SHARPER IMAGE PORTAL XT Window Fan User Guide
- June 12, 2024
- Sharper Image
Table of Contents
PORTAL
WINDOW FAN OWNER’S GUIDE
CL3-0769 RA, V00
MODELS
PORTAL, PORTAL XT
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
This owner’s guide and any additional inserts are considered part of the
product.
They contain important information about safety, use and disposal. Before
using the product, please familiarize yourself with all operating and safety
instructions. Please keep all documents for future reference and pass these
documents on, together with the product, to any future owner. See
sihomecomfort.com to view, download and print the most current version of
these instructions.
INTENDED USE: This product is intended to circulate indoor and outdoor
air only in a window installation in the United States and Canada. This
product is not intended for commercial or industrial use. The manufacturer
assumes no responsibility for damage or injury due to unauthorized use or
product modification. Failure to follow these directions will void the product
warranty.
WARNING: Risk to Children and Impaired Persons Supervision is required
during the installation, operation, cleaning and maintenance of this product
by children 12 years of age and younger and anyone with reduced physical,
sensory or mental capabilities. Children should be supervised to ensure that
they do not play with the appliance, its parts and packaging material.
INSTALLATION WARNING— To reduce risk of fire, electrical shock and injury
to persons, observe the following:
– This product is intended for window installation only. Only use with product
controls facing indoors (not exposed to elements). Do not use this product in
a manner other than indicated by the manufacturer in the window installation
instructions below.
– Pull back and secure all curtains and draperies and place this product away
from tablecloths, blankets, and other fabrics, since they may be drawn into
the fan, damage the motor and/or cause a fire.
– No part of this product (the appliance, power cord, plug, packaging, etc.)
should be placed near furnaces, fireplaces, stoves or other high temperature
heat sources. Do not use this product on an uneven or unstable surface.
– The power cord and plug cannot come into contact with water. Do not use this
product on wet surfaces. Do not use this product in a bathtub or shower or
position product where it may fall into a bathtub, laundry, swimming pool or
other water container.
– Do not run cord under carpeting. Do not cover cord with throw rugs, runners,
or similar coverings. Do not route cord under furniture or appliances. Arrange
cord away from traffic area and where it will not be tripped over. The cord
should not hang over edges of counters or be placed where it can be crimped or
closed in doors. Place appliance near an easily accessible outlet so the
product can be unplugged quickly during an emergency.
SAFE USE WARNING—To reduce risk of fire, electrical shock and injury to
persons, observe the following:
– WARNING: To reduce likelihood of circuit overload, fire and electric
shock, do not operate with a solid state speed device, such as a dimmer
control switch.
– Do not operate any fan with a damaged cord or plug. Discard fan or return to
an authorized service facility for examination and/or repair.
– Do not operate unit if the unit has been dropped or damaged. Do not use this
product if it has a damaged power cord or plug. To avoid risk of electrical
shock, do not attempt to repair or replace parts. Only original replacement
parts may be used. If the power cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified persons in order to
avoid a hazard. Contact (833.800.8669) or
(help@sihomecomfort.com) for further
instructions about replacement and repair.
– Before plugging power cord into electrical outlet, be sure that all
electrical information on the rating label, including voltage, is compatible
with your outlet’s power supply.
– Never use the cord as a handle or otherwise yank, strain or stretch the
power cord.
– Do not sit or stand on product.
– While the product is plugged in, do not insert or allow foreign objects to
enter any input or output opening as this may cause risk of electric shock or
fire, or damage the product.
– A loose fit between wall outlet (receptacle) and plug may cause overheating
and distortion of the plug. Discontinue use of the product in this outlet.
Contact a qualified electrician to replace loose or worn outlets.
– This appliance has a polarized plug (one blade is wider than the other.) To
reduce the risk of electric shock, this plug is intended to fit in a polarized
outlet only one way. If the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician. Do not
attempt to defeat this safety feature.
– Before moving, repositioning, servicing, cleaning and when not in use, use
the product controls to turn off the power and then unplug. To disconnect from
outlet, grasp and pull only the plug. Also, power off and unplug if the
product will be left unattended for an extended period of time or during
electrical storms.
SERVICING WARNING —To reduce risk of fire, electrical shock and injury to
persons, observe the following:
– Clean your product regularly, only as is instructed in this manual. Prior to
cleaning, turn off the power on your product and unplug. Do not use gasoline,
thinners, solvents, ammonias or other chemicals for cleaning. Refer to the
CLEANING instructions provided.
– Do not open appliance housing. To avoid risk of shock, all service and/or
repairs must be done by an Authorized Service Center.
– This product employs overload protection (fuse). A blown fuse indicates an
overload or short-circuit situation. If the fuse blows, unplug the product
from the outlet. Replace the fuse as per the user servicing instructions
(follow product marking for proper fuse rating) and check the product. If the
replacement fuse blows, a short-circuit may be present and the product should
be discarded or returned to an authorized service facility for examination
and/or repair.
User Servicing Instructions
- Using the product controls, turn off the appliance.
- Grasp the plug (not the cord) and disconnect from the outlet.
- Risk of Fire. Replace fuse only with 2.5 Amp, 125 Volt fuse as approved by Consumer Service. For an authorized replacement fuse, please contact Consumer Service.
- Once the replacement is received, use a small flat-head screwdriver to slide open the fuse cover (located on the plug) (See next page, Fig. A).
- Remove fuse by using the screwdriver to gently lift each end of the fuse (See next page, Fig. B).
- Install the replacement fuse by using the screwdriver to gently push each metal end of the fuse into the receptacle one at a time. Do not push on the center of the fuse—it is fragile and may break.
- Slide the fuse cover closed using the screwdriver. When closed, the cover should fit completely in the plug. No part of the cover should stick out (See next page, Fig. C).
- Plug your appliance into the outlet and turn the power on.
- If the replacement fuse blows, a short-circuit may be present and the product should be discarded or returned to an authorized service facility for examination and/or repair.
Risk of fire. Do not replace attachment plug. Contains a safety device (fuse, AFCI, LCDI) that should not be removed. Discard product if the attachment plug is damaged.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Contact Customer Service or dealer or an experienced radio/TV technician for
help.
This Class B digital apparatus complies with Canadian ICES-003.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Supplier’s FCC Declaration of Conformity
Unique Identifier: Sharper Image Models PORTAL, PORTAL XT
Responsible Party: Vornado Air LLC
Mailing Address : 415 E. 13th St., Andover, KS 67002
Contact: www.sihomecomfort.com
SAVE THESE INSTRUCTIONS
PRODUCT INFORMATION
Your product includes the following:
- Fan Body
- 1” Foam Breeze Block (2)
- 2” Foam Breeze Block (2)
- 4” Foam Breeze Block (2)
GETTING STARTED WINDOW INSTALLATION
NOTE: The PORTAL has been designed for use with single-hung and double-
hung windows. It will accommodate windows 24 to 38 inches wide and require a
window opening of at least 8 inches tall.
FOR HORIZONTAL INSTALLATION ONLY. DO NOT ATTEMPT VERTICAL WINDOW INSTALLATION.
DURING PRODUCT AND FOAM BLOCK INSTALLATION, KEEP ONE HAND ON PRODUCT AT ALL
TIMES.
- We recommend keeping the window screen in place.
- Center the PORTAL in the window, ensuring that the foam on the bottom of the product is snugly secured in the bottom of the window casing.
- Close the window to secure the product in place.
- Tuck the optional Foam Breeze Blocks on either side of the product, tucking them securely into the window casing.
CONTROLS
- Press ( ) to power unit ON or OFF.
- Select desired speed by pressing – or + There are three (3) speeds: LOW, MEDIUM, HIGH. Speed is indicated by number of Fan Speed Lights illuminated.
- Press ( ) to change from direct airflow to exhaust. Touch the button again to change from exhaust to direct airflow.
CLEANING & STORAGE
Your fan will need regular cleaning. The fan has no user serviceable parts
inside and cannot be opened for cleaning. Never clean the product in any
manner other than instructed in this owner’s guide.
WARNING: To reduce the risk of electrical shock and injury to persons,
unplug the unit before cleaning.
- Power off and unplug the unit prior to cleaning.
- Dust or wipe the fan with a damp cloth.
- Use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust.
Note: The motor is permanently lubricated and requires no oiling.
During the off-season or after extended periods of non-use, you may choose to
store your fan. To ensure long life of the product, it is recommended to store
your fan by following these instructions:
- Unplug power cord and bundle loosely.
- Cover, or place back in retail carton if available. This prevents fan from accumulating dust over time.
- Store fan in cool and dry location.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE AND SOLUTION |
---|---|
The unit fails to power on. | Unit is not plugged in. Plug power cord into |
electrical outlet.
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer
Service for assistance.
Fuse needs to be replaced. See IMPORTANT INSTRUCTIONS for how to replace the
fuse or contact Consumer Service.
Unit is not pro- ducing sufficient amount of air.| Ensure unit is set to
highest setting for maximum air circulation.
Allow the unit to fully circulate the air throughout the room, this may take
several minutes.
Ensure all air inlets and outlet grille are unobstructed.
Air is not moving in the desired direction.| Switch the direction of the
airflow from DIRECT to EXHAUST (or EXHAUST to DIRECT). If problem persists,
turn unit OFF and ON
and adjust settings as needed.
WARRANTY
If you’re not satisfied with this product, let us know.
2 YEAR
SATISFACTION GUARANTEE
Vornado Air, LLC warrants to the original consumer or purchaser this Sharper
Image® Fan (“Product”) is free from defects in material or workmanship for a
period of two (2) years from the date of purchase. If any such defect is
discovered within the warranty
period, Vornado, at its discretion, will repair or replace the Product at no
cost.
For warranty or repair service: Call
833-800-8669 or email
help@sihomecomfort.com to obtain a Return
Authorization (“RA”) form. Please have or include your Product’s model number
and serial number, as well as your name, address, city, state, zip code and
phone number when contacting Vornado for warranty service.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn:
Warranty & Repair 415 East 13th Street Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting
Vornado with service inquiries.
To assure proper handling, packages must be clearly marked with the RA number.
Packages not clearly marked with the RA number may be refused at the receiving
dock. Please allow 1-2 weeks for repair and return of your Product after the
Product is received.
Repairs not covered by the warranty or outside the warranty period will
require a fee to cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product,
modification, alteration, mishandling, improper maintenance, commercial use or
repair or service of the Product by anyone other than Vornado; damages which
occur in shipment or are attributed to acts of God. Improper product use,
which includes using an external device that alters or converts the voltage or
frequency of electricity, or shipping a Vornado product to a country not
intended for use will void all warranties. Any unauthorized product
modification, repair by unauthorized repair center, or use of non-approved
replacement parts is not recommended and any consequences will not be covered
by support services or product warranties. The product warranty will be
honored only on models that are being used in the country intended. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or allow
limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specific legal
rights, and you may have other rights that vary from state to state. The
manufacturer assumes no responsibility for damage caused by failure to follow
these instructions or improper product use. Any such actions will invalidate
the product warranty.
All company names and product names are trademarks of their respective owners.
©
All rights reserved. All technical information, data, and instructions for the
installation, connection, and operation contained in these instructions for
use correspond to the latest available information at time of printing. The
contents of this manual may differ slightly from the actual product. Observe
any additional supplements.
©2021 Vornado Air LLC, Andover, Kansas 67002 USA.
Specifications subject to change without notice.
Sharper Image® name and logo are registered trademarks.
Manufactured, marketed and distributed under license by Vornado Air LLC,
Andover,
Kansas 67002.
Manufactured in China.
U.S. Patents Pending.
Sharper Image® Distributed under license by Vornado Air LLC, Andover, Kansas
67002.
833.800.8669 | sihomecomfort.com | help@sihomecomfort.com
References
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