tp-link VIGI C340-W WiFi Network Camera User Guide

tp-link VIGI C340-W WiFi Network Camera User Guide

Safety First:

• Make sure your power supply matches your camera.
• Make sure that the wall is strong enough to withstand 4 times the weight of the camera and mounting bracket.
• If you are uncertain or uncomfortable performing the installation, consult a qualified electrician.

Package Contents

Appearance

1. Microphone

2. IR LED

3. White Light

4. Lens

5. RESET Button Long press the button to reset the camera to factory settings.

6. Micro SD Card Slot
   Insert a micro SD card for local storage. Initialize the SD card via VIGI app before recording videos.

7. Status LED

8. Speaker

9. RJ45 Ethernet Port

10. Power Supply Interface

Mount Camera

Option 1: Wall/Ceiling Mounting

1. Stick the mounting template to the desired mounting place.
   Drill 4 screw holes according to the template.

2. Insert the anchors into the holes, use the provided screws to fix the camera’s bracket to the wall or ceiling.

Option 2: Pole Mounting

1. Thread each of the two cable ties through the slits on the back of the camera’s bracket indicated below.
2. Slip the two cable ties through the pole. Tighten them to firmly attach the pole.

Installing Waterproof Cable Attachments
Install the waterproof cable attachments for the network interface when the camera is installed outdoors.
Note: Make sure each part is securely attached and the waterproof rings are flush to keep out water.

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Fix the O-ring to the network interface of the camera and connect the network cables.
3. Attach the network interface with the waterproof jacket, then twist to lock.
4. Insert the waterproof ring into the waterproof jacket. Rotate the fix nut to secure it to the waterproof jacket.

Install Waterproof Seal for Power Connectors
Install the waterproof seal for the power connectors when the camera is installed outdoors.

Set Up Camera

Here is a typical network topology. The camera works with an NVR for easier batch access and management.

Step 1. Download the TP-Link VIGI App
Get the TP-Link VIGI App from the Apple App Store or Google Play.

https://www .tp-link.com/app/qrcode/?app=vigi

Step 2. Power On the Camera
Connect your camera to the power source with the provided power adapter.

Step 3. Set Up

1. Open the TP-Link VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
2. Tap the + button on the top right and follow the app instructions to activate and add your cameras. Note: If you want to use the NVR for easier batch access and management later, add the camera to the same network as the NVR.
   Done! You can now remotely view live video, manage cameras, and get instant alerts.

More Management Methods

You can also access and manage your cameras via any of the methods below.

Method 1: Use the camera with your VIGI NVR
Before you start, make sure the NVR is working properly.

1. Right click on the Live View screen and click Add Camera.
2. Select your camera and click + to add your camera directly. If you have disabled Plug and Play on your NVR, create a password or use a preset password for your camera.
   If you are using your cameras with other NVR brands, refer to the NVR’s User Manual to add cameras.

Method 2: Via the VIGI Security Manager (Windows only)
View live video and modify camera settings on your computer.

1. Download the VIGI Security Manager on your computer at https://www.tp-link.com/support/download/vigi-securitymanager/.
2. Install the VIGI Security Manager and open it.
3.  Cameras on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click + Add to activate your discovered cameras by setting passwords, and follow the instructions to add your cameras.

Method 3: Via a Web Browser
View live video and modify camera settings via a web browser.

1. Find the camera’s IP address on your router’s client page.
2. On your local computer, open a web browser and enter https://camera’s IP address (https://192.168.0.60 by default).
3. Select your Country/Region and Time Zone.
4. Set a password to activate the camera. Done. You can view the live video on the Preview page, and go to the Settings page to change camera settings.

Frequently Asked Questions (FAQ)

Q1: What can I do if I fail to configure my camera?

• Check if the camera is powered on properly. • Make sure you have a 2.4 GHz wireless network for camera connection. • Make sure your camera and NVR/computer/Phone are in the same subnet. If not, use TP-Link VIGI app to add your camera to the same network wirelessly or connect your camera to the same network via an Ethernet cable. • For other NVR brands, make sure you have activated the camera by setting a password via the VIGI Security Manager or TP-Link VIGI app.

Q2: How do I reset the camera?

• Rotate the sphere and unfasten the two fixed screws to remove the cover. Long press the reset button until the Status LED starts blinking red quickly

Q3: What should I do if I forgot the password of the camera?

• You can reset the password of the camera via VIGI NVR or VIGI Security Manager. For more details, refer to NVR and Security Manager’s User Guides. • You can reset the camera and activate it again. During the activation process, you can set a new password.

Q4: What should I do if the SD card is not working properly?

• Make sure you are using a micro SD card. • Unplug the SD card and insert it again. Make sure you have inserted the SD card correctly. • It’s recommended to use a Class 10 micro SD card or higher, with storage from 8 GB to 256 GB. • Make sure you have initialized the microSD card in TP-Link VIGI app. • If the problem still persists, contact our technical support.

Safety Information

• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Do not use damaged charger or USB cable to charge the device.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Adapter shall be installed near the equipment and shall be easily accessible.
• The power adapter must be used indoors. Make sure that the temperature of the power adapter is within 0-40°C.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.

For more questions, please refer to https://www.tp- link.com/support/faq/2850/
For technical support and other information, please visit https://www.tp- link.com/support, or simply scan the QR code.
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/ TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www .tp-link.com/support/ukca/

FCC compliance information statement
Product Name: Wi-Fi Network Camera Model Number: VIGI C340-W/VIGI C440-W/VIGI C540-W

Component Name Model
I.T.E. Power T120100-2B1

Responsible party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/
Tel: +1 626 333 0234 Fax: +1 909 527 6804 E-mail: sales.usa@tp- link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2023.08.17

FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T120100-2B1
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: https://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2023.08.17

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz–2472MHz (20dBm)
EU declaration of conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/ EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tp-link.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body.
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www .tp-link.com/support/ukca/
Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• Operating Temperature: -30-60
• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanations of the symbols on the product label

Note: The product label can be found at the bottom of the product and its I.T.E. power supply. Symbols may vary from products.

References

• Link: Simple, secure one-click payments
• CE Regulatory Compliance | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• Common questions about VIGI | TP-Link United Kingdom
• Regulatory Compliance | TP-Link
• WiFi Networking Equipment for Home & Business | TP-Link

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