HP 9120b series Office Jet Pro All In One Printer User Guide
- June 13, 2024
- HP
Table of Contents
- HP 9120b series Office Jet Pro All-In-One Printer
- Product Information
- Product Usage Instructions
- Other Potential Issues
- Control Panel
- Printer Features
- Help and tips for Wi-Fi and connectivity
- Reset Wi-Fi (setup mode)
- Help and Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
HP 9120b series Office Jet Pro All-In-One Printer
Product Information
| Component | Description |
|---|---|
| Status center | Touch to display printer status. |
| Copy settings | N/A |
| Function buttons | Touch to perform common tasks. |
| Back button | N/A |
| Home button | N/A |
| Help button | N/A |
| Control panel | N/A |
| Power button | N/A |
| Power light and Wi-Fi light | N/A |
| Document feeder | N/A |
| Cartridge access door | N/A |
| Front door | N/A |
| Output tray | N/A |
| Input tray | N/A |
| Fax ports | N/A |
| USB port | N/A |
| Ethernet port | N/A |
| Power cord port | N/A |
Product Usage Instructions
Help and tips for Wi-Fi and connectivityIf the software is unable to find your printer during setup or post setup, check the following conditions to resolve the issue.
Other Potential Issues
- Computer or mobile device too far from the printer: Move your computer or mobile device closer to the printer. Your device might be out of range of the printer’s Wi-Fi signal.
- Computer connected to a Virtual Private Network (VPN) or remote work network: Disconnect from a VPN before installing HP software. You can’t install apps from the Microsoft Store when connected to a VPN. Connect to the VPN again after finishing the printer setup.
- Wi-Fi turned off on computer (computer connected by Ethernet): If your computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete the setup over Wi-Fi.
- Bluetooth and location services are turned off on your mobile device: If setting up with a mobile device, turn on Bluetooth and location services. This helps the software find your network and printer.
Control Panel
- Status center Touch to display printer status.
- Copy settings
- Function buttons Touch to perform common tasks.
- Back button
- Home button
- Help button
Printer Features
- Control panel
- Power button
- Power light and Wi-Fi light
- Document feeder
- Cartridge access door
- Front door
- Output tray
- Input tray
- Fax ports
- USB port
- Ethernet port
- Power cord port
Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup or post setup, check the following conditions to resolve the issue.
Reset Wi-Fi (setup mode)
During initial setup:
If the blue Wi-Fi light is not blinking, the printer might not be in Wi-Fi
setup mode. Check the control panel and select “Resume Setup”, if prompted.
During printer use, Wi-Fi disconnects:
- On the control panel, touch Menu > Settings > Network. Scroll to Restore Network Settings and touch Restore.
- Wait for the printer to scan for Wi-Fi networks. Choose your network, enter the password, and connect.
- If applicable, open the HP software and add the printer again.
Help and Support
For printer troubleshooting and videos, visit the HP support site. Enter your
model name to find the printer:
The information contained herein is subject to change without notice.
The information contained herein is subject to change without notice.
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