j5create JVU368 360° Al-Powered Webcam with Speakerphone Instruction Manual

j5create JVU368 360° Al-Powered Webcam with Speakerphone

Product Information

• Product Name: JVU368 Webcam
• Control Key Description: The webcam features a touch bar and button control for various functions.
• Speakerphone: The webcam has a built-in speakerphone for audio communication.
• LED Indicator: The webcam has an LED indicator to show its status.
• IR Receiver: The webcam has an IR receiver for remote control  operation.
• Microphone: The webcam has a built-in microphone for audio recording.
• Cable Length: The webcam comes with a 200 cm (78.7 in) long cable.

360° Al-Powered Webcam with Speakerphone

 Function Description

 Quick Installation Guide

Basic Operation

Remote Control

1.  Full Screen Mode
2.  Host Mode: use the touch bar to specify the participant’s location
3. Dual speakers Mode: use the touch bar to specify the two participants’ locations
4. Three speakers Mode: use the touch bar to specify the three participants’ locations
5. 360° All Around View Mode
6. Single View Mode: select single mode and turn the camera to the vertical position

AI detection is on by default, which will track participants or frame the screen automatically.

Press  to enter advanced operation and switch frames.

LED Indicator

• Blue: In use
• Purple: Power on
• Red: Mute

Start a video call with your JVU368

Ensure your PC, Mac®, or Chromebook™ has Internet service, and that both you and the person you  need to call are using a video calling application. Select the correct video device and microphone in the settings menu in the video calling application.

1.  The JVU368 provides full HD 1080p video calling, a network with a minimum upload speed.
2. 1080p calling may be affected by available network bandwidth, CPU speed, type of video calling application, etc.
3. Wide compatibility: Zoom™, Facebook™ Messenger, Skype™, Microsoft Teams™, etc.

For Windows® 10 & 11

1.  Go to Start > Settings > Privacy / Privacy & Security > Camera/Microphone/speaker
2.  Choose your preferred settings to allow apps to access your camera and microphone.
3. Turn on your camera and microphone/speaker from within the settings of your video calling

Privacy Settings for macOS® 13 Ventura

1. On your Mac® click on the Apple® icon > System Settings > Privacy & Security
2. Within the Microphone and Camera options make sure the app you are trying to use is allowed.
3. Select the checkbox next to an app to allow it to access the camera microphone. Deselect the
4. checkbox to turn off access for that app. If you turn off access for an app, you will be asked to turn it on again the next time that app tries to use your camera or microphone.

Special Notes

1.   When using the JVU368, if you need to connect to a USB™ hub, you must use a USB™ 3.0 hub within  external power supply
2.  If connected to a USB™ 2.0 speaker performance may be limited, we strongly recommend  plugging the USB-C® / USB™ Type-A connector to a USB™ 3.0 port
3.  Compliant with USB™ 3.0, 900 mA
4. We strongly recommended keeping the camera at a temperature between 14°F to 104°F (-10°C to 40°C) when it is powered on

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

LIMITED WARRANTY

j5create offers a limited 1-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:

• a copy of the original purchase invoice to verify your warranty
• a product serial number
• a description of the problem
• customer’s name, address, and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.

REGULATORY COMPLIANCE FCC
This equipment has been tested and found to comply with FCC 47 CFR FCC Rules and Regulations Part 15, Subpart B, Class B Digital Device ANSI C63.4-2014, January 2016 (Updated April 2019)..
Operation is subject to the following two conditions:

• This device may not cause harmful interference
• This device must accept any interference, including interference that may cause undesired operation of the device.

CE / UKCA
This equipment is in compliance with the requirements of the following regulations:

CE
EN 55032:2015/A1:2020
EN IEC 61000-3-2:2019
EN 61000-3-3:2013+A1:2019
EN 55035:2017/A11:2020

UK
BS EN 55032:2015/A1:2020
BS EN IEC 61000-3-2:2019
BS EN 61000-3-3:2013+A1:2019
BS EN 55035:2017/A11:2020

RCM
This equipment is in compliance with the requirements of the following regulations:
Australian/New Zealand Standard(s): AS/NZS CISPR 32:2015 + A1 : 2020

VCCI
This equipment is in compliance with the requirements of the following regulations:
CISPR 32 : 2016, Class B

BSMI
CNS15998-1 C5284-1(109年06月)
CNS 15936 C6459 (105年09月)

Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage. No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, including photocopying, recording or information recording and retrieval systems without the expressed written permission of the manufacturer.

LIMITATION OF WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.

J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.
For more information please visit our website at http://www.j5create.com
USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Windows, Skype, and Microsoft Team are trademarks of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Apple, Mac, and macOS are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Chromebook is a trademark of Google LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Zoom is a trademark of Zoom Video Communications, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Facebook is a trademark of Facebook, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners.  All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others. Copyright © 2023 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

STOP!
If you have any problems with this product please contact our technical support team for assistance.

TECHNICAL SUPPORT
Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com

References

• j5create International
• Drivers & Downloads - j5create

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