BLUE VENT FG-ADM240N Smart Food Composter User Guide
- June 13, 2024
- BLUE VENT
Table of Contents
- FG-ADM240N Smart Food Composter
- Product Information
- Important Safety Instructions
- Precautions when Using the Product
- Safety Symbols
- Product Placement
- Power Supply
- Usage and Care
- Choosing an Appropriate Location
- Getting Started
- Using the Product
- Troubleshooting
- Product Care and Maintenance
- Product FAQs
- Specifications
FG-ADM240N Smart Food Composter
Product Information
Product Name: Smart Food Composter
FG-ADM240N
User Guide: Included in the package
Important Safety Instructions
Please read and follow the instructions in this guide to
properly use and maintain the product. Ensure the safety of
yourself and others by adhering to the safety guidelines.
Precautions when Using the Product
Read the safety information provided to ensure safe usage of the
product.
Safety Symbols
-
Warning: Indicates a potential hazard which,
if not avoided, may result in injury or death. -
Caution: Indicates a potential hazard which,
if not avoided, may result in minor injury or property damage. -
Note: Provides useful information to help
users better utilize the product’s features.
Product Placement
Please place the product in an appropriate location according to
the instructions provided.
Power Supply
This product is designed for AC 120 V, 60 Hz power supply. Using
a voltage that does not match the specifications may damage the
product. Please use a dedicated AC 120 V, 60 Hz outlet with a rated
capacity of 15 A or higher.
Usage and Care
To ensure proper usage and longevity of the product, follow the
guidelines provided in this section.
Product Usage Instructions
Choosing an Appropriate Location
Before using the product, select a suitable location as per the
instructions provided.
Getting Started
Follow the steps below to get started with the product:
-
Open the product’s box and check if all the components
mentioned in the user manual are included. -
Set up the main unit, bucket, filter, stainless steel cover,
and other components as per the instructions provided in the quick
start guide. -
Connect the power cable to a dedicated AC 120 V, 60 Hz outlet
with a rated capacity of 15 A or higher.
Using the Product
Follow the steps below to use the product:
-
Connect the product to power by following the instructions
provided. -
Open and lock the lid using the dial and open button as
instructed. -
Refer to the display to understand the product’s status and
modes. -
Dispose of food waste according to the guidelines
provided. -
Utilize AI mode, Normal mode, Green mode, or Cleaning mode
based on your requirements. -
Take advantage of the useful features such as voice guidance
function, empty bucket/empty food detection feature, and power
saving feature as described in the user manual.
Troubleshooting
If you encounter any issues with the product, refer to the
troubleshooting section in the user manual for assistance.
Product Care and Maintenance
To ensure optimal performance and durability, follow the care
and maintenance instructions provided in this section. This
includes replacing activated carbon and cleaning the stainless
steel cover.
Product FAQs
Refer to the FAQs section in the user manual for answers to
common questions regarding power and electrical usage, as well as
product usage.
Specifications
For detailed specifications of the product, refer to the
specifications section in the user manual.
Smart Food Composter FG-ADM240N User Guide
Read and follow the instructions in this guide to properly use and maintain
the product.
Index
Guide
Important safety instructions
03
Save these instructions
03
Precautions when using the product
04
Safety symbols in this guide
04
Product placement
04
Power supply
05
Usage and care
05
1 Usage and care
07
1.1 Checking the components
07
1.2 Name and role of each part
07
1.2.1 Front view
07
1.2.2 Back view
08
1.2.3 Interior view
08
Instructions
2 Choosing an appropriate location
09
3 Getting started
10
4 Using the product
11
4.1 Connecting the product to power
11
4.2 Opening and locking the lid
11
4.2.1 Opening the lid
11
4.2.2 Locking the lid
11
4.3 Understanding the display
12
4.3.1 Standby mode (before food input)
12
4.3.2 Storage mode
12
4.3.3 Processing and cleaning progress
12
4.3.4 Processing completed
12
4.4 Guidelines for food waste disposal
13
4.4.1 Types of food not suitable for disposal
13
4.4.2 Types of food that require caution
13
4.5 Using AI mode
14
4.6 Using Normal mode
16
4.7 Using Green mode
16
4.8 Using Cleaning mode
18
4.9 Useful features
19
4.9.1 Turning the voice guidance function on and off
19
4.9.2 Using the empty bucket/empty food detection feature
19
4.9.3 Understanding the power saving feature
19
Management Methods
5 Troubleshooting
20
6 Product care and maintenance
21
6.1 Replacing the activated carbon
21
6.2 Cleaning the stainless steel cover
24
7 Product FAQs
25
7.1 Power and electrical usage
25
7.2 Product usage
25
8 Specifications
26
Important safety instructions
When using electric disposers, basic precautions are always to be followed,
including the following: · Read all the instructions before using the
disposer. · To reduce the risk of injury, close supervision is required when a
disposer is used near children. · Do not put fingers or hands into a disposer.
· Turn the power switch to the off position before attempting to clear a jam
or remove an object from the
disposer. · When attempting to loosen a jam in a disposer, use a long wooden
object such as a wooden spoon or the
wooden handle of a broom or mop. · When attempting to remove objects from a
disposer use long-handled tongs or pliers. For a disposer that is
magnetically actuated, use nonmagnetic tools. · To reduce the risk of injury
by materials that are expellable by a disposer, do not put the following into
a
disposer: Clam or oyster shells Caustic drain cleaners or similar products
Glass, china, or plastic Large whole bones Metal, such as bottle caps,
tin cans, or utensils Hot grease or other hot liquids · When not operating a
disposer, leave the drain cover in place to reduce the risk of objects falling
into the disposer.
Save these instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or serviceman if
you are in doubt as to whether the composter is properly grounded.
· If the plug provided with the disposer does not fit the outlet, do not
modify the plug or attempt to force the plug into the outlet.
· Use a proper outlet installed by a qualified electrician. · The appliance is
not to be used by persons (including children) with reduced physical, sensory
or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction children being supervised not to play with the
appliance.
03
Precautions when using the product
Read the following safety information to properly use the product.
Safety symbols in this guide
“Warning” – Indicates a potential hazard which, if not avoided, may result in
injury or death.
“Caution” – Indicates a potential hazard which, if not avoided, may result in
minor injury or property damage.
“Note” – Provides useful information to help users better utilize the
product’s features.
Product placement
· Do not place the product in areas where flammable gases are leaking or may
potentially leak. Doing so may result in an explosion or electrical fire.
· Place the product away from direct sunlight and heat sources, especially in
dry areas. Failure to do may result in an electric shock or impaired product
performance.
· Install the product in a location where the power plug can be easily
disconnected from the electrical outlet. Failure to do may result in an
electrical fire or electric shock due to electrical leakage.
· When connecting the power plug to the product, do not tilt the product
excessively. Doing so may cause the contents inside to spill out.
· Install the product on a flat surface. Failure to do may result in
vibrations and noises, leading to product malfunction.
· Install the product on a flat and dry location. When using the product,
maintain a distance of at least 15 cm (5.9 in) between the back of the product
and the wall, and a minimum height clearance of 60 cm (23.6 in) or more from
the top of the product. If there is limited space or the product is close to
surrounding objects or walls, poor ventilation can hinder the flow of steam
and impair the performance of the product.
04
Power supply
· Do not connect the product’s power to a power strip with multiple power
cords. Doing so may result in an electrical fire or electric shock.
· Do not connect the power plug to loose sockets. Doing so may result in an
electrical fire due to overheating. · Do not use the product for purposes
other than those specified in the user manual. Doing so may damage the
product or result in injury. · Use only the genuine power cable (AC 120 V, 60
Hz) supplied with the product. Failure to do may result in an
electrical fire or electric shock. · Do not use a transformer. Doing so may
result in an electrical fire or electric shock. · Do not use the product in
environments where the voltage, current, frequency, or other conditions
deviate
from the rated specifications. Doing so may result in an electrical fire or
electric shock. · Do not modify the length of the power plug arbitrarily.
Doing so may result in an electrical fire or electric
shock. · If foreign objects, such as dust or water, come into contact with the
power plug and power terminals, wipe
them off with a dry cloth. Using the product with foreign objects on the
terminals may result in an electrical fire or electric shock. · If the power
plug is damaged, do not replace or repair it on your own. To prevent
accidents, please contact customer support for a replacement. · Disconnect the
power plug from the electrical outlet when not using the product for an
extended period of time or during thunder and lightning. Failure to do may
result in an electrical fire due to electrical leakage.
This product is designed for AC 120 V, 60 Hz only. Using a voltage that does
not match the specifications may damage the product. Please use a dedicated AC
120 V, 60 Hz outlet with a rated capacity of 15 A or higher.
Usage and care
· Do not touch the power plug with wet hands. Doing so may result in an
electric shock. · Do not disconnect the power plug by pulling on the wires
with your hands. Doing so may result in an electrical
fire or electric shock. · Do not twist or tie the power plug. Doing so may
result in an electrical fire or electric shock. · Prevent the wire from being
pinched, twisted, or crushed by the product. Failure to do may result in an
electrical fire or electric shock. · If you hear any strange sounds, detect
unusual odors, or see smoke coming from the product, immediately
disconnect the power plug from the product and contact customer support. Doing
so may result in an electrical fire or electric shock. · People who lack
physical sensation or mental abilities, or those who do not have sufficient
experience and knowledge to use the device safely without supervision or
instruction (including children), require caution and should not operate or
use the product. · Do not touch the inside of the product immediately after
use, as it may be hot. Doing so may cause a burn. · Do not open the lid while
the product is in operation. Doing so can cause a burn due to the high
temperatures inside the product. · If the product is submerged, disconnect the
power plug from the product and contact customer support. Doing so may result
in an electrical fire or electric shock. · Be careful not to drop the bucket
when carrying it. Doing so may damage the bucket or result in injury. · If
water comes into contact with the power terminal of the product, disconnect
the power plug from the product and contact customer support. Doing so may
result in an electrical fire or electric shock. · Do not put flammable
substances, hot water, oil, or any other combustible materials inside the
product. Doing so may result in an electrical fire.
05
· Do not open the lid or put your hands inside the bucket while it is
operating. Doing so may cause a burn or injury.
· Keep children and pets away from the product and its packaging materials.
Damage to the product may result in serious injury to children or pets.
· Disconnect the power plug from the product when cleaning it. Doing so may
result in an electrical fire or electric shock.
· Do not spray water or use benzene, thinner, alcohol, acetone, or any other
solvents to clean the product. Doing so may result in deterioration of the
product’s surface, electrical fire, or electric shock.
· Prevent children from leaning on or climbing on the product. Failure to do
may result in serious injury. · Do not exceed the fill line when disposing of
food waste. Doing so may damage the product. · When disposing of high-starch,
sugary, or fatty foods, mix them with other food items. Processing them alone
may cause clumping and inadequate treatment. · Do not put bones, shellfish
shells (such as crab or shrimp), or nutshells in the bucket. Doing so may
damage
the product. · Do not put inedible minerals into the bucket. Doing so may
damage the product or impair its performance. · Do not forcibly cut off the
power while the product is operating. Doing so may result in product
malfunction. · Do not store food waste inside the product for an extended
period when the power is turned off. The contents
may decay and produce unpleasant odors. · Do not tilt the product excessively
when carrying the product. Doing so may cause water to spill inside the
product and result in product malfunction. · Do not subject the bucket to
excessive impact. Deformation of the body or handle may damage the product or
impair its performance. · Do not climb on top of the product or place heavy
objects on it. Doing so may damage or deform the product. · Do not disassemble
or repair the product on your own. Doing so may damage the product or result
in product
malfunction. · Do not put in any hard materials such as glass or metal into
the product. Doing so may damage the product. · Do not put any non-food waste
into the bucket. Doing so may damage the product. · Do not use the product if
it is damaged. Doing so may result in injury or property damage. · Do not
manually rotate the mixing blades inside the bucket. Doing so may damage the
bucket or result in
injury.
· The maximum food waste capacity that can be processed in a single operation
is 4 liters (1.05 gal). · If there is a significant temperature difference
between the outdoor temperature and the interior of the
product, water may accumulate under the filter, shortening its lifespan.
Please use the product indoors.
06
1 Usage and care
1.1 Checking the components
Open the product’s box and make sure the following components are included.
Main unit
Bucket *
Filter *
Stainless steel cover
Quick start guide
Drain plug (Filter valve)
Power cable
· The components may be subject to change without prior notice for the purpose
of improving the performance or quality of the product.
· The bucket and filter (including activated carbon) are consumable parts.
1.2 Name and role of each part
1.2.1 Front view
The Operation button is used to start or stop the
product.
The display shows the product’s status. The Mode button is used to change
between the operating
modes.
The dial is used to lock or unlock the product’s lid.
The Open button is used to open the product’s lid.
07
1.2.2 Back view 1.2.3 Interior view
The filter vent is used during the discharge of filtered moisture.
The filter is used for dehumidification and odor removal during the processing
of food waste.
The filter cover is used to cover up the filter.
The power terminal is used when connecting
the power plug.
The drain outlet is used to discharge the accumulated moisture inside the
product.
The fill line indicates the maximum limit for food waste disposal.
The stainless steel cover is used to securely close the product lid.
The bucket is used for storing the food waste for processing.
08
2 Choosing an appropriate location
For proper operation, install the product on a flat, dry surface. When using
the product, maintain a distance of at least 15 cm (5.9 in) between the back
of the product and the wall, and a minimum height clearance of 60 cm (23.6 in)
or more from the top of the product.
60 cm 15 cm
15 cm
Please follow the guidelines below to avoid any degradation in performance or
electrical hazards with the product:
· Do not place the product in a location where it can be exposed to rain or
high humidity.
· If placing the product on a countertop, avoid using it in areas with low
upper cabinets, as moisture may accumulate due to steam.
· Avoid locations with extreme temperature differences and use the product in
well-ventilated indoor spaces.
· Install the product on a sturdy, flat surface. If installed on an uneven
surface, vibrations and noise may occur, leading to product malfunction.
09
3 Getting started
Before using the product, please follow the instructions below to prepare the
product for usage.
01
Please remove the protective sticker from the bottom surface of the bucket.
1 2
1 2
2 1
10
02
Turn the dial clockwise, and then press the Open button. The lid will open
slowly.
Please refer to “4.2 Opening and locking the lid” for detailed instructions on
how to open and close the lid of the product.
03
Insert the bucket into the product, ensuring that the bottom and side of the
bucket align precisely with the grooves on the main body.
04
Remove the caution label attached to the filter outlet on the top of the
product.
05
Open the filter cover on the back of the product and detach the integrated
filter from the inside of the product. Remove all the packaging materials
attached to the filter.
Please make sure to remove all packaging materials before using the product.
Using the product with packaging materials still attached can cause damage to
the product.
06
Align the top part of the filter with the back of the product, and press the
filter downward to insert it. Then, close the filter cover.
Before using the product, please make sure that the drain outlet at the bottom
of the back of the product is covered by the drain plug. Using the product
without the drain plug may cause leakage of condensation, posing a risk of
electric shock and/or product malfunction.
4 Using the product
Please follow the instructions below to use the product safely.
4.1 Connecting the product to power
With the product on its side, connect the power plug to the power terminal
located on the bottom of the product, and then connect the power plug to the
power outlet.
This product is for AC 120 V, 60 Hz use only. Using voltage that is not
compatible with the capacity may result in a product malfunction.
Please use a dedicated outlet rated for 15 A or higher.
4.2 Opening and locking the lid
4.2.1 Opening the lid
1
To open the lid, turn the dial clockwise and then press the Open button. The
lid will open slowly.
The product will not operate when the lid is unlocked.
2
4.2.2 Locking the lid
To lock the lid, rotate the dial counterclockwise while the lid is closed. The lid will lock, and Storage mode will be activated.
11
4.3 Understanding the display
You can check the operating status of the product through the display located
at the top of the appliance.
4.3.1 Standby mode (before food input) When the power is turned on, the
display will show the “BLUE VENT” logo, indicating that the product is in
Standby mode. The product will also enter Standby mode when the food
processing or cleaning process is stopped or after the cleaning process is
complete.
Lid Unlocked
Lid Locked
4.3.2 Storage mode
When food waste is deposited into the product, the display will show the pre-
processing weight and the current operating mode.
Displays the pre-processing weight
Displays the current operating mode. When in AI mode, it will display “AI
Storage Mode”, and when it is in Normal mode,
it will display “Storage Mode.”
4.3.3 Processing and cleaning progress
During food waste processing, the product’s operating status (“AI Drying > AI Grinding > AI Cooling” or “Cleaning”) will be shown on the display with the corresponding icons.
4.3.4 Processing completed
After food waste processing is complete, the display will show the weight
before and after processing, as well as the total reduced carbon emissions.
It displays the weight before and after processing.
It displays the reduced carbon emissions after processing.
· The display may be subject to change without prior notice to enhance the
performance or quality of the product. · A minimum of 300g (0.6lbs) of food
waste is needed in the bucket for the product to detect and display the pre-
processing weight.
12
4.4 Guidelines for food waste disposal
4.4.1 Types of food not suitable for disposal
Please only input food waste that falls under the category of organic kitchen
waste. The product cannot process materials that are not suitable for
consumption by humans or animals.
Do not dispose of the following types of food waste in the product. Instead,
dispose of them as regular trash.
Type Vegetables
Fruits Grains Meats Shellfish
Etc.
Example Roots of chives, green onions, water parsley, pepper seeds, onion
peels, garlic, ginger, etc.
Hard shells, such as walnuts, chestnuts, peanuts, acorns, etc. Seeds of stone
fruits, such as peaches
Chaff (outer rice bran)
The hair or bones of animal products.
Shells of shellfish, conchs, abalone, sea squirts, oysters, shells of
crustaceans, such as crabs and crayfish, and thick fish bones
Non-food waste, such as eggshells, tea leaves, oriental medicine dregs, bottle
caps, wooden chopsticks, etc.
You are responsible for service and repair costs of any product damage or failure due to the disposal of inappropriate food waste. Please check the type and condition of the food before processing.
4.4.2 Types of food that require caution
When disposing a large amount of specific types of food waste at once or when
inserting solid food waste, the product may be damaged.
Refer to the following table for pre-treatment solutions for certain types of
food waste.
Type
Solid fibrous food waste
Sticky food waste
Greasy food waste
Example
Fruit peels (banana, orange, apple, etc.), cabbage, lettuce, dried starches
(bread,
cereals, oats and other grains), etc.
Rice, pasta, noodles, sauces and syrups, cheese, mashed potatoes, peanut
butter,
butter, cooked potatoes, etc.
Soft bones or skin from meat, fried food, pizza, etc.
Solution To prevent food waste from getting tangled during processing, cut the
food waste into approximately 3 cm pieces.
Mix with other food waste before inserting it into the product.
To prevent product damage, make sure to thoroughly wash food waste and remove as much moisture as possible before inserting it into the product. Additionally, for food waste that is not easily decomposable or is hard in texture, it is advisable to cut it into smaller pieces before inserting it into the product.
13
4.5 Using AI mode
When you connect the product to power, it operates in AI mode (default
setting). In AI mode, the product automatically starts processing the stored
food waste when it reaches a certain weight. Depending on your usage, you can
select between the 2-person AI mode, 3-person AI mode, or 4-person AI mode.
· Press the Mode button ( ) in Standby mode to select the appropriate AI mode
for your usage. The modes will change in the following order: 2-person AI mode
3-person AI mode > 4-person AI mode > Normal mode.
· You can add additional food waste before the product starts processing food waste.
Display
AI mode
Weight
2-person AI mode
1.3lbs (0.6kg)
3-person AI mode
2lbs (0.9kg)
1 2
4-person AI mode
2.7lbs (1.2kg)
01
Turn the dial clockwise and press the Open button to open the lid.
14
02
Separate the bucket from the product and place the food waste inside. Please
do not exceed the maximum fill line when disposing of food waste. Doing so may
damage the product, cause malfunctions, and block the opening mechanism of the
lid.
03
Insert the bucket into the product, ensuring that the bottom and side align
with the grooves on the main unit. Then, wet the handle of the bucket.
If the handle of the bucket is facing towards the front of the product, you
will not be able to close the lid.
04
Close the lid and turn the dial counterclockwise to the lock position. Once
the lid is locked, the product will enter AI mode where it will automatically
start processing the food waste once the weight is reached.
· When in AI mode, press the Operation button ( ) if you want to process the
food waste immediately.
· Once processing starts, the estimated operation time will be shown on the
display. Please note that the actual operation time may differ from the
estimated time.
· If additional processing is needed, the display will show the message
“Additional processing,” and the product will continue to operate.
· The product will not operate in AI mode when the lid is open.
15
05
After food waste processing is complete, remove the bucket from the product
and dispose of the contents.
The interior of the product will be hot after operating. To avoid burns, allow
the interior of the product to cool for at least 20 minutes before removing
the bucket.
4.6 Using Normal mode
When Normal mode is selected, press the Operation button ( ) to immediately
start the food waste processing. When in Stand-by mode, press the Mode button
( ) until you reach Normal mode. The product will provide voice guidance as
you toggle between the modes.
When you press the Mode button ( ) in Standby mode, the modes will change in
the following order: 2- person AI mode > 3-person AI mode > 4-person AI mode >
Normal mode.
4.7 Using Green mode
When using Green Mode, food waste is processed at a low temperature, resulting
in compost that can be used as fertilizer for your plants. After processing is
complete, store the compost separately and use it as fertilizer in places such
as your backyard garden.
· To generate high-quality compost from food waste, only insert uncooked food
waste. · Choose food waste with low moisture, salt, and oil content. · Keep in
mind that when Green Mode is activated, the food waste is processed at a low
temperature, which
may result in longer processing times.
16
01
Place the food waste into the bucket.
Please do not exceed the maximum fill line when disposing of food waste. Doing
so may damage the product, cause malfunctions, and block the opening mechanism
of the lid.
02
After closing the lid, turn the dial counterclockwise to the lock position.
Once the lid is locked, the product will enter Storage mode.
The product will not operate in Storage mode when the lid is open.
03
To enter Green Mode, press and hold the Operation button ( than 3 seconds
while the product is in Standby mode.
) for more
When you press and hold the Operation button ( ) for more than 3 seconds in Standby mode, the modes will change in the following order: AI mode/Normal mode > Green mode > Cleaning mode.
04
Press the Operation button ( ) to enter Green mode.
· Once processing starts, the estimated operating time will be shown on the
display. Please note the actual operating time may differ from the estimated
time.
· If additional processing is needed, the display will show the message
“Additional processing,” and the product will continue to operate.
05
After food waste processing is complete, remove the bucket from the product
and store the compost separately and use it as fertilizer in places such as
your backyard garden.
The interior of the product will be hot after operating. To avoid burns, allow
the interior of the product to cool for at least 20 minutes before removing
the bucket.
17
4.8 Using Cleaning mode
When food waste is stuck or becomes too difficult to clean with water, use
Cleaning mode to thoroughly clean the bucket.
To manually clean the bucket, soak the bucket in hot water mixed with a
neutral detergent to loosen dried food particles. After, use a soft sponge or
cloth to gently wipe it clean. Avoid using abrasive materials like scouring
pads, as they can damage the coating of the bucket.
01
Fill the bucket halfway with water.
02
Close the lid and turn the dial counterclockwise to the lock position.
03
To enter Cleaning mode, press and hold the Operation button ( more seconds
while in Standby mode.
) for 3 or
When you press and hold the Operation button ( ) for 3 or more seconds in Standby mode, the modes will change in the following order: AI mode/Normal mode > Green mode > Cleaning mode.
04
Press the Operation button ( with voice guidance.
) to start cleaning. The cleaning will begin
When the product starts the cleaning process, the estimated operating time will be shown on the display. Please note the actual operating time may differ from the estimated time.
05
After the cleaning is complete, open the lid and dispose of the cleaning
water.
The interior of the product will be hot after operating. To avoid burns, allow
the interior of the product to cool for at least 20 minutes before removing
the bucket.
18
4.9 Useful features
4.9.1 Turning the voice guidance function on and off
When you supply power to the appliance, the voice guidance function will turn
on by default. To turn off voice guidance, press and hold the Mode button ( )
for 4 or more seconds while in Standby mode. You will hear the voice guidance
saying “Voice guidance disabled” and see the voice guidance OFF icon ( ), and
the appliance may provide corresponding sound effects depending on its status.
To turn on the voice guidance function, press and hold the Mode button ( ) for
4 or more seconds while in Standby mode. You will hear the voice guidance
saying “Voice guidance enabled” and see the voice guidance ON icon ( ), and
the appliance may provide voice guidance depending on its status.
If the following voice guidance occurs during use, please check the status of
the product.
Voice Guidance
The bucket is not installed. Please check.
No food waste detected. Please check the bucket.
Problem
Troubleshooting
Bucket detection abnormality
When the bucket is not properly attached to the product, a voice guidance message will play. Please check the status of the bucket on the product.
Food waste detection abnormality
When there is little to no food waste in the bucket, a voice guidance message will play. Please check the presence of food waste in the bucket.
4.9.2 Using the empty bucket/empty food detection feature
You can check the status of the bucket by pressing the Operation button ( )
while in Standby mode. If the bucket is not attached or if there is no food
waste inside the bucket, you will receive a voice guidance message. Follow the
voice guidance and reinsert the bucket or check if food waste is inside the
bucket.
4.9.3 Understanding the power saving feature
When processing is complete, the product will automatically shut down and
enter Standby mode with very low power consumption.
19
5 Troubleshooting
If an issue occurs with the product, a Check Code will be displayed on the
screen, and a voice guidance message will play. Please refer to the following
table to determine the appropriate troubleshooting steps for each Check Code.
· When a Check Code occurs, the voice guidance will repeat each time you press
the Operation button ( ). · If a Check Code with a number other than those
mentioned in the following table occurs, please contact
customer support at 1-844-865-9273 or
www.thinkware.com. Write down the Check Code and provide it to the agent
during the call to expedite the troubleshooting process.
Check Code
Problem
Troubleshooting
Motor overload
When there is hardened or clumped food waste inside the bucket, this message will be displayed. Please check the bucket and remove any remaining residue.
Impeller blockage detected
When there is non-food waste detected inside the bucket, this message will be displayed. Please check the bucket for any non-food waste and remove it if necessary.
Water overflow detected
When moisture accumulates at the bottom of the filter during food waste processing, this message will be displayed. Please detach the drain plug located at the bottom of the back of the product and remove the moisture.
· To reset the Check Code after performing the troubleshooting steps, press
and hold the Mode button ( ) for 4 or more seconds, or disconnect the power
cord from the outlet and reconnect it after 10 seconds. The product will reset
and should operate normally after.
· If the Check Code continues to appear even after resetting the product,
please contact customer support at
1-844-865-9273 or www.thinkware.com.
Additionally, remove any remaining food waste inside the product before
requesting assistance.
20
6 Product care and maintenance
To maintain the optimal performance of the product, regularly replace the
activated carbon inside the filter and clean the stainless steel cover.
6.1 Replacing the activated carbon
To maintain the optimal performance of the product, it is recommended to
regularly replace the activated carbon inside the filter. The replacement
interval for the activated carbon is generally every 2 to 3 months, based on
an average usage of two times per week. However, the replacement frequency may
vary depending on the type and quantity of food waste processed.
To purchase replacement filters, scan the QR code on the label attached to the
side of the product using your smartphone.
01
Turn off the power of the product before removing the cover located on the
back of the product. Once the cover is removed, you can remove the filter.
1 2
02
Insert your fingers into the slots located on the sides of the filter lid and
open the filter lid.
21
03
Dispose of the filter’s activated carbon in the garbage. Used activated carbon
is considered general waste.
04
After removing the packaging film and label seal from the replacement filter
box, remove the top of the box along the perforated line.
05
Place the filter case upside down on top of the replacement filter box and
push it down completely until it is securely attached.
22
06
After flipping the combined filter back over, gently shake it from side to
side to prevent the activated carbon layer from mixing. Then, pull up on the
box and fill the filter with activated carbon.
· Gently shake the box to prevent the activated carbon from spilling.
· The activated carbon is layered for optimal deodorizing
1
2
effectiveness. When flipping the filter, be careful not to mix the
layers of activated carbon.
07
Close the filter lid.
08
Align the top of the filter with the back of the product and press the filter
downward to insert it. Then, close the filter cover.
2 1
23
6.2 Cleaning the stainless steel cover
During food waste processing, residue may accumulate on the stainless steel
cover. To maintain product cleanliness, it is recommended to regularly check
and clean the stainless steel cover.
01
After turning the dial clockwise, press the Open button to unlock the lid and
open it.
1
2
02
Hold the knob of the stainless steel cover and pull it towards you to detach
it from the lid.
The interior of the product will be hot after operating. To avoid burns, allow
the interior of the product to cool for at least 20 minutes before removing
the cover.
03
Please use warm water and a neutral detergent to clean the stainless steel
cover. Be sure to use a soft cloth or sponge to avoid scratching the surface.
Avoid using abrasive materials like scouring pads, as they can damage the
coating of the cover.
04
Align the thoroughly dried stainless steel cover with the cover groove on the
lid and firmly attach it to the lid to ensure a secure fit.
24
7 Product FAQs
Please refer to the following table for answers to frequently asked questions
about the product.
7.1 Power and electrical usage
Q.
A.
Do I need to keep the power on continuously?
· It is recommended to keep the power on for the use of AI Storage
Mode/Storage Mode. AI Storage Mode/Storage Mode is a function designed to
prevent food waste from spoiling and to remove odors inside the bucket.
· When using AI Storage Mode/Storage Mode, the electricity consumption is
approximately 2 kWh per month.
7.2 Product usage
Q.
What is the food waste processing capacity?
A. It can process up to 4 liters (1.05 gallons) of food waste at a time.
Please do not exceed the maximum fill line when disposing of food waste. Doing
so may damage the product.
Is it normal for steam to be generated during product usage?
· When food waste is dried out, it can generate steam. This is a normal
phenomenon. The steam will gradually dissipate over time.
· Steam can be generated due to the difference in temperature between the air
coming out of the filter and the external air.
· If there is limited space or is close to surrounding objects or walls, poor
ventilation can hinder the flow of steam and impair the performance of the
product.
· Ensure that there is sufficient space around the product for proper steam
discharge. For more details, please refer to “2 Choosing an appropriate
location.”
Why is the compost not a powder?
· The end result of the compost can vary depending on the type of food waste
that was input. Fish and cooked vegetables: Fine powder form Raw
vegetables: Small cereal like particles
· Starchy foods, such as rice or dough, can be discharged in clumps the size
of red beans.
How should the processed waste be disposed of?
According to current regulations, dried processed waste is classified as food waste. Please dispose of the dried waste in a food waste bag or collection bin. The volume of the waste will be significantly reduced compared to before processing. Also, there will be no foul odor. It is recommended to have a separate storage container to collect the waste and dispose of it all at once.
To request product aftersales service, what should I do?
To request product after-sales service, please contact our customer support at 1-844865-9273. Additionally, remove any remaining food waste inside the product before requesting assistance.
25
8 Specifications
Please refer to the following table to check the specifications of the product.
Item Product name Brand name Model name Rated voltage Power consumption
Processing method Reduction rate Installation method Deodorization method
Processing capacity
Weight
Dimensions
Specifications Smart food composter
BLUE VENT FG-ADM240N AC 120V, 60Hz
0.7kW Dry crushing
Up to 95% Freestanding Composite deodorization filter Maximum 4L
(1.05gal) 26lbs (11.8kg)
320 X 450 X 383.7mm
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Product Warranty
The bucket and filter (including activated carbon) are consumable parts.
Thank you very much for purchasing a BLUE VENT product. To receive customer
support, please provide the product warranty certificate indicating the
purchase date.
Model Name Date of purchase Place of purchase
Name Address Phone Number
Thinkware Mobile provides a warranty for the product in accordance with the
Consumer Protection Act and the standards for consumer dispute resolution
(Federal Trade Commission Act).
Thinkware Mobile is not responsible for repair, replacement, or refund in
cases where the product has been returned without a malfunction.
Thinkware Mobile only provides normal service on genuine products. (Service
cannot be provided on non-genuine products).
Product exchanges will be made for the same type of item. If an exchange for
the exact same product is not possible, a similar product will be provided.
This product warranty certificate and the product’s serial number will not be
reissued, so please store them safely.
The warranty period for the product begins on the date of purchase, be sure to
have your invoice/receipt at the time of purchase ready when requesting for
customer support.
Warranty Policy
Thinkware Mobile North America provides a warranty to the original purchaser
for the following period from your date of purchase against deficiencies in
material and workmanship under normal use. Should this unit fail to operate in
a satisfactory manner within the warranty period, Thinkware Mobile will
replace or repair the product at its discretion. We may use functionally
equivalent, similar (if model is discontinued or out of stock), reconditioned,
refurbished, remanufactured, pre-owned or new products or parts.
Main Smart Food Composter unit in box: 12 months
The smart food composter unit’s warranty is tracked via the original purchase
receipt. Shipping fees for returned items back to Mondo System, including
warranty items, are the responsibility of the customer. All returns and
warranty shipments must include a tracking number as we are not responsible
for damaged or lost returns.
If service is required: Should this unit fail to operate in a satisfactory
manner, it is best to first check with the store where it was originally
purchased. Should this fail to resolve the matter and if you believe your unit
meets the criteria for warranty replacement or repair, please contact us by
email at support@thinkware.com or phone at
1-844-865-9273 (Monday Friday from 8
AM to 5 PM, and Saturday from 9 AM to 5 PM PST).
This limited warranty does not cover: 1. Devices was not purchased from an
authorized Thinkware Mobile retailer. 2. Device malfunctions due to the normal
wear and tear, misuse, lack of maintenance, accidents, modification,
alteration or repairs by an unauthorized person or entity. 3. Ducts that are
operated in combination with ancillary and/or peripheral equipment not
furnished or otherwise
certified by Thinkware Mobile for use with the product or any damage to the
product or ancillary and/or peripheral equipment as a result of such use.
Customer Support: 1-844-865-9273 /
www.thinkware.com
Ver. 1.0 (Aug. 2023)
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>