PRISM Hardscapes Pentola Series 3 Fire Pit Instruction Manual
- June 13, 2024
- PRISM
Table of Contents
PENTOLA SERIES
Installation, Operation, &
Maintenance Manual
WARNING: THIS APPLIANCE IS FOR OUTDOOR USE ONLY!
This manual should remain with the parties responsible for operation.
DO NOT DISCARD INSTRUCTIONS
General Description
Section 1
1.1 Receiving Checklist
Upon receiving fire feature from transportation carrier
- Inspect the crate/pallet for damage
- Check that PO/BOL paperwork matches paperwork on crate/pallet
- Open top of crate/pallet and inspect unit for damage
*If damaged, please notify carrier immediately and sign “damaged” or do not receive. Please also notify Prism Hardscapes office immediately via email at warranty@prismhardscapes.com
1.2 Product Dimensions
Pentola 1
Pentola 2
Pentola 3
1.3 Safely Moving Unit
- NEVER ATTEMPT TO MOVE YOUR FIRE FEATURE BY YOURSELF
- WRAP FURNITURE BLANKET AROUND THE ENTIRE BODY OF THE UNIT
- PLACE A PIECE OF ¾” PLYWOOD BETWEEN DOLLY AND THE FIRE FEATURE FOR INCREASED STABILITY WHILE MOVING
- USE DOLLY TO NAVIGATE THE UNIT TO THE FINAL POSITION
Safety Instructions
Section 2
WARNING
Before installing this product, read and follow all warning notices and
instructions provided. Failure to do so may result in serious injury, property
damage and/or death.
For additional product reference and copies of these instructions, visit our
website at prismhardsacapes.com
This product must be installed and serviced by a contractor or qualified
installer who is licensed and/or certified within the jurisdiction where the
product will reside. In the event no such state or local requirement exists,
the installer or maintainer must be a qualified professional with sufficient
experience in installation and maintenance of gas and/or electric appliances.
Prior to installation, read and follow all warning notices and instructions
provided with this product. Failure to do so may result in property damage,
personal injury, and/or death. Improper installation and/or operation may
result in exposure to carbon monoxide and flue gases which can cause serious
injury, property damage, and/or death. For installations in the vicinity of
occupied/living areas, Prism Hardscapes strongly recommends installation of
carbon monoxide detectors within reach of this appliance and in any adjacent
occupied spaces. Improper installation and/or operation will void warranty.
Do not store or use gasoline or other flammable vapors and liquids within the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
- Immediately switch off main gas supply.
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone near unit.
- Immediately remove yourself from the area, call your gas supplier and follow their instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or gas supplier.
THIS APPLIANCE IS FOR USE WITH PROPANE OR NATURAL GAS ONLY. AT NO TIME ARE SOLID OR ALTERNATIVE FUELS TO BE USED WITH THIS APPLIANCE.
Prism Hardscapes strongly recommends the installation of Carbon Monoxide detectors within reach of this appliance and in any adjacent occupied spaces.
CALIFORNIA PROPOSITION 65
This product can expose you to Chromium, which is known in the state of
California to cause cancer, birth defects or other reproductive harm. (for
more information, go to:
www.p65warnings.ca.gov )
WARNING
This appliance may produce carbon monoxide which has no odor. Using this
appliance in an enclosed space such as a motorhome, camper, car or home may
result in death.
Prism Hardscapes utilizes CSA certified components. Installation must conform
to local codes, National Fuel Gas Code ANSI Z223.1/NFPA and/or National Fuel
Gas Code.
Appliance should be serviced annually by a professional gas technician
certified in the United States by the National Fireplace Institute (NFI). Any
parts that require replacement should be replaced only by a certified service
professional using parts recommended by manufacturer.
Do not alter any component or design of this unit as it may alter the
operation and result in injury, property damage and/or death. Altering unit
will also automatically void warranty.
This fire feature is not intended for cooking. Do not place anything on or in
fire feature.
Never use fire feature in windy conditions.
Do not touch hot surfaces, hot media (rocks/glass/etc.) or open flames.
Do not reach, jump, or walk across unit, media or open flames.
Do not ignite fire feature when media (rocks/glass/etc.) are wet. Doing so may
cause media to crack and burst.
It is important to inspect your fire feature before every use. Make sure there
are no obstructions or combustible materials on or near unit.Wipe down surface
of unit before every use and immediately clean any spills or messes on or
around unit.
Consistently check hoses and fittings for cracks, abrasions and leaks (at
least once a month).
Do not leave pets or children unattended around fire feature.
Use a designated fire pit or barbecue cover when not in use.
Installation Details
Section 3
3.1 Gas Requirements
The fire table should be placed on a flat and level surface. It will arrive
with the burner and burner plate set inside the unit. Burner hardware has been
installed at the factory but will need to be checked for proper tightness
after transportation. Refer to the corresponding section below for set-up on
your unit.
All units must have clearance to combustible surface of 4ft on sides & 6ft
from the top. Refer to the section below for the according to the gas type you
purchased.
3.1.1 Natural Gas
Gas Pressure: 7 inches water column
Gas Input Flow: 65,000 BTU/HR
Prior to installation, a gas professional will need to run a gas line
underground below the foundation where your fire feature will reside. In order
to do this, your gas professional will first need to determine the best pipe
size based on fuel input requirements (BTU’s/HR), gas pressure and distance
from gas pressure regulator to fire feature. Once you have created a trench
underground for your pipe, the stubbed-out end should be fitted with a ½” NPT
ball valve shutoff (rated for gas usage) and a flare fitting sized for the
same size gas hose that is attached to the key valve and burner. Connect your
flex hose to the stubbed-out gas pipe then connect the other end to the key
valve in your fire feature. The arrow on the key valve should be pointing the
direction of the gas flow (towards the burner plate on your fire feature).
Tighten all fittings with a wrench, do not hand tighten! Test the gas lines
for leaks and loss of pressure over a 24-hour period. When you are finished
testing and have found no leaks, cover the pipes, level the ground and finish
setting the foundation. Once everything is tightly sealed and connected,
gently place your burner plate back down into your fire feature; your fire
table is now ready to be positioned in its final location.
Note: Check with your gas supplier to verify gas flows and pressures
available at the location of your installation. In many cases utility
companies will install larger meters at no charge to accommodate larger flows.
3.1.2 Liquid Propane
Gas Pressure: 11 inches water column
Gas Input Flow: 65,000 BTU/HR
Make sure the foundation is flat and level prior to placement. Units using
liquid propane will come with a burner, orifice, flex hose and regulator that
will attach to the propane tank. This gas hose will need to go from the tank
to the burner. The hose should connect from the key valve within the unit,
through a vent underneath and to the propane tank. Make sure all fittings are
tightened properly with a wrench, do not hand tighten! An additional flex hose
will be attached to the other end of the key valve to the flare fitting at the
bottom of the burner. The arrow on the key valve should be pointing the
direction of the gas flow (towards the burner plate on your fire feature).
Fire features do not include propane cylinder; you will need to provide one.
The liquid propane supply cylinder must be constructed and marked in
accordance with the specifications for propane gas cylinders as required by
the U.S. Department of Transportation (DOT).
3.2 Internal View of Components
3.2.1 Natural Gas Unit
3.2.2 Propane Tank Unit
Operation
Section 4
4.1 Ignition
Refer to the section below according to which ignition system you
purchased. An initial burner test should be done prior to filling the pan with
media (rocks/glass/etc.)
4.1.1 Manual Light
You will need a fireplace lighter, do not use a match or cigarette lighter as
they are much shorter and will light the fuel too close to the burner which
may result in serious injury. Ignite your fireplace lighter and hold the tip
close to the burner. Insert fire table key and turn it to the ON position to
start gas flow to the burner- if you are using a propane tank unit, please
note you will need to open the valve on your tank first. If your burner does
not light within 5 seconds, turn key to the OFF position and wait 10 seconds
before trying again. If the burner still does not light, call your local gas
technician to determine if there is a problem. Once burner lights, immediately
remove your hand and allow burner to operate for a few minutes before turning
it off. Make sure the valve is properly closed every time you leave your fire
feature unattended and remove key. For propane units, ensure that valve on
tank is completely closed when fire feature is not use.
You are now ready to place the fire media onto the burner pan. Slowly pour
media onto pan and spread evenly.
Fire media should be sparsely spread out enough to cover pan. Only use the
recommended amount of media in your unit (the amount provided), overfilling
may result in smaller flame and gas buildup which may cause an explosion.
Fresh air must be able to pass through the unit. Do not block or obstruct any
vents on lower and upper parts of the fire feature. These are designed to
ensure proper combustion and ensure no buildup of residual gases within the
unit.
4.1.2 Electronic Ignition
Prism Hardscapes offers a separate installation guide for the Electronic PH-
Ignite System. All other electronic system guides must be requested from their
corresponding manufacturers.
CAUTION: Open flames will ignite combustible materials such as clothing,
fabric, hair, etc. which may result in serious injury, property damage and/or
death. Be cautious of the open flames while burner is lit.
4.2 Adjustment
Allow the fire feature and media to cool down before moving or adjusting. This
may take from 30 minutes to 1 hour depending on the size of the fire feature.
Any shifting of fire media or feature should be done after the entire unit has
cooled. Also prior to movement, ensure that all gas valves are completely
closed and disconnected.
Refer to Section 1.5 for instructions on how to safely move your unit.
4.3 Caring for Unit
It is recommended to wipe the unit down before every use, and always clean any
spills immediately so as not to allow stains to set in. Cleaning can be done
with mild soap, water, and a rag. We also recommend resealing the unit after 2
years with a water-based concrete sealer
Troubleshooting
Section 5
Refer to the section below according to which Gas Type you purchased.
BURNER WILL NOT LIGHT
| Possible Cause | How to Fix |
|---|---|
| Air in Gas Line | If newly installed, it may take several attempts to purge air |
from line.
Debris in Gas Line| Confirm gas line is clear and free of obstruction
(insulation, dirt, excess pipe sealer, water etc). Clearing line of debris may
require help from a professional.
Improper Gas Pressure| Liquid Propane Units: Check if tank is low or empty,
may need to refill or replace.
Natural Gas Units: Have a gas professional confirm gas pressure.
BURNER WILL NOT STAY LIT
| Possible Cause | How to Fix |
|---|---|
| Improper Gas Pressure | Liquid Propane Units: Check if tank is low or empty, |
may need to be refilled or replaced.
Natural Gas Units: Have a gas professional confirm gas pressure.
Improperly Applied Fire Media| Media may be too dense; media will need to be
reduced and evenly spread.
NOISE
Note: Only use gas hose supplied by the manufacturer as they have been
tested for noise.
| Possible Cause | How to Fix |
|---|---|
| Gas Hose Restrictions | Remove any tight bends or kinks in gas supply hose. |
| Excessive Gas Flow | Check gas regulator and reset if not within factory |
recommendations (Refer to the subsection for your gas type in Section 3)
UNIT IS SMOKING
| Possible Cause | How to Fix |
|---|---|
| Poor Fuel Quality | Liquid Propane Units: Inspect propane tank and hose, one or |
both may need to be refilled or replaced.
Natural Gas Units: Contact local gas company.
Excessive Flame Blockage| Separate and spread media (rocks or glass) evenly to
allow flames to spread and pass-through media more evenly.
Improper Air/Fuel Mixture| Remove any foreign items or other combustible
materials from unit & check for proper orifice sizing.
BURNER FLAME IS TOO HIGH OR TOO LOW
| Possible Cause | How to Fix |
|---|---|
| Incorrect Gas Supply Pressure | Liquid Propane Units: Inspect propane tank and |
hose, one or both may need to be refilled or replaced.
Natural Gas Units: Contact local gas company.
Blocked burner ports or burner orifice| Clear burner ports and orifice of
foreign particles or debris and wipe clean.
Improper Orifice Size| Verify burner orifice is the proper size for the fuel
being used. Consult with factory by emailing tech-
support@prismhardscapes.com
UNIT PRODUCING UNWANTED ODORS
| Possible Cause | How to Fix |
|---|---|
| Gas Leak | DO NOT OPERATE -Turn off key valve but leave gas source on/open. |
(The gas should be flowing through the hose up to the igniter valve) Inspect
hose(s), check for any leaks at all connections and fittings by using soapy
water checking for bubbles. If a leak is found, turn off gas immediately and
consult factory about replacing damaged/defective component.
If no leak is found:
Liquid Propane Units: inspect propane tank for damage or defect, tank may need
to be replaced.
Natural Gas Units: contact local gas company to inspect
COLOR FADING
| Possible Cause | How to Fix |
|---|---|
| Exposure | Concrete Units: Purchase cement sealer at your local brick and |
mortar retailer and apply a coat to concrete areas every year Wooden Units: Purchase IPE sealer at your local brick and mortar retailer and apply a coat to wood areas every year
Warranty
Section 6
Prism Hardscapes LLC offers a 2-year limited warranty against manufacturer
defects. Prism Hardscapes will repair or replace product which has been proven
to be defective in workmanship and/or material. If unit is confirmed defective
and is not repairable by a qualified Prism Hardscapes representative, the unit
will be replaced FOB PRISM HARDSCAPES facility. The buyer must provide proof
of purchase along with date of delivery to the end user and arrange shipping
associated with the replacement of the unit. Prism Hardscapes will not be
responsible for any defects resulting from misuse, user error, installation
error, abuse, repair or alteration. The use of wood or fuels other than those
specified for use with this unit by Prism Hardscapes will void warranty
immediately. Under no circumstances will Prism Hardscapes be liable for
incidentals or consequential damage resulting from defective products. This
warranty is Prism Hardscapes’ sole warranty, all others expressed or implied
whether of merchantability, fitness of purpose or otherwise, are therefore
disclaimed by Prism Hardscapes. Prism Hardscapes is not responsible for any
injury or mishap related to misuse, abuse, or lack of judgment in choosing
fire display locations.
We believe in spaces that are designed forliving, making memories, and
enjoying life.
prismhardscapes.com
951-600-1123
Documents / Resources
|
PRISM Hardscapes Pentola Series 3 Fire
Pit
[pdf] Instruction Manual
Hardscapes Pentola Series 3 Fire Pit, Hardscapes Pentola Series, 3 Fire Pit,
Fire Pit
---|---
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>