HEKOSOLAR Surge Powerbank 10.000mAh User Manual
- June 13, 2024
- HEKOSOLAR
Table of Contents
HEKOSOLAR Surge Powerbank 10.000mAh
Product Information
The solar powerbank is a slim and lightweight device that allows you to easily take it anywhere. It has sufficient battery capacity to charge your mobile devices multiple times before needing to be recharged itself. The carabiner makes it easy to attach the powerbank to your backpack or bag, allowing you to charge on the go while hiking, camping, or traveling. The powerbank features built-in charging cables, a wireless charging panel, a flashlight, an hanging ring, a solar panel, an on/off button, and input/output ports including micro USB, USB-C, and USB.
Product Usage Instructions
- Keep the powerbank out of the reach of children and pets.
- Do not drop, open, dismantle, or damage the powerbank. If it is damaged, do not use it and contact HEKO Solar for further instructions.
- Avoid exposing the powerbank to water and humid environments. Do not use the powerbank in water as it is only splash-proof.
- Store the powerbank in a dry place at room temperature when not in use.
- Only use the provided USB cable to charge the powerbank and charge it using a certified USB charger or a computer. Do not use other cables or chargers to charge the powerbank.
- Charge the powerbank in a well-ventilated area and do not place it on flammable materials during charging.
- Keep the powerbank away from fire, heat sources, and explosive substances.
- Avoid using the flashlight function of the powerbank for extended periods to prevent overheating.
- Turn off the flashlight function when not in use to prevent unnecessary power consumption.
- Do not use the powerbank if it is damaged or if the casing is opened.
- Stop using the powerbank if you notice abnormal heat, smoke, strange odors, sounds, or behavior and immediately contact the manufacturer.
Failure to comply with these safety instructions may result in injury or damage to the powerbank and other properties. Therefore, strictly adhere to these instructions for safe and trouble-free use of the solar powerbank. HEKO Solar is not liable for any injury or damage to the powerbank and other properties when safety rules are not followed. Use of the product is entirely at your own risk.
INTRODUCTION
Congratulations on your purchase of a HEKO Solar powerbank! This handy gadget allows you to charge your mobile devices anywhere, even when there is no electrical outlet nearby. By utilizing solar energy, the powerbank can be charged using the sun, allowing you to be environmentally friendly and energy- efficient. With this manual, you can easily use and optimize the solar power- bank. We recommend that you carefully read this manual before using the powerbank, to ensure that you get the most out of your product and remain safe while using it.
PRODUCT OVERVIEW
In the package, you will find the following items:
- Solar powerbank: This is the main product of the pack-age and contains a battery that can be charged using solar energy or via an electrical outlet.
- Carabiner hook: This hook can be attached to the powerbank so that you can hang it on your backpack, tent, or other objects for easy access.
- USB cable: This cable is used to charge the powerbank via an electrical outlet or other USB port.
- User manual: This manual contains important information about using the solar powerbank and helps you optimize its features.
The solar powerbank has a sleek design and is lightweight, so you can easily take it with you anywhere. The battery capacity is sufficient to charge your mobile devices multiple times before the powerbank itself needs to be recharged. The carabiner hook makes it easy to attach the powerbank to your backpack or bag, so you can charge it on the go while hiking, camping, or traveling.
PRODUCT OVERVIEW
- Built-in charging cables: The powerbank contains three types of built-in cables, namely micro USB, USB-C, and a lightning connector. The maximum output of these connections is 5V/2A.
- Wireless charging panel: The wireless charging panel can wirelessly charge devices when they come into contact with the panel. The maximum output of this connection is 5V/1A.
- Flashlight: The flashlight provides bright white light and can burn in three different modes. Steady light, SOS mode, and strobe mode.
- Hanging ring: This ring can be used to attach the powerbank to other objects.
- Solar panel: The solar panel ensures that the powerbank is charged when the panel comes into contact with direct (sun)light.
- On/off button: This button can be used to turn on both the powerbank and the flashlight function.
- Input/output micro USB, USB-C, and USB: The micro USB and USB-C ports serve as input for charging the powerbank via the power grid. The maximum input is 5V/2A. The USB port serves as output. The maximum output of this port is 5V/2A.
GET STARTED
First time charging of the solar powerbank
Before using the solar powerbank, ensure that it is fully charged. This can be
done by connecting the powerbank to a USB port using the provided USB cable.
The maximum input via USB-C is 5V/2A. Charging from 0% to 100% takes
approximately 5 hours.
Charging via solar energy
Charging the powerbank using solar energy can take some time and is dependent
on the amount of sunlight available. It can take up to 25-30 hours to fully
charge the powerbank using solar energy. To get the most out of sunlight,
place the powerbank in a sunny location where it is directly exposed to the
sun. A good location may be outside on a windowsill or on a table in the
garden. The powerbank has a solar panel on the top that captures sunlight and
converts it into electricity. The solar panel has a capacity of 1 watt, which
means it can produce about 200 mA of power under ideal conditions. This is
enough to slowly charge the powerbank’s battery, but it may take some time to
fully charge the powerbank. To check if the powerbank is being charged using
solar energy, it is best to check the battery level by pressing the power
button. If the powerbank is being charged using solar energy, the bottom LED
indicator will light up green to indicate that charging is in progress.
Note: charging the powerbank using solar energy is dependent on weather conditions. If it is cloudy, it may take longer to charge the powerbank or it may not be possible to charge the powerbank at all. If it is raining, do not expose the powerbank to moisture as this may damage it.
If you want to regularly charge the powerbank using solar energy, it is important to regularly expose the powerbank to direct sunlight. This will keep the powerbank charged and ready for use when you need it.
Connecting devices to the solar powerbank
To connect the powerbank to a device that needs to be charged, plug the device
into the powerbank’s USB port using the provided USB cable or the built-in
cables. The powerbank will automatically start charging the device. The built-
in cables support connections for micro USB, USB-C, and lightning (Apple).
Checking the battery status
The solar powerbank comes with an LED indicator that shows how much power is
left. This is indicated by the blue lights on the front of the powerbank.
Press the power button to check the battery level. Each blue light represents
25% remaining charge capacity. The powerbank is fully depleted when no blue
light remains on.
Activating the flashight function
The powerbank also comes with a convenient flashlight function. This can be
activated by quickly pressing the power button twice. The flashlight has three
different modes:
- Continuous mode: The first mode is the standard mode and is activated by pressing the power button twice. This keeps the flashlight on continuously until you turn it off.
- SOS mode: The second mode is the SOS mode. This is ac-tivated by pressing the power button again. In this mode, the flashlight flashes in the internationally recognized SOS Morse code. This can be used in emergencies to attract attention.
- Strobe mode: The third mode is the strobe mode. This is activated by pressing the power button a third time. In this mode, the flashlight blinks rapidly and regularly.
Turning the powerbank on and off
The powerbank can be turned on by pressing the power button once. The blue
lights on the front of the powerbank will light up. The powerbank does not
need to be turned off manually as it will automatically turn off when no
devices are connected, or when the devices are fully charged.
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The powerbank comes with a convenient wireless charging panel that allows you
to charge your wirelessly chargeable devices without using cables. To
wirelessly charge your device, simply place it on the wireless charging panel
of the powerbank and wait for it to charge. The wireless charging panel has a
maximum power output of 5V/1A, which means it is suitable for charging most
wirelessly chargeable devices such as smartphones, smartwatches, and earbuds.
Please note that not all devices can be wirelessly charged and that some
devices may not be compatible with the powerbank’s wireless charging panel. If
you are unsure about the compatibility of your device, please consult your
device’s manual or contact the manufacturer for more information. Finally,
while your device is being wirelessly charged, please be aware that the
powerbank’s wireless charging panel may become warm. This is normal and not a
cause for concern. However, please make sure not to cover the device or the
powerbank while they are being charged as this may cause overheating and
damage to the device or the powerbank.
SAFETY INSTRUCTIONS
- Keep the powerbank out of reach of children and pets.
- Do not drop, open, dismantle, or damage the powerbank. If the powerbank is damaged, do not use it and contact HEKO Solar for further instructions.
- Keep the powerbank away from water and humid envi-ronments. Never use the powerbank in water. The powerbank is only splash-proof.
- Store the powerbank in a dry place at room temperature when not in use.
- Use only the provided USB cable to charge the powerbank, and charge it using a certified USB charger or computer. Do not use other cables or chargers to charge the powerbank.
- Charge the powerbank in a well-ventilated room and do not place it on flammable material while charging.
- Keep the powerbank away from fire, heat sources, and explosive materials.
- Do not use the flashlight function of the powerbank for extended periods to prevent overheating.
- Turn off the flashlight function when not in use to avoid unnecessary power consumption.
- Do not use the powerbank if it is damaged or if the casing is opened.
- Stop using the powerbank if you notice abnormal heat, smoke, strange odors, sounds, or behavior, and immediately contact the manufacturer.
- The operating temperature of this product is 0ºC to 45ºC (32ºF to 113ºF), so do not place it in temperatures above 60ºC (140ºF), including places near heat sources such as stoves, heaters, etc.
- Do not use chemicals to clean the powerbank.
Failure to comply with these safety instructions can result in injury or damage to the powerbank and other properties. Therefore, strictly adhere to these instructions for safe and trouble-free use of the solar powerbank. HEKO Solar is not liable for any injury or damage to the powerbank and other properties when safety rules are not followed.
FREQUENT PROBLEMS
If you experience any issues while using the solar powerbank, please follow the steps below to troubleshoot:
Powerbank is not charging:
- Check if the USB cable is properly connected to the powerbank and the charger.
- Check if the charger is working by connecting it to another device.
- Try using another USB cable to see if the issue is resolved.
- Place the powerbank in direct sunlight to see if it starts charging.
Powerbank is not fully charging:
- Check if the charger is supplying enough power (5V/2A).
- Make sure the powerbank is not being used while it’s charging.
- Check if the USB cable is not damaged.
Powerbank is not supplying power to a device:
- Check if the powerbank is fully charged.
- Ensure that the powerbank is turned on and that the connected devices are compatible.
- Try using another USB cable to see if the issue is resolved.
The flashlight function is not working
- Check if the powerbank is turned on and if the flashlight mode is correctly activated.
- Check if the powerbank battery is fully charged.
- Try activating the flashlight function again by pressing the power button twice quickly.
If the issue cannot be resolved with the above steps, please contact HEKO Solar for further assistance. It is important to use only original parts and accessories when troubleshooting to avoid further issues.
PRODUCT SPECIFICATIONS
- Battery: Lithium polymer battery
- Solar panel: 1W, monocrystalline
- Input: TYPE-C 5V/2A, Micro 5V/2A
- Output: USB 5V/2A, TYPE-C 5V/2A, wireless 5V/1A 5W
- Lightning/Type-C/Micro output: 5V/2A
- Material: ABS+PC
- Water and dust protection: IP65
- Flashlight: 1.8W
- Charging display: 4-frame dynamic display (blue lights)
- Solar panel display: Green light
- Color: Black
- Protection: The product provides protection against short circuit, overcharging, overvoltage, and overcurrent.
- Other features: Protection against water, dust, and falls.
- Product dimensions: 166x76x21mm
- Net weight: 350 grams
- Gross weight: 450 grams.
GUARANTEE AND SERVICE
The solar powerbank comes with a one-year warranty from the date of purchase against manufacturing defects and material defects. The warranty does not cover damage caused by improper use, abuse, accidents, or improper storage. In addition, damage caused by liquids, fire, earthquakes, floods, and other natural disasters is not covered. If you believe that your solar powerbank has a defect, please contact our customer service for assistance. Our staff is ready to answer your questions and resolve any issues. If a problem cannot be solved remotely, our customer service can assist you with returning your solar powerbank. Please make sure to return the original packaging and all accessories to avoid any issues. Please note that our warranty does not affect your statutory rights as a consumer, and this warranty does not affect the seller’s warranty or the statutory warranty. For more information on our warranty terms, please contact our customer service. Within 30 days from the date of purchase, products can be returned in good packaging and without damage and will be fully refunded. If the product is not satisfactory,please feel free to contact our customer service at info@hekosolar.com. This way we can find a suitable solution and continuously improve our products and services.
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