SONY XM-6ES 6-Channel Power Amplifier Instruction Manual

SONY XM-6ES 6-Channel Power Amplifier

Product Information

• Product Name: 6-Channel Power Amplifier
• Model Number: XM-6ES
• Serial Number: [serial number]
• Made in: Thailand

Operating Voltage : Refer to the nameplate located on the bottom of the chassis CE Marking Validity: Restricted to countries in the European Economic Area (EEA) and Switzerland where legally enforced UKCA Marking Validity: Restricted to countries in the UK where legally enforced EU Importer: Sony Europe B.V. Inquiries to EU Importer: Sony Belgium,  Europe B.V., Da Vincilaan 7-D1, 1930 Zaventem, Belgium

Product Usage Instructions
Installation and Connection For your safety, it is recommended to install this unit inside the trunk (boot) or under the seat. Refer to the Installation and Connection section in the user manual for detailed instructions.

Guide to Parts and Controls
The power amplifier control panel features various buttons and switches for controlling different functions. Refer to the Guide to Parts and Controls section in the user manual for a detailed explanation of each control.

Additional Information
The user manual provides additional information on precautions, maintenance, specifications, troubleshooting, and support. Refer to the respective sections in the user manual for detailed instructions and guidelines.

Owner’s Record
The model and serial numbers are located on the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call your Sony dealer regarding this product.
Model No. XM-6ES Serial No.

For your safety, be sure to install this unit inside the trunk (boot) or under the seat. For details, see “Installation and Connection” (page 7). Made in Thailand The nameplate indicating operating voltage, etc., is located on the bottom of the chassis. The validity of the CE marking is restricted to only those countries where it is legally enforced, mainly in the countries EEA (European Economic Area) and Switzerland. The validity of the UKCA marking is restricted to only those countries where it is legally enforced, mainly in the UK. Notice for customers: the following information is only applicable to equipment sold in countries applying EU directives This product has been manufactured by or on behalf of Sony Corporation. EU Importer: Sony Europe B.V. Inquiries to the EU Importer or related to product compliance in Europe should be sent to the manufacturer’s authorized representative, Sony Belgium, van Sony Europe B.V., Da Vincilaan 7-D1, 1930 Zaventem, Belgium.

Disposal of waste batteries and electrical and electronic equipment (applicable in the European Union and other countries with separate collection systems) This symbol on the product, the battery or on the packaging indicates that the product and the battery shall not be treated as household waste. On certain batteries, this symbol might be used in combination with a chemical symbol. The chemical symbol for lead (Pb) is added if the battery contains more than 0.004% lead. By ensuring that these products and batteries are disposed of correctly, you will help to prevent potentially negative consequences for the environment and human health which could be caused by inappropriate waste handling. The recycling of the materials will help to conserve natural resources.

In case of products that for safety, performance, or data integrity reasons require a permanent connection with an incorporated battery, this battery should be replaced by qualified service staff only.
To ensure that the battery and the electrical and electronic equipment will be treated properly, hand over these products at end-of-life to the appropriate collection point for the recycling of electrical and electronic equipment. For all other batteries, please view the section on how to remove the battery from the product safely. Hand the battery over to the appropriate collection point for the recycling of waste batteries. For more detailed information about recycling of this product or battery, please contact your local Civic Office, your household waste disposal service, or the shop where you purchased the product or battery. If you have any questions or problems concerning your unit that are not covered in this manual, consult your nearest Sony dealer.

Features

• The rated power output of 100 W (at 4 Ω) and 165 W (at 2 Ω).
• Class D Technology*1
•  For car audio units without a line output, a direct connection (High-Level Input Connection) to the speaker output of your car audio unit can be made using a speaker-wire-to-RCA adaptor (not supplied).
• The high-level sensing turn-on feature allows this unit to be activated without the need for a REMOTE connection.
• Built-in HP (high-pass), LP (low-pass), and BP (band-pass) filters for CH 1/2, CH 3/4, and CH 5/6.
• Protection circuit and indicator provided.
• Pulse power supply*2 for stable and regulated output power.

Class D Technology
Class D Technology is a method to convert and amplify music signals with MOSFETs to high-speed pulse signals. Furthermore, it features high efficiency and low heat generation.

Pulse power supply
This unit has a built-in power regulator which converts the power supplied by the 12 V DC car battery into highspeed pulses using a semiconductor switch. These pulses are stepped up by the built-in pulse transformer and separated into both positive and negative power supplies before being converted into direct current again. This is to regulate fluctuating voltage from the car battery. This lightweight power supply system provides a highly efficient power supply with a low impedance output.

Power Amplifier

Control Panel (Top Panel)

1. Heat sink cover
   The direction of the heat sink cover can be changed according to your preference (page 7).

2. Status indicator light
   Lights up in white during operation. If the protection circuit activates, the status indicator light changes from white to red. For details, see “Troubleshooting” (page 15).

3. TURN-ON switch
   Selects the turn-on mode of the amplifier.

   • “REMOTE”: Select this for remote turn-on mode. The amplifier turns on when a turn-on signal is received from the REMOTE terminal. For details, see “REMOTE terminal” (page 9).
   • “SIGNAL”: Select this for high-level sensing turn-on mode. The amplifier turns on when a turn-on signal is received from the INPUT connector. This feature is only available for high-level (speaker-level) input connections. For details, see “REMOTE terminal” (page 9).

4. INPUT MODE switch
   Selects the input mode.

   • “1-6”: 6-channel input

5. “1-2/5-6”: 4-channel input

   • “1-2”: 2-channel input
   • “1+3/2+4”: 4-channel input (summing mode)

6. LINE OUT MODE switch
   Sets the mode of signal output to LINE OUT 1 and 2 connectors. Signals output from all LINE OUT connectors are unfiltered and not affected by any FILTER settings.

   • “THRU”: Stereo output (through mode)
   • “STEREO”: Stereo output (summing mode)
   • “ALL”: Mono output (summing mode)

7. FILTER switch

   • “HP” (high-pass): Frequencies lower than HPF control settings are filtered.
   • “LP” (low-pass): Frequencies higher than LPF control settings are filtered.
   • “BP” (band-pass): The range of frequency for the HPF control is automatically fixed at 50 Hz – 500 Hz; the range of frequency for the LPF control is automatically fixed at 500 Hz – 5 kHz. Frequencies outside the range of HPF and LPF settings are filtered.

8. RANGE switch
   Sets the range of frequency for HPF (high-pass filter) and LPF (low-pass filter) control.

   • “50-500”: Range of frequency for subwoofer.
   • “500-5k”: Range of frequency for midrange speaker or tweeter.

9. HPF (high-pass filter) control
   Depending on the RANGE setting adjusts the cutoff frequency in the range of 50 Hz – 500 Hz or 500 Hz – 5 kHz.

10. LPF (low-pass filter) control
    Depending on the RANGE setting adjusts the cutoff frequency in the range of 50 Hz – 500 Hz or 500 Hz – 5 kHz.

11. INPUT SENS (input sensitivity) control
    Adjusts the input level sensitivity. Turn the knob clockwise when the output level of the connected audio devices is low.

12. SPEAKER OUT terminal screw head

13. +12 V terminal screw head

    • REMOTE terminal screw head
    • GROUND terminal screw head

14. INPUT VOLTAGE switch
    Selects the type of input connection.

    • “LOW”: Select this for low-level (line level) input connection using RCA extension cables (not supplied).
    • “HIGH”: Select this for high-level (speaker level) input connection using a speaker-wire to- RCA adaptor (not supplied).

15.  INPUT connector
    For details about the connection, see “Input Connection” (page 9).

16. LINE OUT connector
    For details about the connection, see “Output Connection” (page 12).

17. SPEAKER OUT terminal
    For details about the connection, see “System Connection” (page 10).

18.  Fuse (30 A)

19. +12 V terminal

    • REMOTE terminal
    • GROUND terminal

Installation and Connection

Parts for Installation and Connection This parts list does not include all the package contents.

Installation

• Mount the amplifier either inside the trunk (boot) or under a seat.
• For your safety, choose a mounting location that will not interfere with any driving operations.
• Do not install the amplifier near the heater, in areas that get exposed to direct sunlight, or are subject to high temperatures.
• Do not install the amplifier under a floor carpet where the heat dissipation from the amplifier will be considerably impaired.
• Avoid installing the amplifier in areas subject to rain, moisture, dust, and dirt.

Mounting the amplifier

1.  Place the amplifier on your selected mounting location, then mark the position of the 4 screw holes on a mounting board (not supplied).
2. Drill a 3 mm (1/8 in) pilot hole at each mark and mount the amplifier onto the board with the mounting screws
3.   The mounting screws are 20 mm (13/16 in) long, so make sure that the mounting board is thicker than 20 mm (13/16 in).

Changing the heat sink cover direction
The direction of the heat sink cover can be changed according to your preference.

1. Slide the cover forward, then lift it to remove it.
2. Rotate the cover in your desired direction.
3. Align the cover to the catches on the amplifier, then slide the cover back until it clicks into place.

Connection

• Before making any connections, disconnect the ground (earth) terminal of the car battery to avoid short circuits. Connect this amplifier to the +12 V power supply lead only after all other leads have
  been connected.

• This amplifier is designed for negative ground (Earth) 12 V DC operation only.

• Do not operate the amplifier on a weak battery as the amplifier requires a good power supply for optimum performance.

• If your car is equipped with a computer system for purposes such as navigation, disconnecting the ground (earth) terminal of the car battery may damage the computer memory. Leave the ground (Earth) lead connected and connect this amplifier to the +12 V power supply lead only after all other leads have been connected to prevent short circuits.

• When connecting and installing the input and output cables, keep them away from the +12 V power supply lead. Running them close together may generate interference noise. Notes on making connections

• To connect to the terminals on the connector panel and to adjust various settings, remove the top cover to access the control panel (top panel).

• When you tighten the screw, be careful not to apply too much torque as doing so may damage the terminals or cables

Power Connections

1.  If you have the factory original or some other car audio or DSP (digital signal processor) without a remote output for the amplifier, connect the remote input (REMOTE) terminal to the ACC power supply. In a high-level input connection, the amplifier can also be activated without a need for a REMOTE connection. However, this function is not guaranteed for all car audio or DSP.
2.  Ground (earth) to the car chassis. +12 V terminal
3. Connect the +12 V power supply lead to the +12 V terminal only after all the other connections have been completed.
4. Use a +12 V power supply lead with a 120 A fuse attached. During full-power operation, a current of more than 120 A will run through the system. Therefore, make sure the leads to be connected to the +12 V terminal are at least 1 gauge (AWG-1) or have a sectional area of more than 43 mm² (1 3/4 in²).
5. All power leads connected to the positive battery post should be fused within 450 mm (17 3/4 in) of the battery post before they pass through any metal.
6. Make sure the leads connect from the car battery to the metal point on the car chassis are at least of a lead gauge equal to that of the +12 V power supply lead connected from the battery to the amplifier.
7. Make sure the leads connect from the car battery to the metal point on the car chassis are not more than 0-Gauge (AWG-1/0) or sectional area of 55 mm² (2 5/16 in²), and at least of a lead gauge equal to that of the +12 V power supply lead connected from the battery to the amplifier.

GROUND terminal

• Be sure to connect the ground (earth) lead securely to a metal point on the car chassis. A loose connection may cause the amplifier to malfunction.
• During full-power operation, a current of more than 120 A will run through the system. Therefore, make sure the leads are connected to the GROUND terminals are at least 1-Gauge (AWG-1) or have a sectional area of more than 43 mm² (1 3/4 in²).

REMOTE terminal

• To turn on the amplifier using a dedicated remote turn-on lead set the TURN-ON switch to “REMOTE”, then connect the remote output (REMOTE OUT) of your car audio or DSP to the
  REMOTE terminal.

• When using a car audio or DSP without a remote output (REMOTE OUT) for the amplifier, connect the REMOTE terminal to the ACC power supply of your car or use the signal-sensing turn-on setting instead.

• Use a remote turn-on lead with a thickness from AWG-8 to AWG-18 or a sectional area from 8.4 mm² (11/32 in²) to 0.82 mm² (1/16 in²). Notes on using high-level sensing turn-on settings

•  In a high-level input connection, the amplifier can also be activated without the need for a REMOTE connection. However, this function is not guaranteed for all car audio or DSP.

• By setting the TURN-ON switch to “SIGNAL”, the amplifier operates automatically when a turn-on signal is received from the INPUT connector.

Input Connection

Connect to the INPUT connector using alow-level input connection or a high- level input connection depending on your car audio or DSP.

Low-level input connection
Set the INPUT VOLTAGE switch to “LOW” and connect the RCA extension cable (not supplied) from your car audio or DSP to the INPUT connector.

RCA extension cable (not supplied)
High-level input connection
Set the INPUT VOLTAGE switch to “HIGH” and use a speaker-wire-to-RCA adaptor (not supplied) to connect the speaker wire from your car audio or DSP to the INPUT connector.

System Connection

• Be sure to use speakers with an adequate power rating. If you use small-capacity speakers, they may be damaged.
• Do not connect any active speakers (with built-in amplifiers) to the speaker terminals of the amplifier. Doing so may damage the active speakers.
• Use speakers with an appropriate impedance rating. – 2 Ω to 8 Ω (stereo) – 4 Ω to 8 Ω (bridged connection)
• Do not connect the terminal of the speaker system to the car chassis, and do not connect the terminal of the right speaker with that of the left speaker.
• The following shows the system typically used when connecting this amplifier. Refer to the operating instructions supplied with each of your connecting equipment for more details about the connection.

6-channel input
Set the INPUT MODE switch to “1-6”.

Notes
Use speakers with an impedance rating of 2 Ω – 8 Ω for this connection. When connecting the subwoofer to a channel, set the FILTER to “LP” and the RANGE to “50-500”. When connecting another type of speaker, set the FILTER and RANGE of the channel to the appropriate settings according to your needs. You can bridge CH 1/2, CH 3/4, and CH 5/6 of this amplifier for more powerful output. For details, see “Bridging the amplifier channels” (page 12).

4-channel input
Set the INPUT MODE switch to “1-2/5-6”.

1. Filtered signal. Front audio output or HPF output from the car audio.

2. Filtered signal. Rear audio output or LPF output from the car audio.
   Notes

   • Use speakers with an impedance rating of 2 Ω – 8 Ω for this connection.
   • when connecting the subwoofer to a channel, set the
   • FILTER to “LP” and the RANGE to “50-500”.
   • When connecting another type of speaker, set the FILTER and RANGE of the channel to the appropriate settings according to your needs.
   • You can bridge CH 1/2, CH 3/4, and CH 5/6 of this amplifier for more powerful output. For details, see “Bridging the amplifier channels” (page 12).

2-channel input
Set the INPUT MODE switch to “1-2”.

Notes
Use speakers with an impedance rating of 2 Ω – 8 Ω for this connection. When connecting the subwoofer to a channel, set the FILTER to “LP” and the RANGE to “50-500”. When connecting another type of speaker, set the FILTER and RANGE of the channel to the appropriate settings You can bridge CH 1/2, CH 3/4, and CH 5/6 of this amplifier for more powerful output. For details, see “Bridging the amplifier channels” (page 12).

4-channel input (summing mode)
Set the INPUT MODE switch to “1+3/2+4”.

Notes

• Use speakers with an impedance rating of 2 Ω – 8 Ω for this connection.
• When connecting the subwoofer to a channel, set the FILTER to “LP” and the RANGE to “50-500”. When connecting another type of speaker, set the FILTER and RANGE the channel to the appropriate settings according to your needs.
• You can bridge CH 1/2, CH 3/4, and CH 5/6 of this amplifier for more powerful output. For details, see “Bridging the amplifier channels” (page 12).

Bridging the amplifier channels

• By bridging the amplifier channels, you can combine 2 channels into 1 for more powerful output.
• The channels of the amplifier that can be bridged are the pair of CH 1/2, CH 3/4, and CH 5/6.
• The example below shows the connection when bridging CH 1/2, CH 3/4, and CH 5/6.

Notes

• Use speakers with an impedance rating of 4 Ω – 8 Ω for this connection.
• When connecting the subwoofer to a channel, set the FILTER to “LP” and the RANGE to “50-500”. When connecting another type of speaker, set the FILTER and RANGE of the channel to the appropriate settings according to your needs.
•  For how to set the INPUT MODE switch, see  under “System Connection” (page 10

Output Connection
Through the LINE OUT connector, this amplifier can output signals to an additional amplifier. This allows a flexible system connection that utilizes multiple amplifiers

Set the LINE OUT MODE switch on the control panel (top panel) according to your needs.

“THRU”: Stereo output (through mode)
Notes

• The amplifier only outputs audio signals from INPUT 1, INPUT 2, INPUT 3, and INPUT 4 to the LINE OUT connector.
• Audio signals output from LINE OUT connectors are not affected by any signal processing, such as the HPF and LPF settings.
• Refer to the operating instructions supplied with your additional amplifier for connection details.

Additional Information

Precautions

• This power amplifier employs a protection circuit* to protect the transistors and speakers if the amplifier malfunctions. Do not attempt to test the protection circuits by covering the heat sink or
  connecting improper loads.

• If your car is parked in direct sunlight and there is a considerable rise in temperature inside the car, wait until the unit cools down before use.

• For safety, keep the volume of the unit at a moderate level that allows you to sufficiently hear the sound of traffic outside the vehicle.

• do not splash liquid onto the amplifier.

• Protection circuit This amplifier is provided with a protective circuit that operates in the following cases:

  • When the unit overheats
  • When a DC current is generated
  •  When the speaker terminals are short-circuited

The status indicator light changes from white to red, and this unit will shut down. If this happens, stop the media playback, turn off the connected equipment, and determine the cause of the malfunction. If this unit has overheated, wait until it cools down before use. If you have any questions or problems concerning your unit that are not covered in this Operating Instruction, consult your nearest Sony dealer.

Maintenance
When replacing the fuse, be sure to use one matching the amperage rating stated on the original fuse. If the fuse blows, check the power connection and replace the fuse. If the fuse blows again after replacement, there may be an internal malfunction. If this happens, consult your nearest Sony dealer.

Warning
Never use a fuse with an amperage rating exceeding the one supplied with the amplifier as this could damage the amplifier.

Specifications

FOR THE CUSTOMERS IN THE USA. POUR LES CLIENTS AUX ÉTATS-UNIS. AUDIO POWER SPECIFICATIONS

CTA2006 Standard
Continuous Power Output
100 W RMS × 6 Channels at 4 Ω and ≤ 1% THD+N
165 W RMS × 6 Channels at 2 Ω and ≤ 1% THD+N

Signal to Noise
76 dBA reference 1 Watt RMS

Circuit system
Class D Technology circuit
Pulse power supply

Inputs
RCA pin jacks

Input level adjustment range
0.2 V – 8 V (RCA pin jacks)
3 V – 16 V (high-level input)

Outputs
Speaker terminals
RCA pin jacks

Speaker impedance
2 Ω – 8 Ω (stereo)
4 Ω – 8 Ω (when used as a bridging amplifier)

Maximum output
6 Speakers: 270 W × 6 (at 2 Ω) / Total 1 620 W
Rated output (supply voltage at 14.4 V, 1 kHz, 1%

THD
3 Speakers: 330 W × 3 (at 4 Ω)
6 Speakers: 165 W × 6 (at 2 Ω), 100 W × 6 (at 4 Ω)

Frequency response
10 Hz – 40 kHz ( dB)

THD (total harmonic distortion)
0.05% or less (at 1 kHz, 4 Ω)

Low-pass filter
50 Hz – 500 Hz, 12 dB/oct
500 Hz – 5 kHz, 12 dB/oct

High-pass filter
50 Hz – 500 Hz, 12 dB/oct
500 Hz – 5 kHz, 12 dB/oct

Power requirements
12 V DC car battery (negative ground (earth))

Power supply voltage
10.5 V – 16 V

Current drain
At rated output: 50 A (4 Ω, 100 W × 6)
Remote input: 4 mA

Dimensions
Approx. 380 mm × 60 mm × 215 mm
(15 in × 2 3/8 in × 8 1/2 in) (w/h/d)

• 380 mm (15 in)
• 330 mm (13 in)
• 215 mm (8 1/2 in)
• 196 mm (7 3/4 in)
• 60 mm (2 3/8 in)

Mass
Approx. 4.06 kg (8 lb 15 oz), not incl. accessories

Package contents
Main unit (1) Parts for installation and connection (1 set) Design and specifications are subject to change without notice.

Troubleshooting

The following checklist will assist in the correction of most of the problems you may encounter with your unit. Please refer to the connection and operating procedures before going through the checklist below.
The status indicator light does not light up.

• The fuse is blown.
• Replace the fuse with a new one.
• The ground (earth) lead is not securely connected.
• Fasten the ground (earth) lead securely to a metal point on the car chassis.
• The voltage going into the remote input (REMOTE) the terminal is too low.
• Turn on the car audio unit if it is not turned on.
• Use a relay if the system employs too many amplifiers.
• Check the battery voltage (10.5 V – 16 V).
• The status indicator light changes from white to red.
• Turn off the amplifier. The speaker outputs have been shorted.
• Rectify the cause of the short.
• Turn off the amplifier. Make sure the speaker lead and ground (earth) lead are securely connected.
• The amplifier becomes abnormally hot.
• The amplifier heats up abnormally.
• Use speakers with suitable impedance: 2 Ω – 8 Ω (stereo) or 4 Ω – 8 Ω (when used as a bridging amplifier).
• Make sure to place the amplifier in a well-ventilated location.
• The sound is interrupted.
• The thermal protector has been activated.
• Reduce the volume.
• An alternator noise is heard.
• The power connecting leads are installed too close to the RCA pin cables.
• Keep the leads away from the cables.
• The ground (earth) lead is not securely connected.
• Fasten the ground (earth) lead securely to a metal point on the car chassis.
• Negative speaker wires are touching the car chassis.
• Keep the wires away from the car chassis.
• The sound is muffled.
• The FILTER switch is set to “HP” or “OFF”.
• When connecting the subwoofer, set to “LP”.
• The FILTER switch is set to “LP”.
• When connecting the full-range speaker, set it to “OFF” or “HP”.

The sound is too quiet
The INPUT SENS control setting is not appropriate. Turn the INPUT SENS control in the clockwise direction. If these solutions do not help improve the situation, consult your nearest Sony dealer.

Support Site
If you have any questions about the latest support information on this product, please visit the website below:
Customers in the USA/Canada/Latin America: https://www.sony.com/am/support
Customers in European countries: https://www.sony.eu/support
Customers in other countries/regions: https://www.sony-asia.com/support

LIMITED WARRANTY

U.S. and Canada only – 3 years
Car Audio
Sony Electronics Inc. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases made in Canada (collectively “Sony”) warrants this product against defects in material or workmanship for the original owner and any subsequent end user owner(s) (”You” or ”You’re”) for the time period set forth above as set forth herein. Pursuant to this Limited Warranty, Sony will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished product of the same (or similar) model. For purposes of this Limited Warranty, “recertified” or “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free. Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To determine if a dealer is in the Sony authorized dealer network, please visit the US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.

This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the product, and other included content; any such software or other included content is provided “AS IS” unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User License Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content. If You purchased an extended service plan, please refer to the service plan for the coverage, duration, and terms of service. Extended service plans are not governed by this Limited Warranty. To obtain warranty service, You must deliver the product, in either its original packaging or packaging affording an equal degree of protection to a Sony-authorized service center together with a dated purchase receipt in order to obtain warranty service. Sony cannot guarantee that it will be able to repair any product under this warranty or make a product exchange without risk to or loss of software or data.

It is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may have stored or preserved on Your product. It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) will be lost or reformatted during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product: For purchases made in the UNITED STATES: Visit Sony’s Website: www.sony.com/support Or call the Customer Experience Center: 1-800-222-SONY (7669)To register Your product or for contact information to purchase accessories or parts go to Sony’s Website For purchases made in CANADA: Visit Sony’s Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)

To register Your product or for contact information to purchase accessories or parts go to Sony’s Website On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the residence can be accessed by an on-road service vehicle. Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement, recertified or refurbished product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or products replaced under this Limited Warranty will become the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty may, at Sony’s option, vary in color and/or cosmetic design from the original product and may not include any original engraving or similar customization/personalization.

Sony is not responsible for, and this Limited Warranty does not cover, any damage arising from a failure to operate the product within its intended uses, or otherwise follow the owner’s manual and safety instructions relating to the product’s use and installation. Sony is not responsible for any labor or parts costs you incur relating to repairs or services from providers/servicers other than from a Sony-authorized service center. This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony-authorized dealer (including non-authorized online auctions), or issues due to: (i) outdoor exposure and other acts of nature; (ii) power surges; (iii) accidental damage; (iv) abuse; (v) limitations of technology; (vi) cosmetic damage; (vii) contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials; (viii) damage, malfunction and/or failure to product resulting from use of parts or supplies not sold or authorized by Sony; (ix) damage, malfunction, and/or failure to product resulting from servicing not authorized or performed by Sony or a Sony authorized service center; (x) computer or internet viruses, bugs, worms, or Trojan Horses; (xi) malfunctions due to peripherals/accessories; (xii) modifications of or to any part of the product, including “rooting” or other modifications to control the behavior of the product or any factory-installed operating system; (xiii) consumable parts such as batteries; or (xiv) any product where the factory-applied serial number has been altered or removed from the product.

Further, to the extent this product incorporates the use of a display, please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small number of pixels that do not function properly. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated). This Limited Warranty does not cover Sony products sold “AS IS” or “WITH ALL FAULTS” or consumables (such as fuses or disposable batteries). Sony will not replace missing components from any package purchased “Open Box” or “AS IS”. This Limited Warranty is valid only in the United States and Canada (as applicable).

LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER. DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This Limited Warranty gives You specific legal rights and You may have other rights which vary from jurisdiction to jurisdiction. For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a dispute related to the product arise.

What Happens If We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) (“Dispute”), You and Sony agree that the Dispute shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION.

Despite the above, You have the right to litigate any Dispute on an individual basis in small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied. Arbitration Instructions. To begin Arbitration, either You or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings for Consumer- Related disputes (“Rules”) of the American Arbitration Association (“AAA”), when applicable and in effect when the claim is filed. You may get a copy of AAA’s Rules by contacting AAA at 800-778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared between You and Sony, but in no event shall Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Sony will cover all additional administrative fees and expenses.

This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when appropriate pursuant to the Rules. Unless You and Sony agree differently, the arbitration will take place in the county and state where You live, and applicable federal or state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the arbitration itself and not any state law on arbitration. The Arbitrator’s decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act. Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN: (1) You must notify Sony in writing within 30 days of the date that You purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo, MZ 1105, San Diego CA 92127, Attn: Legal Department; AND (3) Your written notification must include (a) Your NAME,  (b) Your ADDRESS, (c) the DATE You purchased the product, and (d) a clear statement that “YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND BY THE CLASS ACTION WAIVER.” Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty.

References

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• Sony Support Europe

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