Jackery JE-300B Explorer 300 Plus Portable Power Solar Generator User Manual

Model: JE-300BUSER MANUAL
Jackery Explorer 300 Plus
Contact us:
hello@jackery.com
1-888-502-2236(US)
Version: JAK-UM-V1.0

Congratulations on your new Jackery Explorer 300 Plus. Please read this manual carefully before using the product, particularly the relevant precautions to ensure proper use. Keep this manual in an accessible place for frequent reference.
In compliance with laws and regulations, the right of final interpretation of this document and all related documents of this product resides with the Company.
Please kindly notice that no further notifications will be given in case of any update, revision or termination.

TECHNICAL SPECIFICATIONS

CERTIFICATIONS ※ USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

PACKAGE LIST

GET TO KNOW YOUR GEAR

Product Appearance

LCD DISPLAY

1. Input Power
2. Remaining Charge Time
3. AC Wall Charging Indicator
4. Car Charging Indicator
5. Solar Charging Indicator
6. Low Battery Indicator
7. Remaining Battery Percentage
8. Error Code
9. High Temperature Warning
10. Low Temperature Warning
11. Remaining Discharge Time
12. Output Power
13. Energy Saving Mode
14. AC Power Indicator
15. Battery Power Indicator
16. WIFI
17. Bluetooth
18. EPS

EPS: Emergency Power System.
Once you have connected the mains and the AC input port of the EPS via the AC charger cable, you can use the AC output port of the EPS to power your unit (at this point the AC power comes from the mains, not the EPS battery). In the event of a sudden loss of mains power, the EPS can automatically switch to battery mode within 20ms. Since this is a non-professional UPS function, it does not support 0ms switching. Do not connect to equipment with high uninterruptible power requirements such as data servers and workstations. Please test several times to confirm compatibility before use and it is recommended to connect to only one device. Do not use more than one unit at a time to avoid triggering the overload protection. Failure to follow these instructions may result in equipment failure or loss of data for which we cannot be held responsible.

Battery Power Indicator
When the product is being charged, the orange circle around the battery percentage will light up in sequence. When charging other devices, the orange circle will stay on.
Low Battery Indicator
When the battery is less than 20%, the Low Battery Indicator will stay on. When less than 5%, the Low Battery Indicator will flash. When it is being charged, the Indicator will be off.
Energy Saving Mode
To avoid forgetting to turn off the output which results in battery consumption, the product turns the Energy Saving Mode on by default. This occurs when no device is connected or the connected device is less than or equal to a certain value. (Refer to the table below for more details), the device will automatically turn off all outputs after 12 hours.

To turn off the Energy Saving Mode
Long press the AC Button and Main Power Button until the Energy Saving Mode icon disappears. In Non-Energy Saving Mode, please remember to turn off the products to avoid battery consumption.
To turn on the Energy Saving Mode
Long press the AC Button and Main Power Button until the Low Power Mode icon lights up on the screen.
Fault code
In order to respond to the feedback quickly, we set up common fault codes F0-FE in the system: If the F8 code appears, please remove the load or unplug the charging plug, the product can restore by itself, if not, please contact after-sales service; If the F9 code appears, please remove the load and the product can recover by itself, if not, please contact after-sales service. In case of any other code appears, please contact our after-sales service.
High-temperature warning
If it appears on the screen, do not worry, the battery will restore automatically after cooling.
Low-temperature Warning
If it is displayed on the screen, do not worry. It will automatically restore after the ambient temperature is restored.

BASIC OPERATIONS

Output On/Off
Main power on/off : Press the “Main Power Button” and the working indicator lights up and the LCD  display is illuminated. When this product does not have any operation for 2 minutes, the product will enter the hibernation state and the display will turn off automatically. If you need to turn off the main power, please press and hold the “Main Power Button” until the working indicator turns off. The default standby time of this product is 2 hours. If the other power output switch is not turned on, or the product does not have any charging input, the product will automatically shut down after 2 hours. The automatic shutdown time can be set on the Jackery App.
AC Output On/Off: Ensure that the main power supply is turned on. Press the AC Button, the AC Output operation indicator lights up. Then you can connect the equipment that needs AC charging. Press the AC Button again to turn off the AC Output. USB/Car Port Output On/Off: Ensure that the main power supply is turned on. Press the DC Button, the DC Output operation indicator lights up. Then USB/Car Port Output Ports can be connected to external load devices. Press the DC Button again to turn off the USB/ Car Port Output.
LCD Screen On/Off
To turn on, press the Main Power Button or when there’s a charging input, the screen display will light up automatically. To turn off, press the Main Power Button again and the screen display will turn off. Or, if there is no operation in 2 minutes, the product will enter a sleep state and the screen display will automatically turn off.
To get the screen always-on (under charging or discharging state), follow these steps: After the display screen lights up, double-click the Main Power Button and the mode of Always-On Display will be on.
To turn off Always-On Display, follow these steps: Press the Main Power Button and the screen will be turned off in 2 minutes.
Tip: During Always-On mode, the screen automatically turns off after 2 hours without charging or discharging.
AC Input Reset Button: When the Reset Button pops up, you need to remove AC charge cable and press the Reset Button to reset.
LED Light On/Off
There are three modes of LED Light: Light mode, and SOS mode.
The operations are as follows: Press the LED Light Button, the LED will be turned on. The light will always turn on in Low Light mode and the output power on the screen is 1W. Press again to enter the SOS mode and the output power on the screen is 1W. Then, press again to turn off the LED Light. In any of these modes, the light can be turned off by a long press.

APP CONNECTION

This product supports the connection of Jackery App for intelligent control and operation. Users can download the Jackery App through App Store or Google Play. Please refer to the User Manual for Jackery App for detailed connection instructions.

CHARGING YOUR JACKERY EXPLORER 300 PLUS

Green energy first: We advocate to use the green energy first. This product supports two modes of charging at the same time: solar charging and AC wall charging.
When AC wall charging and solar charging are turned on at the same time, the product will give priority to solar charging and both methods will be used to charge the battery at the maximum permissible power.
Charging from the wall
Please use the AC cable included in the package. Solar energy charging
Jackery SolarSaga 100 or 60 Solar Panel Connection Guide
The Solar Generator 300 Plus is different from other Jackery Solar Genrator. For the first time, it adopts USB-C input as the solar charging input. You can refer to the following connection scheme to charge your Explorer 300 Plus. Jackery New SolarSaga 40 Mini or 80 Solar Panel Connection Guide
The new SolarSaga 40 Mini is compatible with different models of portable power stations and contains two ports:

• DC8020 port is suitable for Jackery Pro series and Plus series (excluding Explorer 300 Plus ).DC8020-DC7909 port applies to Jackery Explorer 160/240/300/500/1000. Users who have already purchased the 80W solar panel, the following scheme shows how to connect it to the Explorer 300 Plus.* For the 40W solar panel included in the package, please also refer to the following connection method to charge the Explorer 300 Plus Charging in the Car
  This product can be charged with a 12V car charger. Please start the vehicle before charging to prevent draining the car battery and prevent your vehicle from being unable to start.
  Meanwhile, please ensure that the car charger and the car cigarette lighter provide a good connection, and ensure that the car charger is fully inserted. In addition, if the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it burns due to a poor connection. The Company will not be responsible for any loss caused by non-standard operation. Safety Precautions When Charging

  1. Vehicle charging is only applicable in 12V vehicles, not in 24V ones. Please do not charge this product in 24V vehicle to avoid personal injury and property loss.
  2. It is recommended to use Jackery accessories – solar panels for solar charging. We will not be responsible for the losses caused by using other brands’ solar panels.

SAFETY PRECAUTIONS WHEN USING

The basic safety precautions should be followed when using this product, including:
a. Please read all instructions before using this product.
b. Close supervision is required when using this product near children to reduce the risk.
c. Risk of electric shock may occur if using accessories recommended or sold by non-professional product manufacturers.
d. When the product is not in use, please unplug the power plug from the product’s socket.
e. Do not dismantle the product, which may lead to unpredictable risks such as fire, explosion or electric shock.
f. Do not use the product through damaged cords or plugs, or damaged output cables, which may cause electric shock.
g. Charge the product in a well ventilated area and do not restrict ventilation in any way.
h. Please put the product in a ventilated and dry place to avoid rain and water to cause electric shock.
i. Do not expose the product to fire or high temperature (under direct sunlight or in vehicle under high heat), which may cause accidents such as fire and explosion.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.
INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING–When using this product, basic precautions should always be followed, including the following:
a) Read all the instructions before using the product.
b) To reduce the risk of injury, close supervision is necessary when the product is used near children.
c) Do not put fingers or hands into the product.
d) Use of an attachment not recommended or sold by power pack manufacturer may result in a risk of fire, electric shock, or injury to persons.
e) To reduce risk of damage to the electric plug and cord, pull the plug rather than the cord when disconnecting the power pack.
f) Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
g) Do not operate the power pack with a damaged cord or plug, or a damaged output cable.
h) Do not disassemble the power pack, take it to a qualified service person when service or repair is required. Incorrect reassembly may result in a risk of fire or electric shock.
i) To reduce the risk of electric shock, unplug the power pack form the outlet before attempting any instructed servicing.
j) PERSONAL PRECAUTIONS
1)Have plenty of fresh water and soap nearby in case battery acid contacts skin,clothing, or eyes.
2)Wear complete eye protection and clothing protection. Avoid touching eyes while working near battery.
3)If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters eye, immediately flood eye with running cold water for at least 10 minutes and get medical attention immediately.
4)NEVER smoke or allow a spark or flame in vicinity of battery or engine.
5)Be extra cautious to reduce risk of dropping a metal tool onto battery. It might spark or short-circuit battery or other electrical part that may cause explosion.
k) When charging the internal battery, work in a well ventilated area and do not restrict ventilation in any way.
l) Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
m) Do not expose a power pack to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion. The temperature of 130°C can be replaced by the temperature of 265°F.
n) Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

SAVE THESE INSTRUCTIONS OPERATING INSTRUCTIONS

• Use and store the unit only in a clean and dry environment. DO NOT use and store in dusty and wet environment.
• Check the unit prior to every use. DO NOT use the unit if it is damaged, broken.
• If rust, peculiar odors, overheating or other abnormal circumstances are observed, stop using the unit immediately and contact the dealer or our customer service center.
• Make sure that the unit is properly secured when transporting it in a motor vehicle.
• Only charge the Explorer 300 Plus within a ambient temperature 0-45°C (32-113°F),discharge temperature is -10-45°C (14~113°F) and Storage temperature is 6 months: -10~25°C (14~77°F).
• Switch the unit off immediately if it has accidentally fallen, was dropped or was exposed to vibrations.
• DO NOT use the unit if the power cord is damaged or broken.
• Keep the unit away from children. DO NOT let children use the power supply unit. Keep this product away from pets.
• DO NOT use the unit in an area or environment with high temperature.
• Should fluid from inside of the unit come in contact with your skin or clothing, wash the affected areas with tap water.
• In a storm, unplug the power cord from the socket.
• DO NOT place the unit on its side or upside down while in use or storage.
• DO NOT use accessories for other usage.
• Make sure that the device you are connecting is switched off before you connect it.
• DO NOT expose a power pack to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion.
• Solar charge times depend on weather conditions, place your solar panel where it will get as much direct sunlight as possible.
• DO NOT place the power pack on the floor, or at a height less than 457 mm (18 inches) above the floor, during use in a repair facility.

Warning :Do not remove the battery pack without permission,If you need to repair the battery pack, contact your local manufacturer as soon as possible
DANGER: This device is for indoor use only (e.g. RV/tent/o-grid cabin, etc.). Do not use outdoors under any circumstances (e.g. where exposed to rain or snow or use it in wet environments by the sea or waterways).

MOVING AND STORAGE INSTRUCTIONS

• DO NOT move the unit if it is recharging or in use.
• DO NOT dispose the unit together with household waste.
• DO NOT place the unit close to or in a fire or expose it to heat. Keep out of direct sunlight.
• DO NOT store the unit in a bathroom or in an area exposed to rain or moisture.
• DO NOT disassemble the power pack, take it to a qualified service person when service or repair is required. Incorrect reassembly may result in a risk of fire or electric shock.
• DO NOT store the unit in an area or environment with high temperature.

USER MAINTENANCE INSTRUCTIONS

When using it for the first time, please fully charge the device before use. If this product is stored for a long period of time (3 months – 6 months) with the power depleted, its performance will deteriorate and may even become unchargeable. If this device is stored for a long time, please check the power regularly and charge it to about 60% to 80%.

WARRANTY

Note: We only provide our warranty for the buyer who purchased on Amazon (Jackery Inc.), Jackery website or local authorized dealers.
Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the ‘Warranty Period’ section below,  subject to the exclusions set forth below.
This warranty statement sets forth Jackery’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
Warranty Period
3 Years Standard Warranty: The standard warranty period for Jackery Explorer 300 Plus is 36 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer  urchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period. 2 Years Extended Warranty: To activate the Warranty Extension, you must register your product online or contact our customer service team at hello@jackery.com to extend the standard warranty runtime.
Exchange
Jackery will replace (at Jackery’s expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.
Limited to Original Consumer Buyer
The warranty on Jackery’s product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
Exclusions
Jackery’s warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery’s current product literature.
Attempted repair by anyone other than an authorized facility.
Any product purchased through an online auction house.
Jackery’s warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.
Download the Jackery Mobile App

JACKERY INC.
5310 Bunche Dr, Fremont, CA 94538
Tel:1-888-502-2236(US)
E-mail:hello@jackery.com
Website:www.jackery.com  380001000254

References

• Jackery Best Solar Generator, Portable Power Station & Solar Panels

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