Basic_11 StecaGrid Charger Instruction Manual

Basic_11 StecaGrid Charger

Introduction

Function

The Wallbox StecaGrid Charger is a Wallbox with network capability. It is used for charging electric vehicles that comply with the generally applicable standards and directives for electric vehicles.
It is suitable for stationary use indoors and outdoors and in private and semi-public spaces for operation within the defined electrical and environmental specifications, see Technical data.
The Wallbox may only be operated in compliance with all national regulations at the place of use.
The following versions of the Wallbox StecaGrid Charger are available:

vehicle cable
StecaGrid Charger ERK_22| With energy meter (MID compliant and compliant with German calibration law), LTE module and socket

Documentation concept and target group

The assembly and installation instructions describe the mechanical and electrical installation of the Wallbox and are aimed at electrical engineers and specialist companies approved by the network operator, who are responsible for installation and commissioning of the Wallbox. See also

Qualifications.
For information on other instructions available, refer to the operating instructions.

Reading and storing the documentation

• Read the documentation carefully before installation.
• The documentation must be securely stored and handed over to the new owner in the event of sale.

Means of representation

The following means of representation are used:

Bold script
within running text| Texts from the web app /
mobile app
Blue italics| Link to a related topic
•| Instruction that you have to
follow.
1.| Instructions are numbered if a
series of multiple steps have
to be carried out.

Safety

Safety symbols

In these instructions, warning notices appear before sequences of actions that involve a risk of injury or damage. The measures described to prevent the hazard must be adhered to.

Layout of warning notices

Cause of the hazard
Remedy

• Action 1
• Action 2
• Warning sign draws attention to the hazard.
• Signal word indicates the severity of the hazard.
• Cause of the hazard specifies the nature and source of the hazard.
• Remedy specifies how the hazard can be averted.

Meaning of symbols

Hazardous situation in which death or serious injury will occur if it is not prevented.

Hazardous situation in which death or serious injury could occur if it is not prevented.

Hazardous situation in which minor to moderate injury could occur if it is not prevented.

Damage to equipment could occur.

Note Useful tips and recommendations, as well as information on efficient and fault-free operation.

Qualifications

Risk of injury due to inadequately qualified personnel.
This can cause serious injuries and damage to equipment.

• Only trained and appropriately qualified personnel are to work on the Wallbox.

Note
All of the activities described in these assembly and installation instructions may only be performed by a qualified electrical engineer.

The electrical engineer must have the following qualifications:

• Based on training and experience, the ability to identify risks and to prevent potential hazards caused by electricity.
• Professional qualifications entitling them to perform work on electrical equipment.
• Knowledge of the applicable standards and regulations for all work on electrical equipment.
• Ability to evaluate measured results.
• Knowledge of network installation technologies.
• Expertise in material selection and installation.

Safety information

• Read the instructions carefully and in full and follow the warning notices.
• Store the instructions securely. n The Wallbox must be installed, connected and commissioned by a qualified electrical engineer in compliance with local regulations and standards.
• Only semi-public and private locations are permitted.
• Observe the information regarding the assembly and installation location, see Assembly and installation location . n Observe the ambient conditions (temperature and humidity, see Technical data). n Only approved parts are to be used. Installation of damaged / soiled / contaminated parts is not permitted.
• Do not stick anything onto the Wallbox or block it with objects.
• Do not insert any objects into the Wallbox. n Do not place any objects on the Wallbox. n Avoid the Wallbox coming into contact with liquids.
• Do not install in potentially explosive locations. n Protect each installed Wallbox with a residual current circuit breaker (minimum RCD type A).
• Observe the required overvoltage and fault current protection (RCD type A), see Technical data.
• No not use extension leads, cable drums or multiple socket outlets.
• Do not use adapters. n For StecaGrid Charger ERK_22 version: Protect the socket.
• For StecaGrid Charger ERK_22 version: Do not detach, manipulate or bypass the manufacturer’s seal.
• Do not make any modifications to the housing or the internal components of the Wallbox. n Observe the national safety regulations. n Observe all local regulations for electrical installations, as well as current fire prevention and accident prevention regulations.
• Persons with a cardiac pacemaker must maintain a distance of at least 60 cm and persons wearing a defibrillator a distance of at least 40 cm from RFID scanners, identifiable by the symbol on the front panel.

Note
eSystems MTG GmbH only accepts responsibility for the delivery condition of the Wallbox and for work performed by the manufacturer’s specialist personnel.

Items supplied

Note   More screws may be supplied than are necessary.

Check items supplied

1. Directly after unpacking, check that all components are included and undamaged.
2. In case of damage or missing components, contact support, see rear of these instructions.

Access data

Along with the Wallbox you will receive a letter containing the access data. It includes the following information:

identification of the components in the Wallbox with network capability (Ethernet connection, WiFi hotspot, WiFi client connection).
Wi-Fi SSID| Wallbox SSID WiFi code As delivered, the WiFi code contains a device-specific sequence of numbers. The user can change this in the web app / mobile app.
Wi-Fi PSK for WPA2 and WPA3| Network key (password) for access to the Wallbox WiFi hotspot (with WPA2 and WPA3)
Hostname| Identification of the Wallbox in the web app, as an alternative to entering an IP address. As delivered, the host name contains a device-specific sequence of numbers. The user can change this in the web app / mobile app.
Password Standard User| Password for the standard user role, for use in day- to-day operation
Password Service User| Password for the service user role, for use during installation of the Wallbox and for making system settings.
PUK| Personal unblocking key if the password is no longer known.
External metering device public key| For the StecaGrid Charger ERK_22 version only, for electronic verification of billing data received.
QR-Code| For access to the Wallbox via the web app or mobile app.

Note

• Store the access data securely.

If the access data is lost or the envelope is damaged, contact support, see rear of these instructions

Technical data

Electrical data

Mechanical data

383.9 x 383.9 x 201.5
Weight (excluding cable) [kg]| 3.15| 3.57| 3.99
Vehicle cable length [m| 7| 7| Type 2 socket

Connection

Ambient and storage conditions

Applicable standards

• IEC 61851-1
• IEC/TS 61439-7
• HD 60364-7-722

CE conformity
eSystems MTG GmbH hereby declares that the following radio equipment types: GHO22E22x, GHO11E21x, GHO11E10x comply with Directive 2014/53/EU.
x may represent any letter.

Prerequisites

Assembly and installation location

Note
When selecting the assembly and installation location, also observe the general safety instructions for assembly and installation, see Safety information.

Load-bearing capacity of the wall
The Wallbox is intended exclusively for stationary use and therefore must always be mounted on a wall. The wall must have a load-bearing capacity of at least 40 kg.

Position

• Mount the Wallbox at least 50 cm and a maximum of 115 cm above the ground to ensure accessibility.
• Leave a minimum distance of 20 cm to the Wallbox on all sides. See figure 1.

Electrical supply line

• Observe the local energy provider’s regulations.

• Make sure that a separate supply line is available for installation of the Wallbox.

• If necessary, install a separate supply line that complies with the general standards for cabling and building technology.
  The electrical supply can be either flush mounted or surface-mounted as preferred.

• The Wallbox requires an external residual current circuit breaker (minimum RCD type A). On the device itself, there is an integrated DC residual current operated protective device (6 mA) complying with IEC 62955.

• Protect the electrical supply line for the Wallbox using a residual current circuit breaker (RCD type A) in the installation.

• The Wallbox is designed for connection and operation on a mains voltage of 230 V (1- phase) or 400 V (3-phase), 50/60 Hz.

• Make sure that the rated voltage and current of the Wallbox meet the standards for the local power supply, so that the rated current of the supply line is not exceeded during charging, see Technical data.

• All requirements for construction of low voltage systems set out in VDE 0100 or the local regulations are applicable.

• A circuit breaker corresponding to the building’s wiring and the Wallbox device power (see rating plate and Technical data) must be fitted.

Further information

When selecting the installation location, also consider the following:

• The Wallbox is freely accessible for operation by authorised persons, see Documentation concept and target group.
• Where possible, ensure that unauthorised access is not possible.
• Install the Wallbox where it can easily be accessed by the vehicle.
• Make sure that there is sufficient freedom of movement for installation and for charging.
• Ensure that a good network connection is available:
  • LTE reception on StecaGrid Charger MID11 and StecaGrid Charger ERK 22 versions
  • WLAN connection in client mode

Ambient conditions

• Observe ambient specifications, see Technical data.
• To prevent damage caused by weather conditions, install the Wallbox in such a way that it is protected from direct exposure.
• If necessary, provide sufficient cooling and/or ventilation.
• To utilise the full rated power, protect the Wallbox from sunlight.
• The StecaGrid Charger MID_11 and StecaGrid Charger ERK_22 Wallbox versions are equipped with a MID 2014/32/EU compliant energy meter, and thus conform to the electromagnetic ambient conditions for Class E1 equipment.
• The StecaGrid Charger Basic_11_Light Wallbox version conforms to EMC 2014/30/EU with respect to electromagnetic ambient conditions.

Required tools

Installation

Risk of injury due to inadequately qualified personnel.
This can cause serious injuries and damage to equipment.

• Only trained and appropriately qualified personnel are to work on the Wallbox.

Danger due to unstable wall If the wall has a load-bearing capacity of less than 40 kg, it can result in serious injuries.

• Only install the Wallbox on walls with a loadbearing capacity of at least 40 kg.
• Observe all warning notices.

Damage to equipment due to improper installation location Failure to observe the prerequisites for the installation location can lead to damage.

• Ensure that all prerequisites for the installation location are met.
• Observe all ambient conditions for the installation location.

Note
All of the activities described in these assembly and installation instructions may only be performed by a qualified electrical engineer.

Preparing the Wallbox installation

   Danger during assembly and installation If components are damaged during assembly and installation, there is a risk of serious injuries.

• Stop any further work.
• Notify technical service.

Risk of injury due to electric shock

• Protect each installed Wallbox with a residual current circuit breaker (minimum RCD type A).

Possible damage to ribbon cable Carrying out work without due care can damage the ribbon cable (see figure 6).

• Perform all assembly and installation activities carefully.

1. Before starting the installation work, make sure that all the prerequisites are met, see Prerequisites.

2. Clearly identify the Wallbox version from the model name on the rating plate on the outer cover.
   In particular, the model name and the mains connection values specified below it (mains voltage, current, frequency) are relevant for identification, see Technical data.

3. Open up the prepared opening for the supply lines depending on the cable direction.

4. To install the Ethernet cable and the external control cable, fit the cable entry grommet (KEL-DP 20/4-1) onto the prepared
   opening in the housing from the outside to the inside (1) to ensure leak tightness. See figure 16. Because it ensures leak tightness, the cable entry grommet is required even if no Ethernet cable is used.

5. Optional: Pull the Ethernet cable (without plug) and external control cable through the cable entry grommet. See figure 16.

6. Fit the heat shrink tubing onto the Ethernet cable

7. Attach the RJ45 plug. The end of the heat shrink tubing must be flush with the RJ45 plug.

8. Shrink the heat shrink tubing using a hot air blower. Alternatively, secure against slipping using cable ties.

9. Optional: Connect the Ethernet cable, see Connecting the Ethernet cable (optional).

10. Optional: Connect the external control cable, see Connecting an external control cable (optional).

11. Optional: Insert the SIM card, see Inserting the SIM card (optional).

12. Strip the insulation from the infrastructure cable to a length of 25 cm. The minimum length after the stripped section depends on the direction from which the infrastructure cable comes: below, rear (see figure 2), above (see figure 3).

13. If the cable comes from below, run the cable directly to the housing opening provided. The freely available cable length including the stripped section (25 cm) must be 41 cm.

14. If the cable comes from the rear, position the cable outlet from the wall level with the lower right mounting and horizontally centred with respect to the wallbox housing.
    The freely available cable length including the stripped section (25 cm) must be 36 cm. See figure 2.

15.  If the infrastructure cable comes from above, route the cable as shown. See figure 3. The freely available cable length including the stripped section (25 cm) must be 83 cm.

Installing the Wallbox

Danger during assembly and installation If components are damaged during assembly and installation, there is a risk of serious injuries.

• Stop any further work.
• Notify technical service.

Possible damage to ribbon cable
Carrying out work without due care can damage the ribbon cable (see figure 6).

• Perform all assembly and installation activities carefully.

1. Mark the 4 mounting holes on the wall using the drilling template.

2. Drill the mounting holes in the wall as marked.

3. Insert the plugs for the hanger bolts.
   Risk of death due to electric shock
   

   • There must not be any live cables at the attachment points where the fixing screws are fitted.
     Note The plugs must be selected by the installation engineer using the hanger bolts supplied and the wall condition.

4. Screw in the hanger bolts so that they protrude at least 6 cm from the wall.

5. Pierce the cable entry grommet (KEL-SCDP 40) with a slotted screwdriver and cut to the required size as specified in the cross-section table using side cutters. The designated position for the cable entry grommet (KEL-SCDP 40) is pre-drilled.
   Diaphragm ring| Cable Ø mm
   ---|---
   A| 10 – 18
   B| 18 – 22
   C| 22 – 24
   D| 24 -26
   E| 26 -28
   F| >28

6. Insert the cable entry grommet (KEL-SCDP 40) so that the sealing lips enclose the inside and outside of the rim.

7. Pull the infrastructure cable through the cable entry grommet on the rear of the Wallbox (1). See figure 4.

8. Mount the Wallbox on the 4 mounting bolts using the holes on the rear (2). See figure 4.

9.  To seal it, place 4 rubber seals and then 4 flat washers on the 4 hanger bolts and secure each with a nut (with a torque of 3-4 Nm). See figure 5.

Connecting the vehicle cable

Risk of death due to electric shock
Contact with live parts results in a direct risk of death due to electric shock.

• In case of emergency or when fixing errors or carrying out electrical work on the Wallbox, comply with the following safety rules:
• Disconnect the Wallbox from the voltage supply.
• Ensure that there is no voltage.
• Secure against being switched on again.
• Earth and short-circuit the Wallbox.
• Cover any adjacent live parts and secure the danger area.

Risk of death due to incorrect connection
If the electrical supply line is incorrectly connected, there is a direct risk of death due to electric shock.

• Observe the wiring diagram.

• Assign the wire colours correctly.

• Observe local regulations.

  1. Slide the anti-kink protector over the cable. See figure 7.

  2. Insert a nut (M25). See figure 8.

  3. Run the anti-kink protector including cable through from top to bottom until it meets the insulation.

  4. Securely attach the nut (M25) to the Wallbox with a fork wrench or pipe wrench. See figure 8.

  5. Connect the CP cable in the top right (single pole terminal). See figure 9.

  6. Insert and connect the 5 wires of the vehicle cable in the connecting terminals as follows: See figure 10.

  7. L3 (grey)

  8. L2 (black)

  9. L1 (brown)

  10. Neutral (blue)

  11. PE (green/yellow)

  12. Detach the strain relief clamp from the component bracket (1). Choose the side according to the cable diameter. See figure 11.

  13. Securely tighten the strain relief clamp with the appropriate screws (4×17) using a screwdriver (or cordless screwdriver) to a torque of 1.65 Nm +-8% (2). See figure 11.

Connecting the infrastructure cable

Contact with live parts results in a direct risk of death due to electric shock.

• In case of emergency or when fixing errors or carrying out electrical work on the Wallbox, comply with the following safety rules:
• Disconnect the Wallbox from the voltage supply.
• Ensure that there is no voltage.
• Secure against being switched on again.
• Earth and short-circuit the Wallbox.
• Cover any adjacent live parts and secure the danger area.

  R isk of death due to incorrect connection
If the electrical supply line is incorrectly connected, there is a direct risk of death due to electric shock.

• Observe the wiring diagram.

• Assign the wire colours correctly.

• Observe local regulations.
  Note

• When connecting the infrastructure cable, observe the wiring diagram, see figure 12 and figure 13.

The Wallbox can be connected with 1 phase or 3 phases, see Setting the power supply mains configuration.

1. Strip the insulation from the wires to a length of 12 mm.

2. For 3-phase connection: Assign the colours correctly and insert in the connecting terminals from left to right in the following sequence (see figure 12):

3. PE (green/yellow)

4. Neutral (blue)

5. L1 (brown)

6. L2 (black)

7. L3 (grey)

8.  For 1-phase connection: Insert in the connecting terminals from left to right in the following sequence:
   For a TT/TN mains supply (see figure 13):

9. PE (green/yellow)

10. Neutral (blue)

11. L1 (brown)
    For a IT mains supply:

12. PE (green/yellow) in terminal 1 (green/yellow)

13. L1 (brown) in terminal 2 (blue)

14. L2 (black) in terminal 3 (brown)

15. Tighten the screw terminals on the front to a torque of 1.65 Nm +-8%.

Setting the power supply mains configuration

• Set 1-phase or 3-phase charging using the right DIP switch.
  Flip the right DIP switch up or down using tweezers. See figure 14.

Note
The left DIP switch is reserved for future applications and must be permanently in the “Off” position

Setting   the charging current

• Set the charging current for the Wallbox according to the building’s line fuse protection and the rated power of the Wallbox on the rotary switch using a 0.3 x 2 mm  screwdriver. See figure 15.

Connecting the Ethernet cable (optional)

• After fitting the plug, fit the Ethernet cable in the clip provided (2) and feed it into the port from below (3). See figure 16.

Connecting an external control cable (optional)

• Connect the external control cable at the designated terminals (4) (see figure 16).
  Left terminal (black) Negative
  Right terminal (orange) Positive

Inserting the SIM card (optional)

A SIM card is required for an LTE connection.

• Insert the SIM card in the corresponding slot on the top of the circuit board (COM board) with the contacts pointing downwards. See figure 17.

Fitting the cover

1. Insert and cover with integrated foam seal and push securely into place. See figure 18.

2. Secure with 4 screws (5×22) tightened to a torque of 3-3.5 Nm (1). On the StecaGrid Charger ERK_22 version, use a further 3 screws (5×22) to attach the folding cover on the socket (2). See figure 19.

Attaching the user seal (StecaGrid Charger ERK_22 version)

• Seal one of the screws on the cover using the user seal supplied. See figure 19.
  Note
  The manufacturer and user seal must not be damaged. Otherwise the official calibration conformity is void.

Attaching the lock/lead seal

• Either attach the lead seal to the clip or fit the lock. See figure 20.

Attaching the decorative cover

1. Fit the decorative cover at the top (1) and press firmly onto the housing (2) until the latches audibly engage. See figure 21.

2. Secure the decorative panel from below with a screw (4×13) to a torque of 1.2-2 Nm. See figure 22.

Commissioning

Risk of injury due to RFID sensor for persons with cardiac pacemaker or defibrillator

• If you use a cardiac pacemaker, maintain a distance of at least 60 cm from the RFID sensor on the front panel.
• If you use a defibrillator, maintain a distance of at least 40 cm from the RFID sensor on the front panel.

During initial commissioning and at the specified maintenance intervals, a test complying with DIN VDE 0100 or the applicable national regulations must be carried out.

Note
For production reasons, the reading on the integrated energy meter is not at 0 kWh.

Performing the service configuration

  Wallbox with errors

A Wallbox with active errors is not fully functional. There is an active error if the operating status LED (4) is lit in red, yellow or blue.
Note
The service configuration should be carried out when not connected to a vehicle.
Switching on the wallbox
The Wallbox is switched on as soon as the power supply is connected.
The LEDs light up in turn as follows:

• All LEDs red for one second
• All LEDs white for one second
• Charge level LED and error status LED white
  All other LEDs are not lit.
  Note
  If a vehicle is connected, the charge level LED may be a different colour.

**See figure 23:

**

Incorrect installation
If the LED (4) for the operating status is lit in blue, yellow or red, the installation is incorrect or there is an error on the Wallbox.

not available.
Blue, flashing| Wallbox is still in production mode and may not be started up by the end user.
Yellow| Charging a vehicle is not possible, errors can be fixed without subsequently resetting the Wallbox.
Red|  Charging a vehicle is not possible. After fixing the errors, the Wallbox must be restarted.

Service configuration
The following methods are available for connecting to the Wallbox to perform the service configuration:

• Via WLAN, see Configuration using the web app via WLAN
• Using mobile app, see Configuring using the mobile app
• Via Ethernet:
  1. Connect the Ethernet cable with a network switch or server.
  2. Check the network settings and adjust if necessary. The Wallbox is configured to DHCP (automatic IP address assignment) when delivered.

Configuration using the web app via WLAN

Connecting via WLAN hotspot

1. Keep the access data letter to hand, see Access data.
2. Find the list of available LAN devices on the laptop or tablet.
3. Select the Wallbox from the list of available WLAN devices using the WLAN code (SSID) from the access data letter.
4. Establish a connection with the selected Wallbox. If a connection cannot be established, see No connection to web app established via WLAN.
5. Enter the WLAN password for the Wallbox (network key) from the access data letter.
6.  When the connection has been established successfully, open the browser.
7. Enter the host name of the Wallbox from the access data letter in the address bar. The Overview for guest access is displayed in the web app, with a login function.

No connection to web app established via WLAN
If a connection could not be established, the following items should be checked:

1. Work closer to the Wallbox.
   The laptop or tablet should not be too far away from the Wallbox as the WLAN module in the Wallbox only has a limited range.

2. Check the laptop or tablet WLAN module and the connection to the network or Internet.

3. Check the security settings on the laptop or tablet (such as firewall, network settings). If prompted, confirm the Wallbox as a trusted device.

4. Ensure that the access data (password and host name) is entered correctly, particularly the password (capitalisation).

Configuring using the mobile app

Connecting using the mobile app

1. Keep the access data letter to hand, see Access data.
2. Install the mobile app from the Apple Store or Google Play Store and start it.
3. In the Connect wallbox screen, select the Scan QR code option and then scan the QR code for the Wallbox from the access data letter.
4. Alternatively, select the Wallbox from the list of available WLAN devices, see Configuration using the web app via WLAN, starting at step 3.
   The Overview for guest access is displayed, with a login function

No connection to mobile app established
If a connection could not be established, the following items should be checked:

1. Scan the QR code from the access data letter.
2. Work closer to the Wallbox. The smartphone should not be too far away from the Wallbox due to the limited range.
3. Check the security, app and camera settings on the smartphone.
4. If entered manually, check the precise syntax of the access data.

Logging into the Wallbox

1. Select the appropriate language and confirm with Next.
2. Get the password for the service user from the access data letter, see Access data.
3. In the Login view select the service user role, enter the corresponding password and confirm.
   Note
   Ensure that the access data (password and host name) is spelt completely correctly,  paying particular attention to capitalisation.After five incorrect password entries, there is a delay before you can make another attempt.

After successful login, the Overview screen for the Wallbox is displayed, showing a compact view of the most important operating statuses and measured values.

Configuring the Wallbox

Selecting the country

1. Select the appropriate country from the list.
   Note
   The country code can only be reset to the factory settings later using the rotary switch, see Connecting the infrastructure cable.

2. If required, change the units.

3. Confirm the selection with Next.

Configuring software updates
The software for the Wallbox can be updated using an update server.
If required, the following options can be set for the configuration.

1. Select one of the following options for the automatic software update:

   • Download update automatically (default setting)
     Enabled: The software checks for available updates and they are downloaded automatically.
     Disabled: The software checks for available updates and displays a message. The download then has to be started manually.

   • Automatically install update
     Enabled: If a software update has been downloaded, the Wallbox installs it automatically. This can lead to a charging process being interrupted. Disabled: The installation can be delayed until a later time. Installation of a software update is only started when requested by the user.

2. Confirm the selection with Next.

Selecting the network
For detailed information about the network settings (for Ethernet, WLAN client and LTE), see operating instructions.
Confirming the disclaimer

• Agree to the disclaimer and confirm with Next.
  After successful configuration, the Wallbox is ready for use.

Fixing errors

Error list

• To display the error list, select Wallbox settings, Error list in the web app / mobile app navigation.
  The error list provides the following information for each error (for details, see operating instructions):

• Error code

• Error status

Note
There may be multiple entries in the error list that have the same cause (error cascade).

Error categories
The following error categories exist:

If there is at least one error, the error LED lights up in the colour corresponding to the error category.
If there are multiple errors, the error LED lights up in the colour assigned to the highest error category.

Error status

The following error statuses are defined:

fixed.
Passive status| The cause of the error has been fixed or the error is no longer present.

Identifying and fixing errors

Damage to equipment when fixing errors If an error is not fixed despite correctly following the instructions for fixing errors, the Wallbox is defective.

• Do not use the Wallbox.

• Notify technical service.

  1.  To identify an error, select Wallbox settings, Error list in the web app / mobile app navigation.
     The error list is displayed, see Fixing errors.

  2. Select an error in the list. Detailed information about the error identified can be found in the operating instructions.

  3. Read the detailed description carefully and then analyse and fix the error by following the instructions in the error list.
     Note on fatal errors
     To fix errors in this category, the Wallbox generally has to be restarted.
     If the errors can be fixed while operation is in progress, these errors are still displayed as Active after the cause has been fixed until the next time the Wallbox is restarted.
     Note on critical and non-critical errors Once the cause of the error has been fixed, the status of the error immediately changes to Passive.

  4. If multiple errors are displayed, fix the errors in order of priority, starting with fatal errors, followed by critical errors and so on.

Clearing the error list

1. As soon as the error list only contains passive errors, select the Clear list option in the Error list view in the web app / mobile app.

2. Restart the Wallbox:

   • Press and hold down the button (4) on the front panel (see figure 23) for at least 8 seconds.
   • Alternatively: Disconnect and reconnect the power supply to the Wallbox.
     After switching on again, the error LED (4) should be white and the error list should be empty.

3. If the error LED is not white and the error list is not yet empty, continue fixing errors.

Note
A wallbox with no active errors is a requisite for acceptance by the end customer.

Shutdown and uninstalling

Risk of injury due to inadequately qualified  personnel.
This can cause serious injuries and damage to equipment.

• Only trained and appropriately qualified personnel are to work on the Wallbox.

  Risk of death due to incorrect uninstallation

Errors during uninstallation can lead to life-threatening situations or can cause significant damage to equipment.

• Observe all instructions for uninstallation.

Shutting down the Wallbox

1. Delete all personal data and any local backup copies from the system.
2. If necessary, contact third parties (e.g. CPO/network provider) and ask them to delete personal data.
3. Reset the entire Wallbox to the factory settings.

Uninstalling the Wallbox

Risk of death due to electric shock Contact with live parts results in a direct risk of death due to electric shock.

• In case of emergency or when fixing errors or carrying out electrical work on the Wallbox, comply with the following safety rules:
• Disconnect the Wallbox from the voltage supply.
• Ensure that there is no voltage.
• Secure against being switched on again.
• Earth and short-circuit the Wallbox.
• Cover any adjacent live parts and secure the danger area.

1. Follow all five safety rules listed in the warning notice to ensure that the voltage is disconnected.
2. Remove the cover and decorative cover, as well as any locks and seal.
3. Disconnect the supply line.
4.  Remove the seal from the energy meter and disconnect its power leads.
5. Detach the Wallbox from the mounting screws.
6. Store or dispose of the Wallbox, see operating instructions.

Customer Support

accolta differenziata. Verifica le disposizioni del tuo Comune.

Support

93500040

Hotline: +49 8331 8558 831
E-Mail: customerservice@katek-group.com
KATEK Memmingen GmbH
Mammostraße 1
87700   Memmingen
Germany
www.steca.com
www.katek-group.com

References

• Group Publishing
• KATEK GROUP - LEAD THE CATEGORY
• Homepage

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