BOSCH SHE53CE5SS 300 Series 24 Inch Recessed Handle Dishwasher User Manual
- June 13, 2024
- Bosch
Table of Contents
Statement of limited product warranty
User Manual
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STATEMENT OF LIMITED PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
1.1 What this warranty covers & Who it applies to
The limited warranty provided by BSH Home Appliances (“Bosch“) in this
Statement of Limited Product Warranty applies only to the Bosch appliance sold
to you (“Product“), provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail from a BSH authorized dealer or directly from BSH (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product
warranted herein and to each succeeding owner of the product purchased for
ordinary home use during the term of the warranty.
Please make sure to register your Product; while not necessary to effectuate
warranty coverage, it is the best way for Bosch to notify you in the unlikely
event of a safety notice or product recall.
1.2 How long the warranty lasts
Bosch warrants that the Product is free from defects in materials and
workmanship for a period of three hundred and sixty-five (365) days from the
date of the original delivery. The foregoing timeline begins to run upon the
date of the original delivery, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in material
and workmanship (such as scratches of stainless steel, paint/porcelain
blemishes, chips, dents, or other damage to the finish) of the Product, for a
period of thirty (30) days from the date of delivery or closing date for new
construction. This cosmetic warranty excludes slight color variations due to
inherent differences in painted and porcelain parts, as well as differences
caused by kitchen lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor, “As Is”, or “B”
stock appliances.
1.3 Extended Warranty
BSH also provides these additional limited warranties:
- 5 year limited warranty on electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges).
- 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges).
- Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
- BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).
1.4 Repair/replace as your exclusive remedy
During this warranty period, Bosch or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations
stated herein) if your Product proves to have been manufactured with a defect
in materials or orkmanship. If reasonable attempts to repair the Product have
been made without success, then Bosch will replace your Product (upgraded
models may be available to you, in Bosch’s sole discretion, for an additional
charge). Nothing in this warranty requires damaged or defective parts to be
replaced with parts of a different type or design than the original part. All
removed parts and components shall become the property of Bosch at its sole
option. All replaced and/or repaired parts shall assume the identity of the
original part or purposes of this warranty and this warranty shall not be
extended with respect to such parts. Bosch’s sole liability and responsibility
hereunder is to repair manufacturer-defective Product only, using a Bosch
authorized service provider during normal business ours. For safety and
property damage concerns, Bosch highly recommends that you do not attempt to
repair the Product yourself, or use a non-authorized service provider; Bosch
will have no responsibility or liability for damage resulting from repairs or
work performed by a non-authorized service provider. Authorized service
providers are those persons or companies that have been specially trained on
Bosch products, and who possess, in Bosch’s opinion, a superior reputation for
customer service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or representatives of
Bosch). Nevertheless, taking your product to be serviced by a repair shop that
is not affiliated with or an authorized dealer of Bosch will not void his
warranty.
Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Bosch will not incur any liability, or have
responsibility, for the Product if it is located in a remote area (more than
100 miles from an authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale, surroundings, or environment;
in any such event, if you request, Bosch would still pay for labor and parts
and ship the parts to the nearest authorized service provider, but you would
still be fully liable and responsible for any travel time or other special
charges by the service company, assuming they agree to make the service call.
Further, to the extent you have installed the Product in a difficult-to-access
location or have otherwise installed temporary or permanent fixtures that
create barriers to accessing or removing the Product, Bosch will not incur any
liability for, or have responsibility, for work or costs associated with
moving the Product or otherwise creating access to the Product in order to
repair or replace it. All such costs shall be your sole responsibility.
1.5 Out of warranty product
Bosch is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, prorates, or Product replacement, once this
warranty has expired.
1.6 Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Bosch, including without limitation, one or more of
the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
- Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including selfperformed “fixing” or exploration of the appliance’s internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
- Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
- Removal and replacement of trim or decorative panels that interfere with servicing the Product.
- Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Bosch before service is performed.
In no event shall Bosch have any liability or responsibility whatsoever for
damage to surrounding property, including cabinetry, floors, ceilings, and
other structures or objects around the Product. Also excluded from this
warranty are Products, on which the serial numbers have been altered, defaced,
or removed; service visits to teach you how to use the Product, or visits
where there is nothing wrong with the Product; correction of installation
problems (you are solely responsible for any structure and setting for the
Product, including all electrical, plumbing or other connecting facilities,
for proper foundation/flooring, and for any alterations including without
limitation cabinetry, walls, floors, shelving, etc.); and resetting of
breakers or fuses TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN
CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT
THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”,
AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION
TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN
EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH,
OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless
authorized in writing by an officer of BSH.
1.7 Obtaining warranty service
To obtain warranty service for your product, you should contact Bosch Customer
Support at 1-800-944-2904 to schedule a
repair.
1.8 Product information
For handy reference, copy the information below from the rating plate. Keep
your invoice and/or delivery documents for warranty validation.
Model number (E-Nr.)
Production number (FD)
Date of delivery
Thank you for buying a
Bosch Home Appliance!
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Thank you for being a Bosch customer!
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You’ll find a variety of customized information in MyBosch such as:
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- Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)
Register here:
www.bosch-home.com/us/owner-support/mybosch
Looking for help?
You’ll find it here.
No matter what, no matter when: Bosch is here to support you.
We’re here to assist with usage instructions, cleaning tips, accessories &
parts, troubleshooting, and repairs.
Find online resources such as FAQs, how-to-videos, manuals, warranties and
authorized Bosch servicers at: www.bosch-home.com/us/owner-support/get-
support
Contact us:
Please have your Model Number (E-Nr) ready when contacting us.
1-800-944-2904
www.bosch-home.com/us/owner-support/contact-us
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2022 BSH Home Appliances Corporation