COOLER MASTER MasterPulse Pro Gaming Headset User Manual

June 13, 2024
COOLER MASTER

COOLER MASTER MasterPulse Pro Gaming Headset

Product Information

  • Product Name: Headset
  • Specifications:
    • Drive Unit Dimensions: 44mm
    • Frequency Response: 20HZ~20KHz
    • Sensitivity: 118+/-3dB (at 1KHz)
    • Impedance: 50 Ohms
    • Mic Directivity: omni
  • Package Contents:
    • MasterPulse Pro over-ear headset
    • User Manual
  • Overview:

Bass-FX off

  • Mic Frequency Response: 100Hz~10KHz
  • Mic Sensitivity: -34+/-3dB (0dB=1V/Pa)
  • S/N Ratio: 50dB or More
  • Control Box support: Virtual 7.1, Vol +/-, Mic on/off, EQ and Light model

Bass-FX on
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Product Usage Instructions

  1. Unbox the package and take out the MasterPulse Pro over-ear headset and the User Manual.
  2. Before using the headset, make sure the Bass-FX feature is turned off.
  3. Connect the headset to your device using the provided cable.
  4. Adjust the headset for a comfortable fit on your head.
  5. To use the microphone, ensure that it is positioned correctly in front of your mouth. The microphone has an omnidirectional directivity, so it can pick up sound from all directions.
  6. If you want to enable the Bass-FX feature, toggle the switch to the “Bass-FX on” position.
  7. Use the control box to adjust the volume, turn the microphone on or off, select different equalizer settings, and control the lighting mode.
  8. If you want to experience virtual 7.1 surround sound, make sure the Control Box is set to “Virtual 7.1”.
  9. Refer to the User Manual for more detailed instructions on using the headset and its additional features.

Specifications

  • Drive Unit Dimensions: 44mm
  • Frequency Response: 20HZ~20KHz
  • Sensitivity: 118+/-3dB (at 1KHz)
  • Impedance: 50 Ohms
  • Mic Directivity: omni
  • Mic Frequency Response: 100Hz~10KHz
  • Mic Sensitivity: -34+/-3dB (0dB=1V/Pa)
  • S/N Ratio: 50dB or More
  • Control Box support: Virtual 7.1, Vol +/-, Mic on/off, EQ and Light model

Package contents

  • MasterPulse Pro over-ear headset
  • User Manual

Overview

  • Groundbreaking audio experience – Virtual 7.1 channel surround with 44mm drivers provides superior sound and immerses you in the experience
  • Patented Bass FX technology – Exclusive bass effect design lets you apply a responsive bass boost by simply putting on or taking off side panels
  • In-line remote control box – Toggle 7.1 surround, adjust sound field, volume, and microphone settings
  • Colorful mood – Match your rig and color scheme with RGB illumination and color modes on the ear cups
  • Extreme comfort – Extra padded ear cups with suspension headband ensures both high comfort and great noise cancelation

Cooler Master Products: Limited Warranty

  • This document describes the warranty terms for all Cooler Master product sold in Australia

For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the cods fail to be of acceptable quality and the failure does not amount to a major failure. ( Cooler Master Technology Inc., 8F., No. 7 8-1, Zhongzheng Rd., Zhonghe Dist., New Taipei City 23586, Taiwan (R.O.C.). )
Telephone: +886-2-2225-3517 (standard international call charges apply.)

Who the Warranty Protects
This Warranty is valid to the original purchaser only.

What the warranty protects
This warranty is valid only for the Cooler Master Products distributed by an authorized dealer(s) in Australia. Please contact Cooler Master for warranty information and services:

What Is and Is Not Covered
It is important to note that our warranty is not an unconditional guarantee for the duration of the Program. Any replaced parts become the property of the Cooler Master. The Program does not apply to the software component of a product or a product damaged due to accident, misuse, abuse, improper installation, usage not per product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The Program does not cover any events such as below:

  • Any damages unrelated to manufacturing defects.
  • Any unsuitable environment or use of the product in Cooler Master Opinion.
  • Any product which has been modified without official permission from Cooler Master, or on which the serial number or warranty sticker has been defaced, modified, or removed

Damage, deterioration or malfunction resulting from:

  • Accident, abuse, misuse neglect, fire, water, lightning or other acts of nature, commercial or industrial use, unauthorized product modification, or failure to follow instructions included With the product.
  • Third party products using Cooler Master Components will not be covered by warranty. See your vendor or the manufacturer for information about servicing.
  • Repair or attempted repair by anyone not authorized by Cooler Master, Inc. • Any shipment damages (claims must be made with the carrier)
  • Unauthorized repairs to a Cooler Master product will void the warranty offered by the Program. Cooler Master reserves the right to refuse to service any product which has been altered, modified or repaired by non-Cooler Master Service personnel.
  • Cooler Master does not warrant that this product will meet your requirements. It is your responsibility to determine the suitability of this product for your purpose
  • Removal or installation charges.
  • You are responsible for the cost of shipping the product to Cooler Master. Cooler Master pays the cost of returning a product to you.
  • Cooler Master reserves the right to replace the product with a service product at their sole discretion at any time.
  • Product malfunction or damage resulting from liquids or moisture.
  • All accessories that malfunction due to physical damage such as: USB cables, extension cables, adapter cables, adapters, power cords, screws, retention brackets, ear cups, and all other similar accessories

Limitation of implied warranties: THERE ARE NO WARRANTIES EXPRESS OR IMPLIED WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FIT\’ESS FOR A PARTICULAR PURPOSE.

Exclusion of damages
COOLER MASTER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. COOLER MASTER SHALL NOT BE LIABLE FOR. • DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS LOSS OF BUSINESS OPPORTUNITY LOSS OF GOODWILL INTERFERENCE WITH BUSINESS RELATIONSHIPS OR OTHER COMMERCIÅ LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES

  • ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE
  • ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY

Warranty Information: If the goods is found with reasonable defect within the period of (refer to Table A.,) starting on the first day of purchase (with proof of invoice), this is what you must do, to claim the warranty from the above address.

Procedures

  1. Consumers should return to the shop where he/she has bought the goods, After confirming with the shop with a valid invoice, they may approach the distributor for an RMA claim
  2. After confirmed by the distributor that the goods was damaged due to natural causes, replacement and repair will be done by the distributor (including brand new or refurbished goods)
  3. All faulty goods must return to the distributor, expenses for returning the faulty goods will be covered by the consumer, and the distributor will cover the cost involved in the transporting of parts or repaired googs to the consumer.

Regarding all the expenses incurred in making the claim, and this is how you would claim:

  1. Within the valid warranty date, starting from the first day of issuing invoice, Retail shops will assist in confirmation with distributor for the consumer for the following A. If the damage was caused by the consumer, then the consumer should cover all expenses in fixing the product, if the product still can’t be fixed, we would suggest consumer in buying a brand new product. B. Product defect caused under natural use, expenses will be covered by the distributor.
  2. Faulty products with expired warranty dates, we would suggest consumer to purchase a brand new products, without undergoing for repairs

Table A: Cooler Master Products Please check your user manual For more warranty informatlon, for the exact warranty period terms for products that are not shown below. please visit our official website: http://www.coolermaster.com/service/warranty.html

Cooler Master Gaming Peripherals products warranty
Product Name Headset
Warranty Term 2 years

For the most updated information, please visit our official website: gaming.coolermaster.com Cooler Master Support: https://account.coolermaster.com/

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