Jackery JE-3000A Explorer 3000 Pro Portable Power Station User Manual

JE-3000A Explorer 3000 Pro Portable Power Station
User Manual Model: JE-3000A

JE-3000A Explorer 3000 Pro Portable Power Station

Congratulations on your new Jackery Explorer 3000 Pro. Please read this manual carefully before using the product, particularly the relevant precautions to ensure proper use. Keep this manual in an accessible place for frequent reference.
In compliance with laws and regulations, the right of final interpretation of this document and all related documents of this product resides with the Company.
Please kindly notice that no further notifications will be given in case of any update, revision or termination.

TECHNICAL SPECIFICATIONS

GENERAL INFO

OUTPUT PORTS

INPUT PORTS

DC input| 2x DC 8mm Ports: 11-17.5V (Working Voltage)⎓8A Max, Double to 8A Max;
17.5-60V (Working Voltage)⎓12A Max ,Double to 24A/1400W Max
---|---
Charge mode AC input| 230V~ 50Hz 10A Max

ENVIRONMENTAL OPERATING TEMPERATURE

CERTIFICATIONS

UN38.3 ※ USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
※ Qualcomm Quick Charge is a product of Qualcomm Technologles,Inc. and/or its subsidiaries.
Qualcomm and Quick Charge are trademarks or registered trademarks of Qualcomm Incorporated.

PACKAGE LIST

GET TO KNOW YOUR GEAR

Product Appearance Retractable Handle

LCD DISPLAY

1. WiFi
4. Battery Saving Mode
7. AC Wall Charging Indicator
10. Battery Power Indicator
13. Error Code
16. Energy Saving Mode
19. Remaining Discharge Time| 2. Bluetooth
5. Input Power
8. Car Charging Indicator
11. Low Battery Indicator
14. High Temperature Warning
17. AC Power Indicator| 3. Remaining Charge Time
6. Solar Charging Indicator
9. Remaining Battery Percentage
12. Quiet Charging Mode
13. Low Temperature Warning
18. Output Power
---|---|---

Battery Saving Mode: When this feature is enabled, it limits the battery charging capacity to 85% and the discharging capacity to 15%, and the battery will only be charged when the capacity is below 80% to extend the battery life. Use the Jackery App for settings of this function.
Quiet Charging Mode: noise ≤ 30dB in this charging mode, you can set this function in Jackery App.

Battery Power Indicator
When the product is being charged, the orange circle around the battery percentage will light up in sequence. When charging other devices, the orange circle will stay on.
Low Battery Indicator
When the battery is less than 20%, the Low Battery Indicator will stay on. When less than 5%, the Low Battery Indicator will flash. When it is being charged, the Indicator will be off.
Energy Saving Mode
To avoid forgetting to turn off the output which results in battery consumption, the product turns the Energy Saving Mode on by default. This occurs when no device is connected or the connected device is less than or equal to a certain  value. (Refer to the table below for more details), the device will automatically turn off all outputs after 12 hours.

To turn off the Energy Saving Mode
Long press the AC Button and Main Power Button until the Energy Saving Mode icon disappears. In Non-Energy Saving Mode, please remember to turn off the products to avoid battery consumption.
To turn on the Energy Saving Mode
Long press the AC Button and Main Power Button until the Low Power Mode icon lights up on the screen.

Fault code
In order to quickly solve the user’s feedback, we set up common fault codes F0-F9 in the system: if you find any fault code of F0 、F1 、F2 、F3 、F4 、F5 、F6 、F7 、F8 、F9 on the display screen, please contact us for after-sales treatment; If F6 code appears, please remove the load or unplug the charging plug, the product can restore by itself, if not, please contact after-sales treatment; If F9 fault code appears, please remove the load and the product can recover  by itself, if not, please contact after-sales service.
High-temperature warning
If it appears on the screen, do not worry, the battery will restore automatically after cooling.
Low-temperature Warning
If it is displayed on the screen, do not worry. It will automatically restore after the ambient temperature is restored.

Low Temperature Mode: Low temperature mode: This product can be used in low temperature environment of -20 ~ -10 ℃. The blinking of the icon on the screen indicates that the device is in low temperature mode. The maximum  discharge power in low temperature mode is 3000W when the remaining power is ≥60%, 2000W when the remaining power is 30%~60%, and 800W when the power is <30%.

BASIC OPERATIONS

Power On/Off
Main power on/off: Press the “Main Power Button” and the working indicator lights up and the LCD display is illuminated. When this product does not have any operation for 2 minutes, the product will enter the hibernation state and  the display will turn off automatically. If you need to turn off the main power, please press and hold the “Main Power Button” until the working indicator turns off. The default standby time of this product is 2 hours. If the other power  output switch is not turned on, and the product does not have any load input, the product will automatically shut down after 2 hours. The automatic shutdown time can be set on the Jackery App.
AC Output On/Off: Ensure that the main power supply is turned on. Press the AC Button, the AC Output operation indicator lights up. Then you can connect the equipment that needs AC charging. Press the AC Button again to turn off  the AC Output.
USB/Car Port Output On/Off: Ensure that the main power supply is turned on. Press the DC Button, the DC Output operation indicator lights up. Then USB/Car Port Output Ports can be connected to external load devices. Press the DC Button again to turn off the USB/ Car Port Output.
LCD Screen On/Off
Press the “Main Power Button” and the working indicator lights up and the LCD display is illuminated.
When this product does not have any operation for 2 minutes, the product will enter the hibernation state and the display will turn off automatically. If you want the LCD display to be always on when charging or discharging, you can press the “Main Power Button” twice after the display is on, and the display will enter the Steady On mode. To turn off Steady On mode of the LCD display: press the “Main Power Button” and the LCD display will be turned off.
Note: In the Steady On mode, if the device is not charging or connected to a load, the display will automatically turn off after 2 hours.
AC Input Reset Button: When the Reset Button pops up, you need to remove AC charge cable and press the Reset Button to reset.
EPS: Emergency Power System. Once you have connected the mains and the AC input port of the EPS via the AC charger cable, you can use the AC output port of the EPS to power your unit (at this point the AC power comes from the mains, not the EPS battery). In the event of a sudden loss of mains power, the EPS can automatically switch to battery mode within 20ms. Since this is a non- professional UPS function, it does not support 0ms switching. Do not connect to equipment with high uninterruptible power requirements such as data servers and workstations. Please test several times to confirm compatibility before use and it is recommended to connect to only one device. Do not use more than  one unit at a time to avoid triggering the overload protection. Failure to follow these instructions may result in equipment failure or loss of data for which we cannot be held responsible.
APP CONNECTION
This product supports the connection of Jackery App for intelligent control and operation. Users can download the Jackery App through App Store or Android application markets. Please refer to the User Manual for Jackery App for detailed connection instructions.
CHARGING YOUR JACKERY EXPLORER 3000 Pro
Green energy first: We advocate to use the green energy first. This product supports two modes of charging at the same time: solar charging and AC wall charging.
When AC wall charging and solar charging are turned on at the same time, the product will give priority to solar charging and both methods will be used to charge the battery at the maximum permissible power.

CHARGING FROM THE WALL
Please use the AC cable included in the package.

SOLAR ENERGY CHARGING
Jackery SolarSaga 200 or 100 or 60 Solar Panel Connection Guide
If one or two solar panels are connected, you can directly connect the DC8020 port of the solar panel to theDC8020 port of Jackery Explorer 3000 Pro for charging. If three or four solar panels are connected,
please refer to the method shown in the following figure to charge through the solar series connector
(Note: The solar series connector is not in standard configuration, so you need to purchase it separately. Please refer to the detailed operation instructions of the  solar series connector before using it.)

Caution: When the two inputs are used at the same time, please make sure to use the same typeof solar panel and the number of solar panels in the two inputs must be the same to avoid damage or charging problems of the equipment due to inconsistent voltages of the two channels.
The following way of connections are prohibited to charge this product:

Jackery Solar Saga 80 Solar Panel Connection Guide
Users who have purchased Jackery SolarSaga 80 can charge the product by referring to the connection mode shown below. The Jackery SolarSaga 80 supports the parallel connection or the parallel and then series connections to charge  the product. The single input port of the Jackery Explorer 3000 Pro supports the input of up to six pieces of Solar Saga 80 solar panels, and two input ports support the input to up to 12 pieces of Solar Saga 80 solar panels. (When the  power is connected with six solar panels in a single input port, the solar panels shall be divided into two groups, and each group of three solar panels shall be self-connected in parallel and then connected to Jackery Explorer 3000 Pro  through the solar series connector. The solar series connector needs to be purchased separately.)
For detailed operation instructions on the self-parallel connection of the Jackery SolarSaga 80 solar panel, please refer to the user manual.

Warm Tip: Users can enter the number of solar panels in their own combination according to the number of solar panels they purchased. Currently, the product supports charging with 1, 2, 3, 4, 5, 6, 8, and 12 80W solar panels in combination.
DC7909 to DC8020 Adaptor Operation Guide
All of our solar panels on sale have been upgraded to include a DC7909 to DC8020 adapter. If you have purchased a Jackery solar panel without a DC7909 to DC8020 adapter, you can charge your Jackery Explorer 3000 Pro by following the connection instructions below.

CHARGING IN THE CAR
This product can be charged with a 12V car charger. Please start the vehicle before charging to prevent draining the car battery and prevent your vehicle from being unable to start.
Meanwhile, please ensure that the car charger and the car cigarette lighter provide a good connection, and ensure that the car charger is fully inserted. In addition, if the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it burns due to a poor connection. The Company will not be responsible for any loss caused by non-standard operation.

Safety Precautions When Charging

1. Vehicle charging is only applicable in 12V vehicles, not in 24V ones. Please do not charge this product in 24V vehicle to avoid personal injury and property loss.
2. It is recommended to use Jackery accessories – solar panels for solar charging. We will not be responsible for the losses caused by using other brands’ solar panels.

SAFETY PRECAUTIONS WHEN USING
The basic safety precautions should be followed when using this product, including:
a. Please read all instructions before using this product.
b. Close supervision is required when using this product near children to reduce the risk.
c. Risk of electric shock may occur if using accessories recommended or sold by non-professional product manufacturers.
d. When the product is not in use, please unplug the power plug from the product’s socket.
e. Do not dismantle the product, which may lead to unpredictable risks such as fire, explosion or electric shock.
f. Do not use the product through damaged cords or plugs, or damaged output cables, which may cause electric shock.
g. Charge the product in a well ventilated area and do not restrict ventilation in any way.
h. Please put the product in a ventilated and dry place to avoid rain and water to cause electric shock.
i. Do not expose the product to fire or high temperature (under direct sunlight or in vehicle under high heat), which may cause accidents such as fire and explosion.
j. When using the retractable handle to move the Jackery Explorer 3000 Pro, please do not stack or place other objects on top of it to prevent falling o and causing injury.

WARRANTY
Note: We only provide our warranty for the buyer who purchased on Amazon (Jackery Inc), Jackery website or local authorized dealers.
Limited Warranty
Jackery warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the ‘Warranty Period’ section below, subject to the exclusions set forth below. This warranty statement sets forth Jackery’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection  with the sale of our products.
Warranty Period
3 Years Standard Warranty: The standard warranty period for Jackery Explorer 3000 Pro is 36 months.
In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
2 Years Extended Warranty: To activate the Warranty Extension, you must register your product online or contact our customer service team at [email protected] to extend the standard warranty runtime.
Exchange
Jackery will replace (at Jackery’s expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.
Limited to Original Consumer Buyer
The warranty on Jackery’s product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
Exclusions
Jackery’s warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery’s current product literature.
Attempted repair by anyone other than an authorized facility.
Any product purchased through an online auction house.
Zackery’s warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

Download the Jackery Mobile AppGY380001000089
Manufacturer/Factory:Shenzhen Hello Tech Energy Co.,Ltd.
Jolanda Science and technology industrial park,
the east side of Huafan Road, Tongsheng Community, Dalang Street,
Longhua District, Shenzhen, Guangdong, China
Contact us:
[email protected]
Version: JAK-UM-V1.0

References

• Jackery Best Solar Generator, Portable Power Station & Solar Panels

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>