TAXITRONIC V2 SmartTD User Manual

TAXITRONIC V2 SmartTD

Product Information

The SmartTD V2 is a smart taxi dispatch system developed by INTERFACOM, S.A.U. It is designed to assist taxi drivers in managing their shifts, tracking their location, and generating revenue and statistical reports. The system utilizes GPS technology to calculate the taxi’s location and communicate it with the central server. It also integrates with taximeters to display trip information and manage fares.

Product Usage Instructions

Starting the Application

After starting the application, you have the following options:

• Start with central: Starts a work session. Depending on the configuration, you may need to enter a driver code or user credentials.
• Open application options: Accesses the menu for additional settings.
• Open Partial / Closures screen: Displays the list of shifts and their revenue information.
• Display statistics: Shows weekly, monthly, and yearly billing and distance statistics.
• Close the application: Exits the SmartTD V2 system.

Partial / Closings

The Partial / Closings screen allows you to manage revenue data and perform cash closings. Here are the available actions:

• Return to main screen: Goes back to the main screen.
• Print: Prints revenue information since the last cash closing, categorized by cash, credit, and subscriber.
• Close partials: Resets revenue values to zero, increases the closing number, and prepares for a new session.

Shifts

The Shifts screen displays a list of shifts with their start and finish time, date, and amounts. Here’s what you can do:

• Print: Prints the details of trips done during a specific shift.
• Download: Downloads the trip details in a CSV file suitable for Excel. You need an application to open this file type on your mobile device.
• Send by e-mail: Sends the trip details via email in a CSV file suitable for Excel.

Statistics

The Statistics section provides weekly, monthly, and yearly billing and distance statistics for both For Hire and Hired trips.

Status Bar

The status bar at the bottom of the screen displays important information about the system’s operation:

• Communication server connection status: Indicates if there is a connection to the server. No connection may be due to a lack of 3G connectivity.
• Taximeter status: This shows the status of the connection with the taximeter.

Location

When the work session with the central is started, the SmartTD V2 system calculates the taxi’s location based on GPS coordinates. The information is automatically sent to the central. The location status is displayed in the status bar, indicating whether the taxi is located in a specific area or taxi rank.

CLOSED SHIFT

After starting the application, the available actions are:

PARTIALS / CLOSINGS

The Partials / Closings screen displays the revenue Partials data. They may also be printed.

SHIFTS

The list of Shifts displays their starting and finishing hour and date, and their amounts. Pressing on of the shifts of the list, it can be downloaded or deleted. Selecting one of the shifts displays the details of the trips done during the shift. They may also be printed and downloaded.

STATISTICS

Displays the weekly, monthly and yearly statistics, of billing and distance in For Hire and in Hired.

STATUS BAR

The line at the bottom displays the operating status of several systems connected to SmartTD.

The upper line shows the status location and, if the taximeter is Hired, the current trip amount

LOCATION

When the work session with central is started, the area in which the taxi is located is calculated, based on the GPS location. The information is automatically sent to the central.

If the position is within a work zone, the state changes FREE TO LOCATED IN AREA. When the taxi is located in zone, the location status is displayed in the status bar.

·         Stop

·         Area

·         Hired

| Shows the name of the zone where the taxi is located| The order in the zone is displayed for a configurable time

If the option is enabled, it plays the location when it changes. It will stop playing if you exit the application, the status changes or the “Back” key in your smartphone is pressed .

TRIPS PENDING

When the taxi is located, this gives access to the list of trips the central could not assign automatically, probably because there were no taxis in the appropriate zone

Service 1

|

Zone pick up

|

Destination area

|

Street pick up

|

Requirements

---|---|---|---|---

Service 2

|

Zone pick up

|

Destination area

|

Street pick up

|

Requirements

Service N

|

Zone pick up

|

Destination area

|

Street pick up

|

Requirements

Upon receiving the trips list, clicking on one of them sends to the central the request for the assignment of the trip. If the central validates it, the taxi will receive the trip dispatch.

• If the trip cannot be assigned, the taxi receives a message “TRIP NOT ASSIGNED”
• If there are no available trips, the taxi receives a message “NO TRIPS”.

The button turns orange when there are pending services assigned to the taxi.

LOCATION SEARCH

The location query gives information about the distribution of work in the zones.

 |

Taxis in the Taxi Rank of the Zone

|

Taxis Located in the Zone

|

Taxis in Hired

finishing a trip in the zone

|

Customers waiting for taxis

---|---|---|---|---

Zone 1..N

|

Green

|

Yellow

|

Red

|

White

• The default order of the screen is by zone number. The information can also be ordered by any of the columns, in increasing or in decreasing order. It can also be ordered by zone name, and by proximity of the zone to the taxi. These options are configured under the button.
• Depending on the Radiotaxi settings, if the configuration is enabled, the proximity option will show all the closest zones up to max 16 zones, not filtering by microzones.
• The driver can also add or delete their favourite zones list by doing a long click on the zone line
• Depending on the Radiotaxi settings, if this display is kept open, the information of the zone will be updated when the taxi moves, this way the menu always displays the latest available Taxi location
• Once you use Scroll, the menu does not follow the Taxi location until you close the screen and open it again. This way, you can check the information of another zone, and the information does not change while reading.
• The information of the Taxis on the zone is accumulated with the taxis on Rank, because they have more priority than the taxis in the Zone.
• The same is applied to Taxis in Hired: This information is accumulated with the taxis in the Rank and in the Zone
• This allows to know easily, without having to calculate mentally, the priority in the zone you will have when you locate into a zone, in any of the three location types.
• The field “Customers waiting for taxis” may include future trips for the next N minutes, depending on the Radiotaxi configuration.
• The actions on this screen are:
  |

Scroll

---|---
|

Back to the previous level, and closing the location query is done with the smartphone Back button.

• Maintaining pressed a zone, a screen will be opened, where the number of customers waiting on a rank can be selected,
• Once the number of customers is selected, a message is sent to the rest of cabs located in the same zone, showing the rank, the number of customers and the cab who has sent the notice.
• Macrozones are work areas which contain several Zones. The info on the Macrozones contains all the zones inside of it.
• In order to avoid unnecessary consumption of resources, if the device is not touched for a period of time (configured by the company) the screen closes, and it returns to the main menu.

DETAILED ZONE INFORMATION

Detail of the pending trips in the zone.

DETAILED SERVICES INFORMATION

Trip details in the Zone gives information about the available trips in the zone

These functions can be enabled or disabled depending on the Radiotaxi settings

DETAILED CABS INFORMATION

It provides detailed information of the taxis in the zone

In front of the Vehicle ID some cars may include a field indicating specific attributes of the car, configurable on the central.

LOCATED IN HIRED

Dispatches can be received by a hired taxi. These dispatches will be done once the taxi turned to free status.

By pressing “son to clear

Different options are available

With zone

|

Once the destination zone is selected, when the taxi enters into the zone, it will be located

---|---

Without zone

|

Warn the central the taxi is about to finish the current service.

Points of interest

| Points of interest search menu is opened and when a POI is selected the following options are displayed:

–          Locate in hired (The taxi is located in the zone of the POI)

–          Navigate (The navigator is opened with the POI as a destination)

–          Locate in hired and navigate (The taxi is located in the zone of the POI and the navigator is opened with the POI as a destination)

RECEPTION OF A TRIP

When the taxi receives a Trip, the following information is displayed:

Part of this information is optional, depending on the Radio Taxi settings.

There is a maximum time to accept a trip. If it is not accepted in time, it will be automatically refused.

After accepting the trip, the available options are:

TRIP DATA

Once the trip has been accepted, the complete information of the trip is displayed. When in the “Trips” screen, this button can be used to display the information again

If the option is enabled, it plays the dispatch information when it is received or consulted. It will stop playing if you exit the application, the status changes or the “Back” key in your smartphone is pressed . PRE-LOCATION IN DISPATCH

If the dispatch has predefined the destination, by accepting the dispatch, the car has pre-location in the destination area following the same policy as the “Locate in hired”. This parameter is configurable by company.

PAYMENT MENU

There is a Payment menu to be able to pay the trip with different methods. When the terminal is in Payment mode, it is possible that the taximeter may not pass to Free until the payment is done.
The payment status can be reached through the taximeter or by pressing the button in SmartTD.

AMOUNT MENU

The amounts menu lists the amount concepts and the total amount. The amount concepts are:

Tips and Tolls are configurable depending on local regulations. Tolls are used if the taxi has gone through a Toll (highway, Tunnel) and the Tolls are to be paid by the passenger.

If while in the Amounts menu you press the “Back” button, it will return to Dispatched and you will be able to restart the trip without losing the dispatch. This function is configurable and may be activated or deactivated by your Radiotaxi.

PAYMENT METHODS

After the Amounts menu, next screen is the Payment methods. Depending on the configuration, the following methods may be available:

The menu closes automatically after a default time of 60 seconds, after which a payment method is chosen automatically.

SUBSCRIBER PAYMENT

If the trip was sent as Subscriber from the Central, the payment is started by default as Subscriber. The onscreen menus may vary depending on the trip or the subscriber properties.

CREDIT CARD PAYMENT

WITH CONNECTED BLUETOOTH PINPAD

Link the smartphone or tablet with the PinPad selecting the serial number of the PinPad (back label of the PinPad as SN) at the settings menú / Bluetooth connections

The Pin-Pad serial number must be filled with the back label of the Pin Pad at Preferencies screen

Once accepted, a new button will appear in the main free screen and the functionality of the button will be changed at the payment moment

The first time this button is used after a linking PinPad, SmartTD will ask for the user and password provided by the bank. The following uses will only require the password of the first card payment of the SmartTD sesión.

There are different functions depending on the status of the taximeter

SPM20 PINPAD MODEL

1. At the bottom of the PinPad, there is a label with two numbers which should not be used
2. The serial number typed at the SmartTD preferences section must have the prefix “SPm20_”.
3. The next number to type after the prefix is the displayed on the PinPad without the left zero
4. For the picture example, the number that must be typed is “SPm20_67004178”
5. The name of the Bluetooth linked device displayed on Android settings/Bluetooth must match with the preferences/SmartTD PinPad serial number.

CON TPV EXTERNAL

WITH SUM UP

To link the SumUp device, the next steps have to be followed:

1. Download and install the SumUp App from the play store
2. Link the device with App following the steps displayed on the App
3. Link the SumUp device with the Android, Starting with the SumUp off, press the on/off button until the text “hold for Bluetooth” is displayed. Once the text is displayed, the SumUp device has to be searched from the Bluetooth devices screen on the Android and has to be selected.
4. Once linked, Open the SmartTD App at preferences. The “SumUp Merchant Code” field must be filled with the SumUp code located at the profile information on help screen of the SumUp App

SUM UP PAYMENT

CENTRAL

All car requests to the central are joined by CENTRAL button.

By clicking on this icon we access the following options:

MESSAGES

Access the menu of received messages by clicking on this icon. This message menu includes receiving services and messages that have been sent from the central

By pressing the each one line, the messages are displayed

• If one or more messages are selected directly with the check , we can delete them directly without entering the message.
• If the speaking option is activated, when receiving or viewing a message, the message is played through the speaker. Playback will stop when you exit the application, change status or press the “Back” key on your smartphone

TICKET PRINTING

Click to see the ticket of the last operation.

This screen shows the tickets of the previous operations. They can be printed selecting them.

Each time the user starts, it updates the ticket information.

LIGHTS

If the taximeter is a TX80 with Skglass, the Lights button is available

INDICACIONES DE ALARMA

1. If there is an emergency button connected to the taximeter, pressing the button for more than 3 seconds starts sending emergency positions to the Radiotaxi.
2. For the first seconds the emergency triangle is displayed in Orange. When the central confirms the emergency has been received, the triangle changes to Green
3. The emergency is always finalized by the Radiotaxi. When the triangle icon disappears, it means that the Central has checked the Emergency situation, has taken the adequate measures, and has finalized the Emergency status.
4. If the triangle is displayed in Red, there is a breakdown in the emergency button or in its cabling

SENSOR VERIFICATION

• There is a method to check the correct functioning of the Contact Key and the Alarm Button connected to the taximeter.
• Open a shift so that SmartTD connects to the taximeter. Go back to Closed Shift, and enter the GPS menu. You will see a key icon for the Contact Key, and an emergency triangle for the Emergency Button.
• In this state, you can press the Emergency button to check it and the emergency will not be sent to the central. This permits a verification of the correct functioning of the button
  The meaning of each color is: | Contact Key Status| Emergency Button Status
  ---|---|---
  Green| ON| Pressed
  Red| OFF| Not pressed
  Grey| Not detected| Not detected

PREFERENCES
In closed shift you can access the “Preferences” menu, in which it is possible to configure a few optional functionalities.

Roof Light Off in Dispatched| Let you choose if the roof light turns off automatically, without pressing the button, when a trip is received.
---|---

Beep if located + Disconnected from TX

| Plays an audio notification when SmartTD has become disconnected from the taximeter over Bluetooth if it was located, to warn that the location may be lost after a timeout.
Vibrate + Sound| Adds vibration to the audio notifications.
TTS (Text To Speech) for messages|

Enables message locution.

TTS for dispatches|

Enables dispatches locution.

TTS for location| Enables location locution.
Location Query to Macrozone| If enabled, the location query will be opened at macrozone level by default.
Order favorite zones by proximity| If enabled, the favorite zones will be displayed by proximity order (between the cab and the center of the zone).

Show floating window in background

| If enabled, a floating window will remain on the screen while using other applications. The status of the taximeter will be displayed on this window (only once the login, with or without central, has been

done). This option allows Android not to finish the app when the app is in background

GPS Navigator App| Lets you choose the App to execute the navigation. Available options are Google Maps or a generic application chosen by the user. If your central is Alfa6, the supported GPS navigators are: Waze, Route66 y Yandex.

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Keep Screens ON

| Lets you choose if the screen is turned off or reduce its brightness after a time without interacting with it

Service Ringtone

| Use Service Ringtone to choose a system sound or personalized tone for an incoming dispatch

Notification Sound

|

Lets you choose a system sound or personalized tone for a notification, for instance a message from central

Invoice issuer adress

|

Adress of the issuer that will appear in the invoice

Invoice issuer ZIP Code

|

ZIP Code of the issuer that will appear in the invoice

Invoice issuer city

|

City of the issuer that will appear in the invoice

Serial number

|

Serial number of issue that will appear in the invoice

---|---

Invoice Number

|

Number of the invoice that will appear in the invoice

Notification Phone Number

|

The telephone number entered here will receive a call for an incoming dispatch

Call Delay (seconds)

|

Lets you choose the delay time between the reception of the dispatch and the call

Minutes before shift end warning

| Set the minutes from which, when the shift control is on, the terminal begins to beep every minute and show the remaining time in red to the end of the shift

Pin Pad Type

|

Set the Bluetooth Pin Pad type

Pin-Pad Serial Number

| Lets you configure the serial number of a connected Bluetooth Pin- Pad of certain payment provider

The approved PinPads are:

–          Itos MPED – 400

–          Itos BP – 50

SumUp Merchant Code

|

Set the commertial code placed at the SumUP app

Speech for blind people

|

Enables speaking options for blind people

Order style

| Allows to display the order of the cabs in different ways:

–          Compressed: displays the cab status (stand, zone or hired) and the number it occupies in the queue. For example Z3

–          Expanded: displays the cab status specifying the other cabs before yours. For example P2 Z1

Shift export file format

|

Set the format of the file the shift is exported

---|---

Purge shifts from

| Lets you delete the shifts from a selected date on. If the shifts PIN has been activated, it will ask for the PIN in order to delete the data.
Access PIN number for shifts/statistics| Lets you set a PIN number in order to access to the shifts and statistics visualization.

AUTOMATIC SHIFT SENDING CONFIGURATION

There are two automatic shift sending modes. The first one, when the shift ends, the default mail App is opened and the user is required to send manually the mail. The second one, SmartTD sends the mail without the user interaction.

AUTOMATIC SHIFT SENDING WITH USER INTERACTION

At Settings > Preferences by pressing “PIN to Access shifts/statistics” the automatic shift sending can be configured

The first time in a new installation will be necessary to set a new password.

Once set the password, the following screen will be displayed:

First of all, it is necesary to enable the automatic shift sending.

Once enabled, the receiver email field will be unbloqued. The shifts will be received to this email.

Press “OK” to sabe the changes.

Thereafter, when the driver closes the shift, a screen will appear giving the different mail Apps options. The mail will be sent from the configured email

The name of the file has the following format:

“shift_dv_drivernumber_day_month_year_hour_minute.extension”

The file extension may be .csv or .xls, these extensions can be changed at “Shift export file format” field on preferences In this example, we select the Gmail App to open the mail

SmartTD will automatically fill the receivers fields, subject, message and will attach the shift file
The last step is to manually send the mail.

AUTOMATIC SHIFT SENDING WITHOUT USER INTERACTION

In order for SmartTD to automatically send the mail, firstly a Gmail account has to be set that will be used as the issuer. This account may be an existing or a new one.
It is advised to create a new account with the only purpose to send shift mails.

Once the sending Gmail account is created, permissions must be given for SmartTD to send the mails. It is necessary to access to Google and click the account icon (on the upper right side).

Then, press “manage your Google Account” and at the right menú access to “Security”

This functionality is deactivated by default. It is of paramount importance to activate it to allow SmartTD to send mails with this account.

Once the Google account has been configured, return to the screen where the receiving mail has been set.

It is necessary to mark the check “Don’t require user interaction” and set the Gmail account credentials (email and password). SmartTD saves the password in the private area of the App, and also it is encrypted all long.

Now, when the driver finishes the shift, the message “end-of-shift email sent successfully” will be displayed. If the automatic mail fails, an error message will be displayed, warning the shift can be sent manually by mail from the device’s storage.

TEXT TO SPEECH FOR VISUALLY IMPAIRED

• No: Speech is disabled
• Manual : In the To pay menu, pressing the Speech button, reproduces the trip amounts.
• To Pay: When the state change to “To pay”, SmartTD reproduces the trip amounts. Anyway, the manual button is still active, in case the driver wants to repeat the speech.
• Automatic: The speech is repeated periodically during the trip, when the taxi switches to hired, and when switching to To Pay

TROUBLESHOOTING

Problems have been detected in the Bluetooth connection when the user has activated the power saving options in the Android The configuration of this option has to be:

Problems have been detected when the user had changed certain developer options in the Android. The configuration of these options must be:

If our device has Android +6 and doen’t have SmartTD in the list of aplications that can run in the background, when you join the configuration data it will show a message.

REQUIREMENTS

The Minimum / recommended terminal requirements are:

3G mobile data

| 4G mobile data (devices with only WIFI connection can be used if they are connected to the vehicle access point)

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