OVENTION OVE-MiLO2-16 Double MiLO Oven Instruction Manual

OVENTION OVE-MiLO2-16 Double MiLO Oven

WARNING
Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the right side of the unit). Please have this information available when calling Ovention® for service assistance.

• Model No. ___
• Serial No. ____
• Voltage __
• Date of Purchase __

Business Hours:

7:00 am to 5:00 pm Monday–Friday, Central Time (CT) (Summer Hours — June to September: 7:00 am to 5:00 pm Monday–Thursday 7:00 am to 4:00 pm Friday)

• Telephone: 855-298-6836 (Ovention Hotline)
• E-mail: partsandservice@oventionovens.com

Additional information can be found by visiting our web site at www.oventionovens.com.

INTRODUCTION

Ovention Double MiLO® ovens set a new standard in cooking quality, speed, flexibility, and efficiency. A new discovery in air handling not only speeds the cooking process, but “scrubs” and recirculates the air through the oven—eliminating the need for a hood system in most installations. Using icon- driven touchscreens, operators can use, edit, and develop over 4000 custom recipes per oven chamber/touchscreen combination. Recipes can be developed to include up to three cooking stages—each with varying heat profiles, air velocity settings, timing, and chamber exhaust vent settings. Ovention Double MiLO ovens are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.This manual provides the installation, safety, and operating instructions for Ovention Double MiLO ovens. Ovention recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the oven. Safety information that appears in this manual is identified by the following signal word panels:

• WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE is used to address practices not related to personal injury.

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

WARNING
ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.
• Unit must be grounded properly. Failure to ground unit properly could result in serious personal injury or death.
• Place unit in standby, allow unit to cool, turn off both Circuit Breaker switches, turn off both Control Reset switches, and unplug unit before performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C) and a maximum of 100°F (38°C).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal pieces can break off pad and touch electrical components, creating risk of electric shock.
• Do not pull unit by power cord.
• Keep power cord away from heated surfaces.
• Do not allow power cord to hang over edge of counter.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Ovention Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
• Use only Genuine Ovention Replacement Parts when service is required. Failure to use Genuine Ovention Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Ovention Replacement Parts are specified to operate safely in the environments in which they are used. Some after-market or generic replacement parts do not have the characteristics that will allow them to operate safely in Ovention equipment.

EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. Install unit in accordance with installation instructions in this manual. This oven is designed specifically to heat or cook—NOT for industrial or laboratory use. In the event of emergency, unplug unit. Unit may be located adjacent to a slippery floor.

WARNING FIRE HAZARD:

• Install with a minimum of 1″ (25 mm) of space from control side and rear of unit to any surface. Install with a minimum of 7″ (178 mm) of space from non-control side of unit to a combustible surface or with a minimum of 2″ (51 mm) of space from non-control side of unit to a non-combustible surface. If safe distances are not maintained, discoloration or combustion could occur.
• Install on non-combustible surface if used without legs or casters.
• Do not block or cover any cabinet venting.
• Do not use an extension cord. If power cord is too short, contact a qualified electrician to determine and install proper voltage and size electrical receptacle near unit.

Make sure all operators have been instructed on the safe and proper use of the unit. This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Ovention Service Agent or contact the Ovention Hotline at 855-298-6836.

CAUTION

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt, pan gripper, or other utensil to remove.
• DO NOT turn off circuit breakers or unplug unit immediately after use. Internal fans must cool oven to avoid damage to electrical components.
• Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.
• DO NOT lift unit by door handles on front of oven. Door handles are not designed to support weight of unit. Lift from underneath unit only.
• Do not move or relocate unit for cleaning. Unit is bulky and heavy.
• Do not place anything on top of unit; doing so may subject personnel to injury or could damage unit.
• Do not heat sealed containers or products such as whole eggs in oven. These items may explode.
• Do not store any materials or items inside oven chamber when not in use.
• Never use steel pads, wire brushes, or scrapers to clean unit.

NOTICE

• Do not locate unit in an area subject to ambient temperatures above 100°F (38°C). Doing so will damage unit and void warranty.
• Do not spray cleaner directly onto touchscreen or into oven chamber. Improper cleaning of oven could damage screens/oven catalyst and will void unit warranty.
• Wear protective rubber gloves and protective eye wear when cleaning unit.
• Do not cover racks or any other part of oven with metal foil. Airflow restriction will cause oven to overheat.

NOTICE

Do not lay unit on its side in any direction. Damage to unit could occur. Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Clean unit daily to avoid malfunctions and maintain sanitary operation.

MODEL DESCRIPTION

All Models
Ovention® Double MiLO® ovens are designed to provide unequaled flexibility in both kitchen and front-of-the-house installations. The variety of menu options, small footprint, low heat escape, and hood-less installation make the Double MiLO® oven a single solution alternative to multiple pieces of cooking equipment. The Double MiLO oven is equipped with two independent oven chambers. Each oven chamber has upper and lower infrared (IR) heating elements, a convected air blower, and a corresponding touchscreen. The upper and lower infrared elements provide traditional cooking and food finishing from above and below the food product. The convected air blower directs heated air through the upper and lower IR element packs and throughout the inside of the oven chamber for fast and even cooking. Both types of heat are adjustable in both duration and intensity by developing/using programmed recipes on the touchscreen.Operator controls for each oven chamber consist of a touchscreen, a Circuit Breaker switch, and a Control Reset switch. For each touchscreen, a dedicated USB port allows the uploading of pre-programmed recipes, installation of software updates, and the opportunity for service diagnostics. A single 6′ (1829 mm) cord and plug set is standard. Any oven-safe pan can be used in the oven chambers of the Double MiLO oven. Each chamber has a capacity of a standard 1/2 sheet pan or up to a 16″ pizza.

SPECIFICATIONS

Plug Configurations
Units are equipped with an electrical cord and plug appropriate for the electrical rating of the unit. Unit must be connected to a dedicated circuit.

WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

Electrical Rating Chart

NOTE: Ovention MiLO ovens are designed to accept 208 VAC through 240 VAC. The oven will adjust automatically to the input voltage.
NOTE: The specification label is located on the right side of the unit. See the label for the serial number and verification of unit electrical information.

Temperature Range
The operating temperature range of the oven is 82°–600°F (28°–316°C).

Dimensions

INSTALLATION

General
Ovention® Double MiLO® ovens are shipped with most components pre-assembled. Care should be taken when unpacking the shipping carton to avoid damage to the unit and components enclosed.

WARNING

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C) and a maximum of 100°F (38°C).

FIRE HAZARD:

• Install with a minimum of 1″ (25 mm) of space from control side and rear of unit to any surface. Install with a minimum of 7″ (178 mm) of space from non-control side of unit to a combustible surface or with a minimum of 2″ (51 mm) of space from non-control side of unit to a non-combustible surface. If safe distances are not maintained, discoloration or combustion could occur.
• Install on non-combustible surface if used without legs or casters.
• Do not block or cover any cabinet venting.
• Do not use an extension cord. If power cord is too short, contact a qualified electrician to determine and install proper voltage and size electrical receptacle near unit.

CAUTION
Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

NOTICE

Do not locate unit in an area subject to ambient temperatures above 100°F (38°C). Doing so will damage unit and void warranty. Do not lay unit on its side in any direction. Damage to unit could occur.

NOTE: Due to the size and weight of the oven, use the proper number of people for installation based on the weight of the oven.

1. Inspect the shipping container for obvious signs of transit damage. If damaged, inform the freight company immediately. CAUTION! Stop! Do not attempt to use a damaged oven. Contact Ovention for assistance.

2. Cut and remove the shipping bands from around the oven packaging.

3. Remove tape and protective packaging from all surfaces of the unit.

4. Remove the two cooking racks from packaging.

5. Inspect the oven for freight damage such as dents in the housing or inside the oven chambers. If damaged, inform the freight company immediately.
   CAUTION
   DO NOT lift unit by door handles on front of oven. Door handles are not designed to support weight of unit. Lift from underneath unit only.

6. Place the unit in the desired location. Make sure to lift from underneath the oven only.

   • Locate the unit in an area where the ambient air temperature is constant, a minimum of 70°F (21°C), and a maximum of 100°F (38°C).

   • Make sure the unit is at the proper counter height in an area convenient for use.

   • Make sure the countertop/table is level and strong enough to support the weight of the unit and food product.

   • Position with a minimum of 1″ (25 mm) of space from the control side and rear of the unit to any surface. Position with a minimum of 7″ (178 mm) of space from the noncontrol side of the unit to a combustible surface, or a minimum of 2″ (51 mm) of space from the non-control side of the unit to a non-combustible surface.
     NOTE: The above dimensions are minimum spacing requirements. Placing the unit with enough space to allow access to the USB ports, Circuit Breaker switches, control reset switches, air filters, and high limit reset buttons on the back of the unit is advisable.

   • Make sure all the feet on the bottom of the unit are positioned securely on the countertop/table.

7. Install a cooking rack into each oven chamber. To install a rack:

   • Open the oven door.
   • Slide the cooking rack into the desired position in the oven chamber. The cooking rack can be positioned either directly on the lower IR element pack or on the raised flanges of the lower IR element pack (recommended).

8. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
   NOTE: The oven is suitable for 208 VAC through 240 VAC and will adjust automatically to the voltage being supplied.

OPERATION

General
Use the following information and procedures to operate an Ovention® Double MiLO® oven.

WARNING
Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment. In the event of emergency, unplug unit.

CAUTION BURN HAZARD:

• Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt, pan gripper, or other utensil to remove.

Recipe Information
Double MiLO ovens are designed to provide unequaled flexibility and efficiency. Each oven chamber/touchscreen combination has the capability of storing over 4000 custom recipes. Recipes are organized into categories that group together similar items, such as lunch recipes or different varieties of pizza. At initial startup, the Categories screen will show an “Uncategorized” category and either a sample category or customer-specific, preloaded categories. If the Categories screen shows a sample category with recipes, these recipes can be used to help develop specific recipes appropriate for the installation. Refer to the “Programming Categories/Recipes” procedure in this section for instructions on creating recipes and categories.

Startup
Use the following procedure to start up each oven chamber.

1. Make sure the unit is plugged into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
2. Make sure both circuit breakers are in the I (On) position.
3. Make sure each Control Reset switch is in the I (On) position.
   • Each touchscreen will energize and show the logo screen followed by a progress circle.
   • After the software loads, the Hello screen will appear.
4. Touch GET STARTED COOKING on the Hello screen to prepare the oven for cooking. The Startup screen will appear.
5. Touch WARM UP on the Startup screen. The Warm Up Temp screen will appear.
   • Several pre-set setpoint temperatures are available.
6. Touch the desired setpoint temperature on the touchscreen.
   • The IR elements, air blowers, and cooling fans will start up. Allow 20–30 minutes for the oven to reach setpoint temperature.
   • The touchscreen shows the selected setpoint temperature, the current chamber temperature, and the time remaining for warmup. When the oven reaches setpoint temperature, the Categories screen appears on the touchscreen. The oven is now ready for cooking.

Cooking

Use the following procedures to cook food product in the Double MiLO oven. The procedures are the same for each oven chamber/touchscreen combination, and they operate independently.

NOTE: If the oven door is left open for more than 15 seconds during a cooking sequence, a “Close Door” pop up will appear on the touchscreen.

1. Make sure the oven chamber has reached setpoint temperature. The Categories screen will appear on the touchscreen.
   NOTE: The Categories and Recipes shown are for example only. Depending on the configuration of the oven, these screens will show either sample items or customerspecific, preloaded items.

2. Open the oven door, and place the pan/tray with food product into the oven chamber. CAUTION! BURN HAZARD—Always use a paddle, pan gripper, or other utensil to load and unload food product.

3. Touch the desired category on the touchscreen. The Recipes screen will appear.

4. Touch the desired recipe on the touchscreen.

   • The oven chamber illuminates and the cooking sequence begins.
   • The touchscreen changes to the Cooking screen and shows the remaining cook time for the selected recipe.
   • If the selected recipe contains any Cook Events, the Cooking screen will change to show the name of the recipe cooking as well as a countdown to the Cook Event. When the Cook Event occurs, the cooking sequence pauses and the Cook Event screen will appear on the touchscreen. Open the oven door, remove the pan/tray with food product, complete the action on the food product, place the pan/tray with food product back into the oven chamber, close the oven door, and touch on the Cook Event screen to continue the cooking sequence. See “Programming a Cook Event” in this section for a detailed description of Cook Events.
   • To pause a cooking sequence, touch . The touchscreen will show “COOKING PAUSED”. Touch  to resume the cooking sequence.
   • When the cooking sequence is finished, the touchscreen shows “[Recipe] DONE” and an audible alert sounds. continued…

5. Open the oven door. Using a paddle, pan gripper, or other utensil, remove the cooked food product and close the oven door. CAUTION! BURN HAZARD—Always use a paddle, pan gripper, or other utensil to load and unload food product.

   •  The touchscreen will return to the Recipes screen.
     NOTE: Touch on the “DONE” screen to return to the
     Recipes screen without opening the oven door.

Standby Shutdown
Use the following procedure to put each oven chamber into standby shutdown during extended periods of non-use.

1. Touch power on the touchscreen to shut down operation and put the oven in standby.
   • The elements will shut off, and the Cooling screen will appear on the touchscreen,
   • The air blowers and cooling fans will continue to operate until the oven chamber temperature drops below 140°F (60°C).
   • After the chambers are cool, the oven status will read “Oven Off”. After a period of time, the touchscreen will darken to a screen saver.

Shutdown
Use the following procedure to disconnect the oven from power for cleaning and maintenance as well as long term shutdown.

1. Touch power on the touchscreen to shut down operation and put the oven in standby. Cooling fans will operate until the oven chamber temperature drops below 140°F (60°C).
   CAUTION
   DO NOT turn off circuit breakers or unplug unit immediatelyafter use. Internal fans must cool oven to avoid damage to electrical components.

2. After the cooling fans shut off:

   • Move both Circuit Breaker switches on the back of the oven to the O (Off) position.
   • Move both Control Reset switches to the O (Off) position.
   • Unplug the power cord.

Programming Categories/Recipes
Use the following procedures to edit, create, or delete categories and recipes. These procedures require access to password-protected screens and should be performed by authorized personnel only.

NOTE: The USB port allows the uploading of pre-programmed recipes from an external USB drive. Refer to the “Uploading from a USB Drive” procedure in this section for details.

1. From the Categories screen, touch .
   • A password keypad will appear on the touchscreen.
2. Input the password “12345” , and touch .
   • The Settings screen will appear on the touchscreen.
3. Touch either EDIT CATEGORIES or EDIT RECIPES on the Settings screen, depending on the desired function. Then, refer to the appropriate procedure in this section.

Editing/Creating Categories
After touching EDIT CATEGORIES on the Settings screen, the Edit Categories screen will appear. This screen will look similar to the Categories Screen.

1. Touch an existing category to edit the category, or touch to create a new category.
   • For existing categories, a blue box will highlight the category.
   • For new categories, a new category will appear highlighted by a blue box.
2. Touch to edit/create the category. The Now Editing Category screen appears.
3. Touch the category image to select the icon or photo used for the category. The Select Image screen appears and shows two tabs—one for icons and one for photos.
   • Use the arrows to scroll through the desired tab.
   • Touch the desired image to select, then touch to save and return to the Now Editing screen.
4. Touch the category name to edit.
   • Use the keypad that appears to edit the name. Names can have up to 20 characters.
   • Touch to save and return to the Now Editing screen.
5. When category editing is complete, touch twice to return to the Categories screen.

NOTE: Recipes related to a category can be edited/created from the Edit Categories screen. With the category highlighted, touch the icon to access the Edit Recipes screen. Refer to “Editing/Creating Recipes” in this section for details.

Editing/Creating Recipes
After touching EDIT RECIPES on the Settings screen, the Edit Recipes screen will appear. This screen will look similar to the Recipes Screen.

1. Touch an existing recipe to edit the recipe, or touch to create a new recipe.
   • For existing recipes, a blue box will highlight the recipe.
   • For new recipes, a new recipe will appear highlighted by a blue box.
2. Touch to edit/create the recipe. The Now Editing screen appears.
3. Touch the recipe name to edit.
   • Use the keypad that appears to edit the name. Names can have up to 20 characters.
   • Touch to save and return to the Now Editing screen.
4. Touch the recipe image to select the icon or photo used for the recipe. The Select Image screen appears and shows two tabs—one for icons and one for photos.
   • Use the arrows to scroll through the desired tab.
   • Touch the desired image to select, then touch to save and return to the Now Editing screen.
5. Touch each setting on the Now Editing screen to edit the corresponding setting. The Settings include:
   • = Stage
   • = Cook Temperature
   • = Blower Percentage
   • = Cook Duration
   • = Infrared (IR) Bottom Intensity
   • = Infrared (IR) Top Intensity
   • = Active Venting
   • Touching number 1, 2, or 3 under the icon will make that stage active for editing. The radio button will glow and the entire row will be highlighted. Each recipe can be programmed to have up to three stages, depending on the food product. Stages are programmed with unique settings to create a customized cooking sequence for the recipe.

NOTE: It is not necessary to create stages for a recipe if it is not required by the food product. If unique stages are not required, leave settings for stages 2 and 3 blank.

• * Touching the setting value for or will bring up a keypad specific to the setting. Enter the desired value using the keypad, then touch to return to the Now Editing screen.

  • Touching the setting value for   will toggle the setting between OFF, LOW, MED, and HIGH.
  • Touching the box in the column  will either “check” or “uncheck” the box.
  • An unchecked box indicates active venting is enabled. The oven chamber exhaust vents will open and close automatically based on chamber temperature.
  • A checked box disables active venting and indicates the vents are open for that stage.

1. Touch  to save the recipe settings and return to the Edit Recipes screen.
2. When all recipe editing is complete, touch twice to return to the Categories screen.

Deleting Categories/Recipes
The procedure for deleting categories and recipes is the same. After touching EDIT CATEGORIES or EDIT RECIPES on the Settings screen, the corresponding “Editing” screen will appear.

1. Touch a category/recipe to select. A blue box will highlight the category/recipe.
2. Touch  to delete the category/recipe.
3. When deleting is complete, touch twice to return to the Categories screen.

Programming a Cook Event
A Cook Event is a feature that can be programmed into recipes that allows an action to be taken on a food product during a cooking sequence (example: ADD CHEESE). A Cook Event pauses an in progress cooking sequence and signals the operator to open the oven door and move the food product out of the oven chamber. After the action is taken on the food product, the operator puts the product back into the oven chamber, closes the oven door, and touches on the Cook Event screen. The cooking sequence resumes. Up to two Cook Events can be programmed into a recipe. Use the following procedure to program a Cook Event.

1. Follow the procedure for creating or editing a recipe described earlier in this section.
2. After programming the settings for the desired number of stages on the Now Editing screen, touch the Cook Event 1 row, to make that cook event active for editing. The radio button will glow and the entire row will be highlighted.
3. Touch “Cook Event 1” in the center box of the active cook event row to name the cook event.
   • Use the keypad that appears to edit the name. Names can have up to 20 characters.
   • Touch to save and return to the Now Editing screen.
4. Touch setting value in the right-side box of the active cook event row. This value sets the time into the cooking sequence when the cook event should occur.
   • Use the keypad that appears to enter the value.
   • Touch  to save and return to the Now Editing screen.
5. If a second Cook Event is required, touch the Cook Event 2 row to make that cook event active for editing. Repeat steps 3 and 4.
6. Touch  to save the recipe settings and return to the Edit Recipes screen.

Editing/Creating Setpoint Temperatures

Use the following procedure to edit or create the setpoint temperature(s) available at oven startup. This procedure requires access to password- protected screens and should be performed by authorized personnel only.

1. From the Categories screen, touch .

   • A password keypad will appear on the touchscreen.

2. Input the password “12345” , and touch .

   • The Settings screen will appear on the touchscreen.

3. Touch SET TEMPS on the Settings screen. The Set Temps screen appears.

   • The oven can store up to eight setpoint temperatures.

4. Edit/create the desired setpoint temperature.
   To edit an existing setpoint:

   • Touch the desired setpoint to edit. The setpoint will be highlighted.
   • Touch the name to edit the setpoint name using the keypad that appears, then touch . The Set Temps screen reappears.
   • Touch the temperature to edit the setpoint temperature using the keypad that appears, then touch  . The Set Temps screen reappears.
   • To create a new setpoint:
   • Touch the icon. A new temperature setpoint named “Temp” will appear and remain highlighted.
   • Touch the name to edit the setpoint name using the keypad that appears, then touch . The Set Temps screen reappears.
   • Touch the temperature to edit the setpoint temperature using the keypad that appears, then touch  . The Set Temps screen reappears.

5. Repeat step 4 to edit/create additional setpoint temperatures.

6. When setpoint temperature changes are complete, touch twice to return to the Categories screen.

Changing Temperature Unit of Measure
Use the following procedure to change the temperature unit of measure between Fahrenheit and Celsius. This procedure requires access to password-protected screens and should be performed by authorized personnel only.

1. From the Categories screen, touch .
   • A password keypad will appear on the touchscreen.
2. Input the password “12345” , and touch .
   • The Settings screen will appear on the touchscreen.
3. Touch OPTIONS on the Settings screen. The Options screen appears.
4. Touch and drag the slider below the “°F” and “°C” on the Options screen to toggle the unit of measure between Fahrenheit and Celsius.
5. When finished changing the unit of measure, touch twice to return to the Categories screen. Importing from a USB Drive

Use the following procedure to import pre-programmed recipes or firmware updates from an external USB drive. This procedure requires access to password-protected screens and should be performed by authorized personnel only.

NOTE: USB drive must have a capacity of 64 GB or less.

1. Slide the cover away from the USB port next to the touchscreen, and insert the USB drive into the port.
2. From any screen, touch .
   • A password keypad will appear on the touchscreen.
3. Input the password “12345” , and touch .
   • The Settings screen will appear on the touchscreen.
4. Touch USB FUNCTIONS on the Settings screen. The USB Functions screen appears.

IMPORTANT NOTE
For the following USB functions, the oven must be cool and in an idle state: CONFIG IMPORT, SOFTWARE UPDATE UI, and SOFTWARE UPDATE RB.

1. Touch the desired function to begin the corresponding import.
   • Select the import file from the list that appears.
   • A screen will appear to indicate that the import is in progress.
2. When the import is complete:
   • For USB functions RECIPE EXPORT, RECIPE IMPORT, and CONFIG IMPORT—The touch screen will return to the USB Functions screen. Remove the USB drive from the USB port, and slide the USB cover over the port.
   • For USB functions SOFTWARE UPDATE UI and SOFTWARE UPDATE RB—The oven will restart. Do not remove the USB drive from the USB port until the touchscreen reads “Remove the USB.” Slide the USB cover over the port.

General
Ovention® Double MiLO® ovens are designed for maximum durability and performance with minimum maintenance.

WARNING
ELECTRIC SHOCK HAZARD:

• Place unit in standby, allow unit to cool, turn off both circuit breaker switches, turn off both Control Reset switches, and unplug unit before performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal pieces can break off pad and touch electrical components, creating risk of electric shock.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
• Use only Genuine Ovention Replacement Parts when service is required. Failure to use Genuine Ovention Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Ovention Replacement Parts are specified to operate safely in the environments in which they are used. Some after-market or generic replacement parts do not have the characteristics that will allow them to operate safely in Ovention equipment.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Ovention Service Agent or contact the Ovention Hotline at 855-298-6836.

CAUTION
Do not move or relocate unit for cleaning. Unit is bulky and heavy. Never use steel pads, wire brushes, or scrapers to clean unit. Wear protective rubber gloves and protective eye wear when cleaning unit.

NOTICE
Do not spray cleaner directly onto touchscreen or into oven chamber. Improper cleaning of oven could damage screens/oven catalyst and will void unit warranty. Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

IMPORTANT NOTE
Use of cleaning chemicals not approved by Ovention when cleaning the oven chamber will void the warranty.

Daily Cleaning
To maintain performance and preserve the finish of the Ovention Double MiLO oven, clean the unit daily.

CAUTION
DO NOT turn off circuit breakers or unplug unit immediately after use. Internal fans must cool oven to avoid damage to electrical components.

1. Touch POWER on each touchscreen to shut down and allow oven to cool. Cooling fans will operate until the oven chamber temperature drops below 140°F (60°C).
2. After the cooling fans shut off:
   • Move both Circuit Breaker switches on the back of the oven to the O (Off) position.
   • Move both Control Reset Switches to the O (Off) position.
   • Unplug the power cord.
3. Remove and discard any remaining food product.
4. Remove and clean each cooking rack using a damp nonabrasive cloth or nylon scouring pad (a non-abrasive cleaner may be used for difficult stains).
5. Remove any spillages using damp paper towel or a nonabrasive cloth.
6. Wipe down all exterior surfaces using a non-abrasive, damp cloth (a non-abrasive cleaner may be used for difficult stains).
7. Wipe dry all surfaces using a non-abrasive, dry cloth.
8. Polish the exterior surfaces of the oven using a good quality stainless steel cleaner.
9. Reinstall the cooking racks (See INSTALLATION section).

Weekly Cleaning

1. Touch on each touchscreen to shut down and allow oven to cool. Cooling fans will operate until the oven chamber temperature drops below 140°F (60°C).

2. After the cooling fans shut off:

   • Move both Circuit Breaker switches on the back of the oven to the O (Off) position.
   • Move both Control Reset Switches to the O (Off) position.
   • Unplug the power cord.

3. Remove and discard any remaining food product.

4. Remove and clean each cooking rack using a damp nonabrasive cloth or nylon scouring pad (a non-abrasive cleaner may be used for difficult stains).

5. Remove any spillages using damp paper towel or a nonabrasive cloth.0
   IMPORTANT NOTE
   Use of cleaning chemicals not approved by Ovention when cleaning the oven chamber will void the warranty. continued…

6. Carefully spray Ovention® Oven Cleaner onto a non– abrasive nylon scouring pad.
   NOTE: Do not spray cleaner directly into the oven chamber or into the fan opening at the rear inside of the oven chamber.

7. Using the non–abrasive nylon scouring pad, clean the interior surfaces and the inside of the oven door of each oven chamber. Clean any other visible area affected by the grease from cooking as well.

   • Reapply Ovention Oven Cleaner onto the nylon scouring pad as needed.

8. Remove and clean the upper and lower drip trays.
   To clean each drip tray:

   • Lift up the drip tray, then angle the tray out to releasethe tabs on each side of the tray from the slots located directly below each side of the oven door.
     NOTE: When removing the upper drip tray, make sure to open the lower oven door to allow clearance for the drip tray.

   • Spray Ovention Oven Cleaner onto both sides of the drip tray. Allow the cleaner to sit for 3–5 minutes.

   • Using a non–abrasive nylon scouring pad, apply pressure to wipe away grease residue.

   • Wipe the drip tray clean using a damp, non-abrasive cloth and allow to air dry.

9. Wipe all surfaces clean using a damp, non-abrasive cloth.

10. Wipe dry all surfaces using a non-abrasive, dry cloth.

11. Reinstall the drip trays. To install a drip tray:

    • Angle the rear support on the drip tray up behind the oven door.
    • Align the tabs at each end of the drip tray with the slots directly below each side of the oven door.
    • Lower the tabs on the drip tray into the slots on the oven.

12. Reinstall the cooking racks (See INSTALLATION section for details.

13. Polish the exterior surfaces of the oven using a good quality stainless steel cleaner.

Monthly Cleaning

1. Touch POWER on each touchscreen to shut down and allow oven to cool. Cooling fans will operate until the oven chamber temperature drops below 140°F (60°C).

2. After the cooling fans shut off:

   • Move both Circuit Breaker switches on the back of the oven to the O (Off) position.
   • Move both Control Reset Switches to the O (Off) position.
   • Unplug the power cord.

3. Clean the touchscreen.
   NOTE: Do not spray cleaner directly onto the touchscreen.

4. Spray a mild degreaser onto a soft, damp non-abrasive cloth, and wipe the entire touchscreen until clean. Repeat, if necessary.

5. Allow the touchscreen to dry completely.

6. Wipe away any hazy residue that remains on the touchscreen using a clean, dry non-abrasive cloth.

7. Remove and clean the two small air filters and the single large air filter on the back of the oven. To remove and clean each filter:

   • Slide the filter straight out of the filter bracket.
   • Spray the filter with water and/or soak in soap and water.
   • Rinse clean and allow the filter to air dry.
   • When the filter is dry, reinstall the filter into the filter bracket.

8. Remove each cooking rack.

IMPORTANT NOTE
Use of cleaning chemicals not approved by Ovention when cleaning the oven chamber will void the warranty.

1. Remove and clean the upper and lower crumb trays in each of the oven chambers. To clean the crumb trays in each oven chamber:

   • Open the oven door.

   • Remove the lower crumb tray:

   • Lift up the front of the lower IR element pack, and hold in the raised position.

   • Remove the crumb tray by pulling it down and out of the lower IR element pack.

   • Pull the crumb tray out of the oven chamber.

   • Remove the upper crumb tray:

   • Rotate out the two retaining latches that hold the upper IR element pack in position.

   • Lower the front of the upper IR element pack.
     NOTE: The upper and lower IR element packs are hinged on the back side.

   • Remove the crumb tray by lifting it up and out of the upper IR element pack.

   • Pull the crumb tray out of the oven chamber.

   • Spray Ovention Oven Cleaner onto both sides of each crumb tray. Allow the cleaner to sit for 3–5 minutes.

   • Using a non–abrasive nylon scouring pad, apply pressure to wipe away grease residue.

   • Wipe the crumb trays clean using a damp, non-abrasive cloth and allow to air dry.

2. Reinstall the upper and lower crumb trays into each oven chamber. To install the crumb trays in each oven chamber:

   • Open the oven door.
   • Install the upper crumb tray:
   • Align the air channels on the crumb tray with the gaps on the upper IR element pack.
   • Push the back edge of the crumb tray into the slot along the back side of the oven chamber, above the IR element pack.
   • Raise the upper IR element pack while guiding the crumb tray into the element pack.
   • Rotate the retaining latches into position underneath the upper IR element pack to secure the element pack in position.

3. Install the lower crumb tray:

   • While holding up the lower IR element pack, align the air channels on the crumb tray with the gaps on the IR element pack.
   • While holding the crumb tray flat horizontally, push the back edge of the tray into the slot along the back side of the oven chamber, below the IR element pack.
   • Lower the upper IR element pack while guiding the crumb tray into the element pack.

NOTE: The lower crumb tray will rest flat on the oven chamber floor when installed correctly. Remove and reinstall if the tray appears angled down toward the rear of the chamber.

• Perform the “Weekly Cleaning” procedure in this section.

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

WARNING
ELECTRIC SHOCK HAZARD: Place unit in standby, allow unit to cool, turn off both Circuit Breaker switches, turn off both Control Reset switches, and unplug unit before performing any cleaning, adjustments, or maintenance .

To locate an Authorized Ovention® Service Agent:

• Access www.oventionovens.com, click on the About Us pull-down menu at the top of the page, and select “Find a Service Partner”
• Call the Ovention Hotline at 855-298-OVEN(6836)

OPTIONS AND ACCESSORIES

Trays, Racks, and Other Utensils
Several types of pans, screens, and utensils are available for the Double MiLO® oven.

• OVNTN-PDL………… Metal Paddle
• M1718-PG…………… Round Panini Grill Pan
• OVNTN-PS11X16…. Pizza Screen, 11” x 16” (279 x 406 mm)
• OVNTN-PS12………. Round Pizza Screen, 12” (305 mm)
• OVNTN-PS16………. Round Pizza Screen, 16” (406 mm)

Miscellaneous

• OV-FIL-360 ……. Replacement Air Filter, Small

• OVNTN-FIL ……….. Replacement Air Filter, Large

• OVNTN-CLNR …… Oven Cleaner, case of six bottles
  NOTE: Use Oven Cleaner to clean cooking grease and residue safely from the crumb trays and oven chamber.

• OVNTN-POLISH ……..Stainless Steel Cleaner and Polish

IMPORTANT NOTE
Additional accessories are available for Ovention Ovens. Contact the Ovention Hotline at 855-298-OVEN(6836) for information.

LIMITED WARRANTY

WARRANTY, EXCLUSIVE REMEDY:
Ovention®, Inc. (Seller) warrants that the products it manufactures (Products) will be free from defects in materials and workmanship under normal use and service and when stored, maintained, and installed in strict accordance with factory recommendations. Seller’s sole obligation to the person or entity buying the Products directly from Seller (Customer) under this warranty is the repair or replacement by Seller or a Seller-authorized service agency, at Seller’s option, of any Product or any part thereof deemed defective upon Seller’s examination, for a period of: (i) the Warranty Duration from the date of purchase by Seller or (ii) the Warranty Duration from the date of Product registration in accordance with Seller’s written instructions, whichever is later. The “Warranty Duration” shall mean a period of one (1) year or the periods set forth below for specific Product components. Credit for Products or parts returned with the prior written permission of Seller will be subject to the terms shown on Seller’s material return authorization form. PRODUCTS OR PARTS RETURNED WITHOUT PRIOR WRITTEN PERMISSION OF SELLER WILL NOT BE ACCEPTED FOR CREDIT. Expenses incurred by Customer in returning, replacing or removing the Products will not be reimbursed by Seller. If the defect comes under the terms of the limited warranty, the Products will be repaired or replaced and returned to the Customer and the cost of return freight will be paid by Seller. The remedy of repair or replacement provided for herein is Customer’s exclusive remedy. Any improper use, alteration, repairs, tampering, misapplication, improper installation, application of improper voltage or any other action or inaction by Customer or others (including the use of any unauthorized service agency) that in Seller’s sole judgment adversely affects the Product shall void this warranty. The warranty expressly provided herein may only be asserted by Customer and may not be asserted by Customer’s customers or other users of the Products; provided, however, that if Customer is an authorized equipment dealer of Seller, Customer may assign the warranty herein to Customer’s customers, subject to all of the limitations of these Terms, and in such case, the warranty shall be exclusively controlled by Seller in accordance with these Terms. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED.

Ninety (90) Day Parts-Only Warranty:

• Replacement Parts

Notwithstanding anything herein to the contrary, the limited warranty herein will not cover components in Seller’s sole discretion such as, but not limited to, the following: damage to touchscreens and conveyor belts from abuse or impact; wear items such as air filters; damage to catalyst from use of non- approved cleaning products; product misuse, tampering, or misapplication; improper installation; lack of or improper cleaning; or application of improper voltage.

LIMITATION OF LIABILITY:
SELLER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, COSTS OF SUBSTITUTE PRODUCTS, OR LABOR COSTS, ARISING FROM THE SALE, USE, OR INSTALLATION OF THE PRODUCTS, FROM THE PRODUCTS BEING INCORPORATED INTO OR BECOMING A COMPONENT OF ANOTHER PRODUCT, OR FROM ANY OTHER CAUSE WHATSOEVER, WHETHER BASED ON WARRANTY (EXPRESSED OR IMPLIED) OR OTHERWISE BASED ON CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY, AND REGARDLESS OF ANY ADVICE OR REPRESENTATIONS THAT MAY HAVE BEEN RENDERED BY SELLER CONCERNING THE SALE, USE, OR INSTALLATION OF THE PRODUCTS, EVEN IF SELLER IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SELLER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNTS PAID TO SELLER BY CUSTOMER FOR THE PRODUCTS WITHIN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO CUSTOMER’S CLAIM. THE LIMITATIONS SET FORTH HEREIN REGARDING SELLER’S LIABILITY SHALL BE VALID AND ENFORCEABLE NOTWITHSTANDING A FAILURE OF ESSENTIAL PURPOSE OF THE LIMITED REMEDY SPECIFIED IN THESE TERMS.

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