HP 9120b series Office Jet Pro All In One Printer User Guide

June 13, 2024
HP

HP 9120b series Office Jet Pro All-In-One Printer

HP-9120b-series-Office-Jet-Pro-All-In-One-Printer-
PRODUCT

Product Information

Component Description
Status center Touch to display printer status.
Copy settings N/A
Function buttons Touch to perform common tasks.
Back button N/A
Home button N/A
Help button N/A
Control panel N/A
Power button N/A
Power light and Wi-Fi light N/A
Document feeder N/A
Cartridge access door N/A
Front door N/A
Output tray N/A
Input tray N/A
Fax ports N/A
USB port N/A
Ethernet port N/A
Power cord port N/A

Product Usage Instructions

Help and tips for Wi-Fi and connectivityIf the software is unable to find your printer during setup or post setup, check the following conditions to resolve the issue.

Other Potential Issues

  • Computer or mobile device too far from the printer: Move your computer or mobile device closer to the printer. Your device might be out of range of the printer’s Wi-Fi signal.
  • Computer connected to a Virtual Private Network (VPN) or remote work network: Disconnect from a VPN before installing HP software. You can’t install apps from the Microsoft Store when connected to a VPN. Connect to the VPN again after finishing the printer setup.
  • Wi-Fi turned off on computer (computer connected by Ethernet): If your computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete the setup over Wi-Fi.
  • Bluetooth and location services are turned off on your mobile device: If setting up with a mobile device, turn on Bluetooth and location services. This helps the software find your network and printer.

Control Panel

  1. Status center Touch to display printer status.
  2. Copy settings
  3. Function buttons Touch to perform common tasks.
  4. Back button
  5. Home button
  6. Help button

Printer Features

HP-9120b-series-Office-Jet-Pro-All-In-One-Printer-
FIG-2

  1. Control panel
  2. Power button
  3. Power light and Wi-Fi light
  4. Document feeder
  5. Cartridge access door
  6. Front door
  7. Output tray
  8. Input trayHP-9120b-series-Office-Jet-Pro-All-In-One-Printer-FIG-3
  9. Fax ports
  10. USB port
  11. Ethernet port
  12. Power cord port

Help and tips for Wi-Fi and connectivity

If the software is unable to find your printer during setup or post setup, check the following conditions to resolve the issue.

Reset Wi-Fi (setup mode)

During initial setup:
If the blue Wi-Fi light is not blinking, the printer might not be in Wi-Fi setup mode. Check the control panel and select “Resume Setup”, if prompted.

During printer use, Wi-Fi disconnects:

  1. On the control panel, touch Menu > Settings > Network. Scroll to Restore Network Settings and touch Restore.
  2. Wait for the printer to scan for Wi-Fi networks. Choose your network, enter the password, and connect.
  3. If applicable, open the HP software and add the printer again.

HP-9120b-series-Office-Jet-Pro-All-In-One-Printer-
FIG-6

Help and Support

For printer troubleshooting and videos, visit the HP support site. Enter your model name to find the printer:
The information contained herein is subject to change without notice.

hp.com/support

The information contained herein is subject to change without notice.

© Copyright 2023 HP Development Company, L.P.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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