Jackery JE-1000C Portable Power Station User Manual
- June 13, 2024
- Jackery
Table of Contents
Jackery JE-1000C Portable Power Station
Congratulations on your new Jackery Explorer 1000 Plus. Please read this
manual carefully before using the product, particularly the relevant
precautions to ensure proper use. Keep this manual in an accessible place for
frequent reference.
In compliance with laws and regulations, the right of final interpretation of
this document and all related documents of this product resides with the
Company.
Please kindly note that no further notifications will be given in case of any
update, revision or termination.
TECHNICAL SPECIFICATIONS
GENERAL INFO
PACKAGE LIST
GET TO KNOW YOUR GEAR
Product Appearance
The type of AC Socket varies in different countries or regions, the picture above is for illustration only, please refer to the actual product.
LCD DISPLAY
- WiFi
- Bluetooth
- Input Power
- Remaining Charge Time
- AC Wall Charging Indicator
- Car Charging Indicator
- Solar Charging Indicator
- Battery Pack Indicator and Connected Quantity
- Battery Power Indicator
- Low Battery Indicator
- Remaining Battery Percentage
- Error Code
- High-Temperature Warning
- Low-Temperature Warning
- Energy Saving Mode
- AC Power Indicator
- Output Power
- Remaining Discharge Time
-
Battery Power Indicator
When the product is being charged, the orange circle around the battery percentage will light up in sequence. When charging other devices, the indicator will show the battery level. -
Low Battery Indicator
When the battery is less than 20%, the Low Battery Indicator will stay on. When less than 5%, the Low Battery Indicator will flash. When it is being charged, the Indicator will be off. -
Energy Saving Mode
To avoid forgetting to turn off the output which results in battery consumption, the product turns the Energy Saving Mode on by default. This occurs when no device is connected or the connected device is less than or equal to a certain value. (Refer to the table below for more details), the device will automatically turn off all outputs after 12 hours
| Output | Output Power | Defaults |
|---|---|---|
| AC Output | ≤25W |
All outputs turned off automatically after 12 hours.
USB Output| ≤2W
Car Output| ≤2W
To turn off the Energy Saving Mode
Long press the AC Button and Main Power Button until the Energy Saving Mode
icon disappears. In Non-Energy Saving Mode, please remember to turn off the
products to avoid battery consumption.
To turn on the Energy Saving Mode
Long press the AC Button and Main Power Button until the Low Power Mode icon
lights up on the screen.
Fault code
In order to respond to the feedback quickly, we set up common fault codes
F0-FE in the system: If the F8 code appears, please remove the load or unplug
the charging plug, the product can restore by itself, if not, please contact
after-sales service; If the F9 code appears, please remove the load and the
product can recover by itself, if not, please contact after-sales service. In
case of any other code appears, please contact our
after-sales service.
-
High-temperature warning
If it appears on the screen, do not worry, the battery will restore automatically after cooling. -
Low-temperature Warning
If it is displayed on the screen, do not worry. It will automatically restore after the ambient temperature is restored.
BASIC OPERATIONS
Output On/Off
Main power on/off: Press the “Main Power Button” and the working indicator lights up and the LCD display is illuminated. When this product does not have any operation for 2 minutes, the product will enter the hibernation state and the display will turn off automatically. If you need to turn off the main power, please press and hold the “Main Power Button” until the working indicator turns off. The default standby time of this product is 2 hours. If the other power output switch is not turned on, or the product does not have any charging input, the product will automatically shut down after 2 hours. The automatic shutdown time can be set on the Jackery App.
AC Output On/Off: Ensure that the main power supply is turned on. Press the AC Button, the AC Output operation indicator lights up. Then you can connect the equipment that needs AC charging. Press the AC Button again to turn off the AC Output.
USB Output On/Off: Ensure that the main power supply is turned on. Press the DC Button, the DC Output operation indicator lights up. Then USB Output Ports can be connected to external load devices. Press the DC Button again to turn off the USB Output.
Car Port Output On/Off: Ensure that the main power supply is turned on. Press the DC Button, the DC Output operation indicator lights up. Then Car Port Output Port can be connected to external load devices. Press the DC Button again to turn off the Car Port Output.
LCD Screen On/Off
To turn on, press the Main Power Button or when there’s a charging input, the
screen display will light up automatically. To turn off, press the Main Power
Button again and the screen display will turn off. Or, if there is no
operation in 2 minutes, the product will enter a sleep state and the screen
display will automatically turn off.
- To get the screen always-on (under charging or discharging state), follow these steps: After the display screen lights up, double-click the Main Power Button and the mode of Always-On Display will be on.
- To turn off Always-On Display, follow these steps: Press the Main Power Button and the screen will be turned off in 2 minutes.
Tip: During Always-On mode, the screen automatically turns off after 2 hours without charging or discharging.
EPS: Emergency Power System.
Once you have connected the mains and the AC input port of the EPS via the AC
charger cable, you can use the AC output port of the EPS to power your unit
(at this point the AC power comes from the mains, not the EPS battery). In the
event of a sudden loss of mains power, the EPS can automatically switch to
battery mode within 20ms. Since this is a non-professional UPS function, it
does not support 0ms switching. Do not connect to equipment with high
uninterruptible power requirements such as data servers and workstations.
Please test several times to confirm compatibility before use and it is
recommended to connect to only one device. Do not use more than one unit at a
time to avoid triggering the overload protection. Failure to follow these
instructions may result in equipment failure or loss of data for which we
cannot be held responsible.
USE WITH BATTERY PACK (SOLD SEPARATELY)
This product can support up to 3 battery packs to meet the need for large
power capacity. For details on how to use it, please refer to the Jackery
Battery Pack 1000 Plus User Manual.
SAFETY PRECAUTIONS WHEN USING
When using the battery pack, please do not stack more than two battery packs
on top of the Jackery Explorer 1000 Plus to prevent it from falling off and
causing injury.
APP CONNECTION
This product supports the connection of Jackery App for intelligent control
and operation. Users can download the Jackery App through App Store or Android
application markets. Please refer to the User Manual for Jackery App for
detailed connection instructions.
CHARGING YOUR JACKERY EXPLORER 1000 PLUS
Green energy first: We advocate to use the green energy first. This product
supports two modes of charging at the same time: solar charging and AC wall
charging.
When AC wall charging and solar charging are turned on at the same time, the
product will give priority to solar charging and both methods will be used to
charge the battery at the maximum permissible power.
Charging from the wall
Please use the AC cable included in the package.
Solar charging
Jackery SolarSaga 200 or 100 or 60 Solar Panel Connection Guide If one or two solar panels are connected, you can directly connect the DC8020 port of the solar panel to the DC8020 port of Jackery Explorer 1000 Plus for charging. If three or four solar panels are connected, please refer to the method shown in the following figure to charge through the solar series connector (Note: The solar series connector is not in standard configuration, so you need to purchase it separately. Please refer to the detailed operation instructions of the solar series connector before using it.)
Tip: Jackery Explorer 1000 Pro does not support three Jackery SolarSaga
200 or 100 or 60 solar panels in single input; otherwise, over-voltage
protection will be triggered.
Caution: When the two inputs are used at the same time, please make sure
to use the same type of solar panel and the number of solar panels in the two
inputs must be the same to avoid damage or charging problems of the equipment
due to inconsistent voltages of the two channels.
Jackery SolarSaga 80 Solar Panel Connection Guide
Users who have purchased Jackery SolarSaga 80 can charge the product by
referring to the connection mode shown below. The Jackery SolarSaga 80
supports the parallel connection or the parallel and then series connections
to charge the product. The single input port of the Jackery Explorer 1000 Plus
supports the input of up to six pieces of SolarSaga 80 solar panels, and two
input ports support the input to up to 12 pieces of SolarSaga 80 solar panels.
(When the power is connected with six solar panels in a single input port, the
solar panels shall be divided into two groups, and each group of three solar
panels shall be self-connected in parallel and then connected to Jackery
Explorer 1000 Plus through the solar series connector. The solar series
connector needs to be purchased separately.)
For detailed operation instructions on the self-parallel connection of the
Jackery SolarSaga 80 solar panel, please refer to the user manual.
Tip: Users can enter the number of solar panels in their own combination according to the number of solar panels they purchased. Currently, the product supports charging with 1, 2, 3, 4, 5, 6, 8, and 12 80W solar panels in combination.
DC7909 to DC8020 Adaptor Operation Guide
All of our solar panels on sale have been upgraded to include a DC7909 to
DC8020 adapter. If you have purchased a Jackery solar panel without a DC7909
to DC8020 adapter, you can charge your Jackery Explorer 1000 Plus by following
the connection instructions below.
Charging in the Car
This product can be charged with a 12 V car charger. Please start the vehicle
before charging to prevent draining the car battery and prevent your vehicle
from being unable to start.
Please also ensure that the car charger and the car cigarette lighter provide
a good connection, and ensure that the car charger is fully inserted. In
addition, if the vehicle is running on bumpy roads, it is forbidden to use the
car charger in case it burns due to a poor connection. The Company will not be
responsible for any loss caused by non-standard operation.
SAFETY PRECAUTIONS WHEN USING
The basic safety precautions should be followed when using this product,
including:
- a. Please read all instructions before using this product.
- b. Close supervision is required when using this product near children to reduce the risk.
- c. Risk of electric shock may occur if using accessories recommended or sold by non-professional product manufacturers.
- d. When the product is not in use, please unplug the power plug from the product’s socket.
- e. Do not dismantle the product, which may lead to unpredictable risks such as fire, explosion or electric shock.
- f. Do not use the product through damaged cords or plugs, or damaged output cables, which may cause electric shock.
- g. Charge the product in a well ventilated area and do not restrict ventilation in any way.
- h. Please put the product in a ventilated and dry place to avoid rain and water to cause electric shock.
- i. Do not expose the product to fire or high temperature (under direct sunlight or in vehicle under high heat), which may cause accidents such as fire and explosion.
- j. When using it for the first time, please fully charge the device before use. If this product is stored for a long period of time (3 months – 6 months) with the power depleted, its performance will deteriorate and may even become unchargeable. If this device is stored for a long time, please check the power regularly and charge it to about 60% to 80%.
WARRANTY
Note: We only provide our warranty for the buyer who purchased on Amazon (Jackery), Jackery website or local authorized dealers.
Limited Warranty
Jackery warrants to the original consumer purchaser that the Jackery product
will be free from defects in workmanship and material under normal consumer
use during the applicable warranty period identified in the ‘Warranty Period’
section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery’s total and exclusive warranty
obligation. We will not assume, nor authorize any person to assume for us, any
other liability in connection with the sale of our products.
Warranty Period
- 3 Years Standard Warranty: The standard warranty period for Jackery Explorer 1000 Plus is 36 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
- 2 Years Extended Warranty: To activate the Warranty Extension, you must register your product online or contact our customer service team at hello.eu@jackery.com to extend the standard warranty runtime.
Exchange
Jackery will replace (at Jackery’s expense) any Jackery product that fails to
operate during the applicable warranty period due to defect in workmanship or
material. A replacement product assumes the remaining warranty of the original
product.
Limited to Original Consumer Buyer
The warranty on Jackery’s product is limited to the original consumer
purchaser and is not transferable to any subsequent owner.
Exclusions
- Jackery’s warranty does not apply to:
- Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery’s current product literature.
- Attempted repair by anyone other than an authorized facility.
- Any product purchased through an online auction house.
- Jackery’s warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.
More language versions are supported.
Other language versions of the manual can be downloaded on our official
website: https://de.jackery.com/pages/user-guides
References
- Jackery Best Solar Generator, Portable Power Station & Solar Panels
- Benutzerhandbuch – Jackery Deutschland
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