Jackery JE-300B Explorer 300 Plus Portable Power Solar Generator User Manual
- June 13, 2024
- Jackery
Table of Contents
- TECHNICAL SPECIFICATIONS
- PACKAGE LIST
- GET TO KNOW YOUR GEAR
- LCD DISPLAY
- BASIC OPERATIONS
- APP CONNECTION
- CHARGING YOUR JACKERY EXPLORER 300 PLUS
- SAFETY PRECAUTIONS WHEN USING
- IMPORTANT SAFETY INSTRUCTIONS
- MOVING AND STORAGE INSTRUCTIONS
- USER MAINTENANCE INSTRUCTIONS
- WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Model: JE-300BUSER MANUAL
Jackery Explorer 300 Plus
Contact us:
hello@jackery.com
1-888-502-2236(US)
Version: JAK-UM-V1.0
Congratulations on your new Jackery Explorer 300 Plus. Please read this manual
carefully before using the product, particularly the relevant precautions to
ensure proper use. Keep this manual in an accessible place for frequent
reference.
In compliance with laws and regulations, the right of final interpretation of
this document and all related documents of this product resides with the
Company.
Please kindly notice that no further notifications will be given in case of
any update, revision or termination.
TECHNICAL SPECIFICATIONS
Product Name | Jackery Explorer 300 Plus |
---|---|
Model No. | JE-300B |
Capacity | Lithium-ion 22.5Ah / 12.8V DC(288Wh) |
Weight | Around 8.27 Ibs / 3.75 kg |
Dimensions | 9.1 x 6.1 x 6.6 in / 23 x 15.5 x 16.7 cm |
Cycle Life | 3000 cycles to 80%+ capacity |
Total Output | 300W |
AC Output | 120V~60Hz, 2.5A, 300W Rated, 600W Surge peak |
USB-A Output | 15W Max 5V⎓3A |
USB-C (OUT) | 15W Max 5V⎓3A |
USB-C (IN/OUT) | 100W Max 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A |
USB Total Output | USB-C(IN/OUT) : 100W Max, USB-C(OUT)+USB-A : 24W Max |
Car Port | 12V⎓10A |
Charge mode AC Input | 100V-120V~60Hz, 10A Max |
Bypass mode AC Input/Output | 100V-120V~60Hz, 300W Max |
DC Input(USB-C) | 12-27V⎓5A Max, 100W Max |
Charge Temperature | 0~45°C (32~113℉) |
Discharge Temperature | -10~45°C (14~113℉) |
CERTIFICATIONS ※ USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
PACKAGE LIST
GET TO KNOW YOUR GEAR
Product Appearance
LCD DISPLAY
- Input Power
- Remaining Charge Time
- AC Wall Charging Indicator
- Car Charging Indicator
- Solar Charging Indicator
- Low Battery Indicator
- Remaining Battery Percentage
- Error Code
- High Temperature Warning
- Low Temperature Warning
- Remaining Discharge Time
- Output Power
- Energy Saving Mode
- AC Power Indicator
- Battery Power Indicator
- WIFI
- Bluetooth
- EPS
EPS: Emergency Power System.
Once you have connected the mains and the AC input port of the EPS via the AC
charger cable, you can use the AC output port of the EPS to power your unit
(at this point the AC power comes from the mains, not the EPS battery). In the
event of a sudden loss of mains power, the EPS can automatically switch to
battery mode within 20ms. Since this is a non-professional UPS function, it
does not support 0ms switching. Do not connect to equipment with high
uninterruptible power requirements such as data servers and workstations.
Please test several times to confirm compatibility before use and it is
recommended to connect to only one device. Do not use more than one unit at a
time to avoid triggering the overload protection. Failure to follow these
instructions may result in equipment failure or loss of data for which we
cannot be held responsible.
Battery Power Indicator
When the product is being charged, the orange circle around the battery
percentage will light up in sequence. When charging other devices, the orange
circle will stay on.
Low Battery Indicator
When the battery is less than 20%, the Low Battery Indicator will stay on.
When less than 5%, the Low Battery Indicator will flash. When it is being
charged, the Indicator will be off.
Energy Saving Mode
To avoid forgetting to turn off the output which results in battery
consumption, the product turns the Energy Saving Mode on by default. This
occurs when no device is connected or the connected device is less than or
equal to a certain value. (Refer to the table below for more details), the
device will automatically turn off all outputs after 12 hours.
Output | Output Power | Defaults |
---|---|---|
AC Output | ≤25W | All outputs turned off automatically after 12 hours |
USB Output | ≤2W | |
Car Output | ≤2W |
To turn off the Energy Saving Mode
Long press the AC Button and Main Power Button until the Energy Saving Mode
icon disappears. In Non-Energy Saving Mode, please remember to turn off the
products to avoid battery consumption.
To turn on the Energy Saving Mode
Long press the AC Button and Main Power Button until the Low Power Mode icon
lights up on the screen.
Fault code
In order to respond to the feedback quickly, we set up common fault codes
F0-FE in the system: If the F8 code appears, please remove the load or unplug
the charging plug, the product can restore by itself, if not, please contact
after-sales service; If the F9 code appears, please remove the load and the
product can recover by itself, if not, please contact after-sales service. In
case of any other code appears, please contact our after-sales service.
High-temperature warning
If it appears on the screen, do not worry, the battery will restore
automatically after cooling.
Low-temperature Warning
If it is displayed on the screen, do not worry. It will automatically restore
after the ambient temperature is restored.
BASIC OPERATIONS
Output On/Off
Main power on/off : Press the “Main Power Button” and the working
indicator lights up and the LCD display is illuminated. When this product
does not have any operation for 2 minutes, the product will enter the
hibernation state and the display will turn off automatically. If you need to
turn off the main power, please press and hold the “Main Power Button” until
the working indicator turns off. The default standby time of this product is 2
hours. If the other power output switch is not turned on, or the product does
not have any charging input, the product will automatically shut down after 2
hours. The automatic shutdown time can be set on the Jackery App.
AC Output On/Off: Ensure that the main power supply is turned on. Press
the AC Button, the AC Output operation indicator lights up. Then you can
connect the equipment that needs AC charging. Press the AC Button again to
turn off the AC Output. USB/Car Port Output On/Off: Ensure that the main power
supply is turned on. Press the DC Button, the DC Output operation indicator
lights up. Then USB/Car Port Output Ports can be connected to external load
devices. Press the DC Button again to turn off the USB/ Car Port Output.
LCD Screen On/Off
To turn on, press the Main Power Button or when there’s a charging input, the
screen display will light up automatically. To turn off, press the Main Power
Button again and the screen display will turn off. Or, if there is no
operation in 2 minutes, the product will enter a sleep state and the screen
display will automatically turn off.
To get the screen always-on (under charging or discharging state), follow
these steps: After the display screen lights up, double-click the Main Power
Button and the mode of Always-On Display will be on.
To turn off Always-On Display, follow these steps: Press the Main Power
Button and the screen will be turned off in 2 minutes.
Tip: During Always-On mode, the screen automatically turns off after 2
hours without charging or discharging.
AC Input Reset Button: When the Reset Button pops up, you need to remove
AC charge cable and press the Reset Button to reset.
LED Light On/Off
There are three modes of LED Light: Light mode, and SOS mode.
The operations are as follows: Press the LED Light Button, the LED will
be turned on. The light will always turn on in Low Light mode and the output
power on the screen is 1W. Press again to enter the SOS mode and the output
power on the screen is 1W. Then, press again to turn off the LED Light. In any
of these modes, the light can be turned off by a long press.
APP CONNECTION
This product supports the connection of Jackery App for intelligent control and operation. Users can download the Jackery App through App Store or Google Play. Please refer to the User Manual for Jackery App for detailed connection instructions.
CHARGING YOUR JACKERY EXPLORER 300 PLUS
Green energy first: We advocate to use the green energy first. This product
supports two modes of charging at the same time: solar charging and AC wall
charging.
When AC wall charging and solar charging are turned on at the same time, the
product will give priority to solar charging and both methods will be used to
charge the battery at the maximum permissible power.
Charging from the wall
Please use the AC cable included in the package. Solar energy charging
Jackery SolarSaga 100 or 60 Solar Panel Connection Guide
The Solar Generator 300 Plus is different from other Jackery Solar Genrator.
For the first time, it adopts USB-C input as the solar charging input. You can
refer to the following connection scheme to charge your Explorer 300
Plus. Jackery New SolarSaga 40 Mini or 80 Solar Panel
Connection Guide
The new SolarSaga 40 Mini is compatible with different models of portable
power stations and contains two ports:
-
DC8020 port is suitable for Jackery Pro series and Plus series (excluding Explorer 300 Plus ).
DC8020-DC7909 port applies to Jackery Explorer 160/240/300/500/1000.
Users who have already purchased the 80W solar panel, the following scheme shows how to connect it to the Explorer 300 Plus.
* For the 40W solar panel included in the package, please also refer to the following connection method to charge the Explorer 300 Plus
Charging in the Car
This product can be charged with a 12V car charger. Please start the vehicle before charging to prevent draining the car battery and prevent your vehicle from being unable to start.
Meanwhile, please ensure that the car charger and the car cigarette lighter provide a good connection, and ensure that the car charger is fully inserted. In addition, if the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it burns due to a poor connection. The Company will not be responsible for any loss caused by non-standard operation.Safety Precautions When Charging
- Vehicle charging is only applicable in 12V vehicles, not in 24V ones. Please do not charge this product in 24V vehicle to avoid personal injury and property loss.
- It is recommended to use Jackery accessories – solar panels for solar charging. We will not be responsible for the losses caused by using other brands’ solar panels.
SAFETY PRECAUTIONS WHEN USING
The basic safety precautions should be followed when using this product,
including:
a. Please read all instructions before using this product.
b. Close supervision is required when using this product near children to
reduce the risk.
c. Risk of electric shock may occur if using accessories recommended or sold
by non-professional product manufacturers.
d. When the product is not in use, please unplug the power plug from the
product’s socket.
e. Do not dismantle the product, which may lead to unpredictable risks such as
fire, explosion or electric shock.
f. Do not use the product through damaged cords or plugs, or damaged output
cables, which may cause electric shock.
g. Charge the product in a well ventilated area and do not restrict
ventilation in any way.
h. Please put the product in a ventilated and dry place to avoid rain and
water to cause electric shock.
i. Do not expose the product to fire or high temperature (under direct sunlight
or in vehicle under high heat), which may cause accidents such as fire and
explosion.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.
INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO
PERSONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING–When using this product, basic precautions should always be
followed, including the following:
a) Read all the instructions before using the product.
b) To reduce the risk of injury, close supervision is necessary when the
product is used near children.
c) Do not put fingers or hands into the product.
d) Use of an attachment not recommended or sold by power pack manufacturer may
result in a risk of fire, electric shock, or injury to persons.
e) To reduce risk of damage to the electric plug and cord, pull the plug
rather than the cord when disconnecting the power pack.
f) Do not use a battery pack or appliance that is damaged or modified. Damaged
or modified batteries may exhibit unpredictable behavior resulting in fire,
explosion or risk of injury.
g) Do not operate the power pack with a damaged cord or plug, or a damaged
output cable.
h) Do not disassemble the power pack, take it to a qualified service person
when service or repair is required. Incorrect reassembly may result in a risk
of fire or electric shock.
i) To reduce the risk of electric shock, unplug the power pack form the outlet
before attempting any instructed servicing.
j) PERSONAL PRECAUTIONS
1)Have plenty of fresh water and soap nearby in case battery acid contacts
skin,clothing, or eyes.
2)Wear complete eye protection and clothing protection. Avoid touching eyes
while working near battery.
3)If battery acid contacts skin or clothing, wash immediately with soap and
water. If acid enters eye, immediately flood eye with running cold water for
at least 10 minutes and get medical attention immediately.
4)NEVER smoke or allow a spark or flame in vicinity of battery or engine.
5)Be extra cautious to reduce risk of dropping a metal tool onto battery. It
might spark or short-circuit battery or other electrical part that may cause
explosion.
k) When charging the internal battery, work in a well ventilated area and do
not restrict ventilation in any way.
l) Under abusive conditions, liquid may be ejected from the battery; avoid
contact. If contact accidentally occurs, flush with water. If liquid contacts
eyes, additionally seek medical help. Liquid ejected from the battery may
cause irritation or burns.
m) Do not expose a power pack to fire or excessive temperature. Exposure to
fire or temperature above 130°C may cause explosion. The temperature of 130°C
can be replaced by the temperature of 265°F.
n) Have servicing performed by a qualified repair person using only identical
replacement parts. This will ensure that the safety of the product is
maintained.
SAVE THESE INSTRUCTIONS OPERATING INSTRUCTIONS
- Use and store the unit only in a clean and dry environment. DO NOT use and store in dusty and wet environment.
- Check the unit prior to every use. DO NOT use the unit if it is damaged, broken.
- If rust, peculiar odors, overheating or other abnormal circumstances are observed, stop using the unit immediately and contact the dealer or our customer service center.
- Make sure that the unit is properly secured when transporting it in a motor vehicle.
- Only charge the Explorer 300 Plus within a ambient temperature 0-45°C (32-113°F),discharge temperature is -10-45°C (14~113°F) and Storage temperature is 6 months: -10~25°C (14~77°F).
- Switch the unit off immediately if it has accidentally fallen, was dropped or was exposed to vibrations.
- DO NOT use the unit if the power cord is damaged or broken.
- Keep the unit away from children. DO NOT let children use the power supply unit. Keep this product away from pets.
- DO NOT use the unit in an area or environment with high temperature.
- Should fluid from inside of the unit come in contact with your skin or clothing, wash the affected areas with tap water.
- In a storm, unplug the power cord from the socket.
- DO NOT place the unit on its side or upside down while in use or storage.
- DO NOT use accessories for other usage.
- Make sure that the device you are connecting is switched off before you connect it.
- DO NOT expose a power pack to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion.
- Solar charge times depend on weather conditions, place your solar panel where it will get as much direct sunlight as possible.
- DO NOT place the power pack on the floor, or at a height less than 457 mm (18 inches) above the floor, during use in a repair facility.
Warning :Do not remove the battery pack without permission,If you need to
repair the battery pack, contact your local manufacturer as soon as possible
DANGER: This device is for indoor use only (e.g. RV/tent/o-grid cabin,
etc.). Do not use outdoors under any circumstances (e.g. where exposed to rain
or snow or use it in wet environments by the sea or waterways).
MOVING AND STORAGE INSTRUCTIONS
- DO NOT move the unit if it is recharging or in use.
- DO NOT dispose the unit together with household waste.
- DO NOT place the unit close to or in a fire or expose it to heat. Keep out of direct sunlight.
- DO NOT store the unit in a bathroom or in an area exposed to rain or moisture.
- DO NOT disassemble the power pack, take it to a qualified service person when service or repair is required. Incorrect reassembly may result in a risk of fire or electric shock.
- DO NOT store the unit in an area or environment with high temperature.
USER MAINTENANCE INSTRUCTIONS
When using it for the first time, please fully charge the device before use. If this product is stored for a long period of time (3 months – 6 months) with the power depleted, its performance will deteriorate and may even become unchargeable. If this device is stored for a long time, please check the power regularly and charge it to about 60% to 80%.
WARRANTY
Note: We only provide our warranty for the buyer who purchased on Amazon
(Jackery Inc.), Jackery website or local authorized dealers.
Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery
product will be free from defects in workmanship and material under normal
consumer use during the applicable warranty period identified in the ‘Warranty
Period’ section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery’s total and exclusive warranty
obligation. We will not assume, nor authorize any person to assume for us, any
other liability in connection with the sale of our products.
Warranty Period
3 Years Standard Warranty: The standard warranty period for Jackery Explorer
300 Plus is 36 months. In each case, the warranty period is measured starting
on the date of purchase by the original consumer purchaser. The sales receipt
from the first consumer urchase, or other reasonable documentary proof, is
required in order to establish the start date of the warranty period. 2 Years
Extended Warranty: To activate the Warranty Extension, you must register your
product online or contact our customer service team at hello@jackery.com to
extend the standard warranty runtime.
Exchange
Jackery will replace (at Jackery’s expense) any Jackery product that fails to
operate during the applicable warranty period due to defect in workmanship or
material. A replacement product assumes the remaining warranty of the original
product.
Limited to Original Consumer Buyer
The warranty on Jackery’s product is limited to the original consumer
purchaser and is not transferable to any subsequent owner.
Exclusions
Jackery’s warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than
normal consumer use as authorized in Jackery’s current product literature.
Attempted repair by anyone other than an authorized facility.
Any product purchased through an online auction house.
Jackery’s warranty does not apply to the battery cell unless the battery cell
is fully charged by you within seven days after you purchase the product and
at least once every 6 months thereafter.
Download the Jackery Mobile App
JACKERY INC.
5310 Bunche Dr, Fremont, CA 94538
Tel:1-888-502-2236(US)
E-mail:hello@jackery.com
Website:www.jackery.com 380001000254