etac Stormio Robot Vacuum Cleaner 2 in 1 User Manual

June 12, 2024
Etac

USER MANUALetac Stormio Robot Vacuum Cleaner 2 in
1

Stormio Robot Vacuum Cleaner 2 in 1

https://smartapp.tuya.com/ETArobotssmart 27/7/2022

Dear customer, thank you for purchasing our product. Please read the operating instructions carefully before putting the appliance into operation and keep the instructions including the warranty, the receipt and, if possible, the box with the internal packing.

GENERAL SAFETY INSTRUCTIONS

  • Consider the instructions for use as a part of the appliance and pass them on to any other user of the appliance.

  • Check whether the data on the type label correspond with the voltage in electric socket.

  • Never use the appliance if its power cord of adaptor is damaged, if it does not work properly, if it fell down and was damaged.
    In this case take the appliance to a special service to check its safety and proper function.

  • The product is intended for home use and similar (in shops, offices and similar workplaces, in hotels, motels and other residential environments, in facilities providing accommodation with breakfast).
    It is not intended for commercial use!

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • Before replacing accessories or accessible parts, which move during operation, before assembly and disassembly, before cleaning or maintenance, turn off the appliance!

  • If the power cord of the adaptor is corrupted, it has to be replaced by the manufacturer, its service technician or a similarly qualified person so as to prevent dangerous situations.

  • Never use the appliance if its adaptor or plug is damaged, if it does not work properly, if it fell down and was damaged or if it fell to water In this case take the appliance to a special service to check its safety and proper function.

  • In order to ensure safety and proper function of the appliance, use only original spare parts and accessories approved by the manufacturer.

  • If the adaptor of the appliance is corrupted, it has to be replaced by the manufacturer, its service technician or a similarly qualified person so as to prevent dangerous situations.

  • WARNING: To charge the battery, use only the network adapter supplied with this appliance.

  • To power the appliance, only apply safe small voltage in accordance with the type plate.

  • Don´t put hands close to rotating part.

  • Never immerse the vacuum cleaner into water (even its parts)!

  • Never vacuum without a properly inserted filtration system and micro-filters.

  • Do not vacuum sharp objects (e.g. glass, shatter), hot, flammable, explosive items (e.g. ash, hot cigarette butts, gasoline, thinners and aerosol vapours) or greases (e.g. fats, oils), caustic agents (e.g. acids, solvents). Vacuuming these objects may lead to damage of the dust filters, or the vacuum cleaner.

  • Pores of the filters may be clogged when vacuum cleaning very fine dust (e.g. fine sand, cement dust, plaster). Thus, air permeability will be reduced and the suction performance will drop. In this case, clean the filters even though the dust container is not full yet.

  • Always switch off the vacuum cleaner first and disconnect the power cord from power supply and only then empty the dust container, clean/replace micro-filters, clean the vacuum cleaner or its accessories.

  • Never use the appliance for any other purpose than for the intended purpose described in these instructions for use!

  • Disconnect the appliance from the mains when not in use for a long period.

  • Secure please gaps on the floor (eg, Threshold Strip) to avoid damaging the rotating brushes. These joints may also limit the vacuum cleaner jams bristle of brush into the gaps.

  • This device can not be used on a carpet whose pile length is over 1 cm. At the same time, the vacuum cleaner may not function properly on some types of dark carpets which surface „deceives” the sensors an can cause chaotic movements of the vacuum cleaner or its failure to reach some parts of the floor. Robot vacuum cleaner can cross floor transition strips/thresholds of approx. 2 cm in height.

  • Make precautions to solve the problem which may make the cleaning in trouble, such as:

  • Keep the easily knock over objects in a safe place.; Permian the edge of the carpet.

  • The hanging table cloth and curtain should not touch the ground.

  • The flammable object should be cut from the fire source.

  • Sort out the tangled power cord on the floor.

  • Pick up the newspaper, book, magazine and large piece of paper scattered on the floor.

  • Check whether the main brush is correctly fixed inside the robot before cleaning.

  • Don´t use the laser module/its cover as a handle when carrying the vacuum cleaner! Don´t put the vacuum cleaner upside down on any surface – risk of laser module damage.

  • Examine if the dustbin is empty and insure it is fixed before it works.

  • See if up-ground height sensor are wiped clean.

  • If you only need to clean one room, please close the door.

  • If the room which needs to be cleaned wants a partition, you can place the virtual wall, at the same time, check the facing opening width.

  • Please be aware that device needs 10 cm of clearance underneath furniture so that it will not become trapped.

  • Do NOT drop the Robot, should this happen, run the Robot to see that everything is okay before letting it operate by itself without you being present.

  • If the battery is leaking, remove it immediately; it can damage the vacuum cleaner.

  • Keep batteries out of reach of children and incapacitated people. A person, who would swallow the batteries, must seek medical help immediately.

Notes, batteries for the remote control

  • Do not combine various types of batteries. Do not even combine used and new batteries together.
  • Batteries not intended for this purpose must not be charged.
  • Rechargeable batteries must be removed from the appliance before charging.
  • Remove the batteries if you will not be using the appliance for a long time.
  • The supply terminals must not be short-circuited.
  • Dispose of a discharged battery in a suitable way.
  • Never use the appliance for any other purpose than for the intended one described in these instructions for use! This appliance is not intended for outdoor use.
  • The pictures of the parts and vacuum cleaner accessories in the instruction of use are only informative and can differ from your product.
  • The manufacturer is not responsible for damage caused by improper use of the appliance and the accessories and its guarantee for the appliance does not apply in situations when the safety warnings above are not complied with. Failure to replace or maintain all filters regularly and also using non-original filters, the properties of which resulted in failure or damage of the vacuum cleaner is also understood to be improper use of the appliance.

Wireless connection and compatibility

  • The ETA company cannot be liable in any way for any incidental, indirect or consequential damages, or for any loss of data or loss due to information leakage during wireless communication.
  • Successful wireless communication cannot be guaranteed 100% on all Smart devices and Wifi networks (routers). Due to the variety of devices on the market, there may be cases where the character or specification of a given smart device or Wifi network (router) makes connection impossible or is in some way disturbed. In addition, several factors, including hardware and software configuration, also affect the success of wireless communication over a Wifi network. The connection between the robot and your Wifi network can also be adversely affected by the surrounding Wifi networks that they can be tuned to the same channel and disrupt connections (e.g. in housing estates, apartment buildings, etc.). These facts are not a reason to claim the appliance.

The application is owned and operated by a third party (hereinafter the “Subject”) different from HP TRONIC Zain, Ltd. (hereinafter the „Seller“). No personal information is transmitted between the Subject and the Seller. When registering for the application, the customer transfers the personal data directly to the Subject, which becomes the personal data controller. The Application and the associated privacy policy are governed by the Rules of the Subject.

| No one else can disassemble maintain or. Transform the product except the maintenance technicians designated by our company or it may cause fire electric shock or personal injury.
---|---
| Don’t touch high-voltage power cord of the electric appliance with your wet hand, or it may cause electric shock.
| Don’t twist your clothes or any part of your body (head, finger, etc.) into the brush or wheel of the Robot, or it may cause personal injury.
| Don’t use the Cleaner in commercial places, or the Cleaner may be damaged by excessive use.
| Check whether the adapter and connector are connected well, or it may cause charging failure or even fire.
| Don’t use other charger but the equipped one of the Robot, or it may cause product damage, electric shock or fire due to high voltage.
| Don’t bend the power cord overly or place weight on it, or it may cause power cord damage, fire or electric shock.
| Don’t approach cigarette, lighter, match and other heat objects or combustible materials such as the gasoline cleaner.
| Insert the power cord of the charger well or it may cause electric shock, short circuit, smoking or fire.
| Remove all easily damaged objects (including luminous objects, fabrics, glass bottles, etc.) before using, or it may cause damage to these objects or affect the using of the cleaner.
| Please use the Cleaner cautiously in the presence of the children to avoid frightening or harming them.
| Don’t make the Cleaner take in water and other liquors for fear of the product damage
| Don’t use the Cleaner outdoors, or it may cause the product damage.
| Don’t stand or sit on the Cleaner, or it may cause damage to the Cleaner or personal injury.
| Don’t use the Cleaner on small tables and chairs or other small space, otherwise the Cleaner may be damaged.
| Don’t leave movable thread, wire and other objects with the length of more than 150 mm on the ground or the brush may be entangled.

APPLICABILITY

The product, mainly applicable to home, hotel rooms and small office, is good for cleaning to various short-haired carpet, wood floor, hard floor, ceramic tile, etc.
Since the vacuum cleaner moves freely in the space of your home, it is necessary to adapt the environment to this fact. Before use, remove all unwanted objects (stretched cables, scattered clothes, papers, bags, etc.) from the floor that could impede the movement of the vacuum cleaner or, conversely, fragile objects (e.g. glass and ceramic vases) that could be damaged by the vacuum cleaner.

PRODUCT COMPONENTS

3.1 PACKAGE CONTENTS

Item Description Designation Quantity
Robotic vacuum cleaner
Dustbin A
B 1

1
| Charger station| D| 1
| Remote control| F| 1
| Power adapter| E| 1
| Mop extension Mop| C
C4| 1
1
| Side brushes| A9| 1
| Cleaning tool| G| 1
| HEPA filter| G9| 1

3.2 ROBOTIC VACUUM CLEANER

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

A – Robotic vacuum cleaner
A1 – Front bumper
A2 – Sensors against falling downstairs
A3 – Charging contacts
A4 – Storage battery compartment cover
A5 – Drive Wheels (Left / Right)
A6 – Main ON / OFF Switch
A7 – Charging connector
A8 – Front wheel
A9 – Side brushes
A10 – Main brush
A11 – Main brush cover
A12 – Wifi connection signaling
A13 – Laser module
A14 – ON /OFF / AUTO (automatic cleaning) / STOP (PAUSE) button
B – Dirt hopper
B1 – Dirt tank release button
3.3 DUSTBIN

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

B – Dirt hopper
B1 – Dirt tank release button
B2 – Filter cover
B3 – HEPA filter
B4 – Separator
3.4 MOP EXTENSION

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

C – Mop extension
C1 – Rubber stopper
C2 – The lower part for attaching the mop
C3 – Mop unit lock button
C4 – Mop
C5 – Dirt container
3.5 CHARGER STATION

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

D – Charger station
D1 – Operation indicator
D2 – Power adapter connector
D3 – Charging contacts
C4 – Mop
C5 – Dirt container
3.6 REMOTE CONTROL

F – Remote control
F1 – Display
F2 – STOP / PAUSE button
F3 – Directional buttons for manual control
F4 – Button for setting the scheduled cleaning time
F5 – Button for setting the suction power level
F6 – EDGE button (cleaning along the walls)
F7 – Button for setting the current time
F8 – Local cleaning button
F9 – Button for return to charging station
3.7 SPARE PARTS LIST
Side brushes (left + right): ETA423700100
DUSTBIN: 423700240
HEPA filter: 423700270
Moping attachment: 423700280
Mop: ETA423700290
Main brush ETA423700250
Charging station ETA423700260
Remote control: ETA423700300
Power adapter: ETA423700320
Cleaning tool ETA423700330

PREPARATION FOR USE

Remove all packing material, remove vacuum cleaner and accessories. Remove any adhesive, stickers, or paper from the vacuum cleaner.
4.1 VACUUM CLEANER PREPARATION
According to use, install the dustbin B or moping attachment C.
Remark
Use installed dirt container B for conventional vacuum cleaning (without mopping).
Don´t use mop extension C if you only want to perform vacuum cleaning.
4.2 CHARGER STATION INSTALLATION

  1. Place the charging station on the floor. Make sure there is enough space on the sides of the base (at least 1.0 m) and in front of the base (at least 2.0).

  2. Connect the adapter to the charging station and then to the wall outlet. (the indicator lights up D1) this lamp will be on as long as the charging dock is active.
    etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols Note
    The charging station can’t be placed on the carpet. It is recommended to place it at a fixed position for a long time. Please don‘t move the charging station during the cleaning. This could prevent the device from returning back to the dock!

  3. Install side brush Install the brush according to the color or the brands (L – left, R – right) of slot and make sure they are well installed.etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

VACCUM CLEANER USE

Remark
The device has voice notification function which can be set in various languages (this function can be deactivated). Factory setting of voice messages in Czech.
Install the battery into remote control at right polarity.
5.1 SWITCHING ON THE VACUUM CLEANER

  • Set the main switch A6 to position “I”.
  • An acoustic signal will sound and the light signal for button A14 will flash green.

Note
If you use the vacuum cleaner together with the charging station and the scheduled cleaning function, leave the main switch in the “I” position at all times (ON).
5.2 BATTERY CHARGING

  1. Check that the charging station is properly connected to the mains. (light D1 must be on).
  2. Place the vacuum cleaner near the charging station and press the F9 button on the remote control. If the battery is too low, place directly and correctly the vacuum cleaner on the charging station.

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

Set power Running Time *
MIN Approx. 120 minutes
NORMAL Approx. 90 minutes
MAX Approx. 60 minutes
  • Note: The stated operating times are based on ETA‘s internal testing and only apply to a new and fully charged battery. Depending on the age and wear of the battery, the operating time decreases.

Remarks

  •  The vacuum cleaner can be charged by directly connecting adapter E to power connector A7. After charging, it is necessary to disconnect the power adapter from the A7 connector of the vacuum cleaner.
  • The standard charging time is approx. 6 hours.
  • After cleaning, the vacuum cleaner will automatically search for the charging station. If the device did not returned to the charging dock (e.g. due to obstacles) and the battery level becomes critical, it will be switched off automatically.
  • The “ETA SMART” application makes it easy to find out the battery status. The application can also be sent back to the charging station at any time.

5.3 START / STANDBY / SLEEP MODE
Start (Cleaning): the indicator light is green.
Standby mode (Pause): the indicator light flashes.
Sleep mode: the indicator light is off.
Start (Cleaning)

  1. Check that the main switch A6 is in the “I” position.
  2. By pressing the button on A14 or using the remote control F start the vacuum cleaner.

Standby mode (Pause)
Press the A14 button on the vacuum cleaner or the F2 button on the remote control F to interrupt the ongoing cleaning and put the vacuum cleaner in standby mode.

Sleep mode
There are two ways to put the vacuum cleaner into sleep mode:

  1. Press the A14 button or approx. 3 seconds.
  2. If the vacuum cleaner is in standby mode and no task is assigned to it for 10 minutes, it will automatically go into sleep mode.

Notes

  • From sleep mode, press the A14 on the vacuum cleaner or the F2 button on the remote control F to put the vacuum cleaner into standby mode.
  • If the vacuum cleaner is in standby mode and close to the charging station, the vacuum cleaner will park in the charging station after 10 minutes of inactivity.
  • The robot vacuum must start cleaning from the charging dock. (is not valid for cleaning modes Cleaning along the walls and Local cleaning).

5.4 CLEANING MODES AND DEVICE FUNCTIONS WITHOUT USING THE ETA SMART APPLICATION

Smart automatic cleaning
Press the A14 on the vacuum cleaner or the F2 button on the remote control. During cleaning, the vacuum cleaner moves gradually and systematically in the space according to the programmed route. It divides the space into individual segments. As soon as the  vacuum cleaner cleans the entire available space, it automatically searches for the charging station. This is the most used method of cleaning etac Stormio Robot Vacuum Cleaner 2 in 1 -
Symbols

Notes

  • Vacuum plans a cleaning path autonomously during a cleaning cycle. If vacuum is moved manually or with the remote control, it will plan a new path and may repeat areas that have been cleaned.
  • Vacuum may stop working briefly during a cleaning cycle. Wait patiently for it to detect areas that have been missed or to revise the cleaning path. The number and duration of these brief stops depend on the complexity of the home environment.

Cleaning along the walls (EDGE)
This cleaning function can only be activated, if the robot vacuum is not in the charging dock. Press F6 on the remote control. In this case, the robot vacuum will be cleaning preferably the floor surface along the walls (or, as the case may be, along large objects,  e.g. settees, cabinets etc.).
When the cleaning has been completed, the device will return to the charging dock. This cleaning mode is intended for removal of dust and dirt accumulated along the walls and in the corners of the rooms.etac Stormio Robot Vacuum
Cleaner 2 in 1 - Symbols Local cleaning
This type of cleaning can only be activated, if the robot vacuum is not in the charging dock. Press the F8 button on the remote control. When cleaning, the vacuum cleaner moves in the space according to the programmed route (spiral) with suction power level  MAX. When cleaning is complete, the vacuum cleaner stops and goes into standby mode. This cleaning mode is suitable for cleaning a small soiled area.etac Stormio Robot Vacuum Cleaner 2 in 1 -
Symbols

Suction power level setting
Press the F5 button on the remote control. The suction power level will increase (MAX). To reduce the suction power level, press the F5 button again. You can switch over various suction power levels by pressing F5.
Three levels are on choice.etac Stormio Robot Vacuum Cleaner 2 in 1 -
Symbols

Return to the charging station
In the cleaning modes, the vacuum cleaner has the function of automatic return to the charging station after the cleaning is completed. You can also send the vacuum cleaner to the charging station using the F9 button on the remote control.etac Stormio Robot Vacuum Cleaner 2 in 1 -
Symbols 5.5 CURRENT TIME AND SCHEDULED
CLEANING

For the scheduled cleaning to function properly, the current time must first be set on the remote control.

Warning
If you remove the batteries from the remote control, the current time and the scheduled cleaning time will be deleted.

Current time setting

  1. Press the F7 button on the remote control. The value for setting the hour in the second line of the display starts flashing.
  2. You can now use the F3 buttons (up and down arrows) to set the hour value. Use the F3 buttons (left and right arrows) to switch between setting the hours and minutes.
  3. Switch the setting for minutes (the minute value will flash) and set the minute value.
  4. Press the F7 key to confirm and save the set time. The set value will be permanently lit on the display.

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols Scheduled cleaning setting

Warning

  • When setting the scheduled cleaning, make sure that the vacuum cleaner is in standby mode.
  • When setting the current time, always point the remote control at the vacuum cleaner and keep a maximum distance of 3 m.
  1. Aim the remote control towards the vacuum cleaner and press the F4 button. The value for setting the hour in the first line of the display starts flashing.
  2. You can now use the F3 buttons (up and down arrows) to set the scheduled cleaning hour value. Use the F3 buttons (left and right arrows) to switch between setting the hours and minutes.
  3. Switch the setting for minutes (the minute value will flash) and set the minute value of the scheduled cleaning (the minute setting is in 15-minute increments).
  4. To confirm and save the set scheduled cleaning time, press the button F4. The set value will be permanently lit on the display.

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols Note
Scheduled cleaning can be deactivated by: Switching off the robot vacuum by pressing A6 main switch button or set the “00:00”. value on the display.

5.6 USING THE MOPING ATTACHMENT
etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

  1. Attach the C4 mop to the lower part of the moping attachment correctly. Soak and wring the mop before use.
    etac Stormio Robot Vacuum Cleaner 2 in 1 - Symboletac Stormio Robot Vacuum
Cleaner 2 in 1 - Symbolss

  2. Open the rubber stopper C1 and fill the mop attachment with water (max. 0.3 l).
    etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

  3. Take out the dust bin and install the water tank.
    etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

  4. Switch the vacuum cleaner to Automatic cleaning mode.

Notes

  • If a cleaning cycle is paused for water refill or mop cloth cleaning, robot will plan and start a new cleaning path. Completed areas may be cleaned again.
  • When mopping, we recommend cleaning the individual rooms.
  • The pumping function will be activated by inserting the mop adapter C. Don´t use the vacuum cleaner with adapter without water in the container!
  • When mopping, check the vacuum cleaner and add water to the moping attachment, if necessary, or rinse the mop. Monitor the device during cleaning operation.
  • Do not use the mop attachment on carpets and prevent the vacuum cleaner from hitting the carpet (alternatively, you can use prohibited zone function in the app which can be set for floors with carpets).
  • Remove and clean the moping attachment after use. Do not leave it installed on the vacuum cleaner while charging.
  • After closing the tank with the plug, small water volume can leak through bottom holes. After filling and closing, turn the adapter upside down and carry in this position.

5.7 LIGHT INDICATOR

Vacuum cleaner status Light indicator
Searching charging dock Stable orange
Charging Flashing orange
Charging complete  The indicator light is off
Standby mode Flashing green
Error Flashing red
Low storage battery Flashing orange
Cleaning mode Stable green light

APPLICATION ETA SMART

Note
Smart App “ETA SMART” extends some vacuum cleaner functions as well as cleaning modes. To take full advantage of all the features, we recommend using the vacuum cleaner together with this App.

Download the free app called “ETA SMART” to your Smart Device.
You can find it in the Apple Store or Google Play database, or you can use the following QR code to speed it up:

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbolshttps://smartapp.tuya.com/ETArobotssmart

Remarks

  • If the QR code is not active, search for the application manually by name.
  • To download the English version of the application, you must have the English language set as the system language on your smart device.

“ETA SMART” application allows comfortable and intuitive control of your vacuum cleaner from your smart device. When pairing the device and also during follow-up use of the vacuum cleaner, please follow the instructions directly in the application. The vacuum cleaner has an indicator of the connection to the Wi-Fi network A12. If A12 indicator lights green, the vacuum cleaner is connected to Wi-Fi. If the light is off it is not connected. When the vacuum cleaner is paired with the Wi-Fi network, the A12 indicator flashes slowly.

Remarks

  • If you have trouble pairing, first:
    – Verify that the Wifi network settings and the operating system of the smart device meet the specified requirements
    – Restart the vacuum cleaner and smart device and repeat the process;
    – If possible, try restarting the Wifi router itself;
    – Verify that the vacuum cleaner is within the range of the Wifi signal;
    – Check whether the vacuum cleaner has been charged.

  • The WiFi network name and password for connection must contain only alphabetic characters (a-z, lower case or capitals) and numbers (0-9).

  • Some pairing problems can be caused by the saturation of Wifi networks and setup channels (especially in housing estates), causing collisions and outages. If such failures occur, it usually helps to restart the vacuum cleaner itself or the Wifi router. At the  same time, for stable operation, your Wifi signal needs to be strong enough to cover the entire area of the intended use of the vacuum cleaner.

  • If your smart device is running Android 6.0 and above, you need to have location detection turned on.

VACUUM CLEANER MAINTENANCE

Carry out maintenance and cleaning regularly, depending on the frequency of use and the amount of cleaning. In a more polluted environment (a pet household), more frequent maintenance will be required. Failure to carry out maintenance may damage the vacuum cleaner and its components!

7.1 CHARGING CONTACTS CLEANING

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols Switch off the vacuum cleaner and disconnect the charging station from the power supply! Clean the charging contacts (A3, D3) on the vacuum cleaner and on the station with a soft dry cloth. Clean at least once a month. Do not use aggressive cleaning agents or  oils to clean the contacts.

7.2 DIRT TANK, HEPA FILTER AND SEPARATOR CLEANING

  1. Remove the dirt tank B from the vacuum cleaner. Dispose of dirt together with normal household waste.
    etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols

  2. Clean the dirt tank with the tool G (or other suitable).

  3. Remove the filters from the dirt tank and clean them with tool G (or other suitable).
    Blow or knock the HEPA filter B3 gently. You can also remove separator B4 to make the maintenance easier. The separator clean them with tool G or can be rinsed under running water. Allow everything to dry thoroughly before reuse!
    etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols NOTICE
     For filter cleaning do not use aggressive detergents or cleaning agents or hot water
    • Dry cleaning is recommended to maintain HEPA filter parameters.
    • If you choose to wash the HEPA filter with water, its filtering ability will be reduced.
    • The maximum number of filter washes is 3x. Then it is necessary to buy a new one.
    • It is recommended to change the HEPA filter at least twice a year.
    • The HEPA filter is not intended for use in a dishwasher.
    • Cleaning failure and possibly HEPA filter replacing can lead to malfunction of the vacuum cleaner!

  4. After maintenance, remove the dirt tank including HEPA filter and put it back in the vacuum cleaner.

7.3 MAIN BRUSH CLEANING

  1. Press the cover towards you and remove the cover A11 and remove the main brush A10 from the vacuum cleaner.
  2. Clean the main brush with the cleaning tool G (or other suitable). You can also use scissors to remove tangled hair / hair. Wipe the main brush cover and main brush compartment with a soft, dry cloth.

etac Stormio Robot Vacuum Cleaner 2 in 1 - Symbols 7.4 SIDE BRUSHES CLEANING
Remove the two side brushes, clean them and remove the twisted hair / pet’s hair). 7.5 WHEELS CLEANING
Clean the front, left and right wheels with the G device. etac Stormio
Robot Vacuum Cleaner 2 in 1 - Symbols

NOTICE
Some hair / pet’s hair may be wrapped around the wheel axes and other dirt may stick. Inspect and clean the wheels regularly.

7.6 SENSORS CLEANING
After each cleaning, clean the sensors with tool G (or another suitable one). 7.7 MOP EXTENSION CLEANING
Remove the extension from the vacuum cleaner after each use. Dispose of dirt contained in the mop extension with regular household waste. Pour excess water from the reservoir.
Use a wet cloth to clean the surface of the mop extension (do not immerse in water). Rinse the mop under running water. The mop can be washed in a washing machine at 40 °C and dried in a tumble dryer. Allow everything to dry thoroughly before reuse!

etac Stormio Robot Vacuum Cleaner 2 in 1 - SymbolsMore extensive maintenance or maintenance requiring intervention in the inner parts of the appliance must be carried out by a professional service! Failure to comply with the instructions of the manufacturer will lead to expiration of the right to guarantee  repair!

PROBLEMS SOLUTIONS

During product use process, if encounter following problems, you can check below table to solve. In case of errors, red light stays on with voice announcement.

No. Voice announcement Cause Solutions
1 Left brush abnormal Left side brush error Remove and clean left side

brush
2| Right brush abnormal| Right side brush error| Remove and clean right side brush
3| Please check left wheel| Left side wheel error| Check and clean left side wheel
4| Please check right wheel| Right side wheel error| Check and clean right side wheel
5| Main brush abnormal| Turbo brush error| Remove and clean turbo brush and brush channel
6| Please put robot to open area| Vacuum cleaner is stuck| Restart vacuum cleaner at an unblocked spot.
7| Front bumper abnormal| Bumper error| Tap bumper to confirm it moves normally and is on track.
8| Please check radar sensor| Drop sensors error| Check drop sensors
9| Gyro navigation module abnormal| Radar sensor error| Check radar sensor, restart the vacuum again
10| The vacuum cleaner is not on the floor| Vacuum cleaner is lifted up| Relocate vacuum cleaner to a flat surface
11| Please pull out the plug from vacuum cleaner| Press button A14 after plugging in adapter|
12| Please turn on power switch| Press button A14 while vacuum cleaner is charging on charging dock| Turn on power switch A6.
“I” is ON and “O” is off

If the solutions above don’t help. Restart the vacuum cleaner by turning of and on the power switch A6 on the side.

Problem Cause Remedy
The vacuum cleaner rotates in one place Left / right wheel is stuck Check

and clean the wheels
The vacuum cleaner is still backing up| Sensors preventing from falling down the stairs are dirty/damaged| Clean the sensors. If the
problem persists please contact authorised service centre
The vacuum cleaner constantly hits obstacles| The front bumper is jammed due to dirt| Check and clean the front bumper
The vacuum cleaner cleans for a very short time| The storage battery is not charged enough or is at the end of its life| Fully charge the vacuum cleaner. If the problem persists, replace the storage battery with a new one
The suction power of the vacuum cleaner decreases| The dustbin is full or the filters are dirty| Check and clean the dustbin and filters
Mapping function failure. Programmed cleaning map is incorrect/chaotic.| Obstruction of the laser module.| Check the module, and remove obstructions, if any. The laser mechanism below the module must freely rotate
Device cannot be switched on| Battery discharged| Recharge the battery
Extreme ambient temperature| Ambient temperature must not be lower than 0 °C and higher than 50 °C
Abnormal behavior| Cause unknown| Try to switch off and restart the device

TECHNICAL SPECIFICATION

Robotic vacuum cleaner

Appliance protection class| III.
operating voltage| 14,4 V (DC)
Accumulator| Li-Ion INR18650M
Battery savings| 2900 mAh
Charging time| 6 hours
Weight| 2.65 kg
Dimensions| 0 330 mm x 92 mm
Frequency range| 2.4 GHz
Output power (EIRP)| 15.95 dBm
Wireless technology| Wifi
Declared acoustic level is 72 dB(A) re 1 pW.

Compatibility:

Smart device operational system| – Android 6.0 and higher
– IOS 9.0 and higher
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WiFi network| – 2,4 Ghz
– WPA1 and WPA2 security (recommended WPA2)

NOTICE
The device cannot be operated on IEEE 802.1X-secured Wifi networks (usually corporate Wifi networks).

Charging adapter

Device manufacturer’s name or trademark, business registration number and address| ETA
Device model number| ETA423790000
AC adapter model identifier| K12V190060G
Input voltage| 100-240 V (AC)
Input frequency| 50/60 Hz
Output voltage| 19 V (DC)
Output current| 0.6 A
Output power| 11.4 W
Average efficiency in active mode| 86.%
Low load efficiency (10%)| 84.%
Power consumption without load| 0.071 W
Appliance protection class| II.
Charging station

Appliance protection class| III.
Input voltage| 19 V (DC)

Hereby, ETA a.s. declares that the radio equipment type ETA4237 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://eta.cz /declaration-of-conformity The manufacturer reserves the right to change the technical specifications for the respective model.
The manufacturer reserves the right to change/update the ETA SMART application without prior notice. Due to the character of such changes/updates, some information or procedures in this manual might become obsolete or might be missing.
Guarantee of 24 months does not apply to decrease in the accumulator’s effective capacity caused by its use or age. Effective capacity gradually decreases depending on the method of use of the accumulator.

ENVIRONMENTAL PROTECTION

If the dimensions allow, there are labels of materials used for production of packing, components and accessories as well as their recycling on all parts. The symbols specified on the product or in the accompanying documentation mean that the used electrical or electronic products must not be disposed of together with municipal waste. For proper disposal of the product, hand it over at special collection places where it will be received free of charge. Suitable disposal of the product can help to maintain valuable natural resources and to prevent possible negative impacts on the environment and human health, which could be the possible consequences of improper waste disposal. Fines can be imposed for improper disposal of this type of waste in agreement with the national  regulations. The appliance is equipped with the Li-Ion battery with long life. For environmental protection it is necessary to remove the battery from the appliance after its service life and the battery and the appliance must be disposed of safely using special  collection networks. Ask for more details at the local authority or at the local waste collection site. For environmental protection it is necessary to remove the battery from the appliance (and remote control) after its service life and the battery and the appliance  must be disposed of safely using special collection networks. Ask for more details at the local authority or at the local waste collection site.
Battery removing
Remove the 2 battery compartment cover screws at the bottom of the vacuum cleaner.
Remove the battery and unplug the connector. Remove the battery and unplug the connector. For unplugging the connector use more force for advantage of overcoming the safety fuse against spontaneous disconnection. Disconnect the appliance from the mains before replacing it!

WARNINGS AND SYMBOLS USED ON THE APPLIANCE, PACKAGING OR IN THE INSTRUCTIONS MANUAL:
HOUSEHOLD USE ONLY. DO NOT IMMERSE IN WATER OR OTHER LIQUIDS.

| TO AVOID DANGER OF SUFFOCATION, KEEP THIS PLASTIC BAG  AWAY FROM BABIES AND CHILDREN. DO NOT USE THIS BAG IN  CRIBS, BEDS, CARRIAGES OR PLAYPENS. THIS BAG IS NOT A TOY.
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| – Please read the instructions manual| | – Removable power supply unit

NOTICE

CLASS I LASER PRODUCT

Invisible laser radiation
Laser energy – Exposure near aperture may cause burns

Wavelength: 793 nm
Output power: 3 mW
Frequency: 0,333 ms
Pulse duration: 0,0312 ms – 0,083 ms

Laser of vacuum cleaner complies with the standard for Class I laser products of IEC 60825:2014.

© DATE 12/07/2021
e .č. 44/2021

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