WESTHILL VENTURE Electric Bike User Manual
- June 13, 2024
- Westhill
Table of Contents
- WESTHILL VENTURE Electric Bike
- Product Information
- Product Usage Instructions
- WARRANTY
- INCLUDED IN THE BOX
- ASSEMBLY
- SAFE RIDING
- CHARGING THE BATTERY
- CHARGING PORT
- KD986 E-BIKE DISPLAY USER MANUAL
- GENERAL OPERATION
- ADVANCED SETTINGS
- CONNECTION LAYOUT
- CARE AND MAINTENANCE
- SAFETY WARNINGS
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
WESTHILL VENTURE Electric Bike
Product Information
The VENTURE electric bike is a high-quality bicycle manufactured by Westhill
Bikes. It comes with a limited 3-year warranty, covering the frame for 3
years, the motor, battery, charger, and controller for 2 years.
The bike is designed for various purposes, including general cycling and
commuting. It features a reliable motor and advanced components to provide a
smooth and efficient riding experience.
Product Usage Instructions
Proper Maintenance
- Regularly maintain and service the bike to ensure optimal performance.
- Follow the required service intervals as specified in the user manual.
WARRANTY
Westhill bikes are covered by a limited 3-year warranty. Aside from general cycle maintenance, any work to the motor should be carried out by a Westhill technician or authorised dealer.
Warranty periods
The statutory warranty valid at the time of delivery applies to:
Frame: 3 years
Motor: 2 years
Battery, Charger & Controller: 2 years
Warranty conditions
Requirements
There is a defect in materials or workmanship or an error of information.
The cause of the change in the product is neither natural nor related to its
functions, wear and tear or ageing.
The damage was not caused by use of the bike for other than the intended
purpose.
Warranty exclusions
Damage caused by improper use or force majeure.
All parts subject to function-related wear and tear, unless this is the result
of a defect in the manufacturing process or material.
Damage which results from improper or
replacement of parts by persons other than trained professionals.
Accidental damage or other external effects, provided these are not the result
of defective products or information.
Repairs resulting from the use of second-hand parts or damage caused by this
use.
Damage resulting from competitive use.
Observing the required service intervals is also a condition of any warranty
claims you may make.
The following are considered wear parts under the statutory warranty:
- Tyres
- Rims in combination with rim brakes
- Spokes
- Brake pads
- Chains and toothed belts
- Chain wheels, sprockets, bottom brackets and jockey wheels
- Sliding bearings
- Lamps for lighting system
- Handlebar tape/handle grips
- Hydraulic oils and lubricants
- Gear-shift cables and brake cables
Batteries (depletion of capacity to 60% is acceptable within first two weeks)
Definitions
In this warranty the following terms shall have the following meanings:
Westhill Bikes shall mean FW3 Ltd; Westhill Product shall mean the FW3 Ltd;
Product Warranty Period shall mean mean a period commencing on the original
date of purchase as new original.
Circumstances outside our control
FW3 Ltd shall not be liable for any failure in service as a result of FW3 Ltd,
or FW3 Ltd agents employees or contractors being delayed, prevented or
hindered in the performance of its obligations by reason of any circumstances
beyond its reasonable control. Such circumstances include, but are not limited
Register Now Through Our Website
Simply visit Westhillbikes.com/warranty-
registration and fill in your
information.
Register Now Through Facebook
The other way to register your new bike is through Facebook. Simply visit our
page www.fb.com/westhillbikes or scan the
QR code below with your mobile phone and message us with this information:
Your name:
Your email address:
Your postal address:
Bike model & colour:
Purchase date:
Where you purchased from:
Be sure to register right away so your bike is covered!
Don’t have Facebook? Email the above details to
enquiries@westhillbikes.com to activate
your warranty.
Disclaimers
FW3 Ltd shall not be liable for any indirect, incidental, special or consequential damages losses or expenses (including without limitation reputation or lost business) arising directly or indirectly, from the purchase use or sale of the Product, whether or not FW3 Ltd was advised or aware of the possibility of such damages, losses or expenses. It is the customer’s responsibility to make lawful use of the products FW3 Ltd supplies.
INCLUDED IN THE BOX
- Front Fork
- Handlebar
- Handlebar Stem
- Charging Port
- Frame
- Seat Post
- Saddle
- Seat Clamping Lever
- Seat Tube
- Rear Derailleur
- Display
- Pedals
- Battery
- Front Wheel
- Front Brake
- Rear Wheel
- Rear Brake
- Motor
ASSEMBLY
The bike comes partially assembled. In order to fully assemble, you will need
to attach the handlebars, the front wheel, the brake caliper, the pedals and
insert the seat post. Please refer to the diagrams on pages 6-11 whilst
assembling your bike. If you are having difficulty assembling the bike, please
call our customer service team or take your bike to a local bike shop.
Please Note: pictures may vary from the actual product but assembly will
still be the same.
ASSEMBLING THE HANDLEBAR
- First, make sure the handlebar stem is facing forward, towards the front fork.
- Unscrew the 4 bolts in the handlebar stem using an allen key.
- Place the handlebar into the handlebar stem and screw the 4 bolts in using an allen key. Torque to 6Nm.
FRONT DISC BRAKE CALIPER
Please check that the bolts are tightened correctly on the brake calliper
shown below. Be careful not to overtighten the bolts (torque to 8Nm).
ATTACHING THE FRONT WHEEL
- Loosen the pin through the middle of the wheel to allow you to place the fork onto it. Make sure the disc is properly inserted into the brake caliper.
- Tighten the nut and hold the lever in an upright position as shown in the photo below. Once tight push the lever in to secure the wheel.
TO CHECK
- Make sure the quick release clamping lever is secure.
- Make sure the brake is hooked onto the disc and working properly.
- Check your tyre pressure – if they need pumping up, attach a bike pump to the valve (shown in the photo below) and inflate to the recommended tyre pressure (this will be located on the tyre).
ASSEMBLING PEDALS
- There are 2 pedals. Please look inside of each pedal to identify which is labeled R (right) and L (left).
- To connect the pedals to the bike, place L pedal into the left crank arm and R pedal into the right crank arm (left and right directions are as though you are sitting on the bike).
- Tighten by turning the pedals toward the front wheel. Use a spanner to make sure the pedals are tight and secure.
- The right pedal is attached on the same side as the chain. Make sure you check the pedals are tight and secure before riding.
ATTACHING THE SEAT
- Slide the saddle post into the seat tube.
- Align the seat with the frame to make sure it is straight.
- The height of the seat should not be pulled higher than the safety line marks on the seat post.
- Tighten the seat clamping lever.
SAFE RIDING
Before each ride, check whether all the bolts are tight, the battery has
suffient charge, the charging port is covered, the tyre pressure is
sufficient, all wires are plugged in and the brake system works correctly.
Do not ride the bike through deep water.
CHARGING THE BATTERY
Your bike comes with a removable rechargeable lithium-ion battery. Always use
the provided charger only. Before your first ride you must fully charge the
battery. The charging port is located on the side of the battery shown in the
photo on p. 13.
For every ride after, charge your battery until it is fully charged and remove
once completed. Do not leave any chargers plugged in overnight or lose it
cluered in nact the charge time.
- Plug one end of the power cord into a grounded AC outlet and the other into the bike’s charging port. The red charging light on the charger unit will turn on.
- The red light will turn green once fully charged. Recharge the battery after each use.
(Please note: Always plug the charger into the wall first before the device. Ifthe wall outlet doesn’t have power and you plug the charger into the device first, it will light green, even if the battery is not full. So always plug into the wall first to make sure there is power.)
CHARGING PORT
- CHARGING LIGHT RED: Battery is charging.
- CHARGING LIGHT GREEN: Charging is complete.
- Do not turn on the bike while it is charging.
- When you are done charging the battery, remember to cover the charging port.
- In the unlikely event the battery emits strange odors, overheats, or beginsleaking, step away from the battery and contact Westhill Bikes for furtherassistance.
KD986 E-BIKE DISPLAY USER MANUAL
PRODUCT NAME AND MODEL
Name: Intelligent TFT display for E-bike
Model: KD986
SPECIFICATIONS
- 36V/48V Power Supply
- Rated working current: 10mA
- The maximum working current: 30mA
- Off-state leakage current: <1 A
- Operating temperature: -20°C~ 60°C
- Storage temperature: -30°C~ 70°C
APPEARANCE AND SIZE
- Display appearance and dimensional drawing (unit: mm)
FUNCTION SUMMARY
KD986 can provide a lot of functions to fit the users needs
- Battery SOC percentage indication
- Motor power indication
- Assist-level indication
- Speed indication (incl. running speed, max. speed and ave. speed)
- Odometer and trip distance
- Push-assistance function
- Trip time indication
- Backlight on/off
- Error code indication
- USB connection indicator
- Various parameter settings (e.g., wheel size, speed limit, voltage set, assistance level, controller limited current. password enable/change/disable. etc.)
GENERAL OPERATION
Switching the E-bike System On/Off
Press the power button to switch on the E-bike system.
To turn off the E-bike system, hold the power button down for 2 seconds. When
switched off, the E-bike system no longer uses battery power.
When switching off the E-bike system, the leakage current is less than 1 A.
When parking the E-bike for more than 10 minutes, the E-bike system switches
off automatically.
Display Interface
After switching on the E-bike system, the display will show Speed and Trip
Distance as default.
Press the “¡* button to switch between following elements:
Trip › ODO › Max. Speed › Avg. Speed › Time. Switching Push-assistance Mode On/Off
To activate the push-assistance function, hold the “.” button. After 2s The
E-bike’s drive is activated at a uniform speed of 6 Km/h while the screen
displays “La”. The push-assistance function is switched off as soon as you
release the “” button.
Push-assistance function may only be used when pushing the E-bike. Be aware of
danger of injury when the wheels of the E-bike do not have ground contact
while using the push-assistance function. Switching the Headlight On/Off
To switch on the headlight, hold the O= button. The backlight brightness is
automatically reduced. Hold the E button again to switch the headlight off.
The front light additionally has a light sensor function. This means if the
bike is in a dark place, the light will automatically turn on, and if the
light is on in a brightlocation, the headlight will automatically be switched
off. Assist Level Selection
Briefly press “+” or “.” button to switch between assistance levels to change
the motor output power. The default assistance level ranges from level “O” to
level “5”. The output power is zero on Level “0”. Level “1” is the minimum
power.Level “5” is the maximum power. When you reach “5”and press the “+”
button again, the interface will still show “5” and will blink to indicate it
has reached the highest power setting.
After the power downshift reaches “O” and the “.” button is pressed again, the
interface will still show “0” and will blink toindicate the power minimum. The
default value is level “1” Battery SOC Indicator
The five battery bars represent the capacity of the battery.
The five battery bars are bright when the battery is in high voltage. When
percentage is 0%, the battery needs to be recharged immediately. Motor Power
Indicator
The power of the motor can be read via shown interface. USB connection
indication
When the display is inserted into a USB external device, the display
interface willshow as below. Error Code Indication
The components of the E-bike system are continuously and automatically
monitored. When an error is detected, the respective error code is indicated
in text indication area.
Have the display repaired when error code appears. Otherwise, you will not be
able to ride the bike normally. Please always refer to an authorized dealer
SETTING
Press the on/off button to switch on the display.
To access Setting page, hold both the “+” button and the “.” button for 2s.
‘Display setting’ and ‘Advanced Settings’ will be displayed as options.
All changes to settings should be operated on a parked E-bike. Trip Distance
Clearance
The ‘Trip Reset’ is accessible within the ‘Display Setting’ and represents the
trip distance clearance setting.
To clear trip distance, press the “+” button or the “_” button to select Yes
or No. Yes represents clearing a single ride distance. No represents not
clearing a single ride distance. To store a changed setting, briefly press the
“i” button to confirm. Battery Power Bar Settings
Set Voltage represents voltage settings. 5 bar voltage values must be entered
one by one. For example, “1-” is the first bar voltage value and its default
value is 41.2V. To set battery power bar, press the “+” or the “.” button to
increase or decrease the voltage values. To store a changed setting and access
the next bar voltage setting, press the “”button. Inthe same manner, after 5
voltage values are entered completely, press the “¡”button to confirm
.
Backlight Brightness Settings
LCD Luminance represents backlight brightness. 100% is thehighest brightness.
The less the percentage, the lower the backlight brightness. To change the
backlight brightness, press the “+” button or the “.” button to choose the
desired percentage. To store a changed setting, briefly press the “¡” button
to confirm. SOC
View Settings
SOC view represents 2 display methods of remaining battery capacity. One is by
the percentage and the other is by the Voltage value. Press the “+” button or
the “.” button to choose the desired display method. Thedefault view method is
by the percentage. To store a changed setting, briefly press the “¡” buttonto
confirm.
ADVANCED SETTINGS
After DisPlay Setting is done, Press Back to return to Setting page. Press
UP/DOWN button to choose Advanced Settings and press “¡” button to enter
Advanced Settings page.
Assist Level Settings
Assist Level Mode Options
In Assist Level mode settings, there are 8 modes for your choice 0-3, 1-3,
0-5, 1-5, 0-7, 1-7, 0-9, 1-9.
The default mode is 0-5. To change assist level mode, press the “+” or the “.”
button to choose the desired mode and press the “¡” button to confirm and
access assist level ratio settings automatically
Assist Level Ratio Settings
To change the ratio of a certain assist level, press the “+” button or “.
button to choose the desired ratio, and press the “¡” button to confirm.
For example, the ratio range is “45-55 percent” for level “1”; percentage can
be changed and the default ratio value is 50 percent. To store a changed ratio
setting, press the “¡ button and move to the next level ratio setting.
After ratios of all assist levels are input, press the “¡” button to confirm.
Please refer to assist level ratio default values in Attached list 2
.
Controller Over-current Cut Settings
Current Limit represents controller over-current cut settings. The current
value can be changed from 7.0A to 25.0A. The default value is 15A. To change
basicsettings, press the “+” or the “.”button to increase or decrease the
value of the current. To store a changed setting, press the “¡” button to
confirm. Power
Assistant Sensor Magnets
Assistant Num represents the number of magnets in the Pedal Assist System
(PAS) disk. The settable range is “5” to “24”. The default value is 12. To
change the magnet number of power assist sensor, press the “+” or the ” button
to choose the desired number. To store a changed setting, press the “;” button
toconfirm. Speed
Sensor
Speed Sensor represents speed sensor settings. To change speed sensor
settings, press the “+” or the “.” button to select the quantity of magnet
heads on the e-bike spoke (the range is from 1 to 15).
The default value is 1. To store a changed setting, press the “¡” button to
confirm. Slow
Start
Slow start represents slow start-up settings. It is a time duration before you
get power assistance when applying pedal power. The range i is “1-4”. “4” is
the slowest. The default value is “1”. To change slow start up settings, press
+/- button to choose the desired value. And press the “¡” button to confirm
.
Sensitivity
Sensitivity represents the sensitivity of the power assist sensor.
It means the motor assist should start after a certain number of magnets are
passing on the power assist sensor. To change the value, press the “+” or the
“.” button to g choose the sensitivity value. The default value can be
customized. To store a changed setting, press the “¡” button to confirm
. Reset to
defaults
Reset to defaults represents factory settings. To reset to defaults, press the
“+” or the “” button to choose YES or NO. The default is NO. To store a
changed setting, press the “¡” button to cartien. Power-on Password Settings
To access the power-on password setting page, select ‘Password’ in the menu
and press “¡” button to confirm. PassWord Set means power-on password
settings. Power-on password is a 4 digit code. The default password is’0314
′ Power-on
Password Disable/Enable
To enable or disable Start PassWord settings, press the “+” or the “.” button
to select ON orOFF. ON means enabling a power-on password while OFF means
disabling a power-on passwor The default value is OFF. To enable a power-on
password, choose ON and press “¡” button to confirm and input the current
password or default password ‘0314’. Press the “+”or the “.” button to change
the number and press the “¡” button to confirm digits one by one until the
correct password (current password or default password ‘0314’) is completed.
To disable the current password, choose OFF and press “;” button to confirm
and input the current password correctly. The screen displays ‘PassWord
Canceled Successfully’. *Then the display password restores the default code
‘0314’. Power-on
Password Reset
From the last interface above, press the “+” or the “.” button to select
‘Reset PassWord’ and press the “¡” button to access the power-on password
reset interface. There are 3 pages forsetting up a new password: In the first
page, please enter the current password or default password 0314′ correctly.
Then it moves to the second page for inputting a new password. Press the “+”
or the ” ” button to increase or decrease the number and then press the “¡”
button to confirm digits one by one until a new 4-digit password is completed.
Finally, it comes to the third page and renter the new password again for
confirmation. The screen displays’ PassWord Reset Successfully’. When
switching on the E-bike system next time, please enter the new password to
power on. Exit
Settings
In the settings interface,
- Briefly press the “¡* button to confirm and store a changed setting but stay within current setting menu.
- Hold the “” button for 1 second to store a changed setting and exit the current setting menu and return to display start-up interface.
- Hold the “_* button for 1 second to cancel the setting operations without storing a change and return to display start-up interface.
If there is no setting operation in one minute; the display will exit the settings state.
CONNECTION LAYOUT
Socket type male connector (display is cable free) ATTACHED LIST 1:
ERROR CODE DEFINITION ATTACHED LIST 2:
ASSIST LEVEL RATIO DEFAULTS WARNINGS
- Use the display with caution. Don’t attempt to release or link the connector when battery is on.
- Try to avoid hitting the display.
- Don’t modify system parameters to avoid parameter disorder.
- Repair the display when error code appears.
*This manual instruction is a universal version for DISPLAY KD986. Some versions of this display may be different from specification to specification as tothe software. Please always refer to an actual version
CARE AND MAINTENANCE
BATTERY RANGE
The range of the battery is up to 60 miles per charge. However, a lot of
factors affect how far you can go per charge:
- Driving surface: A smooth, flat surface will increase driving distance.
- Weight: More weight means less distance.
- Maintenance: Regular battery charging and maintenance will prolong the life of your battery.
- Speed and riding style: Maintaining a moderate speed will increase distance. Frequent starting and stopping, acceleration and deceleration willreduce it.
- Battery size, tyre pressure, temperature*, battery age and weather conditions.
- Avoiding fully discharging will maintain the life of your battery.
*Temperature – your battery will have less range in very cold conditions.
SPEED LIMIT
The top speed of the bike is set to 25km/h (15.5mph) (obey local laws).
WEIGHT LIMIT
The maximum load is 120kg (19 stone). Going above the maximum weight limit can
cause injury or damage the bicycle and will void your warranty.
CLEANING THE BIKE
To clean the bike carefully wipe with a damp cloth, then dry with a dry cloth.
Do not use excessive water to clean the bike as this could damage the
components, resulting in personal injury or malfunction of the bicycle.
Lubricate the chain after every wash if you can to keep it smooth and rust
free.Suitable products are available via
westhillbikes.com.
BATTERY
- Keep the bike away from fire and excessive heat.
- To avoid damage to the battery, never subject the bike to intense physical shock, severe vibration or impact.
- Protect the battery from water or moisture.
- You can remove the battery but never disassemble it.
- If there are any issues with the battery, please contact Customer Support on +44 (0)1823 672 970.
STORAGE
- If you plan on storing the bike for a substantial period of time, please make sure you fully charge the battery before storing. The battery should be fully charged once a month after this.
- Store the battery indoors in a room temperature environment.
- To protect against dust, cover the bike.
- Store the bike indoors, in a dry place and at a suitable temperature.
- You should bring the battery into a warm environment for charging.
- Do not leave the bike plugged into the charger for long periods of time.
TYRE PRESSURE
The recommended tyre pressure is written on the tyres (30-70 PSI depending on
which bike you have & how firm you want your ride to be).
SAFETY WARNINGS
Here are some useful tips to make sure you always have a safe ride:
- Children and pregnant women should not use the bike.
- Do not ride after drinking alcohol.
- Consult your doctor if taking prescription medication.
- Do not carry items when riding.
- Prior to each ride, inspect each part of the bike to ensure it has been maintained correctly and is functioning properly.
- Always give way to pedestrians.
- Be aware of your surroundings.
- Always comply with local traffic laws and regulations. Remember, this bike is a motor vehicle, and is treated as such by local law enforcement. You can and will be arrested for drink driving. Many cities have restrictions on where you can drive motor vehicles, as well as additional restrictions on driving non.automcbiles on streets and highways.
- Make sure your feet are always placed securely on the pedals.
- The bike cannot be ridden by two or more people. Only one person can ride at a time.
- When you ride the bike along with other cyclists, always keep a safe bike distance to avoid a collision.
- When turning, be sure to maintain your balance.
- Do not allow distractions when riding, such as answering the phone or engaging in any other activities.
- Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall. Sudden or excessive application of the front brake may pitch the rider over the handlebars, which may result in injury or death.
MODIFICATIONS
Do not attempt to disassemble, modify, repair or replace any electrical parts
without contacting the Customer Service (+44 (0)1823 672 970). This will void
any warranty and can lead to malfunctions which may cause injury.
ADDITIONAL OPERATION CAUTIONS
Do not lift the bike off the ground while it is in operation and the wheels
are in motion. This can result in freely spinning wheels, which may cause
injury to yourself or others nearby. Do not jump on or off the bike.
westhillbikes.com
References
- Westhill Bikes | Exeter
- Westhill Bikes | Superior Electric Bikes
- Warranty Registration | Westhill E Bikes
- Westhill Bikes | Exeter
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