Snailax Corporation SL-391S Ten Motors Massage Mat with Heat User Manual

Snailax Corporation SL-391S Ten Motors Massage Mat with Heat

Product Information

The Ten Motors Massage Mat with Heat (model SL-391S) is a versatile and convenient massage device designed to provide a full-body massage experience. It features 10 invigorating massage motors that target various areas of the body, along with 2 heating
pads for soothing warmth. The mat is made of polyester knitted fabric, ensuring durability and comfort. With its foldable design, it is easy to store when not in use. The mat comes with a corded remote controller for easy operation, offering 5 variable massage modes and 3 selective vibration intensities.

Technical Data

• Measurements: 67*21.8 inches
• Weight: 5.2lbs
• Voltage: Input – AC 100-240V ~50/60Hz, Output – 12VDC 1.5A max.
• Nominal Power: 18 Wa
• Automatic runtime: 30 minutes

Product Usage Instructions

Setup and Operation

1. If needed, fasten the strap around the back of a chair or other support.

2. Connect the adapter cable to the corresponding cable at the side of the mat.

3. Plug the home adapter into an outlet.

4. Turn on the device using the controller (instructions on page 5).

5. Place the controller in the pouch at the side of the cushionwhen finished.

Controller Instructions

Note: Press the on/off button to turn on the massage mat. The mat will automatically activate the default settings, which include Mode 1 and Medium intensity.

• MODE indicators: Five preprogrammed massage modes
• ON/OFF: Press to turn the massage mat on or off.
• SHOULDER, BACK, LUMBAR, LEG, MH: Each massage region can be turned off or on as desired by pressing the corresponding button for any combination of regions while any of the five MODEs are active. The LEG button controls leg and feet regions.
• HEAT: Press to turn on or off the heat function. The heat can be used independently.
• INTENSITY: Press to choose Low, Medium, or High intensity of vibration.
• MODE: Press to change the MODE between M1 to M5.

Care and Cleaning Instructions

1. Do not wash in a washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire, or exposure to direct sunlight.
5. Store the massager in a cool, dry place out of reach of children.
6. Avoid contact with sharp edges or pointed objects that mightcut or puncture the fabric surface.

Troubleshooting Guide

If you encounter any issues with the product, refer to the following troubleshooting guide:

• Fault: The massage is not active in all regions.
• Solution: Press the corresponding buttons for the desired massage regions.
• Fault: Device switches off suddenly.
• Solution: Check the power connection and ensure it is securelyplugged in.
• Fault: Device fails to start.
• Solution: Ensure the power is turned on and the controller is properly connected.
• Fault: Jerky motion of vibrations from the device.
• Solution: Contact customer support for further assistance.

Warranty

To extend your warranty from 1 year to 3 years, you have two options:

1. Visit Snailax’s Facebook page at https://www.facebook.com/snailax and like it. Then, enter “Warranty” in Messenger to extend your warranty.
2. Send a message with “Warranty” to support@snailax.com to extendyour warranty.

Safety Instructions

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency.
Please retain these operating instructions for further use!

• The massage device conforms to recognized technical principles and the latest safety regulations.

• Do not wet, do not use pins, never remove cover.

• This items is NOT A TOY. Close supervision is necessary when this appliance is used by, on, or near children or disabled persons.

• This appliance should never be left unattended when plugged in.

• Any possible repairs may only be carried out by authorized expert staff. Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.

• Never touch the power plug with wet hands.
  Please avoid contact of the device with water, high temperatures and direct sunlight.

• Do not use any damaged cables, plugs or loose sockets.

• Never operate under blankets where the air opening may be blocked.

• If plugs or cords are damaged, they must be replaced by the manufacturer, a service representative or by qualified personnel.

• In case of malfunction, disconnect immediately from the mains.

• Do not use if you have skin disorders, open wounds, or swollen or inflamed areas.

• Misuse or incorrect use excludes any liability for damage.

• Do not use while you sleep.

• In order to avoid excessively stimulating the muscles and nerves, the recommended massage time should not be exceeded 30 minutes at a time.

• Each massage – even a hand massage – must be refrained from during pregnancy or if one or more of the following complaints are present in the massage area: recent injuries, thrombotic diseases, all kinds of in flammations and swellings, and cancer. It is recommended to consult a doctor before having a massage for the treatment of ailments and illnesses.

• If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your doctor for medical advice before taking a massage.

• The packaging material supplied should not be used as a toy.

• Do not use this product for medical treatment.

Instruction

Thank you for purchasing Ten motors Massage Mat with heat by Snailax Corporaton.
With normal care and proper treatment, it will provide years of reliable service.
Please read all instructons carefully before using this product.
Please retain this manual for future reference.

FEATURES

• Polyester knitted fabric
• 10 invigorating massage motors for full body massage
• 2 Heating pads for full back
• Easy to operate by corded remote controller
• 5 variable massage modes
• 3 selective vibration intensity
• Foldable and easy to store

CONTENTS

• SL-391S Ten Motors Massage Mat with Heat
• UL approval home adapter

TECHNICAL DATA

• Measurements: 67*21.8 inches
• Weight: 5.2lbs
• Voltage:
  • Input: AC 100-240V ~50/60Hz
  • Output: 12VDC 1.5A
• Nominal Power: max. 18 Watt
• Automatic runtime: 30 minutes

Setup and Operation

1. If needed, fasten the strap around the back of a chair or other support.
2. Connect the adapter cable to the corresponding cable at the side of the mat.
3. Plug the home adapter into an outlet.
4. Turn on the device using the controller (instructions on page 5).
5. Place the controller in the pouch at the side of the cushion when finished.

• Remove the adapter from the outlet when not in use.

• This device will switch off automatically after 30 minute timer run out.

• Do not setup or use the massager in a bathroom or similary wet / damp areas.

• Please just use the provided home adapter.

• For your own safety we equip the massage mat with a protection against over-heating.
  Heat is created in the motors when placed under great stress and excessive pressure. Before this could create any risk and after a runtime of 30 Minutes. The massager will switch off automatically and will only allow switching on again after an appropriate downtime.

• Likewise, you should allow your body some rest periods. To avoid straining your muscles too much, we recommend to not exceed a continuous massage of 30 Minutes.

Controller Instructions

Note:
Press on/off button to turn on the massage mat, the mat automatically active the default settings i.e. the massager works on Mode 1 and on Medium intensity .

Care and Cleaning Instructions

1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire or exposure to direct sunlight.
5. Store the massager in a cool, dry place out of reach of children.
6. Avoid contact with sharp edges or pointed objects which might cut or puncture the fabric surface.

TROUBLESHOOTING GUIDE

The massage is not active in all regions.

| The massage motor for that region may have been switched off. Press the button that corresponds to that region to activate.

Device switches off suddenly

| The device will switch off when the timer runs out. Continue using by pressing the ‘On/Off’ button. If the device has run for 60 mins., turn back on after resting the unit for 15 mins.
Over-heat protection function activated. Device is switched off for your safety . Please rest device for 15- 30mins before restarting.

Device fail to start

| Check if device has been used for more than 30 mins. If so, let device rest for 15 mins before continuing.

Device may require longer time to cool in warmer environments.

Check if adapter is plugged into socket.
Check if adapter output is connected to device power inlet wire.

Jerky motion of vibrations from device

| Excessive pressure may have been applied onto the device. Reduce the load and try again.

Warranty

If you have any issue about the product, please feel free to contact us by sending email to support@snailax.com We will strive to provide the best service possible within 24 hours.

30 days unconditionally Return
Snailax product can be returned to receive a full refund for any reason within 30 days.
Please contact our customers service (support@snailax.com), our staff will contact you within 24 hours.

90 days refund/replace
Snailax product can be returned replaced within 90 days if the product break down in the period of proper use.

12 months Warranty
If the product break down within 12 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.

Attention!
No warranty will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage, etc.

Extend Warranty for Free

1. Enter the following URL or scan the QR code below to find Snailax facebook page and like it, enter”Warranty” to messenger to extend your warranty from 1 year to 3 years.
   https://www.facebook.com/snailax
   OR

2. Send message”Warranty” and email us support@snailax.com to extend your warranty from 1 year to 3 years.

FCC STATEMENT

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING: Changes or modifications to this unit is not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2750 Carpenter Road,
Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982
support@snailax.com
www.snailax.com

References

• Snailax Massager | Buy Snailax Shiatsu Neck & Back Massager | Shop Shiatsu Massage Mat & Cushion at Snailax.com

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