STIEBEL ELTRON CON 100-300 Con Premium Wall Mounted Heater Instruction Manual

STIEBEL ELTRON CON 100-300 Con Premium Wall Mounted Heater

IMPORTANT INSTRUCTIONS

SAVE THESE INSTRUCTIONS

• When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

  •  Read all instructions before installing or using this heater.
  •  This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. and curtains at least 3 feet (1 m) from the front of the heater and keep them at least 3 feet (1 m) away from the sides and rear.
  • Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
  • Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater inspected by a reputable electrician before reusing. Keep children under the age of 3 away from the heater if constant supervision cannot be guaranteed.
  • Do not use outdoors.
  • Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
  • Save these instructions.

• Children from the age of 3 to 7 may switch
  the heater on and off, provided they are supervised or have been instructed in the safe operation of the heater and understand any risks that may result. This is subject to the heater having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket or adjust the heater.

• The heater may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the heater safely and have understood the potential risks.

• Children must never play with the heater. Children must never clean the heater or perform user maintenance unless they are supervised.

• Parts of the heater can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.

• To prevent the heater from overheating, never cover it with anything.

• Never install the heater directly below a wall socket

• In the case of a permanent connection, the heater must be able to be separated from the power supply by an isolator that disconnects all poles with at least 1/8˝ (3 mm) contact separation.

• The power cable must only be replaced (for example if damaged) by a qualified contractor authorized by the manufacturer, using an original spare part.

• Secure the heater as described in section 11.3, “Heater installation”, pg. 10.

OPERATION

General information
The chapters “Special information” and “Operation” are intended for both users and qualified contractors. The chapter “Installation” is intended for qualified contractors.

Note
Read these instructions carefully before using the heater and retain them for future reference.
Pass on the instructions to a new user if required.

Safety instructions

Structure of safety instructions
KEYWORD Type of risk

• Here, possible consequences are listed that may result from failure to observe the safety instructions.
• Steps to prevent the risk are listed.

Symbols, type of risk

Symbol Type of risk

• Injury
• Electrocution
• Burns (burns, scalding)

Keywords

KEYWORD Meaning

DANGER Failure to observe this information will result in serious injury or death.
WARNING Failure to observe this information may result in serious injury or death.
CAUTION Failure to observe this information may result in non-serious or minor injury.

Other symbols in this documentation

Note

• General information is identified by the adjacent symbol.
• Read these texts carefully.

Symbol Meaning

• Material losses (heater damage, consequential losses and environmental pollution)
• Appliance disposal

This symbol indicates that you have to do something. The action you need to take is described step by step.

Information on the heater

Symbol Meaning

• Never cover the heater

Units of measurement

Note
All measurements are given in inches (mm) unless stated otherwise.

Safety

Intended use
This heater is designed to heat living areas. The heater is intended for domestic use. It can be used safely by untrained persons. The heater can also be used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way. Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of the instructions for any accessories used is also part of the correct use of this heater.

General safety instructions

DANGER Electrocution

• Before cleaning, make sure the power has been turned off at the circuit breaker panel and that the heating element of the heater is cool.

DANGER Fire
Never operate this heater

• if the minimum clearances to adjacent object surfaces are not maintained, for example to furniture, net curtains, curtains, textiles or other flammable materials (for minimum clearances, see “specification/ dimensions and minimum clearances”).
• in rooms where the appliance is at risk from fire or explosion as a result of chemicals, dust, gases or vapors.
• in the direct proximity of pipes or containers that carry or contain flammable or explosive materials. – if work such as laying cables, grinding or sealing is carried out in the installation room.
• if sprays, floor polish or similar products containing gasoline are used. Vent the room sufficiently before heating.
• if an heater component is damaged, the heater has fallen over or already had a fault.
• outdoors.

DANGER Fire
Never place any flammable, combustible or insulating objects or materials, such as laundry, blankets, magazines, containers with floor polish or gasoline, spray cans or similar on the appliance or in direct proximity to it.

WARNING Fire
Ensure that no foreign bodies enter the ventilation air and extract air apertures. This could result in electric shock or fire or in damage to the appliance.

WARNING Fire
To prevent fires ensure that the air inlets and outlets are never blocked. Never position the appliance on soft surfaces, such as a bed, as this could result in the apertures becoming blocked.

WARNING Burns

• Never place any flammable, combustible or insulating objects or materials on the heater or in direct proximity to it.
• Ensure that the air intake and discharge are never blocked.
• Never place any objects between the heater and the wall.

WARNING Injury

• Keep children under the age of 3 away from the heater if constant supervision cannot be guaranteed.
• Children from the age of 3 to 7 may switch the heater on and off, provided they are supervised or have been instructed in the safe operation of the heater and understand any risks that may result. This is subject to the heater having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket or regulate the heater.
• The heater may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the heater safely and have understood the potential risks.
• Children must never play with the heater. Children must never clean the heater or perform user maintenance unless they are supervised.

WARNING Injury
In closed rooms, temperatures can rapidly reach high levels. Ensure constant supervision if the heater is operated in a small room and the persons within that room cannot regulate the heater or leave the room on their own.

CAUTION Burns
Parts of the heater can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.

WARNING Overheating
To prevent the heater from overheating, never cover it with anything.

Material losses

• Ensure that the power cable is not touching the heater.
• Never stand on the heater.
• Never operate the heater outdoors in the open air.

Test symbols
See type plate on the appliance.

Register your product

You must register this product within 90 days of purchase on our web site in order to activate the standard warranty or to be eligible for the extended warranty. Go to our web site at  www.stiebel-eltron-usa.com and click on register your product.

Before beginning the registration process, we suggest that you gather the necessary information which will be as follows:

• Type, Example: CON 150-1 Premium (from the white label that is on the left side of the unit)
• Number listed after “No.”
• Place of Purchase
• Purchase Date
• First & Last Name
• Email address
• Physical Address
• Phone Number

If you have any questions concerning the registration process or warranty options, please contact Stiebel Eltron USA directly at 800.582.8423.

Heater description

CON Premium is a wall mounted electric convection heater. The heater is suitable for use as a standalone heating system, or can be used in spring and autumn and as a booster heater in smaller rooms. The air inside the heater is heated by a heating element and expelled via natural convection through the air discharge at the top. Cool indoor air is drawn in through the air intake on the underside of the heater. When the set room temperature is reached, it is maintained by periodic heating.

Operation

1. Programming unit
2. ON/OFF switch

Programming unit
The heater is operated using the programming unit, located at the top right front.

1. Display
2. User interface

User interface

Button Designation Description

The

“Standby” button Switches on the programming unit; Puts programming unit and heater into standby mode
The “OK” button Makes selections; Confirms settings
The “Menu” button Calls up and exits menu
“+” button Calls up menu items; Changes settings
The “–” button Calls up menu items; Changes settings

Display
If there is no user input for 20 seconds, the backlight switches off. Press any button to switch the backlight on again.

Symbols
Symbol Description

• Time display: Indicates the current time, or a programmed start time Time program activated: Heats in accordance with the enabled time program.

• Comfort mode: The heater maintains the set comfort temperature. Standard comfort setting: 70 °F (21.0 °C). Use this setting for a comfortable room temperature when someone is present.

• Night mode: The heater maintains the selected lower nighttime temperature. Standard setting: 64 °F (18.0 °C). Use this setting at night or when absent for several hours.

• Frost protection: The frost protection symbol is displayed if the heater’s temperature is set to 45 °F (7.0 °C). Use this setting to protect an unoccupied room from frost damage.

• Adaptive start: With a time program activated, the heater activation times are adjusted to ensure that the appropriate set room temperature is fully reached by the programmed start time. Conditions: The “Adaptive start” function is enabled (see chapter “Settings / Standard menu”).

• Window open detection:
  To avoid unnecessary energy consumption while venting, the heater automatically switches to frost protection mode for one hour if a window is opened. The “window open detection” symbol flashes. After venting, frost protection mode can be terminated manually by pressing “+” or “OK”. The heater then heats to the set room temperature again.
  The following conditions must be fulfilled for the “Window open detection” function to be activated:

  • The set room temperature is set to 59 °F (15 °C) or higher.
  • The temperature at the heater falls abruptly by at least 5.4 °F (3 °C).
  • Window open detection is switched on (see chapter “Settings / Standard menu”).

• Operating lock: The user interface is locked.

• Heating enabled: The unit is heating to maintain the set room temperature.

• Room temperature display

• Editable parameter: The parameter shown can be changed using “+” and “–”.

• Days of the week: 1 = Monday, 2 = Tuesday … 7 = Sunday

Turning the heater on and off

Note
For a short time after initial start-up, and after extended periods without usage, a smell may briefly develop.

• The heater is ready for operation as soon as it has been mounted to the wall and plugged into a wall outlet (120 V models) or hardwired to an appropriately sized circuit breaker (optional for 120 V models, required for 208–240 V models).
• Turn the heater on or off using the ON/OFF switch on the right-hand side of the heater.
• Turn the heater off when not in use for longer periods (e.g. during the summer months).
• All settings remain intact after turning off or after an interruption to the power supply. This heater is equipped with a power reserve that allows the day of the week and the time to be saved for several hours.

Note
If the heater has been turned off for a longer time with a time program activated, you will be prompted to set the day and time after switching it back on. Until this data is entered, the heater will operate in comfort mode.

Standby mode

Material losses
In standby mode, the heater will not produce heat under any circumstances. Frost protection is deactivated until the heater is taken out of standby mode.

• To switch on the programming unit, press “Standby”. The standard display appears.
• To put the programming unit and the heater into standby mode, press “Standby”. The display shows “- – – -“.

Settings

Operating lock

• To lock or unlock the user interface, press and hold “+” and “–” simultaneously for 5 seconds.

Standard display

The standard display is continuously shown. If no user input is detected for longer than 20 seconds while in the menu, the device automatically switches to the standard display. The standard display shows the current room set temperature, as well as the “Editable parameter” symbol. You can use “+” and “–” to change the room set temperature. If the room set temperature corresponds to one of the values established for the comfort or night mode temperature settings, the symbol for the corresponding operating mode (comfort mode, night mode) appears in the menu bar. The room set temperature can also be changed manually with a time program active. The changed set room temperature is maintained until the next programmed switching point is reached.

Standard menu
To access the standard menu, briefly press “Menu”. You can now call up the following menu items:

Display Description

• Select day of the week and time
• Select comfort temperature setting The comfort temperature must be set at least 1 °F (0.5 °C) higher than the night mode temperature.
• Select night mode temperature setting The night mode temperature must be set at least 1 °F (0.5 °C) lower than the comfort temperature.
• Switch “Window open detection” function on and off If the Pro4 time program (120 minute timer) is activated, the “Window open detection” function is disabled.
• Select time program (Pro1, Pro2, Pro3, Pro4, off)
• Switch “Adaptive start” function on and off If the Pro4 time program (120 minute timer) is activated, the “Adaptive start” function is disabled.

To change the setting of a menu item, call the relevant menu item up using “+” and “–”. Press “OK”. As soon as the “Editable parameter” symbol appears, you can change the setting of the menu item with “+” and “–”. Press “OK” to save the setting. To exit the standard menu, press “Menu”. The standard display appears.

120-minute short-time timer (Pro4)

• With the 120-minute short-time timer, you can activate comfort mode for a selected time of up to 120 minutes. During this selected time, the unit heats to the set comfort temperature. After this, the heater operates in night mode.
• If you wish to use the 120-minute short-time timer, select time program Pro4 from the standard menu.

The standard display shows the selected time in minutes as well as the “Editable parameter” symbol. Using the “+” and “-” buttons, you can select any length of time from 10 – 120 minutes. To activate the short-time timer, press “OK”. The heater switches to comfort mode until the end of the selected time. The minute display flashes during this period. If you wish to stop the short-time timer, press and hold “OK” for longer than 3 seconds. At the end of the selected time, the heater automatically reverts to night mode.

Configuration menu

Display Description

• I1-I2 Actual values
• Pro1-Pro3 Time programs
• P1-P5 Parameter
• In the configuration menu, you can call up actual values, set time programs and adjust parameters.
• To access the configuration menu, press and hold “Menu”. After approx. 3 seconds, actual value I1 is displayed.
• Use “+” and “–” to switch between the individual actual values, time programs, and parameters.
• To exit the configuration menu, press “Menu”. The standard display appears.

Actual values
The following actual values can be called up:

Display Description Unit

1. Actual room temperature [°C] | [°F]
2. Relative heating time (The counter can be reset via parameter P5.) [h]

Note
The counter for relative heating time (I2) counts in complete hours how long the heater heats for. When the heater is switched off, any heating phase of less than 60 minutes is not recorded.

Time programs
Four time programs are available. Time programs Pro1 and Pro2 are pre- configured at the factory. Time program Pro3 can be set according to your individual requirements. Time program Pro4 is a 120-minute short timer.

Display Description

• Pro1 Time program “Daily”
• Repeated: Monday to Sunday
• Pro2 Time program “Weekdays”
• Repeated: Monday to Friday
• Pro3 Time program “User defined”
• up to 14 comfort phases, freely configurable
• Pro4 120-minute short time program “Quick heat”
• User selects up to 120 minutes of comfort heating.

Note
To use a time program, select the required time program from the standard menu (See section 6.3, “Standard menu”, pg. 6). To use Pro4, the 120-minute short timer, see section 6.3.1, “120-minute short-time timer (Pro4)”, pg. 7.

Note
Ensure the day of the week and the time are set correctly when setting the time programs.

Note
The following applies to all time programs (Pro1, Pro2, Pro3): If the end time is later than 23:59 h, the end time will automatically be moved to the next day of the week. The comfort phase is maintained past midnight and will end on the next day at the set end time.

Time programs Pro1 and Pro2
You can specify the comfort mode start and end times with time programs Pro1 and Pro2. During this time period, the heater heats to the set comfort temperature. Outside this specified time period, the heater operates in night mode. This results in a comfort phase and a night phase, which are repeated daily (Pro1) or on every working day (Pro2).
Theses phases are factory-set as follows:

• 08:00 am – 10:00 pm: Comfort mode
• 10:00 pm – 08:00 am: Night mode

Note
When time program Pro2 is enabled, the heater operates during weekends exclusively in night mode.

To adapt time programs Pro1 and Pro2 according to your needs, proceed as follows:

• In the configuration menu, use “+” and “–” to call up the required time program.
• Press “OK”.
• The start time for comfort mode is displayed.
• Use “+” and “–” to set the required start time.
• Press “OK”.
• The end time for comfort mode is displayed.
• Use “+” and “–” to set the required end time.
• Press “OK” to save.

Time program Pro3
You can use time program Pro3 to specify up to 14 separate comfort phases which are repeated weekly. To configure a comfort phase in time program Pro3, proceed as follows:

• In the configuration menu, use “+” and “–” to call up time program Pro3.
• Press “OK”.
• The display shows “3—”.
• Press “OK”.
• A day of the week or a group of days is displayed.
• Use “+” and “–” to select the required day or group of days.
• Press “OK”.
• The start time for comfort mode is displayed.
• Use “+” and “–” to set the required start time.
• Press “OK”.
• The end time for comfort mode is displayed.
• Use “+” and “–” to set the required end time.
• Press “OK”.
• Comfort phase “3-01” has been configured.
• To configure a further comfort phase, use “+” and “–” in time program Pro3 to select display “3—”. Proceed as described above.

Note

• To reset the selected comfort phases, activate parameter P4.
• Please note that activating parameter P4 resets all time programs (Pro1, Pro2, Pro3) to the factory setting.

Parameters
You can call up the following parameters:

Display Description Options

• P1 Room temperature offset ±3 °C | ±5 °F
• P2 Time format 12 h | 24 h
• P3 Temperature display units °C | °F
• P4 Reset the time programs (Pro1, Pro2, Pro3). on | off
• P5 Reset relative heating time on | off

To change the value of a parameter, use “+” and “–” to call up the relevant parameter. Press “OK”. As soon as the “Editable parameter” symbol appears, you can change the parameter value with “+” and “–”. Press “OK” to save the selected value.

Room temperature offset

• Uneven temperature distribution in the room can result in a difference between displayed actual temperature I1 and the room temperature you measure. To compensate for this difference, a room temperature offset of ±5 °F (±3 °C) can be set via parameter P1.Example: The heater indicates I1 = 70 °F (21.0 °C). You have measured a room temperature of 68 °F (20.0 °C). There is a difference of 2 °F (1.0 °C).
• To compensate for the difference, select an offset of P1 = -2.0 (-1.0).

Time format
Parameter P2 allows you to specify whether the time is displayed in 12 hour or 24 hour format.

Temperature display units
Parameter P3 is used to specify whether the room temperature is displayed in degrees Fahrenheit [°F] or Centigrade [°C].

Reset time programs
Activating parameter P4 resets all time programs (Pro1, Pro2, Pro3) to the factory setting.

Reset relative heating time
Activating parameter P5 resets the counter for relative heating time (I2)

Cleaning, care and maintenance

The heater contains no user-serviceable parts.

Material losses

• Never spray cleaning spray into the air slot.
• Ensure that no moisture can enter the heater.
• If a pale brownish discoloration appears on the heater casing, wipe it off as soon as possible with a damp cloth.
• Clean the heater when cold with ordinary cleaning products.
• Avoid abrasive or corrosive cleaning products.

Troubleshooting

If you cannot fix the problem, please contact your qualified contractor. To facilitate and speed up your request, provide the number from the type plate (000000-0000-000000).

INSTALLATION

Safety
Only a qualified contractor should carry out installation, commissioning, maintenance and repair of the heater.

General safety instructions
We guarantee trouble-free function and operational reliability only if original accessories and spare parts intended for the heater are used.

DANGER Electrocution
Carry out all electrical connection and installation work in accordance with all national, state and local building code.

CAUTION Burns

• Only mount the heater on a vertical wall that is temperature-resistant to at least 185 °F (85 °C).
• Maintain the minimum clearances to adjacent objects.

Material losses

• If connecting the heater via a wall outlet plug, ensure that it is easily accessible once the heater has been installed.
• Never install the heater directly below a wall socket.
• Ensure that the power cable is not in contact with any heater components.

Instructions, standards and regulations

Note
Observe all applicable national and regional regulations and instructions.

Heater description

Standard delivery

• The following are delivered with the heater:
• Wall mounting bracket (hooked into the heater)
• Power cord with 120 V plug (120 V models only, attached)

Minimum clearances to hard surfaces

Installing the wall mounting bracket
The heater is intended for wall mounting using the supplied wall mounting bracket. The heater may only be installed horizontally.

Note

• The wall mounting bracket can be used as a template for wall mounting. This ensures sufficient clearance from the floor.
• Use a level if the floor is uneven or sloping.

• Unhook the wall mounting bracket from the heater.
• Place the centred wall mounting bracket horizontally on the floor. Mark holes 1 and 2.
• Lift up the wall mounting bracket so that its lower holes match up with the markings you have just made on the installation wall.
• Mark holes 3 and 4 on the installation wall.
• Drill the holes at the 4 markings.
• Secure the wall mounting bracket with suitable fixing materials (screws, wall anchors). With the vertical slots, you can compensate for an offset mounting hole.

Heater installation

Wall mounting bracket

• Hook the heater onto the bottom tabs of the wall mounting bracket by the slots in the back of the heater.
• Place the heater in an upright position.
• Secure the heater by pushing it towards the wall until it audibly snaps into place in the two upper springs on the wall mounting bracket.

1. Heater
2. Captive locking screws (attached)
3. Secure the heater against unintentional release, using the supplied captive locking screws on the left- and right-hand sides of the wall mounting bracket.

Dismounting the heater

• Loosen the captive locking screws attached to the wall mounting bracket.
• To release the heater, push down the springs at the top of the wall mounting bracket.
• Tilt the heater away from the wall and lift it off the bottom tabs of the wall mounting bracket.

Commissioning

Electrical connection
DANGER Electrocution
Carry out all electrical connection and installation work in accordance with all national, state and local building code.

WARNING Electrocution
In the case of a permanent connection, the heater must be able to be separated from the power supply by an isolator that disconnects all poles with at least 1/8˝ (3 mm) contact separation.

Material losses

• Observe the type plate. The specified voltage must match the mains voltage.
• Ensure the on-site power supply cable is of an adequate gauge to meet all applicable codes.

CON Premium 120 V models
120 V CON Premium models are delivered fully wired. The following electrical connections are permissible:

• CON 100-1 Premium
• CON 150-1 Premium
• Connection to a freely accessible standard 120 V outlet with grounded plug X
• Hard-wired connection to an appliance junction box with ground conductor X

Connection to a standard wall outlet

Retainer for power cable

Material losses

• The power cable must not be pushed into the space between the appliance back panel and the wall on which it is installed.
• Wind up any extra power cable around the cable retainer on the back of the appliance.
• Plug the heater into a grounded 120 V wall outlet.
• 120 V hard-wired connection to a circuit breaker

Material losses

• Trim the power cable so it leads directly to the heater connection socket.
• Ensure that, after trimming the power cable, the heater can still be removed from the wall without issue.
• Trim the power cable by cutting off the plug.
• Connect the trimmed end of the power cable to a suitable appliance junction box.
• The appliance junction box must be connected to a circuit breaker of suitable size. See section 15.2, “Data table”, pg. 13.

CON Premium 208–240 V models, hard-wired connection to a circuit breaker

• CON Premium 208–240 V models have a junction box located at the right rear of the unit. Included in the junction box are wires with wire nuts attached.
• Install a ½˝ ROMEX clamp in the knockout of the junction box at the rear of the unit to prevent the power cable from being pulled out of the wiring block during operation.
• Cable must be routed from a circuit breaker of suitable size, through the ROMEX clamp, and connected using the wire nuts in the junction box of the unit. See section 15.3, “Wiring diagrams”, pg. 13.
• Alternatively, the installer may remove the supplied wires with nuts from the heater’s wiring block, run wire of a suitable gauge through the installed ½˝ ROMEX clamp, and connect the wire ends directly to the heater’s wiring block. See section 15.3, “Wiring diagrams”, pg. 13. Ensure the circuit breaker is a suitable size and the power cable is a suitable gauge. See section 15.2, “Data table”, pg. 13 for electrical requirements.

Wiring block
Consult the chart below for the recommended torque amounts on the wiring block screws.

• Screw Size (mm) Min. Torque (N•cm) Min. Torque (lbf•in)
• M3.5 60–80 5.31–7.08

Using the proper torque specifications to secure wire to the wiring block helps to avoid personal loss or property damage.

Commissioning

• The heater is ready for operation as soon as it has been mounted to the installation wall and connected to the power supply.
• Remove the protective film from the programming unit.

Troubleshooting
The power cable must only be replaced (for example if damaged) by a qualified contractor authorized by the manufacturer, using an original spare part.

Heater handover
Explain the functions of the heater to the user. Draw special attention to the safety instructions. Hand over the operating and installation instructions to the user.

Specification

Dimensions and connections

Data table

1. This is our recommendation as the manufacturer. Check local codes for compliance if necessary.

Wiring diagrams

• 120 V wiring diagram for CON 100-1, CON 150-1 Premium
• 208–240 V wiring diagram for CON 100-2, CON 150-2, CON 200-2, CON 300-2

Warranty

LIMITED WARRANTY

Subject to the terms and conditions set forth in this limited warranty, Stiebel Eltron, Inc. (the “Manufacturer”) hereby warrants to the original purchaser (the “Owner”) that each Electric Space Heater (the “Heater”) shall be free of defects in the Manufacturer’s materials or workmanship for a period of three (3) years from the date of purchase. As Owner’s sole and exclusive remedy for breach of the above warranty, Manufacturer shall, at the Manufacturer’s discretion, send replacement parts for local repair; retrieve the unit for factory repair, or replace the defective Heater with a replacement unit with comparable operating features. Manufacturer’s maximum liability under all circumstances shall be limited to the Owner’s purchase price for the Heater. This limited warranty shall be the exclusive warranty made by the Manufacturer and is made in lieu of all other warranties, express or implied, whether written or oral, including, but not limited to warranties of merchantability and fi tness for a particular purpose. Manufacturer shall not be liable for incidental, consequential or contingent damages or expenses arising directly or indirectly from any defect in the Heater or the use of the Heater. Manufacturer shall not be liable for any damage to property of Owner arising, directly or indirectly, from any defect in the Heater or the use of the Heater. Manufacturer alone is authorized to make all warranties on Manufacturer’s behalf and no statement, warranty or guarantee made by any other party shall be binding on Manufacturer. Manufacturer shall not be liable for any damage whatsoever relating to or caused by:

1. any misuse or neglect of the Heater, any accident to the Heater, any alteration of the Heater, or any other unintended use;
2. acts of God and circumstances over which Manufacturer has no control;
3. installation of the Heater other than as directed by Manufacturer and other than in accordance with applicable building codes;
4. failure to maintain the Heater or to operate the Heater in accordance with the Manufacturer’s specifi cations;
5. improper installation and/or improper materials used by any installer and not relating to defects in parts or workmanship of Manufacturer;
6. moving the Heater from its original place of installation;
7. use on improper voltage or current;
8. disassembly, repair, or alteration by anyone other than the manufacturer.

Should owner wish to return the Heater to manufacturer for repair or replacement under this warranty, Owner must fi rst secure written authorization from Manufacturer. Owner shall demonstrate proof of purchase, including a purchase date, and shall be responsible for all removal and transportation costs. If Owner cannot demonstrate a purchase date this warranty shall be limited to the period beginning from the date of manufacture stamped on the Heater. Manufacturer reserves the right to deny warranty coverage upon Manufacturer’s examination of Heater. This warranty is restricted to the Owner and cannot be assigned. Some States and Provinces do not allow the exclusion or limitation of certain warranties. In such cases, the limitations set forth herein may not apply to the Owner. In such cases this warranty shall be limited to the shortest period and lowest damage amounts allowed by law. This warranty gives you specifi c legal rights and you may also have other rights which vary from State to State or Province to Province. Owner shall be responsible for all labor and other charges incurred in the removal or repair of the Heater in the fi eld.

• The installation, electrical connection and first operation of this appliance should be carried out by a qualified installer.
• The company does not accept liability for failure of any goods supplied which have not been installed and operated in accordance with the manufacturer‘s instructions.

Environment and recycling

• Please help us to protect the environment by disposing of the packaging in accordance with the national regulations for waste processing.
• This Warranty is valid for U.S.A. & Canada only. Warranties may vary by country. Please consult your local Stiebel Eltron Representative for the Warranty for your country.

North, Central and South America United States of America

• STIEBEL ELTRON, Inc.
• 17 West Street | West Hatfield MA 01088
• Tel. 413-247-3380 | Fax 413-247-3369
• info@stiebel-eltron-usa.com
• www.stiebel-eltron-usa.co

References

• Tankless Water Heater | Renewable Energy | Stiebel Eltron USA

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