Wobble A48 TWS Intuitive ANC Earbuds User Guide

WOBBLE BEANS A48
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User Guide

What’s in the Wobble beans box?

How to start your Wobble beans?

1. POWER ON
2. BLUETOOTH

Wobble beans sensors & controls

Charging

Tap controls

Wobble beans Call controls

| Left/right Wobble beans to answer a call
---|---
| Left/right Wobble beans to disconnect a call
| Left/right Wobble beans to reject a call
| Left/right Wobble beans to answer a waiting call
| Left/right Wobble beans to disconnect a waiting call
| Left/right Wobble beans to reject a call waiting

Sound controls

Volume

| Right Wobble beans to increase volume
---|---
| Left Wobble beans to decrease volume

Music

| Right Wobble beans for next song
---|---
| Left/right Wobble beans to play/pause
| Left Wobble beans for previous song

Single tap
x 2 Double tap
Press & hold (2s)

Wobble beans Mode controls

Triple tap
Press & hold (4s)

Game/Music Mode

Right Wobble beans to toggle between game/music mode
Google/Siri Assistant
Left Wobble beans to activate voice command function
ANC/Transparency/Music Mode
Left/right Wobble beans to change between ANC/Transparency mode /Music mode

Charging your Wobble beans

While charging the case, the case light will glow as per the case battery status.
Upon 100% charging, all 4 LED lights will glow continuously. Wobble beans automatically turn off when left in standby mode for 5 minutes

While charging the wobble beans, the case light will glow green for a few seconds and then turn off.

Wobble Beans Troubleshooting

Unable to Power ON:

• Charge the wobble beans for 30 minutes and open the case, LED lights of the case will glow according to case battery status when put on charging.
• If LED light is not blinking, pullout Wobble beans, press & hold for 3 seconds. You will hear the sound prompt “Power ON”

Wobble beans cannot pair:

• If Wobble beans have been previously connected with any phone/device: first disconnect the phone/device.
• Remove from device or unpair device.
• Make sure Wobble beans power is ON and white LED lights are blinking.
• Enable phone/device bluetooth in settings.
• Search WOBBLE BEANS A48 in the new listed device.
• Tap it to connect and allow necessary permission.
• Now bluetooth will get connected & you will hear a sound prompt “Connected”

Cannot connect with Mobile device:

• Put both Wobble beans into the charging case and close the cap of the charging case to turn them OFF. Wait for 5 seconds.
• Open the charging case, see the the light indicator is blinking on both Wobble beans.
• Press & hold the “Reset Button” for 4-5 seconds. It is located between both wobble beans when the charging case is opened. The LED light on the wobble beans start blinking.
• Now pull out both wobble beans, both LED lights will start blinking.
• Now search the wobble beans in the Device Bluetooth setting and tap it to connect.

Issue still not solved

• Turn OFF the device and power it ON again.
• Wait for the system to get configured.
• Then open bluetooth settings, enable it and search bluetooth device WOBBLE BEANS A48 and tap it to connect.

Issue still not solved

• Go to phone settings [ANDROID phone] system -> reset option -> reset wi-fi, mobile & bluetooth -> restart device -> open bluetooth -> enable it -> search new devices -> tap on WOBBLE BEANS A48 to connect.

The wobble beans can’t be charged

• Make sure charging pin points are clean & not damaged.
• Make sure wobble beans are placed in the case with the right orientation, gently press them and close the charging case.
• Clean the charging pin points.

Only one Wobble bean is working/both wobble beans not working simultaneously

• Go to the device’s bluetooth menu and forget/disconnect WOBBLE BEANS A48 and put the wobble beans back to the charging case.
• Then take out wobble beans from the charging case and pair/connect with the device again.

If the troubleshooting has not resolved your issue, please contact:
support@wobble.in
+91 7065020269
www.wobble.in

Wobble Beans Precautions

• Do not use this product under high temperature, high humidity, high cold, high dust, high electromagnetic radiation and lightning environments.
• Do not heat or expose to flame.
• Do not leave the unit in a car exposed to direct sunlight for a long duration with doors and windows closed.
• Do not use non-original charging accessories to charge the charging case.
• Charging time should not exceed 3 hours.
• Recharge every 30 days when not in use for a long time.
• Keep the wobble beans and ear tips out of reach of children, pets to prevent swallowing.
• Do not repair units by yourself, otherwise warranty will be void.
• Excessive sound pressure from wobble beans can cause hearing loss.
• Do not use wobble beans at high volume, hearing experts advise against continuous extended usage at high volume.
• If you experience ringing in your ear, please decrease volume or discontinue use of wobble beans.
• After the product life expires, it can be sent to a professional recycling agency.

Wobble Beans Specifications

Model number : WOBBLE BEANS A48
Bluetooth version : 5.2
Talk time : Upto 30 Hr
Music playback time : Upto 30 Hr
Standby duration : 120 days
Net weight : 43.2g
Dimension of case : 60.6mm x 41mm x 30.3(+/-.2)mm
Charging input : 350mA
Operating voltage : 5.0V
Wobble bean battery : 35mAh
Charging case battery : 350mAh
Charging interface : Type-C
Charging time : 80 minutes

At Wobble, we are committed to ensuring your satisfaction with our Product(s) (TWS/Smart Wearables).
We understand that sometimes issues may arise, and we want to make sure you have a smooth experience.

Please refer to our Warranty Policy carefully as follows:
A. Limited Warranty Coverage:

1. Wobble: Name of the brand.
2. Purchaser/Consumer/End User: “Consumer” as defined under the Consumer Protection Act, 2019.
3. Warranty: Except as expressly stated herein below, neither party makes or receives any warranty with respect to the TWS and both parties disclaim any other warranties including but not limited to merchantability.
4. Accessories: Encompass all devices and components aside from the TWS i.e., (earphones and their charging case, specifically referring to the wobble beans and the wobble beans case), which constitute supplementary components of the product.
5. Truly wireless stereo (TWS): Earphones/earbuds and the charging case, namely the wobble beans and the wobble beans case.
6. Territory: Signifies the geographic region contained within the boundaries and confines of the nation of India.
7. Term: 1 year from the date of purchase of the TWS as mentioned on the invoice.

i. Warranty Period and Service Type:
The warranty period for Product(s) and accessories is specified below. Unless otherwise indicated, the applicable warranty service type is “Walk In”. Warranty coverage begins from the original purchase date of the SKU(s) by the first end-user.

*Subject to applicable national laws, the original warranty period will not be extended, renewed, or otherwise affected due to subsequent resale, repair, or replacement of the Product(s). However, in the case of repaired and/or replaced parts, the warranty period will be for the remaining duration of the original warranty period.
ii. Warranty Claim Conditions:
To claim Limited Warranty, you must provide the following:
a. The product(s).
b. The original purchase invoice must contain the following information in a clear manner: the seller’s name and address, the date and location of the purchase, the GST number, and a valid serial number for serialized product(s).Please note that Wobble reserves the right to refuse repair or service for any product(s) in the absence of the following:
Original proof of purchase.
Valid serial number for other product(s).
(iii) Exclusion of Warranty Coverage:
Limited Warranty shall not be applicable in the following cases:
Products not manufactured by or for Wobble, or Product(s) first sold to a/the person(s) in whose name(s) the invoice is issued in a country outside the territorial scope of this Limited Warranty i.e., India.

• Products that have been damaged or rendered unusable due to:
  Use for purposes other than their normal intended use.
  Handling in a manner inconsistent with standard norms for similar products.
  Use in inappropriate operating environments or under abnormal conditions.

• Failure to follow the User Manual provided with the Product(s) or any other form of product abuse or neglect.

• Servicing, repairs, modifications, or handling by individuals or personnel not authorized by Wobble.

• Damage occurring during the transportation of the Product(s) to any Authorized Service Centre due to improper packaging.

• Damage resulting from the improper use or installation of third-party software.

• Consumable components of the Product(s), including items like batteries, that require periodic replacement during normal usage.

• Issues caused by external factors beyond the control of the Product(s), such as electric power fluctuations or voltage failures.

• Normal wear and tear, including damage to the surface coating of the Product(s).

• Alteration, removal, or defacement of the Product(s)’ identification number or warranty seal.

• Defects arising from events beyond Manufacturers control, such as lightning, abnormal voltage, component damage due to power surges, and acts of nature, are not covered.

• Damage resulting from accidents, misuse, neglect, fire, water, lightning, or other natural disasters.

• Any form of physical damage, including cosmetic deterioration of the product(s).

• Wobble retains the right to decline service to any customer, with reasons provided in writing.

(iv) Out of Warranty Services:
The determination of whether a Product falls under the category of “Out of Warranty” is made at the discretion of Wobble, based on the criteria outlined below, including the terms of the Warranty Policy.

Repair services for “Out of Warranty” Product(s) will be provided separately, and a service quote will be provided by the Authorized Service Centre. Such services will be carried out upon advance payment of the applicable service fee.

• Violation of Warranty: This includes, but is not limited to, instances of customer-induced damage, such as self-repairs, exposure to water, physical damage resulting from misuse, alterations, rooting of the device, failure to adhere to the product manual, and similar factors.
• Expired Warranty: Products that are no longer covered by the original warranty due to the expiration of the warranty period.
• Invalid Warranty: Instances where the warranty has been rendered invalid for any reason or terms as enumerated hereunder. In such an event, Wobble’s decision shall be final and binding.

Our goal is to ensure the fair and efficient provision of repair services, even for products that are out of warranty. If you believe your Product(s) falls into the “Out of Warranty” category, please reach out to our Authorized Service Centre for a service quote and further assistance.

B. Disclaimer of Warranty and Limitation

1. Except for the warranties explicitly stated in this Warranty Policy, Wobble disclaims all other warranties, whether expressed or implied by law, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

2. Under any circumstances, the maximum liability of Wobble will be limited to an amount equal to the invoice amount paid against the Product(s).

3. In the event that Wobble becomes liable for damages incurred by the purchaser in connection with this document, the maximum liability of Wobble will be limited to an amount equal to the invoice amount paid by the purchaser for the Product(s), as agreed by the purchaser herein.

4. Wobble shall not be responsible, directly or indirectly, for any claims for compensation, damages, losses, etc., under this “Disclaimer.” This includes, but is not limited to, claims related to inconvenience, loss of time, loss of profits, loss of data, loss of goodwill, work stoppage, personal and/or commercial losses, compensation for mental distress, anxiety, or any direct or indirect loss of any nature (including personal injury or death) arising from the use of the Product(s). Repairs during the warranty period will be conducted on a “Walk-in” basis. This means the purchaser is responsible for bringing the Product(s) to the Authorized Service Centre. The warranty does not cover the cost of transporting the Product(s) from the place of installation/use to the Authorized Service Centre and vice versa.

5. During the warranty period, in the event of a defect, only the specific defective part(s) of the product will be replaced, rather than the entire product. This means that individual components, such as the left earbud, right earbud, and charging case, may be replaced separately if found to be defective. This warranty covers the replacement of defective parts to ensure the product’s continued functionality and performance due to manufacturing defect.

6. In cases where, under applicable law, implied conditions and warranties cannot be excluded, Wobble’s liability for breach of such conditions and warranties shall be limited as set out in aforementioned terms.

7. Wobble shall not be held liable, either directly or indirectly, for any claims for compensation if the Product(s) has been exposed to moisture, dampness, extreme thermal conditions, extreme environmental conditions, rapid changes in such conditions,  corrosion, oxidation, spillage of food or liquid, or contact with external chemical product(s).

8. In the event of Product(s) is irreparable or for any other reason, if Wobble is unable to repair or replace the Product(s) during the warranty period, Wobble will have the option to offer a Product with equivalent features or provide a refund based on the  utilization period of the Product(s) at its own discretion.
   The decision of Wobble in this regard shall be final.
   For refund purposes, calculations will be based on the purchase invoice value, not exceeding the MRP in any event. The original proof of purchase must be submitted to a Authorized Service Centre for processing.

9. Wobble may employ rebuilt, reconditioned, or new components when repairing our Product(s) to ensure their optimal functionality. Alternatively, in certain cases, Wobble may replace the defective Product(s) entirely with a rebuilt, reconditioned, or new Wobble Product, always with the goal of meeting or exceeding the original specifications and maintaining Product integrity.

C. Return and Replacement Policy
Dead On Arrival
Any Product that is discovered to be faulty or not functioning properly within 7 working days of the purchase invoice date is classified as a dead-on-arrival (“DOA”) Product(s). The calculation of this period includes the date of purchase.
Here’s how it works:

• Raise a replacement request within 7 days of receiving your order.
  Please note that all DOA Product(s) will be handled and accepted exclusively at the point of the initial sale, such as the dealer, distributor, or retailer where the Product(s) was originally purchased.

• To make a claim under DOA, it is imperative that the Product(s) is returned with all its accessories and the original packaging. Claims for DOA will not be processed in the absence of any of the aforementioned requirements.

• Our team will conduct a physical examination of the Product(s) to verify the reported issue and compliance with the limitations terms under this Policy.

• If a genuine issue is identified, we will dispatch a brand-new replacement Product to you.

• If no issue is found during the examination, the same unit will be dispatched back to you. In such an event, Wobble’s decision shall be final and binding.
  Please note that we shall not issue any replacement for any product beyond 7 days of delivery.
  In such cases, we shall repair the product, if required based upon the examination, provided the Product is within the warranty period, as per the terms enumerated under the warranty policy.

Out of Stock
If your Product(s) is within the warranty period but the exact model or colour variant is out of stock, we will offer an alternate product of equivalent value.
Your warranty coverage will continue based on the original purchase invoice.
D. Aftersales Support:
Warranty Service and Support:

• For your convenience, Wobble offers repair or replacement services through its network of Authorized Service Centres.
• The list of Authorized Service Centres is available on www.wobble.in.
• The product(s) will be subjected to thorough inspection at Authorised Service centre as per Brand’s approved technical process and policies. Following the assessment and confirmation of a genuine manufacturing defect, if any, by the Authorized Service Centre, the product(s) or any part thereof, may be replaced or repaired.
• In case of non-availability of the stock, or due to any reason at all that may prevent the Authorized Service Centre from repairing or replacing the product(s), Wobble shall reserve the right to offer a proportionate amount against the defective product(s) as provided below at its sole discretion.
  In order to be eligible for such refund, you need to submit the defective product(s) or any defective part(s) thereof, along with the original purchase invoice at the Authorized Service Centre. Wobble’s decision in this regard shall be final and binding.

• At Wobble, we are committed to providing comprehensive service and technical support to all our valued customers. However, it’s important to note that the specific levels of service and support may vary depending on the particular Product(s) you purchase.
• Wobble reserves the right to periodically update our general and optional service and support programs, as well as the terms and conditions governing them. Please be aware that service or support will be initiated only after full payment for the Product(s) and/or service request has been received.
• In the event that a part of the Product(s) requires repair or replacement, this warranty will continue to remain in effect for the remaining duration of the original warranty. Furthermore, please note that the time taken for repair or replacement and any transit duration, whether covered by the warranty or not, will not be excluded from the overall warranty period.
• As part of our commitment to efficient service, we expect you to promptly collect your product(s) following chargeable repair and/or service, subject to full payment and submission of service request receipt(s) issued by Wobble. Should you fail to collect your product(s) within 30 days from the date you receive intimation for repair completion, Wobble may dispose off the said product(s) at its discretion and it cannot be held liable in any manner whatsoever. No further claims shall be entertained by Wobble in this regard.

How to Request After-Sales Assistance:
To get in touch with us online, please send an email to support@wobble.in.
When submitting a request, kindly provide us with relevant information, including details from the purchase order, invoice, and images of the Product(s), along with a description of the Product-related issue.
If you have any further inquiries or require assistance, please don’t hesitate to contact Wobble Customer Support. We’re here to assist you.
Wobble Customer Support: +91 7065020269
Email: support@wobble.in
Website: www.wobble.in

E. Jurisdiction
This warranty policy is subject to the laws of India, and any disputes arising from the terms of this warranty shall be exclusively resolved by the competent courts located in Bengaluru, Karnataka.
Thank you for choosing Wobble!

References

• Wobble – Explore the Best in Earbuds, Headphones, and TWS Tech.

Read User Manual Online (PDF format)

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