AVIGILON AI NVRs Enabling iDRAC Enterprise Features User Guide

: June 13, 2024
: aVIGILON

Table of Contents

AVIGILON AI NVRs Enabling iDRAC Enterprise Features
Introduction
- Purpose
- Audience
Enabling iDRAC Enterprise Features
iDRAC 8 Setup Instructions
iDRAC 9 Setup Instructions
Resetting the iDRAC 9 System
Using the iDRAC 9 Web Interface
More Information & Support
- Technical Support
- Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AVIGILON AI NVRs Enabling iDRAC Enterprise Features

Introduction

Purpose

This document is designed to help Avigilon customers through the procedure of unlocking the Integrated Dell™ Remote Access Controller (iDRAC) version 8 or 9 enterprise features with the XML license file.

Audience

This document is intended for Avigilon NVR or AI Appliance customers with an iDRAC XML license file and are seeking to set up the iDRAC 8 or 9 enterprise features.

Enabling iDRAC Enterprise Features

NOTE
Before you start, obtain the serial number and default user name, DNS name, and password for the iDRAC account from the information tag, which you can pull out from the bottom edge of the front of the physical recorder.

IMPORTANT
Avigilon recommends changing the default password after initial login to protect your recorder from unauthorized remote access. If you reset the iDRAC system to the factory default settings, use the default iDRAC account credentials to log in after reset.

Required Components

Avigilon NVR or AI Appliance
iDRAC 8 or 9 Web Interface access
iDRAC XML License file
Computer to access iDRAC

iDRAC 8 Setup Instructions

Ensure you have a computer on the same area network and with the same subnet mask as the NVR or appliance that will connect to iDRAC.
Open the iDRAC 8 Web Interface and log in.
• Default address: http://192.168.0.20
• Default username: root
• Default password: calvin
Navigate to Server > Licenses.
Select Import from the License Options drop-down menu to import the XML license file.
Follow the onscreen instructions to browse to and import the XML license file.
Wait until the upload process is finished, then log out from the iDRAC web interface.
The iDRAC 8 Enterprise features are now available.

iDRAC 9 Setup Instructions

Ensure you have a computer on the same area network and with the same subnet mask as the NVR or
appliance that will connect to iDRAC.
Open the iDRAC 9 Web Interface and log in.
• Default address: http://192.168.0.20
• Default username: root
• Default password: obtain the default password from the information tag on the physical recorder.
For the NVR4 VAL, NVR4 STD/PRM and NVR4X STD/PRM, the default password is “calvin”.
Navigate to the Configuration tab.
Select the Licenses tab.
Select Import from the License Options drop-down menu to import the XML license file.
Follow the onscreen instructions to browse to and import the XML license file.
Wait until the upload process is finished, then log out from the iDRAC web interface.
The iDRAC 9 Enterprise features are now available.

Resetting the iDRAC 9 System

NOTE
Before powering down the recorder for any upgrade, recovery or maintenance, back up critical recorder data and programs. For more information, see the Windows™ Upgrade and Recovery Guide for Avigilon Systems (link).

Using the System Identification Button

To reboot the iDRAC web interface without rebooting the operating system:

Go to the front left panel of the recorder.
Press and hold the system health and system identification button for 16 seconds until the cooling fans start spinning at full speed.
The iDRAC system restarts without changing any saved settings. It may take a minute or longer until the remote controller restarts.

Using the iDRAC 9 Web Interface

To reset the iDRAC web interface and keep the saved settings:

Log in to the iDRAC web interface.
Click the Maintenance tab.
Click the Diagnostics tab.
Click the Reboot iDRAC button.
NOTE
For iDRAC 9 prior to version 4.40, go to Maintenance > Diagnostics, then click the Reset iDRAC button.
Click Ok in the warning message to proceed.

Alternatively, to reset the iDRAC web interface to the default settings:

Click the Reset iDRAC to Factory Defaults button
NOTE
For iDRAC 9 prior to version 4.40, click the Reset iDRAC to Default Setting s button.
In the Reset iDRAC to factory default window, choose any of the following options:
• Preserve user and network settings.
• Discard all settings and reset the users to shipping value (root/shipping value).
• Discard all settings and reset username and password.
• Discard all settings and set to Custom default configuration (Custom configuration file must be uploaded).
Click Ok in the warning message to proceed.