SHARP SMD2489ES Microwave Drawer TM User Guide

June 13, 2024
Sharp

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SHARP SMD2489ES Microwave Drawer TM

SHARP-SMD2489ES-Microwave-Drawer-TM-PRODUCT

Product Information

The Microwave DrawerTM models SMD2489ES and SMD2479JS by Sharp Electronics Corporation offer convenient and advanced features for easy cooking and access to your favorite menu items. With the ability to control your microwave drawer from your mobile device, you can send cooking instructions, eliminate guesswork with Sensor/Non-Sensor Cook and Defrost options, and access up to 18 of your frequently used menu items. The Sharp Spotlight feature provides access to fun recipes, ideas, and tips through the Simply Better Living Community.

Product Usage Instructions

Activating Easy Wave Open Function

  1. By default, Easy Wave Open is OFF when the microwave drawer is plugged in.
  2. To activate Easy Wave Open, press and hold the EASY WAVE OPEN button on the control panel for 3 seconds.
  3. Once enabled, the white light on the center of the panel will illuminate, and the display will show “EASY WAVE OPEN ON”.

Connecting and Pairing Your Appliance to the Sharp Kitchen App

  1. Scan the provided QR code or visit http://www.sharpusa.com/Support.aspx. and search for SMD2489ES or SMD2479JS to learn how to connect and pair your appliance to the Sharp Kitchen App.
  2. If you don’t have a Sharp account, select “CREATE ACCOUNT” and follow the on-screen instructions. Verify your email within 24 hours to complete the account registration process.

Pairing Your Appliance in the App
Before pairing your oven, make sure to turn on Remote Start. Press the [TIMER/SETTINGS] button 3 times, then press the [START/+30 SEC] key.

  1. For AndroidTM devices:
  2. Open the Sharp Kitchen App and enter your credentials.
  3. Follow the on-screen instructions to pair your appliance.
  4. On your oven:
  5. Press the [ING WIFI] button.
  6. The display will show “WIFI ON” and “NOW IN AP MODE”.
  7. In the app:
  8. Wait until the Wi-Fi symbol displays on your mobile device’s status bar before returning to the app.
  9. Wait until you see “CONNECT- TION SUCCESS -FULL” on the oven display. The solid blue Wi-Fi light will turn on.

PRODUCT Troubleshooting

If you encounter any issues, refer to the following troubleshooting steps:

  1. If your app is not compatible with your device, ensure that your mobile device is updated to the latest software available.
  2. If you cannot connect your device to the oven, go back to the initial pairing screen and select “Pair a New Oven” instead of “Add an Additional Device”.
  3. If your app displays a “Network Error!” message, make sure your oven’s Wi-Fi network is found by your device.
  4. If you have entered the OTP (One-Time-Password) incorrectly, touch “CLEAR” and try again.
  5. If the oven display panel shows “Connection Failed” even after successful pairing, make sure you can open your microwave drawer properly.

Now, You Can Control Your Microwave Drawer™ From Your Mobile Device!

FEATURES

  • Manual Cook
    Send cooking instructions to your microwave oven from your mobile device .SHARP-SMD2489ES-Microwave-Drawer-TM-FIG-1 \(1\)

  • Smart Cook
    Eliminate the guesswork with easier access to Sensor/Non-Sensor Cook and Defrost menu items.SHARP-SMD2489ES-Microwave-Drawer-TM-FIG-1
\(2\)

  • Save Your Favorites
    Easy access to up to 18 of your go-to menu items.Save Your Favorites Easy
access to up to 18 of your go-to menu items.

  • Sharp Spotlight
    Keep up-to-date for fun recipes, ideas and tips with live access to Sharp’s Simply Better Living Community.SHARP-SMD2489ES-Microwave-Drawer-TM-FIG-1
\(4\)

FUNCTIONS

HOW TO ACTIVATE EASY WAVE OPEN FUNCTION

Note: Easy Wave Open is OFF by default when plugged in.

EASY WAVE OPEN ON

  • Hold on the control panel for 3 seconds. Once enabled, the white light on the center of the panel will illuminate and the display will show .
  • To use the Easy Wave Open function, simply wave your hand  twice in front of the sensor in consecutive motions. This can beup and down or side to side motions.

EASY WAVE OPEN OFF

  • Hold on the control panel for 3 seconds. Once disabled, the white light on the center of the panel will turn off and the display will show .
  • When Control Lock is activated, the Easy Wave Open Function is off.

HOW TO CONNECT AND PAIR YOUR APPLIANCE TO THE SHARP KITCHEN APP
Scan this QR code or visit http://www.sharpusa.com/Support.aspx. and search for SMD2489ES or SMD2479JS on how to connect and pair your appliance to the Sharp Kitchen App.

GETTING STARTED

  • Download the Sharp Kitchen App on the App Store® or Google Play.SHARP-SMD2489ES-Microwave-Drawer-TM-FIG-1 \(9\)
  • Launch the Sharp Kitchen App and sign in or create a Sharp account. If you already have a Sharp account, enter credentials and select [SIGN IN].
  • If you do not have a Sharp account, select [CREATE ACCOUNT] and follow the on-screen instructions. A verification email will be sent. Please verify email within 24 hours, otherwise account registration will need to be restarted.

BEFORE YOU BEGIN

  • Plug in and power on Microwave Drawer™
  • Ensure your mobile device is connected to a 2.4 GHz Wi-Fi network and disable Auto-Reconnect / Auto-Join for any other home networks previously setup on your device.
  • Ensure that your chosen Wi-Fi network has a good signal strength in the area where you install your Microwave Drawer™.
  • Please have your home network Wi-Fi name (SSID) and password readily available.

PAIRING YOUR APPLIANCE

  • Launch the Sharp Kitchen app and sign in. Follow instructions below to connect your
  • Microwave Drawer™ to the Internet, then pair your app to your appliance.

IN THE APP

  • If you are pairing your Microwave Drawer™ for the first time select [Pair a New Oven] on your mobile device.
    • Note: Please turn on Remote Start before pairing your oven. Press [TIMER/SETTINGS] 3 times and then press [START/+30 SEC] key.
  • After completing the following tasks select [GET STARTED] on your mobile device.SHARP-SMD2489ES-Microwave-Drawer-TM-FIG-1 \(10\)

Android™

  • Press [ALLOW] to continue pairing.

ON YOUR OVEN

  • Press and hold the “0” (zero) pad for 3 seconds until you hear a beep. The oven will display SHARP-SMD2489ES-Microwave-Drawer-TM-FIG-1 \(14\)

IN THE APP

  • Then press [NEXT].

Please enter your:

  • Home Network Name (SSID)
  • Home Network Password (SSID Password)
  • Then press [NEXT].
  • Go to the Wi-Fi Settings on your mobile device.
  • Click AP-SHARP-XX on your mobile device’s Wi-Fi Setting. Please wait until the Wi-Fi symbol displays on the mobile device’s status bar before returning to the app.
  • Then press [NEXT].
  • Wait until you see on the oven display. The solid blue Wi-Fi light will turn on. CONNECT- TION SUCCESS -FULL
  • Then press [NEXT].
  • After your oven is successfully paired press [START] button to display a One-Time-Password (OTP).
  • Enter the One-Time- Password displayed on the oven and press [NEXT].
  • On the oven press [STOP/CLEAR] button to clear the One-Time-Password.
  • Then press [DONE] to complete pairing.

TROUBLESHOOTING

  • My app is not compatible with my device.
    • Please make sure your mobile device is updated to the latest software available.
  • I tried pairing my oven and it displayed “WI-FI OFF. TOUCH CLEAR.”
    • Go back to initial pairing screen and select “Pair a
  • New Oven” not “Add an Additional Device.”
    • I cannot connect my device to the oven.
  • Double check that you entered your home network’s SSID and password correctly.
    • Remember both are case sensitive.
  • Ensure your mobile device is connected to the same 2.4 GHz Wi-Fi network as the oven when pairing.
    • My app is displaying a “Network Error!” Message Please make sure your wireless network is working and your Internet connection is active.
  • My oven’s Wi-Fi Network is not found by my device.
    • Make sure your oven is in AP Mode. Press and hold ‘0’ (zero) for three seconds until you hear a beep.
  • Incorrect entry of OTP (One-Time-Password)
    • Please check that the OTP (One-Time-Password) displayed on the oven matches the OTP entered in the app.
  • Connection Failed displayed on oven display panel.
    • Ensure Wi-Fi signal strength is strong and router is located near the oven.
  • I have successfully paired but cannot open my microwave drawer.
    • Enable Remote Start by pressing [TIMER/SETTINGS] button 3 times and then press [START/+30 SEC].

STILL NEED ASSISTANCE?

  • EMAIL Available 24/7 US: sharpusa.com.
  • CHAT ONLINE
    • Mon-Fri: 7am-7pm CST
    • Sat-Sun: 9am-7pm CST
  • CALL US
    • US 800-BE-SHARP 800-237-4277
    • Mon-Fri: 7am-7pm CST
    • Sat-Sun: 9am-7pm CST
  • See the Contact Us section on our sites U.S.
  • www.sharpusa.com/support.
  • Contact a Sharp Advisor on the phone

Simply Better Living

At Sharp Home Electronics Company of America, we are committed to Simply Better Living. Our innovative home appliances are simple to use, better than the competition and encourage a healthy lifestyle. Our Simply Better Living Blog is dedicated to simple, creative solutions for living your best life. Every day we share tips, recipes, life-hacks and articles with our readers along with a weekly newsletter of the latest stories you don’t want to miss. It’s all about the food you eat and the air you breathe. Welcome home. http://sbl.sharpusa.com. or http://simplybetterliving.sharpusa.com. Scan the QR code below to sign up to receive the weekly Simply Better Living newsletter.SHARP-SMD2489ES-
Microwave-Drawer-TM-FIG-1 \(19\)

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Simply Better Living

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References

Read User Manual Online (PDF format)

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