Dojo Smart internet security solution Installation Manual
- June 13, 2024
- Dojo
Table of Contents
Dojo Smart internet security solution
Introduction
In today’s interconnected world, the rise of smart devices has brought convenience and efficiency to our lives. However, it has also opened the door to new cyber threats and vulnerabilities. As we entrust more aspects of our daily routines to smart devices, ensuring the security and privacy of our digital lives becomes paramount. Enter Dojo by BullGuard, an innovative internet security solution that stands as the guardian of your connected home.
Product Specifications
- Brand: BullGuard
- Model Name: Dojo by BullGuard
- Special Feature: WPS, Internet Security
- Compatible Devices: Personal Computer
- Recommended Uses For Product: Security
- Connectivity Technology: Ethernet
- Item Weight: 1.6 Pounds
- Control Method: App
- Data Transfer Rate: 1 Gigabyte Per Second
- Product Dimensions: 8.63 x 5.5 x 3.88 inches
- Manufacturer: BullGuard
- Part Number: DOJO100USB9
- Is Discontinued By Manufacturer: No
- Item Package Quantity: 1
- Batteries Included: No
- Batteries Required: Yes
Included Components
- 1 Dojo Base Unit
- AC Power Adapter
- 1 Dojo Pebble
- Ethernet Cable
- Quick Start Guide
Product Features
Dojo by BullGuard comes equipped with a range of features designed to provide comprehensive internet security for your connected home. Here are its key features:
- Smart Cybersecurity: Dojo protects all your connected home devices from malware, viruses, and cyberattacks while preserving your privacy. It serves as a crucial layer of defense between your smart devices and potential threats.
- Simple Setup: Setting up Dojo is hassle-free. Connect it to your Wi-Fi router, download the Dojo app, and let Dojo take care of the rest. This simplicity ensures that you can quickly secure your network.
- Smart Detection and Prevention: Dojo automatically detects, blocks, and mitigates cyber threats in real-time. The Dojo app provides you with immediate notifications regarding privacy breaches and blocked attacks, giving you peace of mind.
- Intelligent Learning: Dojo is constantly learning and adapting to your home network. It remains vigilant at all times, enhancing its protective capabilities to safeguard your smart devices effectively.
- Enterprise-Grade Security: Dojo offers enterprise-grade cybersecurity services for all your smart devices, ensuring robust protection against a wide range of threats.
- Friendly Mobile App Experience: The Dojo app offers real-time visibility and control over your home Wi-Fi network. It provides instant risk notifications for privacy breach detection and attacks blocked, ensuring that you stay informed about your network’s security status.
- Smart Notifications: The Dojo Pebble, a companion to the Dojo Base Unit, provides visual indicators of your network’s health. It has three indicator levels (green, yellow, and red), and when a red indicator appears, you receive an alert via the Dojo app, allowing you to address potential issues promptly.
- Protect Your Smart Connected Home: Dojo safeguards your Wi-Fi network and all connected devices, protecting them from hacking attempts and potential compromises of your privacy.
These features collectively make Dojo by BullGuard a comprehensive and intelligent internet security solution for your smart home, providing peace of mind in an era of increasing digital threats.
Installation Instructions
- Unpack the Pebble and base unit
- Insert 4 x AA batteries into to the block Pebble by sliding bottom cover
- Connect Dojo white base unit to your eldsting WI-Fi router with provided Ethernet Cable
- (Optionot) Bridge mode option
- Connect the power supply to Dojo and wall socket
- To complete setl.lp and activation, download Dofo by BuUGuord opp. launch opp and follOW setup instructions
- Congratulations on successfully setting up your Doi<>! Dojo now’ hos your smart hOme network safe and secure
If you hove questions or need assistance. pleaSe visit dojo.bullguard.com/support
Troubleshooting
Troubleshooting the Dojo Smart Internet Security Solution by BullGuard can help you address and resolve any issues you may encounter. Here are some common troubleshooting steps for Dojo:
- Power Cycle Dojo:
- If you’re experiencing connectivity issues or Dojo isn’t functioning as expected, try power cycling the Dojo Base Unit.
- Unplug the Dojo Base Unit from its power source.
- Wait for a few seconds and then plug it back in.
- Allow Dojo to restart, and check if the issue is resolved.
- Check Network Connection:
- Ensure that Dojo is properly connected to your Wi-Fi router via Ethernet cable.
- Check that your Wi-Fi router has an active internet connection.
- Verify that the Ethernet cable is securely connected to both the router and the Dojo Base Unit.
- Dojo App Updates:
- Ensure that you have the latest version of the Dojo app installed on your mobile device.
- Check for app updates in your device’s app store and install any available updates.
- Restart Mobile Device:
- Sometimes, issues with the Dojo app can be resolved by restarting your mobile device.
- Turn off your smartphone or tablet, then turn it back on and open the Dojo app to check for improvements.
- Check Wi-Fi Network Settings:
- If you’re experiencing connectivity issues with your smart devices, verify that your Wi-Fi network settings are correct.
- Ensure that your devices are connected to the correct Wi-Fi network and that they have a strong signal.
- Dojo Pebble Indicator:
- Pay attention to the Dojo Pebble’s indicator lights. If it displays a red indicator, it may indicate a problem with your network.
- Refer to the Dojo app for more information on the issue and potential actions to take.
- Contact Dojo Support:
- If you’ve tried the above steps and are still experiencing issues, reach out to Dojo by BullGuard’s customer support.
- They can provide further assistance, including troubleshooting specific to your situation.
- Check User Manual:
- Review the user manual or documentation provided with your Dojo device. It may contain additional troubleshooting steps and helpful information.
Remember that troubleshooting steps may vary depending on the specific issue you encounter. It’s essential to follow the manufacturer’s recommendations and contact customer support if you cannot resolve the problem on your own.
FAQs
What is Dojo by BullGuard?
Dojo is a smart internet security solution designed to protect all your connected home devices from malware, viruses, and cyberattacks while preserving your privacy.
How do I set up Dojo?
Setting up Dojo is easy. Connect it to your Wi-Fi router, download the Dojo app, and follow the on-screen instructions in the app to complete the setup process.
What devices are compatible with Dojo?
Dojo is compatible with personal computers and can protect a wide range of smart devices connected to your home network.
How does Dojo protect my network?
Dojo acts as an essential layer of security between your smart devices and potential threats. It automatically detects, blocks, and mitigates cyber threats in real-time.
Does Dojo provide real-time notifications?
Yes, the Dojo app provides real-time notifications regarding privacy breach detections and blocked attacks, ensuring you are promptly informed of any security issues.
Is Dojo always learning and adapting to new threats?
Yes, Dojo is designed to be intelligent and constantly learns from your home network. It adapts to new threats and enhances its protective capabilities over time.
What is the Dojo Pebble, and how does it work?
The Dojo Pebble is a companion to the Dojo Base Unit. It moves freely within your home and provides visual indicators of your network's health. When a red indicator appears, you'll receive an alert via the Dojo app.
Can Dojo protect my smart home from being hacked?
Yes, Dojo safeguards your Wi-Fi network and all connected devices, protecting them from hacking attempts and potential compromises of your privacy.
Are software updates available for Dojo?
Yes, software updates may be periodically released to enhance Dojo's performance and security. Make sure to keep your Dojo app and firmware up to date.
How can I contact Dojo by BullGuard's customer support?
You can reach out to Dojo by BullGuard's customer support through the contact information provided on their official website or within the Dojo app.
Is Dojo compatible with my existing Wi-Fi router?
Dojo is designed to work with a wide range of Wi-Fi routers. It connects to your router using an Ethernet cable to provide security for your network and devices.
Does Dojo offer enterprise-grade security for smart devices?
Yes, Dojo provides enterprise-grade cybersecurity services, ensuring robust protection for all your smart devices.