cecotec CONGA ROCKSTAR 3500 Upright Vacuum Cleaner Instruction Manual

June 13, 2024
cecotec

cecotec - logo CONGA ROCKSTAR 3500 STORM ERGO TWICE ANIMAL
Aspirador vertical/Upright vacuum cleaner Instruction manual

SAFETY INSTRUCTIONS

Before using the appliance, read the following instructions carefully. Keep this instruction manual for future reference or new users.

  • This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or  instruction concerning use of the appliance in a safe way and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance should not be carried out by  unsupervised children.
  • This appliance is designed for domestic use only and is not intended for bars, restaurants, farmhouses, hotels, motels, and offices.
  • Inspect the power cable regularly for visible damage, especially the cable, plug, and charger casing. Should the cable be damaged or the appliance not work properly, it must be repaired by the official Cecotec  Technical Support Service to avoid any danger.
  • The appliance must be powered at a low safety voltage as stated on the marking.
  • Do not try to repair the appliance by yourself. Contact the official Cecotec Technical Support Service for advice.
  • WARNING: the appliance has rotating parts which may pose a risk of entrapment. Exercise extreme caution.
  • Ensure that the mains voltage matches the voltage specified on the appliance marking and that the mains plug is earthed.
  • Do not use the appliance if it has been dropped or if there are any visible signs of damage.
  • Do not use any accessory that has not been recommended by Cecotec, as they might cause injuries or damage.
  • Do not place the appliance close to heat sources, flammable substances, or wet surfaces where it could fall, nor allow it to come into contact with water or other liquids. Do not use outdoors.
  • Do not use the appliance to vacuum liquids, lit matches, cigarette ends, hot ash, or on wet surfaces.
  • Do not use on concrete, tarmac, or other rough surfaces.
  • Stop using the appliance if you notice an abnormal sound or sense a temperature higher than usual.
  • Keep the air outlet unblocked to avoid losing suction power.
  • Check the suction tube from time to time to make sure it is not blocked.
  • Take special care when using the appliance near stairs.
  • Do not block the appliance openings or airflow. Keep openings free of any objects, and do not block them with clothes or your fingers.
  • Do not pull on the cable to disconnect the appliance. Pull from the plug.
  • Do not immerse the cable, plug, or any other part of the appliance in water or any other liquid or expose electrical connections to water. Make sure your hands are dry before handling the plug or switching on  the appliance.

Battery instructions

  • WARNING: to recharge the battery, use only the supply unit provided with the appliance, with reference CZH015350050EUWH or GQ18-350050-AG.

  • Do not allow children to replace batteries without adult supervision.

  • Do not disassemble, open, or break secondary batteries.

  • Keep the batteries out of the reach of children. Pay particular attention to small batteries. In case of battery ingestion, please seek medical attention immediately.

  • Do not expose batteries to heat or fire. Avoid storage in direct sunlight.

  • Do not short-circuit the battery. Do not store batteries in an untidy manner, in a box, or drawer where they can short-circuit each other or be short-circuited by other metal objects.

  • Do not subject batteries to mechanical shock.

  • Both batteries and cells can leak under extreme conditions.
    In the event of a battery leak, keep your skin and eyes away from the liquid. If the liquid gets into contact with skin, wash immediately with soap and water. If the liquid gets into the eyes, wash them  immediately with clean water for a minimum of 10 minutes and seek medical attention. Wear gloves to handle the battery and dispose of it immediately in accordance with local regulations.

  • Do not use any charger other than the one supplied specifically for this appliance.

  • Observe the positive (+) and negative (-) markings on the battery and equipment and make sure the former is inserted accordingly.

  • Do not use any battery that is not designed for this appliance.

  • Do not use the appliance if powered with batteries that differ in capacity, size, or type.

  • Children must be supervised if they handle the battery.

  • In case of battery ingestion, please seek medical attention immediately.

  • Always use the battery recommended for this appliance.

  • Keep batteries and cells clean and dry.

  • Wipe the battery terminals with a clean, dry cloth if they become dirty.

  • Secondary batteries must be charged before use. Always use the specified charger and refer to these instructions.

  • Do not leave the battery on prolonged charge when not in use.

  • After long periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.

  • Keep this instruction manual for future reference.

  • Use the battery only for its intended purpose, i.e., for use with this appliance.

  • Remove the battery from the appliance when not in use whenever possible.

  • Dispose of the battery properly.

  • Non-rechargeable batteries should not be recharged.

PARTS AND COMPONENTS

Fig. 1

  1. Battery
  2. Dirt tank
  3. Dirt-tank opening button
  4. Suction-tube release button
  5.  Tubo ErgoFlex
  6. Vacuum-head release button
  7. Dualbrush vacuum head
  8. Display
  9. Speed selector
  10. Power button
  11. Charging port
  12. Wall bracket
  13. Accessory for corners
  14. 2-in-1 accessory for furniture
  15. Adapter
  16. Flexible hose
  17. Accessory for pets
    NOTE:
    The graphics in this manual are schematic representations and may not exactly match the appliance.

BEFORE USE

  • This upright vacuum cleaner includes a package designed to protect it during transport.
    Take the upright vacuum cleaner out of the box and remove all packaging materials. Keep the original box and other elements in a safe place, as this will help you prevent damage to the upright vacuum cleaner  when transporting it in the future. In case the original packaging is disposed of, make sure all packaging materials are recycled accordingly.

  • Make sure all parts and components are included and in good conditions. If there is any piece missing or in bad conditions, contact the official Cecotec Technical Support Service immediately.

  • Fully charge the appliance before first use. When the battery is fully charged, unplug it.

Box content

  • Conga Rockstar 3500 Storm ErgoTwice Animal upright vacuum cleaner
  • Tubo ErgoFlex
  • Dualbrush vacuum head
  • Wall bracket
  • Jalisco brush
  • 2-in-1 accessory for furniture
  • Accessory for corners
  • Flexible hose
  • Accessory for pets
  • Instruction manual

PRODUCT ASSEMBLY

Battery assembly
Fig. 2

  • Insert the battery in the corresponding slot on the main body. Once inserted, it will click into place. Make sure it’s secured in position.
  • To remove the battery, press the release button and remove it.

Attaching the suction tube to the main body Fig. 3

  • To attach the suction tube to the main body, align both until they match and insert the tube into the main body until it clicks into place.
  • To detach it, press the release button and pull the suction tube while firmly holding the main body.

Attaching the accessories Fig. 4
To complete the installation of the upright vacuum cleaner, once the suction tube is connected to the main body, hold the tube upright and attach the desired accessory.

Installing the wall bracket Fig. 5-6

  • Attach the adapter to the wall bracket as shown in Figure 5.
  • Place the wall bracket against the wall and mark the drilling points for later fixing of the bracket. It is important that the vacuum head rests on the floor to make sure the wall bracket doesn’t support the full  weight of the vacuum cleaner.
  • Drill the holes and fix the wall bracket with the expansion screws, then place the vacuum cleaner and the attached accessory on the wall bracket as shown in Figure 6.

OPERATION

You can use this vacuum cleaner in two different manners:

  1. Handheld vacuum cleaner, attaching the accessories directly to the main body. Fig. 7
  2. Upright vacuum cleaner, using the suction tube with the accessories assembled. Fig. 4

Using the handheld vacuum cleaner
This vacuum cleaner features the following modes:

  • Low: low speed, activated by pressing the Power button once.
  • Med: medium speed, activated by pressing the speed selector once.
  • Turbo: high speed, activated by pressing the speed selector twice. Press the speed selector once more to return to the low speed setting.
  • Automatic: speed adjusts automatically based on the amount of dirt.
    To switch the vacuum cleaner off, press the Power button twice.

Charge and display

  • If the last indicator light on the LED display flashes green, it means that battery is low and must be recharged. Connect the charger to the power supply and charging port.
    While charging, all four indicator lights will flash green.

  • Once the battery is fully charged, all four indicator lights will light up green.

Accessory for pets. Fig. 8
This accessory allows you to effortlessly brush your pet.

  1. To attach the accessory for pets to the main body, align and fit both until the accessory clicks into place.
  2. To remove the accessory, pull the accessory for pets with one hand while holding the main body firmly with the other.
  3. Press the trigger to release the hair and instantly vacuum it.
    – This accessory includes a flexible hose to be connected to the main body for more comfortable brushing of your pet. Fig. 9 Fig. 8 key:
    1. Trigger

CLEANING AND MAINTENANCE

  • Turn the appliance off, unplug it from the power socket, and allow it to cool down before cleaning it.
  • Use a soft, slightly dampened cloth to clean the surface of the appliance.
  • Never immerse the appliance in water or other liquids. Do not allow liquids to enter the appliance.
  • Do not use abrasive cleaners or scouring pads to clean the appliance.
  • Do not leave the vacuum cleaner in a place with direct sunlight.
  • Do not leave the vacuum cleaner in a wet place after cleaning it.
  • After the brush has been used for a long time, bristles might start to tangle with hair and other dirt. Clean the brush to ensure cleaning efficiency.

Tank cleaning. Fig. 10

  1. Press the dirt-tank release button and remove it.
  2. Empty the tank.

Cleaning the filters. Fig. 11

  • To prevent the appliance from overheating and losing suction power, it is suggested to clean the filters frequently. To make the most of the suction power, it is suggested to clean the filter after every use.
  • The filters’ shelf life will depend on the accumulated use and the type of dirt that is frequently vacuumed. It is recommended to replace the filters every 6 months.
    1. Press the dirt-tank release button and remove it.
    2. Remove the filtering system from inside the dirt tank.
    3. Separate the filters from the filtering system as shown in Figure 11.
    4. Vacuum and shake the filter to remove every particle and dirt remain that may block them and hinder proper air circulation. Remember not to use the vacuum cleaner without the filter properly assembled.  Filters cannot be washed inside a washing machine nor dried with a hair dryer. Do not brush the high-efficiency filter.
    5. Put the filters back into the filtering system.
    6. Put the filtering system back into the dirt tank.
    7. Put the dirt tank back into the appliance.

Cleaning the brushes

  • Slide the brush release button with your finger and remove the cover.
  • Remove the brushes.
  • It is important to remove any dirt that may have deposited in the vacuum head.
  • If you decide to wash the brush, all parts must be left to dry. Assemble the pieces back in order to use the brushes again.

Removing the battery
Press the battery release button and remove it. Store the battery in a dry place.

Storing the vacuum cleaner
If the robot is not going to be used for a long time, remove the battery and store it in a dry and safe place.

TROUBLESHOOTING

Problem Possible cause Possible solution
The vacuum cleaner does not work. Battery is discharged. Charge the vacuum

cleaner.
The suction tube, brushes,
battery, or the appliance itself are not correctly positioned.| Make sure all parts of the vacuum cleaner are correctly assembled.
The suction power decreased and the vacuum cleaner makes a lot of noise.| The dirt tank is full.| Empty the dirt tank and clean the filtering system.
The filter is too dusty, the vacuum-head inlet is clogged, or the brushes are blocked.|  Empty the dirt tank, clean the filtering system, vacuum-head inlet, and brushes.
Insufficient operating time after charging the vacuum cleaner. (The battery life may vary according to the room temperature).| Insufficient charge time.| Fully charge the battery following the instructions in this manual.
Battery life has been exceeded.| Batteries are easily recycled. Go to the nearest recycling point to discard the battery and buy a new one.

Note:
If none of these situations match your problem, do not attempt to disassemble or repair the appliance by yourself. Repairs carried out by unqualified persons may result in injury or serious malfunctions. Contact the  official Cecotec Technical Support Service. The repair must be carried out by an authorised technician and you must use only original spare parts.
*Possible error codes can be found at the end of the manual.

TECHNICAL SPECIFICATIONS

Conga Rockstar 3500 Storm ErgoTwice Animal
Product reference: 08430
Motor rated power: 485 W
Brush rated power: 30 W
Charger output: 35 V, 0.5 A
Battery data:
29.6 V, 2500 mAh, 74.00 Wh
Input: 35 V, 0.5 A
Type: 8INR19/66
Technical specifications may change without prior notification to improve product quality.
Made in China | Designed in Spain

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES

Trash X – 09Trash X – 09This symbol indicates that, according to the applicable regulations, the product and/or battery must be disposed of separately from household waste. When this product reaches the end of its shelf life, you should dispose of the cells/batteries/accumulators and take them to a collection point designated by the local authorities.
Consumers must contact their local authorities or retailer for information concerning the correct disposal of old appliances and/or their batteries.
Compliance with the above guidelines will help protecting the environment.

TECHNICAL SUPPORT AND WARRANTY

Cecotec shall be liable to the end user or consumer for any lack of conformity that exists at the time of delivery of the product under the terms, conditions, and deadlines established by the applicable regulations.
It is recommended that repairs be carried out by qualified personnel.
If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact the official Cecotec Technical Support Service at +34 963 210 728.

The intellectual property rights over the texts in this manual belong to CECOTEC
INNOVACIONES, S.L. All rights reserved. The contents of this publication may not, in whole or in part, be reproduced, stored in a retrieval system, transmitted, or distributed by any means (electronic, mechanical, photocopying, recording or similar) without the prior authorization of CECOTEC INNOVACIONES, S.L.

cecotec CONGA ROCKSTAR 3500 Upright Vacuum Cleaner - Figure
1cecotec CONGA ROCKSTAR 3500 Upright
Vacuum Cleaner - Figure 2cecotec
CONGA ROCKSTAR 3500 Upright Vacuum Cleaner - Figure 3cecotec CONGA ROCKSTAR 3500 Upright Vacuum Cleaner -
Figure 4cecotec CONGA ROCKSTAR
3500 Upright Vacuum Cleaner - Figure 5cecotec CONGA ROCKSTAR 3500 Upright Vacuum Cleaner - Figure
6cecotec CONGA ROCKSTAR 3500 Upright
Vacuum Cleaner - Figure 7

Error code Problem Solution
El Charger voltage is not suitable. Use the charger supplied by Cecotec.
E2 The base brush is blocked. Check that no foreign object (dirt, hair,

tint, etc.) is preventing the brush from rotating normally.
E3| Overheated motor.| Check that the filters are clean, and let the appliance cool down for 5 minutes.
E4| Overheated battery.| Let the appliance cool down for 5 minutes.
E5| Overheated brush motor.| Let the appliance cool down for 5 minutes.
E9| Overcharged battery.| The battery charging time has been exceeded. Unplug the appliance from the power supply.
CF| Filter cleaning reminder.| Clean the filter after every use.

www.cecotec.es
Cecotec Innovaciones S.L.
Av. Reyes Católicos, 60
46910, Alfafar (Valencia), Spain
SF01230523

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