MUSICOZY Sleep Headphones Bluetooth Sleep Eye Mask Instructions

June 13, 2024
musiCozy

Sleep Headphones Bluetooth
Sleep Eye Mask
Instructions

Sleep Headphones Bluetooth Sleep Eye Mask

FAQ Categories Questions Answer

Product Features

| Does this product truly offer noise canceling capability?| Certainly, you can. MUSICOZY Sleep headphones can connect to any Bluetooth-enabled device, but please note that it cannot connect to two devices simultaneously.
Can I use this device with any Bluetooth devices, such as iPod or iPhone 11 Pro Max?| Certainly, you can. MUSICOZY Sleep headphones can connect to any Bluetooth-enabled device, but please note that it cannot connect to two devices simultaneously.
Is it possible to adjust the tightness of this sleep mask?| Yes, our sleep mask features an adjustable elastic velcro strap that will not cause discomfort to your hair. You can easily adjust the tightness to suit your personal preference and achieve the most
comfortable fit.
What is the material used in this product? Is it hypoallergenic?| No, MUSICOZY sleep masks are made with high-quality cotton that is skin-friendly and has been tested to be free of any harmful substances. The material is soft, breathable, and non-irritating to the skin, so you don’t have to worry about allergies or discomfort.
Why does the sleep mask not turn off immediately or stop working while in use? What could be the reason for this?| “The sleep mask has undergone thousands of tests, ensuring a very low probability of encountering any issues. In the rare event of a problem, please consider the following troubleshooting methods:
1. Check if the product is out of power and needs recharging.
2. Examine the internal components to ensure there are no broken wires.
3. If the power level doesn’t change, attempt charging with a different cable. If the issue persists, it indicates a fault in the internal components.”
How to Use?| How can you determine if the sleep mask is fully charged?| Under normal usage of the charging cable, you can check the status of the light on the product during charging.
1. If the light remains consistently red, charge the sleep mask for approximately 2 hours initially to determine if it becomes fully charged.
2. Once fully charged, the light indicator will either turn blue or simply turn off.
3. If the sleep mask does not charge at all, it suggests a malfunctioning battery.
How can you determine if the sleep mask is fully charged?| 4. In the event that the light remains red even when the mask is fully charged, it indicates a faulty charging indicator.
How can you pair/connect the Bluetooth device?| 1. Disable all Bluetooth devices on your phone.
2. Press and hold the “ON/OFF” button on the headband until the Red/Blue light starts flashing.
3. Enable Bluetooth on your phone and locate the device named “musiCozy” in the Bluetooth settings. Then, establish a connection.
4. Once the Bluetooth headband is successfully paired with your phone, you can enjoy listening to music or answering calls directly through the headband.
Is the sleep mask washable, and what is the recommended washing method? Will the sleep mask fade after washing?| Yes, the sleep mask is washable. To ensure proper washing, please remove the internal part as it is not waterproof. You can either opt for machine washing or hand washing. Rest assured, the sleep mask will not fade or deform during the washing process.
Comfort and Quality| Will the sleep mask apply pressure to the eyes?| No, the MUSICOZY Sleep headphones are designed with a 3D contoured shape, ensuring that you will not experience any pressure on your eyes while using the sleep mask.
Is the sleep mask suitable for individuals with sensitive skin?| Yes, the original fabric of the sleep mask is extremely soft and gentle on the skin, making it suitable for all skin types.
Other| Does the sleep mask come with any warranty?| MUSICOZY is dedicated to delivering high-quality products and offers 365 days of after-sales service to each customer.
Is it possible to obtain a longer charging cord? Additionally, are there any related accessories available for purchase?| Certainly! At the MUSICOZY store, we offer two different charging cable options for you to choose from. We have a Type-C charge cable with three lines, as well as another charge cable with two lines, compatible with Android systems.

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