Joy Pebble NCA Series Window Air Conditioner User Manual

Joy Pebble NCA Series Window Air Conditioner

Thank you for choosing this Window Air Conditioner. This Manual will provide you with valuable information necessary for the proper care and maintenance of your new product. Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new Window air conditioner. If you have any questions, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826.

SAFETY INSTRUCTION

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can hurt you and others. All safety messages will follow the safety alert symbol, either the word “DANGER,” “WARNING” or “CAUTION.”
These words mean:

• An imminently hazardous situation. You could be killed or seriously injured if you don’t immediately follow instructions.
• A potentially hazardous situation which, if not avoided, could result in death or serious bodily injury.
• A potentially hazardous situation which, if not avoided, may result in moderate or minor injury.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the air conditioner, follow basic precautions, including the following:

• Appliance shall be stored in a well-ventilated area where the room size is not less than 4 m2.

• Read all of the instructions before using this appliance.

• Plug into a grounded 3 prong outlet.

• Do not remove ground prong.

• Do not use an adapter.

• Do not use an extension cord.

• Do not operate the air conditioner if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.

• The air conditioner should be serviced only by qualified service personnel. Call an authorized service company for examination, repair, or adjustment.

• Disconnect power before servicing.

• Disconnect power before cleaning.
  NOTE: Turning off power by pressing the Power button does NOT disconnect the appliance from the power supply.

• Do not install or use the air conditioner in any area where the atmosphere contains combustible gases or where the atmosphere is contaminated. Avoid any chemicals coming in contact with your air conditioner.

• Do not store anything directly on top of the air conditioner.

• The appliance can be used by children over the age of 8 and persons with reduced physical, sensory or mental capabilities if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and maintenance shall not be made by children without supervision.

• This appliance is not intended for people（including children）with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

• Use two or more people to move and install air conditioner.

• Never operate the air conditioner without the filters in place.

• Do not use the air conditioner near a bathtub, shower or wash basin or other wet areas.

• Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.

• The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater. Do not pierce or burn.

• Be aware that refrigerants may not contain an odor.

  • the maximum refrigerant charge amount: NCA-06C/X1E-8.82Oz
  • the maximum refrigerant charge amount: NCA-08C/X1E -9.88Oz

• The appliance shall be stored so as to prevent mechanical damage from occurring.

• Any person who is involved with working on or breaking into a refrigerant circuit should hold a currently valid certificate from an industry-accredited assessment authority, which authorizes their competence to handle refrigerants safely in accordance with industry-recognized assessment specification. Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance and repair requiring the assistance of other skilled personnel shall be carried out under the supervision of the person competent in the use of flammable refrigerants.

• Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimized. Work shall be undertaken under a controlled procedure so as to minimize the risk of a flammable gas or vapor being present while the work is being performed. All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material.

• The area shall be checked with an appropriate refrigerant detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. no sparking, adequately sealed or intrinsically safe.

• If any hot work is to be conducted on the refrigeration equipment or any associated parts, appropriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO² fire extinguisher adjacent to the charging area.

• No person carrying out work in relation to a refrigeration system that involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removal and disposal, during which flammable refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. “No Smoking” signs shall be displayed.

• Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere.

• Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and currently permitted for the equipment in use. Intrinsically safe components are the only types that can be worked on while living in the presence of a flammable atmosphere. The test apparatus shall be at the correct rating. Replace components only with parts specified by the manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere from a leak.

• Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects. The check shall also take into account the effects of aging or continual vibration from sources such as compressors or fans.

• Under no circumstances shall potential sources of ignition be used in the search for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used.

• Electronic leak detectors shall be used to detect flammable refrigerants, but the sensitivity may not be adequate or may need re-calibration. (Detection equipment shall be calibrated in a refrigerant-free area.) Ensure that the detector is not a potential source of ignition and is suitable for the refrigerant used. Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the refrigerant employed and the appropriate percentage of gas (25 % maximum) is confirmed. Leak detection fluids are suitable for use with most refrigerants but the use of detergents containing chlorine shall be avoided as the chlorine may react with the refrigerant and corrode the copper pipe-work. If a leak is suspected, all naked flames shall be removed/extinguished. If a leakage of refrigerant is found that requires brazing, all of the refrigerant shall be recovered from the system, or isolated (by means of shut-off valves) in a part of the system remote from the leak. Oxygen free nitrogen (OFN) shall then be purged through the system both before and during the brazing process.

• When breaking into the refrigerant circuit to make repairs – or for any other purpose – conventional procedures shall be used. However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be adhered to:

  • remove refrigerant;
  • purge the circuit with inert gas;
  • evacuate;
  • purge again with inert gas;
  • open the circuit by cutting or brazing.

• The refrigerant charge shall be recovered into the correct recovery cylinders. The system shall be “flushed” with OFN to render the unit safe. This process may need to be repeated several times. Compressed air or oxygen shall not be used for this task. Flushing shall be achieved by breaking the vacuum in the system with OFN and continuing to fill until the working pressure is achieved, then venting to the atmosphere, and finally pulling down to a vacuum. This process shall be repeated until no refrigerant is within the system. When the final OFN charge is used, the system shall be vented down to atmospheric pressure to enable work to take place. This operation is absolutely vital if brazing operations on the pipe work are to take place. Ensure that the outlet for the vacuum pump is not close to any ignition sources and there is ventilation available.

• In addition to conventional charging procedures, the following requirements shall be followed.

  • Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as short as possible to minimize the amount of refrigerant contained in them.
  • Cylinders shall be kept upright.
  • Ensure that the refrigeration system is earthed prior to charging the system with refrigerant.
  • Label the system when charging is complete (if not already).
  •  Extreme care shall be taken not to overfill the refrigeration system.

• Prior to recharging the system it shall be pressure tested with OFN. The system shall be leak tested on completion of charging but prior to commissioning. A follow-up leak test shall be carried out prior to leaving the site.

• Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant. It is essential that electrical power is available before the task is commenced.

  • Become familiar with the equipment and its operation.
  • Isolate system electrically.
  • Before attempting the procedure ensure that:
  • mechanical handling equipment is available, if required, for handling refrigerant cylinders;
  • all personal protective equipment is available and being used correctly;
  • the recovery process is supervised at all times by a competent person;
  • recovery equipment and cylinders conform to the appropriate standards.
  • Pump down refrigerant system, if possible.
  • If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system.
  • Make sure that cylinder is situated on the scales before recovery takes place.
  • Start the recovery machine and operate it in accordance with the manufacturer’s instructions.
  • Do not overfill cylinders. (No more than 80 % volume liquid charge).
  • Do not exceed the maximum working pressure of the cylinder, even temporarily.
  • When the cylinders have been filled correctly and the process completed, make sure that the cylinders and the equipment are removed from site promptly and all isolation valves on the equipment are closed off.
  • Recovered refrigerant shall not be charged into another refrigeration system unless it has been cleaned and checked.

• Equipment shall be labeled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed. Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant.

• When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely. When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. Ensure that the correct number of cylinders for holding the total system charge are available. All cylinders to be used are designated for the recovered refrigerant and labelled for that refrigerant (i.e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure relief valve and associated shut-off valves in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs. The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of flammable refrigerants. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect couplings and in good condition. Before using the recovery machine, check that it is in satisfactory working order, has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of a refrigerant release. Consult manufacturer if in doubt.
  The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and the relevant Waste Transfer Note arranged. Do not mix refrigerants in recovery units and especially not in cylinders. If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant. The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only electric heating of the compressor body shall be employed to accelerate this process. When oil is drained from a system, it shall be carried out safely.

READ AND SAVE THESE INSTRUCTIONS

PARTS IDENTIFICATION

1. Air outlet
2. Control panel
3. Inlet grille
4. Front panel
5. Top panel
6. Support panel
7. Adjustable support knob hole
8. Chassis
9. Air inlet
10. Condenser
11. Water stopper
12. Remote control
13. Foam sealer
14. Pre-installed adjustable support knob
15. Mounting block
16. Top foam sealer

INSTALLATION REQUIREMENTS

NOTE:

• Before using the air conditioner, keep the unit upright for at least four hours.
• This air conditioner is a window air conditioner, which can only be installed and used on the window. During the process of moving and handling, make sure that the machine is in an upright state.
• Do not install or use this machine in a bathroom or in a humid environment.

CAUTION

• When handling the unit, be careful to avoid cuts from the sharp metal edges and aluminum fins on the front and rear coils.
• Hold the groove of the handle with both hands, and keep the unit upright when handling or moving.
• Handle or move the unit after unplugging the unit.
• Before handling or moving the unit, make sure to drain the water in the unit first to prevent the water from flowing onto the floor or carpet.

TOOLS NEEDED
Bubble Level

TOOLS AND PARTS
Gather the required tools and parts before starting installation.

WINDOW REQUIREMENTS
Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.
Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made to fit inside a standard double-hung window. Make sure the window is in good shape. If not, make repairs before installing the unit.

BEFORE INSTALLATION

1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.
2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate (located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to reach.
3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when removing. Due to the large size of this air conditioner, two people should move the unit together.

ELECTRICAL REQUIREMENTS

POWER SUPPLY CORD
Wiring Requirements:

1. 115 Volt, 60Hz, 15-amp fused grounded 3-prong outlet.
2. The use of a time-delay fuse or time-delay circuit breaker is recommended.
3. Use a dedicated circuit only.

NOTE:

• Do not operate any other electrical appliances on this circuit or you may trip the circuit breaker/fuse.
• If this power supply cord is damaged, it cannot be repaired. It must be replaced with a cord from the product manufacturer.
• If the power supply cord is damaged contact Customer Service.

To test the power supply cord before operation:

1. Plug the power cord into a grounded 3 prong outlet.
2. Press the Test button, and then press and release the Reset button to restore power.

REQUIRED GROUNDING METHOD

1. This air conditioner must be grounded.
2. The air conditioner is equipped with a power supply cord that has a 3- prong grounding plug.
3. The power supply cord must be plugged into a mating, grounded 3 prong outlets, and grounded in accordance with all local codes and ordinances.

INSTALLATION INSTRUCTIONS

STEP 1 – UNPACK AIR CONDITIONER

Remove packaging materials. Save the carton and the foam packaging for storing the air conditioner when not in use. NOTE: There are NO packing materials inside the air conditioner to remove—Do Not open the cabinet. Properly dispose of/recycle all packing material. Handle the air conditioner gently. Keep the air conditioner upright and level. Do not set the air conditioner on its side, front, back or upside down.

STEP 2 – ATTACH MOUNTING BLOCKS ON WINDOW FRAME

1. Remove adhesive from mounting blocks and place mounting blocks on window frame.
2. Press down firmly on the mounting blocks to secure in place.
3. The mounting blocks are now ready to support the Window Air Conditioner.

STEP 3 – SLIDE THE WINDOW AIR CONDITIONER OVER THE WINDOW SILL

1. Open the window completely.
2. Lift the unit on either side of the unit and bring it up to the window.
3. Insert the unit into the window until the center of the unit is over the window sill.
4. Slowly lower the unit over the window sill so that the unit straddles the wall.
5. Paying close attention to your fingers, completely lower the unit onto the window sill.
6. Center the unit in the window so that there are equal gaps on either side of the unit.

STEP 4 – ADJUST THE SUPPORT KNOB

1. Adjust the support knob anti-clockwise until it is locked with the wall.
2. Rotate the nut clockwise to lock the unit position.
3. Please use the bubble level to make sure the unit is balanced when securing on the window sill.

NOTE: When installing, it is suggested to be inclined 1~2° to the outdoor side to prevent rainwater from flowing into the room when it rains.

STEP 5 – ATTACH FOAM SEALER

1. Measure the distance between the unit and the window sash.
2. Cut the foam sealer to the corresponding length by using a utility knife.
3. Remove adhesive from foam sealer and put foam (adhesive-side) against the edge of the unit and insert the other side into the window.
4. Press the foam firmly in place and hold for 5 seconds.
5. Repeat these steps on the other side edge of the unit.

STEP 6 – ATTACH TOP FOAM SEALER

1. Measure the length of the bottom of the window.
2. Cut the top foam sealer to the corresponding length.
3. Remove adhesive from one side of the sealer and attach it to the bottom of the window.
4. Remove adhesive from the other side.
5. Pull down the window to form a seal with the unit and the foam sealer.

STEP 7 – INSTALLATION COMPLETE

1. The installation is completed.
2. Plug the power cord into a grounded 3 prong outlet.
3. Press the Reset button on the power cord to ensure the safety plug is providing power to the air conditioner.

CONTROL PANEL

BUTTONS

• A. POWER BUTTON
  Turns ON/OFF power to the air conditioner.
  NOTE: Turning off power by pressing the Power button does NOT disconnect the appliance from the power supply.

• B. FILTER RESET BUTTON
  Press this button when the filter indicator is on. The light will illuminate every 250 hours of operation as a reminder to clean the filter.

• C. TIMER BUTTON
  Program a time from (1-hour to 24-hours) for the air conditioner to turn Off or On. When a Time Delay is programmed, the Timer indicator light will illuminate.
  While the air conditioner is operating:

1. Press the Timer button.
2. Press the Up/Down arrow buttons to select the number of hours you want the air conditioner to continue to operate before turning Off.  

While the air conditioner is off:

  1. Press the Timer button.
  2. Press the Up/Down arrow buttons to select the number of hours you want the air conditioner to remain off before turning On.  

NOTE: Wait approximately 5 seconds for the Turn-On time to be saved.

3.  **To cancel the timer:**  

During the flashing period of the indicator light (about 5 seconds), press the Timer button to cancel the timer. Press and hold the Timer button for 3 seconds to enter the WIFI configuration state or release the WIFI connection (only available when the WIFI function is available).

• D. UP AND DOWN BUTTONS
  Adjusts the Temperature or Hours in Time Delay.
  To Set the Temperature:
  The temperature can be set between 62ºF and 86º F (17ºC and 30º C) when the air conditioner is in Cool and Energy Saver mode.

1. Press the Mode button until the Cool or Energy Saver mode is selected.
2. Press the Up Arrow or Down Arrow buttons to select the Temperature.  

NOTE: The temperature cannot be set when the air conditioner is in Dry, Fan, Auto or Sleep mode.
NOTE: The Up Arrow and Down Arrow buttons, when pressed at the same time, allow you to select between displaying the temperature in ºC and ºF.

• E. FAN SPEED BUTTON
  The fan speed can be adjusted among high, low and quiet when the air conditioner operates. The corresponding fan speed indicator will illuminate.
  NOTE: The fan speed cannot be adjusted when the unit is in Dry and Sleep mode.
  F. MODE BUTTON
  Press the Mode button to toggle among the operating options. The corresponding indicator will illuminate:

  • Cool – Cools the room to the set temperature.
  • Dry – Reduces the humidity in the room.
  • Fan – Circulates the air in the room without cooling.
  • Auto – Automatically choose the fan speed and cycle between Cool and Fan modes to maintain the room temperature. Auto Mode will operate the unit in COOL mode when the temperature is above 72 degrees, FAN mode when the temperature is below 72 degrees.
  • Sleep – In Sleep mode, the set temperature will automatically increase by 1°C (1°F) after running for 2 hours, and then increase by 1°C (1°F) after another two hours. After that, the set temperature will remain stable, and the default low fan speed cannot be adjusted.
  • Energy Saver – Set the unit to the desired temperature for the room. Selecting Energy Saver mode will cycle the fan off and on with the compressor to limit energy consumption and maintain the desired temperature.

• Energy Saver mode is the default startup mode

• G. CONTROL PANEL DISPLAY
  Displays the Set Temperature in degrees Fahrenheit or degrees Celsius, or the hours remaining in a Time Delay. Will display set temperature when the unit is in Cool, Dry, Auto, Sleep, Energy Saver mode, and display current room temperature when in Fan mode.

REMOTE CONTROL

• A. POWER BUTTON
  When the unit is plugged in, press the POWER button to turn on the unit. Press the POWER button once more to turn the unit off.

• B. MODE BUTTON
  Press the MODE button repeatedly to cycle between the different modes: Cool, Dry (Dehumidifier) and Fan.

• C. UP AND DOWN BUTTON
  Adjusts the Temperature or Hours in Time Delay.

• D. FAN HIGH, FAN LOW AND QUIET BUTTONS

  • FAN HIGH – Press this button to set the fan speed to high. Can be used in Cool or Fan mode. FAN LOW – Press this button to set the fan speed to medium. Can be used in Cool or Fan mode.
  • QUIET— Press this button to set the fan speed to quiet. Can be used in Cool or Fan mode.

• E. MY TEMP BUTTON
  To change the thermostat sensor from the air conditioner to the remote location. When My Temp mode is activated, double hyphen sign “–” will flash 3 seconds on digital display. The air conditioner will cool the area depending on the location and set temperature of the remote control. Take the remote control with you so the air conditioner cools the room to your location.

• F. ENERGY SAVER BUTTON
  Press this button to turn on Energy Saver mode.

• G. AUTO BUTTON
  Press this button to turn on Auto mode.

• H. LOCK BUTTON
  Press this button 3 seconds to lock/unlock the remote control buttons.

• I. SLEEP BUTTON
  Press this button to turn on Sleep mode.

• J. TIMER BUTTON
  Auto-On: Press the TIMER button when the unit is off to set up the Auto- on timer. Press the ▲ or ▼ to set timer within 1-24 hours.
  Auto-Off: Press the TIMER button when the unit is On to set up the Auto- off timer. Press the ▲ or ▼ to set timer within 1-24 hours. To cancel the timer, press the TIMER button until the timer mode is turned off. NOTE:

  • 1Insert two AAA batteries.
  • Do not use rechargeable batteries.
  • When replacing the battery, please replace the 2 batteries at the same time. Do not mix old with new batteries.
  • If you do not use this unit for a long time, please take out the battery of the remote control and store it properly.

WARNING

• If the battery liquid of the remote control leaks on your skin or clothes, please rinse with plenty of water as soon as possible; if you find a leak, please do not use the remote control.
• If you swallow the battery liquid, rinse your mouth and seek medical attention as soon as possible. The chemical substances in the battery may burn or cause other health hazards.

DRAIN THE INTERNAL WATER

INDOOR DRAINAGE

1. Put the water container under the water outlet on the left side of the unit.
2. Unplug the water plug, the water will automatically flow into the water container.
3. When the water drainage is finished, re-plug the water stopper.

NOTE:

• Please properly protect the water plug.
• When draining, the unit can be tilted slightly to the left.
• If the water container cannot hold the water in the unit, plug the water outlet as soon as possible before the water container is full.
• The water plug must be tightly plugged to prevent condensation from flowing to the floor or carpet.

SAFETY PROTECTIONS

1. Water-full safety alarm and shut–off protection function
   If the water full signal is detected for 10 seconds (that is, the water level exceeds the limit water level, and the water level switch is disconnected), the water full reminder function will be activated. The “FL” will display. There is no sound alarm at this time. The compressor and fan are working normally. If the water full signal is detected for 60 seconds, the water full protection function will be activated. The “FL” will display and the warning sounds automatically for five times. The compressor and fan stop. When the water full signal is not detected for 5 seconds, the unit will return to work.

2. Anti-frozen protection function
   When the compressor continuously runs over 10 minutes, if tube temperature is ≤2 ºC /36 ºF for 20 seconds, the anti-frozen protection function will be on, E4 will be shown on LED display, compressor and water wheel motor will stop working, but upper fan remains running; If tube temperature ≥8 ºC /46 ºF, the unit will stop anti-frozen protection and recover to the original working condition. Compressor will re-start working with 3 minutes delay for protection.

3. Delay protection function of compressor
   This unit offers restart protection to compressor. Except that the compressor may start immediately when the unit is energized first time, there is 3-minute delay re-start protection after compressor is shut down.

CARE AND MAINTENANCE

Be sure to turn off the unit and pull out the plug before maintenance or send to the service center.

SURFACE CLEANING
Unplug the appliance before cleaning.

• Clean the unit surface with a wet soft cloth and do not use chemical solvents such as alcohol and gasoline to avoid any damage to unit. Any thinner, alcohol-glazer or other similar solvents is prohibited for unit cleaning.
• Clean the dirty air outlet or louvers with a wet soft cloth and detergent. Any chemical solvent is prohibited to use for unit cleaning or putting such things near the unit for a long time.

FILTER CLEANING
Clean the filter once every two weeks, or it would influence the unit function if the filter is clogged with dust.

1. Hold the two sides of the air inlet grille with your hands, and open the grille with slight force in the correct direction.
2. Remove the filters from the buckle and pull out the filters with slight force in the correct direction.

NOTE:

• Pull out the filter gently to avoid twisting and damaging the filter.
• Immerse and wash the filter gently into warm water (about 40℃) mixed with a neutral cleaner, and rinse and dry in a cool place.
• Do not squash or hit the mesh with sharp objects or brush.
• If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.

INSTALLATION OF THE FILTERS

1. Insert the filter into the unit in the correct direction (the oblique angle should be towards the outside of the unit).
2. Fold the filter up to the buckle.
3. Close the inlet grille in correct direction.

NOTE:

• Do not damage the filers.
• Do not use the appliance without installing the filter.

END OF SEASON
Please store the air conditioner properly if not in use.

1. Drain the condensate water completely according to the drainage instruction.

2. Keep unit running in fan mode for 4 hours to dry the inside of unit completely to prevent from going moldy.

3. Turn off the unit, pull out plug.

4. Keeping a firm grip on air conditioner, lift up and remove the air conditioner from the window and sill.
   NOTE: When loosening the support knob, please hold the unit tightly to prevent the whole unit from turning to the outside of the window.

5. Remove the other parts, clean and keep them properly.

6. Take out the batteries from remote control and keep it properly.

7. Pack the air conditioner in a soft plastic bag, and put it in the box with all the other parts of the air conditioner.

NOTE:

• Assure the unit is stored in a dry place.
• All accessories of the unit shall be protected together properly.
• Keep the unit away from children.

TROUBLESHOOTING

If an error code illuminates on the digital display, unplug the power cord from the wall and plug it back in again. Most of the time, this will reset the error code. If the error code continues to display, please try the solutions suggested here to possibly avoid the cost of a service call. Do not dismantle or repair the unit without authorization, improper repair will void the warranty card and cause harm to you and your property.

socket and turn it on.
Water-full and its icon lighting| Drain the water stored in the unit.
Ambient temperature too low or low high| It is recommended to use this unit between17-35℃
The room temperature is lower than the set temperature in cooling mode| Change the set temperature
Overheat protection is activated.| Wait for 3 minutes until the temperature decrease, the unit will re-start automatically.
Bad cooling or heating effects| There is direct sunlight| Close the window curtain
The doors and windows are open, the room is crowded or there are other heat sources| Close the door and window, remove other heat sources, and add new air-conditioners
Dirty filter| Clean or replace the filter mesh
Air inlet or air outlet clogged| Remove the obstruction
The remote control does not work| Too long distance| Bring the remote control close to the Air conditioner and ensure airs at signal receptor on unit.
The remote control didn’t aim at signal receptor on unit.
The batteries have no electricity| Replace the batteries
TROUBLE| CAUSE| SOLUTION
---|---|---
“E1” code displays| Room temperature sensor failure| Contact customer service & repair center
“E2” code displays| Tube temperature sensor failure| Contact customer service & repair center
“E4” code displays| Anti-frozen protection is activated.| After thawing, the function will be restored automatically.
Water full displays| Water tank in chassis is full| Drain the condensate and re-start the unit

For all the technical and specific parameters, please refer to the product nameplate. Due to continuous improvement, we reserve the right to change some designs without timely notice.

Electrical products should be properly disposed of. Please recycle where facilities exist. Check with your local authority or retailer for recycling.

Thank you for purchasing this product! If you have any questions about the product, such as missing parts, damaged products, product assembling, and operation, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826.

IMPORTANT
Please call our customer service department for any consulting: 213-4467172 661-4358826 (8:30am – 5:30pm P.S.T.)
DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY SERVICE.

Address: ROWAN ELECTRIC APPLIANCE LLC 28407 Ascent Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>