ELECTUS DISTRIBUTION WQ7429 Type C to Dual HDMI 2.0a Converter Instruction Manual
- October 31, 2023
- ELECTUS DISTRIBUTION
Table of Contents
ELECTUS DISTRIBUTION WQ7429 Type C to Dual HDMI 2.0a Converter
PRODUCT INFORMATION
- Positive and negative plugs, as well as hot plugs, are supported by the Type C interface.
- Downstream HDMI2.0a interface, single-port output maximum resolution 38402160/60Hz, dual-port display maximum support 38402160/60Hz resolution, and backward compatible with 1080P resolution.
- A driver is not required. Drivers aren’t necessary, it requires no power supply and is simple to operate.
- The dual display allows MST extension under Windows, with a resolution of up to 4K 60Hz (Mac OS system does not support MST expansion function).
- Support HDCP2.2, HDR and 3D mode;
- Compatible with WIN7/8/8.1/WIN10 32-bit 64-bit operating system.
- Compatible with a variety of devices, including laptops, mobile phones, and tablets.
FAQS
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Why can’t my TV or monitor reach 4K@60Hz HD resolution?
Answer : Ensure that the host device has a computer port that supports the HDMI2.0 protocol to transmit 4K@60Hz high-definition video. -
Why can’t the product support MST function normally when connected to my mobile phone/computer or tablet device?
Answer : MST is currently only available under Windows 10 operating systems. Other Windows versions and Mac OS systems are not supported (mobile phones don’t support this functionality). -
Why can’t my mobile phone/computer or tablet device connect to the product to output the video screen normally?
Answer : Verify whether the device has a Type C port that supports video output. The Type C port on some electronic devices is only capable of transferring data and charging (please refer to the official website of the device brand for more details). -
Why can’t my computer’s dual output go up to 4K60Hz, but only 4K30Hz?
Answer : Check to see if your signal output source Type C interface supports DP1.4 output; if it just supports DP1.2, it will only go up to 4K30Hz.
Cuatomer Support
Distributed by:
Electus Distribution Pty. Ltd.
320 Victoria Rd, Rydalmere NSW 2116 Australia
www.electusdistribution.com.au
