Miele HS10 Vacuum Cleaner Instruction Manual

: June 12, 2024
: Miele

Table of Contents

Miele HS10 Vacuum Cleaner
Warning and Safety instructions
Technical safety
Accessories
Guide to the appliance
Caring for the environment
Connection
Use
Maintenance
Cleaning and care
Problem-solving guide
Service
Documents / Resources

Miele HS10 Vacuum Cleaner

Miele-HS10-Vacuum-Cleaner-PRODUCT

Warning and Safety instructions

This vacuum cleaner conforms to current safety require-ments. Inappropriate use can lead to personal injury and damage to property.
Please read the operating instructions before using the vacuum cleaner for the first time.
They contain important information on the safety, use and maintenance of the vacuum cleaner.
This will prevent both personal injury and damage to the appliance.
In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the “Connection” chapter as well as the safety instructions and warnings.
Miele cannot be held liable for injury or damage caused by non-compliance with these instructions.
Keep these operating instructions in a safe place and pass them on to any future owner.
Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, clean-ing and troubleshooting. Switch off at the wall socket and unplug it.

Correct application

This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs and robust hard flooring.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner is intended for use at altitudes of up to 4000 m above sea level.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not vacuum people or animals. Any other types of use, modifications, or alterations are not permitted.
The vacuum cleaner can only be used by people (including children) with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognize the consequences of incorrect operation.

Safety with children

The danger of suffocation. Packaging, e.g. plastic wrap-pings, must be kept out of the reach of babies and chil-dren. Whilst playing, children could become entangled in packaging or pull it over their heads and suffocate.
Children under 8 years of age must be kept away from the vacuum cleaner unless they are constantly supervised.
Children aged 8 and older may only use the vacuum cleaner without supervision if they have been shown how to use it in a safe manner. Children must be able to understand and recognize the possible dangers caused by incorrect operation.
Children must not be allowed to clean or maintain the vacuum cleaner unsupervised.
Please supervise children in the vicinity of the vacuum cleaner and do not let them play with it.

Technical safety

Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a dam-aged appliance.
Compare the connection data on the data plate of the vacuum cleaner (mains voltage and frequency) with that of the mains electricity supply. This data must match exactly. Without modifications, the vacuum cleaner is suitable for 50 Hz or 60 Hz.
The mains electrical plug must be fitted with an appro-priate fuse.
AU/NZ: The mains electrical outlet must be fitted with an appropriate circuit breaker.
Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island net-works, back-up systems) is possible. A prerequisite for op-eration is that the power supply system complies with the specifications of EN 50160 or an equivalent standard. The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated opera-tion or in operation that is not synchronised with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OHSAS 18001–2 ISO 45001.
AU/NZ: Temporary or permanent operation with a self-
sufficient or non-mains synchronous energy supply system (e.g. isolated networks, back-up systems) is possible. A re-quirement for the operation is that the energy supply sys-tem complies with all current local and national require-ments that apply to stand-alone, solar and/or battery sys-tems.
The protective measures provided in the domestic installa-tion and in this Miele product must also be assured in their function and operation in isolated operation or in non-mains synchronous operation, or replaced with equivalent measures in the installation.
While the vacuum cleaner is under warranty, repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.
Do not use the vacuum cleaner if the cable is damaged.
If the cable is damaged it must be replaced together with a complete cable rewind. For safety reasons this must only be done by Miele Service or a Miele authorised service technician.
Do not pull or carry the vacuum cleaner by the cable, and be careful not to damage the cable when withdrawing the plug from the socket. Keep the cable away from sharp edges and do not let it get squashed, for example, under a door. Avoid running the vacuum cleaner over the cable. This could damage the cable, plug or socket. The appli-ance must not be used if any of these have suffered dam-age.
Do not let the vacuum cleaner get wet. Clean only with a dry cloth or slightly damp cloth when disconnected from the mains supply.
Repairs should only be carried out by a Miele authorised service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced with genuine Miele re-placement parts.
The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.

Correct use

To avoid the risk of damage, do not use the vacuum cleaner without the dustbag, dust compartment filter and exhaust filter in place.
The dust compartment cover will not close without a dustbag fitted. Do not force it.
Do not vacuum up anything which has been burning or is still glowing e.g. cigarettes, ashes or coal, whether glow-ing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or sham-pooed rugs or carpets are completely dry before attempt-ing to vacuum.
Do not use the vacuum cleaner to vacuum toner dust.
Toner, such as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any inflammable or combustible li- quids or gases and do not vacuum in areas where such substances are stored.
Do not vacuum at head height and do not let the suction get anywhere near a person’s head.

Accessories

To avoid the risk of injury when vacuuming with a Miele Turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e. without an accessory attached as the rim could get dam-aged and you could hurt yourself on sharp edges.
Only use dustbags, filters and accessories bearing the “ORIGINAL Miele” logo on the packaging. The manufac-turer cannot otherwise guarantee the safety of the product.

Guide to the appliance

Miele-HS10-Vacuum-Cleaner-
FIG-1

Handle
Air inlet valve
Release catches*
Connection piece for storage*
Accessories holder with accessories
Telescopic suction tube release button*
Dust compartment lid release catch
Telescopic suction tube*
EasyLock suction tube*
Original Miele dustbag
Carrying handle
Floorhead*
Park system for storage
Motor protection filter
Original Miele exhaust filter*
Rotary selector
Connection cable
Footswitch for automatic cable rewind
Park system for pauses during vacuuming
On/Off footswitch
Airflow indicator
Hose connector
Suction hose

These special features depend on the model and may vary or may not be available on your vacuum cleaner.

Caring for the environment

Disposing of sales packaging

The packaging material protects the va-cuum cleaner from transport damage. The packaging materials used are se-lected from materials which are environ-mentally friendly for disposal and can therefore be recycled.
Recycling the packaging material re-duces the use of raw materials in the manufacturing process and also re-duces the amount of waste in landfill sites. Ensure that any plastic wrap-pings, bags, etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation.

Disposing of the dustbag and filters

Dustbags and filters are made from en-vironmentally friendly materials, and can be disposed of with the normal house-hold waste, as long as they have been used exclusively for general household dust.

Disposing of your old appli-ance

Before disposing of your old appliance, remove the dustbag and filters and dis-pose of them with your household waste.
Electrical and electronic appliances contain many valuable materials. They also contain certain materials, com-pounds and components which were essential for their correct functioning and safety. These could be hazardous to human health and to the environment if disposed of with household waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with household waste.
Instead, please make use of officially designated collection and disposal points to dispose of and recycle elec-trical and electronic appliances in your local community, with your dealer or with Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and to remove any lamps without des-troying them, where this is possible. These must be taken to a suitable col-lection point where they can be handed in free of charge. Please ensure that your old appliance poses no risk to chil-dren while being stored for disposal.

Notes on the European Regulation (EU) No. 666/2013

This vacuum cleaner is a domestic va-cuum cleaner and is classified as a uni-versal vacuum cleaner in accordance with the above-mentioned regulation.
These operating instructions and addi-tional information are available to down-load from the Miele website at www.miele.com.
The annual energy consumption stated in the regulation describes the indicat-ive annual energy consumption (kWh per year), based on 50 cleaning cycles. Actual energy consumption depends on how the vacuum cleaner is used.
All tests and calculations were carried out according to the following harmon-ised standards applicable at the time in due consideration of the published reg-ulation guidelines of the European Commission from September 2014:
a) EN 60312-1 Vacuum cleaners for household use – Part 1: Dry vacuum cleaners – Methods for measuring the performance.
b) EN 60704-2-1 Household and similar electrical appliances – Test code for the determination of airborne acoustical noise – Part 2-1: Particular requirements for vacuum cleaners.
c) EN 60335-2-2 Household and similar electrical appliances – Safety – Part 2-2: Particular requirements for vacuum cleaner and water suction appliances.
Not all floorheads and accessories sup-plied with the vacuum cleaner are inten-ded for intensive cleaning of carpets or
hard floors as described in the regula-tion. The following floorhead and setting were used to determine the values:
For energy consumption and cleaning class on carpet and hard floors and sound power level on carpet, the ad-justable floorhead was used with the brush retracted (press the foot-switch).
The data given in the regulation refers exclusively to the combinations and settings of the floorhead on the different floor surfaces described here.
Only original Miele dustbags, motor protection filters and exhaust filters were used for all measurements.

Illustrations

The illustrations referred to in the text are shown on the fold-out pages at the end of these operating instruc-tions.

Connection

Attaching the suction hose (Fig. 01)

Insert the hose connector into the suction opening on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces.
If you want to separate the pieces again, press the release catches at the side of the hose connector, and pull the suction hose out of the suction opening (Fig. 02)

Connecting the suction hose to the handle (Fig. 03)

Fit the connector at the other end of the suction hose into the handle until it clicks into position.
Your vacuum cleaner is fitted with one of the following suction tubes, depending on model:
EasyLock suction tube
Telescopic suction tube
Comfort telescopic suction tube

Assembling the EasyLock suction tube (Fig. 04)

Hold the suction tube by the connection piece and push it into the second suction tube, turning it clockwise or anti-clockwise until it clicks into posi-tion.
Slide the connection piece upwards until it clicks into position.

Connecting the handle to the suction tube (Fig. 05 + 06)

Insert the handle into the suction tube until it clicks into position. To do this, line up the guides on the two pieces.
To detach the handle from the suction tube, press the release catch and pull the handle out of the suction tube, twisting it slightly as you do so.

Adjusting the telescopic suction tube (Fig. 07)

One part of the telescopic suction tube is packed inside the other, and it can be adjusted to suit your height for comfortable vacuuming.
Grasp the release mechanism and adjust the telescopic suction tube to the required length.

Connecting the suction tube to the adjustable floorhead (Fig. 08)

Push the suction tube into the floorhead and turn it clockwise or anti-clockwise until it clicks into position.
To separate the suction tube from the floorhead press the release button and pull the suction tube away from the floorhead, twisting it slightly as you do so.

Activating the timestrip® filter change indicator on the exhaust filter

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters (Fig. 09):
an AirClean
b AirClean Plus 50 (light blue)
c Active AirClean 50 (black)
d HEPA AirClean 50 (white)
If your vacuum cleaner is fitted with exhaust filter c or d, you need to activate the timestrip® filter change indicator.
Press the release catch for the dust compartment lid and raise the lid as far as it will go (Fig. 10).
Remove the indicator strip (Fig. 11).
Press the timestrip® filter change indicator (Fig. 12).
After approx. 10–15 seconds, a thin red line will appear on the left-hand side of the display (Fig. 13).
Close the dust compartment lid securely, making sure it clicks into posi-tion. Take care not to trap the dust-bag when doing so.
How the timestrip® filter change indicator works
The timestrip® filter change indicator shows the remaining functional life of the exhaust filter. After approx. 50 oper-ating hours the display will be completely filled with red (Fig. 14). 50 oper-ating hours equates to approximately one year of use.

Using the supplied accessories (Fig. 15 + 16)

Dusting brush
Upholstery nozzle
Crevice nozzle
Accessory holder for the 3 accessories supplied

Symbols on the holder show where to attach the different accessories.
Attach the accessories holder to the suction tube when required (Fig. 16).
Some models are supplied as standard with one of the following accessories which are not illustrated.
AllergoTeQ floorhead
Turbobrush
These are supplied with their own oper-ating instructions.
Miele offers a range of suitable accessories for many special applications (see “Optional accessories”).

Use

Adjusting the floorhead (Fig. 17, 18 + 19)

Depending on the model, your vacuum cleaner will be fitted as standard with one of the floorheads illustrated.
This vacuum cleaner can be used for daily cleaning of carpets, rugs, and robust hard floors.
Miele offers a range of other floorheads, brushes, and accessories for other types of flooring and special applications (see “Optional accessories”).
Please observe the flooring manufacturer’s cleaning and care instruc-tions.
Clean even hard floors which are not susceptible to scratching, as well as flooring with gaps or deep crevices in it with the brush protruding:
Press the footswitch.
Vacuum carpets and rugs with the brush retracted:
Press the footswitch.
If the suction power of the adjustable floorhead seems too high, reduce the suction until the floorhead is easier to maneuver (see “Use” – “Regulating the suction power”).

Adjustable floorhead (Fig. 20)

The adjustable floorhead can also be used for vacuuming the stairs.
Risk of injury caused by a falling vacuum cleaner.
You may be injured if the vacuum cleaner should fall from the stairs.
When vacuuming stairs, it is best to start at the bottom of the stairs and move upwards.

Unwinding the mains cable (Fig. 21)

Pull the mains cable out to the required length.
Insert the plug into the socket.
Risk of damage due to overheating.
The main cable may overheat after a long period of use.
If vacuuming for longer than 30 minutes, the cable must be pulled out all the way.

Rewinding the cable (Fig. 22)

Switch off the wall socket and unplug it.
Press the rewind foot switch. The cable will rewind automatically.

Switching on and off (Fig. 23)

Press the On/Off foot switch.

Regulating the suction power (Fig. 24)

The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to man-oeuvre the floorhead.
The vacuum cleaner has symbols on the controls which indicate the type of use the power levels are suitable for.
Curtains, fabric
Upholstery, cushions
Cut pile carpets, rugs, and runners
Energy-saving vacuuming. This setting is also very quiet
Loop pile carpet and rugs
Hard floors and heavily soiled carpets and rugs
When using the adjustable floorhead, if the suction seems too high, reduce the suction power until the floorhead is easier to maneuver.
Turn the suction power selector manually to the power level you require.

Opening the air inlet valve (Fig. 25)

It is easy to reduce the suction power for a short time, e.g. to prevent rugs or other textile flooring from being sucked into the vacuum cleaner.
Open the air inlet valve on the handle far enough to reduce the suction power.
The floorhead will be easier to maneuver.

During vacuuming

When vacuuming, pull the cleaner behind you on its wheels. You can stand it upright for vacuuming stairs and curtains etc.
Setting down, transportation, and storage

Park system for pauses during vacu-uming (Fig. 26)

The Park system allows you to conveniently park the suction tube and floor-head during brief pauses.
Slot the floorhead into the slot in the parking attachment.
If your vacuum cleaner is on a slop-ing surface, e.g. a ramp,
Retract the telescopic suction tube fully
Do not use the park system if your
vacuum cleaner has an EasyLock suction tube.

Park system for storage (Fig. 27 + 28)

Risk of electric shock from mains voltage.
The mains voltage is applied to the appliance even if it is switched off.
After use, switch the appliance off at the wall socket and unplug it.
Stand the vacuum cleaner upright.
If your vacuum cleaner has a telescoping suction tube, retract the tubes fully so that it takes up less room for storage.
Slot the floorhead downwards into the parking attachment.
If your vacuum cleaner has an Easy-Lock suction tube, you can detach this so that the vacuum cleaner requires less storage space.
Press the release catch on the lower suction tube section and pull the top section out.
Push the connection piece attached to the upper suction tube into the lower suction tube.

Maintenance

Risk of electric shock from mains voltage.
The mains voltage is applied to the appliance even if it is switched off.
Before carrying out any maintenance work, switch the appliance off at the wall socket and unplug it.
The Miele filtration system consists of 3 accessories:
Original Miele dustbag (type FJM)
Motor protection filter
Original Miele exhaust filter
These accessories will need to be replaced from time to time to ensure that your vacuum cleaner performs efficiently.
We recommend using only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
Dustbags with the “ORIGINAL Miele” logo on the packaging are not made from paper or paper-based materials and nor do they have a cardboard col-lar. This is why Miele dustbags are particularly long-lasting and reliable.
Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Purchasing accessories

Original Miele accessories are available from the Miele webshop, the Miele Cus-tomer Service Department and from your Miele dealer.
Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.
With 3D4U, Miele also offers free ac-cessories to download for your 3D printer (www.miele.com, Service, 3D4U).
Every packet of original Miele dustbags contains 4 dustbags, one AirClean ex-haust filter and one motor protection fil-ter. Original Miele multipacks contain 16 dustbags, 4 AirClean exhaust filters and 4 motor protection filters (available de-pending on country).
Original Miele exhaust filters can also be purchased separately from the Miele Customer Service Department or your Miele dealer. Please quote the model number of your vacuum cleaner when ordering to make sure you get the cor-rect filter. You can also order these fil-ters via the Miele webshop.

Dustbag airflow indicator (Fig. 29)

Change the dustbag when the airflow indicator turns red, or sooner if it is no longer effective (see possible reasons for this below).
Blocked pores reduce the suction power of the vacuum cleaner. Dispose of the dustbag when it is full. Do not attempt to re-use the dust bag.

To check the airflow indicator

Attach the standard adjustable floorhead to the vacuum cleaner.
Switch the vacuum cleaner on and select the highest power setting.
Lift the floorhead off the floor a little.

How the airflow indicator works

The airflow indicator is set for normal household dust. This generally contains a mixture of dust, hair, threads, carpet fluff, grit, etc.
However, if the cleaner has been used to vacuum up fine dust, such as plaster, brick dust, cement, or flour, the pores of the dustbag will become blocked very quickly.
This affects the air permeability of the bag, and the marker will indicate that the bag is “full” even when it is not. The dust bag must be replaced if this is the case.
If, on the other hand, a large amount of hair and carpet fluff which typically contains a lot of air is vacuumed up, the indicator may fail to react even though the bag is full. You should still change it. Both these extremes can occur.

Removing the dustbag (Fig. 30)

Press the release catches at the side of the hose connector and pulls the hose out of the suction opening.
Press the release catch for the dust compartment lid and raise the lid as far as it will go (Fig. 10).
The dust bag has a flap that closes automatically when the dust compartment lid is raised to prevent any dust from escaping.
Pull the dustbag out by the grip on the collar.

Fitting a dustbag (Fig. 31)

Fit the new dust bag into the holder until it clicks into position. Leave the dustbag folded up when you take it out of the box.
Close the dust compartment lid securely, making sure it clicks into posi-tion. Take care not to trap the dust-bag when doing so.
A safety device prevents the lid from closing without a dustbag in place.
Do not force it.
Insert the hose connector into the suction opening on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces (Fig. 01).

Replacing the motor protection filter (Fig. 32)

Replace the motor protection filter whenever you start a new packet of dustbags.
Every packet of original Miele dustbags contains a motor protection filter. Multipacks contain 4 motor protection filters.
Open the dust compartment lid.
Pull the dustbag out by the grip on the collar.
Lift up the filter frame until it clicks and remove the old filter. Hold by the clean, unsoiled section to remove it.
Replace with a new motor protection filter.
Close the filter frame.
Fit the dustbag into the holder as far as it will go.
Close the dust compartment lid securely, making sure it clicks into posi-tion. Take care not to trap the dust-bag when doing so.

When to replace the exhaust filter

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters (Fig. 09):

an AirClean

Replace this filter every time you start a new packet of Miele dustbags. Every packet of original Miele dustbags contains one AirClean exhaust filter. Multipacks contain four AirClean filters.

b AirClean Plus 50 (light blue)
Replace this filter after approx. one year. Make a note of the date on the exhaust filter.

c Active AirClean 50 (black)

d HEPA AirClean 50 (white)

Replace this filter when the timestrip® filter change indicator is completely red (Fig. 14). The indicator lights up after approximately 50 hours of operation, which is equivalent to about a year of average use.
You can continue vacuum-ing when the light comes on.
However, the suction power will be reduced as will the effectiveness of the filter if it is not replaced in good time.

Replacing the AirClean exhaust filter (Fig. 33 + 34)

Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
Open the filter grille.
Grasp the used AirClean exhaust filter by the clean, unsoiled section and take it out.
Replace it with a new AirClean exhaust filter.
If you wish to fit an AirClean Plus 50, Active AirClean 50, or HEPA
AirClean 50 exhaust filter, see “Replacing one type of exhaust filter with another”.
Close the filter grille.
Close the dust compartment lid.
Replacing the AirClean Plus 50, Active AirClean 50 and

HEPA AirClean 50 exhaust filters (Fig. 35 + 36)

Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
Lift the exhaust filter and remove it.
Insert a new exhaust filter, making sure it goes in properly, then press it down into position.
If you are using exhaust filter c or d, press the timestrip® filter change indicators (Fig. 12).
After approx. 10–15 seconds, a thin red line will appear in the left-hand side of the display (Fig. 13).
If you wish to fit an AirClean exhaust filter, see “Replacing one type of ex-haust filter with another”.
Close the dust compartment lid.

Replacing one type of exhaust filter with another (Fig. 09)

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters:
a AirClean
b AirClean Plus 50 (light blue)
c Active AirClean 50 (black)
d HEPA AirClean 50 (white)
Do not use more than one exhaust filter at a time.

When changing the filter, please note

If you wish to replace exhaust filter a with filter b, c or d, it is essential that you remove the filter grille before you fit the new exhaust filter.
- If you are using exhaust filter c or d, you must also activate the timestrip® filter change indicator (Fig. 12).
If you wish to replace exhaust filter b, c or d with filter a it is essential that filter a is fitted in the filter grille* (Fig. 34).
- Filter grille – see “Optional ac-cessories”

Replacing the thread lifters (Fig. 37 + 38)

(not possible on EcoTeQ Plus floor-heads)
The thread lifters on the suction inlet to the floorhead can be replaced. Replace the thread lifters if the pile has worn down.
Lever the thread lifters from the slots.
To do so use a suitable tool, e.g. a flat blade screwdriver.
Fit new thread lifters.
Replacement parts are available from your Miele dealer or from the Miele Spare Parts Dept.

Cleaning and care

Risk of electric shock from mains voltage.
The mains voltage is applied to the appliance even if it is switched off.
Before cleaning, switch the appli-ance off at the wall socket and un-plug it.

Vacuum cleaner and accessories

Risk of electric shock from mains voltage.
If moisture gets into the vacuum cleaner, there is a risk of electric shock.
Do not let the vacuum cleaner get wet.
The vacuum cleaner and all plastic ac-cessories can be cleaned with a propri-etary cleaner suitable for plastic.
Damage due to unsuitable clean-ing agents.
All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discol-our the external surfaces.
Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents.

Dust compartment

The dust compartment can, if neces-sary, be cleaned using a dry duster, brush or, if available, a second vacuum cleaner to vacuum the dust out.

Problem-solving guide

Many malfunctions and faults that can occur in daily operation can be easily remedied. You can save time and money in many cases, as you do not need to call the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-vice.
The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.

 Risk of electric shock from mains voltage.

The mains voltage is applied to the appliance even if it is switched off. Before dealing with any problems, switch the appliance off at the wall socket and unplug it.

Problem| Cause and remedy
The vacuum cleaner switches off automatically.| A temperature limiter switches the vacuum cleaner off automatically if it gets too hot.

This can occur if, for instance, large articles block the suction tube or when the dustbag is full or contains particles of fine dust. A heavily soiled exhaust or dust compartment filter can also be the cause of over-heating.

■ Switch the vacuum cleaner off immediately using the On/Off foot control . Switch off at the wall socket and unplug it.

After removing the cause, wait for approximately 20 – 30 minutes to allow the vacuum cleaner to cool down. It can then be switched on again.

Service

Information to help you rectify faults yourself and about Miele spare parts can be found at www.miele.com/ser-vice.

Contact in case of malfunction

In the event of any faults which you cannot remedy yourself, please contact your Miele Dealer or Miele Service.
Contact information for Miele Service can be found at the end of this docu-ment.
Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet.

Warranty

For information on the appliance war-ranty specific to your country please contact Miele. See back cover for ad-dress.
In the UK, your appliance warranty is valid for 2 years from the date of pur-chase. However, you must activate your cover by calling 0330 160 6640 or registering online at www.miele.co.uk.

Optional accessories

Follow the flooring manufacturer’s cleaning and care instructions.
We recommend using only genuine Miele accessories bearing the “ORI-GINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Purchasing accessories

Original Miele accessories are available from the Miele webshop, the Miele Cus-tomer Service Department and from your Miele dealer.
Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.
With 3D4U, Miele also offers free ac-cessories to download for your 3D printer ( www.miele.com, Service, 3D4U).
Certain models are supplied with one or more of the following accessories as standard.

Floorheads / brushes

(only available in selected countries)

TurboTeQ Turbobrush (STB 305-3)

This brush is ideal for cleaning cut pile carpet.

Hard floorbrush (SBB 235-3)

This brush is designed for use on hard flooring such as tiled or stone floors.

Parquet Twister floorbrush with swivel action (SBB 300-3)

With natural bristles for vacuuming smooth hard floors and small gaps.

Parquet Twister XL floorbrush with swivel action (SBB 400-3)

With natural bristles for quickly vacu-uming smooth hard floors and small gaps.

Other accessories

(only available in selected countries)
Turbo Mini hand turbobrush (STB 101)
For vacuuming upholstery, mattresses or car seats, etc.

Universal brush (SUB 20)

For dusting books, shelves, etc.

Radiator brush (SHB 30)

For dusting radiators, narrow shelves and crevices.

Mattress nozzle (SMD 10)

For vacuuming upholstery, mattresses, cushions, curtains, covers etc.

Crevice nozzle, 300 mm (SFD 10)

Extra long crevice nozzle for cleaning in folds, crevices and corners.

Crevice nozzle, 560 mm (SFD 20)

Flexible crevice nozzle for vacuuming hard to reach places.

XL upholstery nozzle (SPD 20)

Wide upholstery nozzle for cleaning up-holstery, mattresses and cushions.

Comfort handle with lighting (SGC 20)

Lights up the area being vacuumed.

Filters

AirClean Plus 50 exhaust filter

(SF-AP 50)

Effective filtration for particularly clean room air.

Active AirClean 50 exhaust filter (SF-AA 50)

For a significant reduction of unpleasant odours. Ideal for households with pets or smokers

HEPA AirClean 50 exhaust filter (SF-HA 50)

Effectively filters fine dust and allergens. Ideal for people allergic to house dust.

Filter grille

This is required if you wish to replace an AirClean Plus 50, Active AirClean 50 or HEPA AirClean 50 exhaust filter with an AirClean exhaust filter.

Electrical connection for the UK

All electrical work should be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations (BS 7671 in the UK). The voltage and fre-quency are given on the data plate loc-ated underneath the vacuum cleaner. Please ensure that these match the household mains supply. The fuse rat-ing is quoted on the plug. The appli-ance is supplied with a cable and moul-ded plug ready for connection to a 230-240 V/50 Hz a.c. single phase sup-ply.

Electrical connection AU, NZ

All work must be carried out by a suit-ably qualified and competent person in strict accordance with national and local safety regulations. The voltage and rated load are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The appli-ance is supplied with a cable and moul-ded plug ready for connection to a 230V/50Hz AC single phase supply.

Test Marks Electrical safety RCM Mark
- Electrically suppressed according to
AS/NZS CISPR 14.1

Nederland:

Miele Nederland B.V.
Postbus 166
4130 ED Vianen
Telefoon: (03 47) 37 88
Internet: www.miele.nl

Deutschland:

Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Telefon: 0800 22 44 666 (kostenfrei)*
unsere Erreichbarkeitszeiten entnehmen
Sie bitte unserer Homepage
E-Mail: info@miele.de
Internet: www.miele.de

Documents / Resources

| Miele HS10 Vacuum Cleaner [pdf] Instruction Manual
SCRP3 Rouge mangue, HS10 Cordless Vacuum Cleaner, Cordless Vacuum Cleaner, Vacuum Cleaner
---|---