Axtel AXH-PRX3DSE Professional Headsets Instruction Manual

Axtel AXH-PRX3DSE Professional Headsets Instruction Manual

AXH-PRX3DSE

www.axtelworld.com

Welcome to the world of Axtel.
THANK YOU for choosing AXH-PRX3DSE.

The product is co-financed from EU funds, project number:
POIR.03.02.01-0016/18-00

Made in the EU
Model: Prime X3 DUO SE
Product No.: AXH-PRX3DSE

1. Contents of the package

Figure 1

Binaural headset
Wireless DECT headset with advanced noise cancellation

DECT Base station
Headset base for charging and call control

12 V power supply
Region-specific power supply version

RJ9/3xRJ9 cable
Specially designed connection cable compatible with most desk phone models available on the market.
Embossed markings for easy selection of the correct cable type by touch

MicroUSB/USB-A cable
USB connection cable, connecting the base station to a computer

2. Product description

3. First start-up

4. Headset setup

4.1 Connecting to a desk phone (see Figure 9 and 10)
There are three distinct ways to connect your Prime X3 to a desk phone
a) Connecting to a desk phone equipped with a dedicated headset port.
b) Connecting to a deskphone that does not have a dedicated headset port.
c) Optional connection via EHS cable.
Note: Some phones require a different cable with an appropriate plug dedicated to the particular phone model (e.g. Jack 2.5 mm, Jack 3.5 mm, RJ45).
In this case you need to buy the right cable (section 10. Accessories). https://axtelworld.com/headsets/compatibility/

The Prime X3 is not to be connected simultaneously to the headset and handset socket in the desk phone.

c) Optional connection via EHS cable – connect the EHS cable into the corresponding socket on the base (see figure 10)
Receiving calls from a desk phone via Axtel Prime X3 (base station or headset) is only possible when the telephone is connected via an appropriate model- specific EHS cable. Connect the EHS cable according to the documentation of the particular EHS model.

Configuration of the phone for proper operation with EHS cable should be done according to the phone manufacturer’s documentation. To find out if your EHS model is appropriate for your desk phone, and how to connect it, use the compatibility matrix on the manufacturer’s website: https://axtelworld.com/headsets/compatibility/

5. Use

5.1 Answering and ending calls
An incoming call is signalled by an acoustic message from the headphone and by the appropriate pictogram on the base station flashing in green.
Answering a call is possible from the headset, the base station and compatible soft-phone applications. Option only available with a proper EHS cable. Check it at:

https://axtelworld.com/headsets/compatibility/

• To answer a call from the headset – shortly press the MFB .
• To answer a call from the base station – press the button corresponding to the channel of the incoming call.

5.2 Computer
Computer – to make a call, press the MFB button on the headset or the Computer button on the base and dial the appropriate number on the soft phone keypad.

Mobile phone and desk phone
Making calls from a mobile phone or desk phone is done from connected devices.

5.3 Call managing
Answering another call and putting the current call on hold.
To put the current call on hold and answer an incoming call, press the MFB for 2 seconds or press the button on the base corresponding to the source of the call.
Answering another call on a different channel and ending the current call.

To end the current call and answer an incoming call, shortly press the MFB on the headset.

Switching between active channels
a) From the headset – by pressing the MFB for 2 seconds
b) From the base – by selecting the desired channel and pressing the corresponding button.
When switching between active channels, the current connection will be put on hold. Return to the call on hold by repeating the above operation.

5.4 Adjusting the volume for each channel separately
Microphone sensitivity and speaker volume can be adjusted as needed. Adjusting the volume in the headset is done by pressing the +/- buttons located on the upper part of the headset. (Figure 6). The lowest and the highest settings are indicated by a sound signal. Microphone sensitivity can be adjusted using the buttons on the back of the base. Sensitivity is set individually for each channel separately (desk phone, computer, mobile phone).

This is an extremely convenient solution that allows you to perfectly adjust the device to your individual preferences.

5.5 Muting the microphone (MUTE)
Microphone muting (MUTE) is activated
a) from the headset: By pressing both +/- volume control buttons on the headset simultaneously.
b) from the base, by pressing the Mute button
Microphone mute is indicated by the illumination of the microphone mute LED indicator on the base and by an acoustic signal (played in a loop every 10 seconds).

5.6 Loss of signal and connection with the base
a) loss of connection between the headset the and base is indicated with sound.
b) lack of signal is indicated by the same sound as in case of signal loss (looped every 5 seconds)
c) The headset switches off by itself after approximately 30 minutes time.

5.7 Hearing protection adjustment (see Figure 12)
With your well-being in mind, Axtel Prime X3 headphones are equipped with three levels of Acoustic Protection: 85 decibels (highest level of protection), 87 decibels and 105 decibels.

To change the Acoustic Protection level, place the switchedon headset on the base and then press both +/- volume control buttons simultaneously for 1 second. A diode and an acoustic signal indicate the current level of acoustic protection (Figure 12).

• Single diode flash and single beep – 85 decibels,
• Double diode flash and double beep – 87 decibels,
• Triple diode flash and triple beep – 105 decibels.

5. 8 Headset and base localizer
– headset localizer – press the MUTE button on the base for 3 seconds. The base will enter the headset localizing mode, indicated by a sound signal, and a triple flashing of all diodes. In headset localizing mode, the headset emits short sounds that are looped every 3 seconds.
After finding the headset, turn off the localizing mode by pressing the MFB on the headset.

5.9 Listening-in on the channel: Computer and Mobile Phone (Bluetooth®)

5.10 Information about battery status and active channel
a) Battery 100-%–80%–60%–40%–20% – charging necessary
• The headset automatically relays the information about the drop in battery level every 20% and about the necessity of charging
• There is a possibility of checking the battery level by way of pressing and holding down the Desk phone button on the base for 3 seconds

b) Information about active channels and incoming calls
• To check the active channel – press the Desk phone channel for 3 seconds, and the headset will inform about the currently active channel and battery status.
• Switching between channels is confirmed by voice messages adequate to the currently selected channel.
• Information about incoming calls is indicated by a voice message.

6. Voice messages

The Prime X3 automatically informs the user about battery status, necessity of charging, and about the current active channel and incoming calls.

List of all voice messages:

• Battery 20%
• Battery 40%
• Battery 60%
• Battery 80%
• Battery full
• Battery low
• Desk phone
• Computer
• Mobile
• Incoming call Desk phone
• Incoming call Computer
• Incoming call Mobile
• Connecting Bluetooth
• Bluetooth connected
• Bluetooth connection failed

7. Recommendations

• Before you start using the device, it is recommended to ensure that it is connected properly and to familiarize yourself with its functionalities and the manual.
• Excessive bending of the microphone, headband, or other parts of the headset may cause danger and permanent damage to the device.
• For hygienic reasons, it is recommended to periodically clean and disinfect the headset.
• It is recommended to periodically replace the protective leather layers and sponges at least every 6 months.
• It is recommended to clean the headset with special wipes designed for electronic equipment.
• Store the headset in a safe place, away from moisture and extreme temperatures.
• It is not recommended to use the product if it is damaged or incomplete.
• For safety reasons, do not move the headset components rapidly.
• Excessive bending of the microphone, headband, or other parts of the headset may cause danger and permanent damage to the device.

8. Declarations and warnings

• Avoid prolonged listening at maximum volume.
• The volume of the received sound may vary depending on the connected device and its settings.
• If you feel any discomfort, it is recommended that you stop using the device.
• Axtel Prime X3 headsets are equipped with Acoustic Protection technology that cancels high and harmful sounds at 85 decibels / 87 decibels / 105 decibels.
• If you experience discomfort from direct skin contact with the device, stop using the headphones and contact Axtel. Continued wearing of the headphones may lead to allergic reactions such as redness or rash.
• Minors should only use the headphones under adult supervision due to the risk of hearing damage or getting entangled in the cable.
• Using the headphones while riding a bicycle or driving a motor vehicle may lead to an accident because the device distracts you and limits your hearing capacity.
• While using the device, be careful not to get your hair stuck between the moving parts.
• While using the product, do not fall asleep with the headphones on.
• Persons with pacemakers or cardiac related diseases should consult their physician regarding the use of headphones.
• Warning against the use of the headphones by children. Since the headphones contain small components, they should be kept out of the reach of children under 3 years of age.

9. Headset parameters

10. Accessories

• EHS (Electronic Hook Switch) cable
– electronic hook switch enabling remote answering and ending an incoming call on the desk phone channel from the headset and the base. Find your device: https://axtelworld.com/headsets/compatibility/

• Headphone sponge (PN: AXS–V40)
– a leatherette sponge for additional comfort during long hours of using the headset

• Microphone sponge (PN AXS-MIC)
– a specially designed sponge to maintain excellent sound quality

• RJ9/3xRJ9 cable (PN AXP-XRJ3)
– a specially designed connection cable ensuring compatibility with most desk phone models on the market. Find your device: https://axtelworld.com/headsets/compatibility/

• RJ9/Jack 2.5mm cable (PN AXP-XJ25)
– a 2.5mm Jack connection cable for connecting the base station to a desk phone. Find your device: https://axtelworld.com/headsets/compatibility/

• RJ9/Jack 3.5mm cable (PN AXP-XJ35)
– a 3.5mm Jack connection cable for connecting the base station to a desk phone. Find your device: https://axtelworld.com/headsets/compatibility/

• RJ9/RJ45 cable (PN AXP-XRJ45)
– an RJ45 connection cable for connecting the base station to a desk phone. Find your device: https://axtelworld.com/headsets/compatibility/

• MicroUSB/USB-A Cable (PN AXP-XUSB)
– a microUSB/USB-A cable for connecting the base station to a computer

• 220 V power supply
– an EU power supply with a 100 – 240 Volt plug, power supply parameters: 12 Volts, 1 Amp DC (PN EU: AXP-XZAS)
– a US power supply with a 100 – 240 Volt plug, power supply parameters: 12 Volts, 1 Amp DC (PN US: AXP-XZASUS)
– a UK power supply with a 100 – 240 Volt plug, power supply parameters: 12 Volt, 1 Amp DC (PN UK: AXP-XZASUK)

• Axtel AXP-PRXDSE (AXP-PRXDSE)
– a wireless DECT binaural headset, ready for a new pairing with the base

KONTAKT
www.axtelworld.com/contact/
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References

• Axtel - headset sets - VoIP phones - cameras
• Contact - Axtel World - Headsets, Phones. Axtel is delivering communication solutions.
• Compatibility guide - Axtel Headsets - Axtelworld.com

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