PHILIPS PPM7502 Sports Massage Gun User Manual

June 12, 2024
Philips

VeEX CX42 Digital Multimeter

Instructions for User

Please read this manual carefully before using the product and keep this manual properly.

Symbol Description

To avoid personal injury or property damage, be sure to observe the following.

  • The following symbols respectively illustrate the items that you must observe.

Indicate prohibition
Indicate that you should do as instructed
Important Information

  • This product should not be used under any of the following circumstances without the prior consent of the doctor.

  • Pregnant women, people suffering from diabetic complications (such as neuropathy or retinal damage), epilepsy or migraine, disc herniation, spondylolisthesis, vertebral disconnection, or spondyloarthritis and those who wear a pacemaker, have recently undergone a surgery, like joint replacement surgery, or have an IUD, needle, or nickelclad inside the body for any health-related problems, are not allowed to use this product. These contraindications do not mean that you cannot use this product.
    We recommend that you consult your doctor before use.

  • The ongoing research is about the impact of vibration training on specific medical diseases. This is likely to reduce the above contraindications. Practical experience shows that in many cases, incorporating vibration training into a treatment regimen is also a form of therapy. However, such method should be suggested or accompanied by doctor, expert or therapist.

The following groups are prohibited from using the product

  • Minors are prohibited from using this product to prevent from being injured.
  • Consult your doctor before using this device in case of muscle injury.
  • Do not apply on wet or filthy skin surface. You can use the device with your clothes on.
  • Gently press and move it on your skin and stay at each part for about 60 s.
  • Do not use the product above your neck and in parts with less muscle coverage.
  • Applying the product to your bones is also discouraged. Always use the product to
  • soft tissues of the body under the premise of no pain or discomfort.
  • When you get bruised, feel pain or discomfort, stop using the product.
  • Do not put any articles in the vent hole of the product.
  • Do not immerse the product in water or allow water to enter the ventilation hole of the product.
  • Do not throw the product in fire or keep it close to fire source.
  • Do not fall off the product deliberately.
  • Do not use a charger above 9 V to charge the product.
  • Do not dismantle the product in any method.
  • Do not put your fingers, hair or other parts of your body near the shaft and back of the massage head as there is a risk of being caught.
  • Those who cannot express their will or cannot operate the device by themselves are prohibited to use the product.
  • Children are not allowed to use or get close to the operating product.
  • If you experience abnormal body reactions such as back pain, dizziness, vomiting, throbbing, etc. during use, please stop the product immediately.
  • This product is timed for 10 min operation at a time. Please do not use it for more than 20 min each time. Leave the device rest for 30 min after each use to prolong its service life .
  • Use is prohibited under the following circumstances:
    • When you are severely tired
    • Within an hour before and after meals
    • When you are drunk

Precautions for Use

Do not wear too much to use the product.
Keep away from liquids or heat sources and keep vents free of dust.
Do not use accessories other than the original charging base and DC charger.
The product cannot be used during charging.
After charging, please disconnect the power supply in time.
If the product cannot work normally or you feel any abnormality, please stop
using it immediately.
Please apply this product according to the User Manual.
Before each use, carefully check whether the product can be used normally according to the operation methods in the manual.
Do not apply load to the power cord or cause damage to the power cord .
Do not stand on the product or use the product as a toy to avoid accidents.
Never disassemble, modify or repair the product by yourself .
Do not use this product when your body is wet.

Precautions for Maintenance

During maintenance, be sure to disconnect the power supply.
Do not drop the product and charging base, or hit them with strong force.
Do not spray water on the product.
Do not use the product in bathrooms or places with high humidity.
If the product has not been used for a long time, you have to check in advance
whether the switch is normal prior to re-use.
During maintenance, do not clean the product with volatile oil, diluent, alcohol, strong alkaline detergent, bleach and other cleaning agents.
Simple shockproof facilities are provided for the product so that it can be transported by air, rail, road and ship.
Avoid rain and snow, inversions and collisions during transport. Keep this product out of the reach of children;
When storing, make sure the product cools down.
Frequently check the product for signs of wear or damage. If there are such
signs or the product has been misused, you must return the product to the supplier before reuse.

Function of Product

This product relaxes the soft tissue of the body through high-frequency impact, which can help relax tense muscles and release pain and fatigue after exercise. The product can be used with different massage heads to massage muscles all over the body. It is equipped with a portable storage bag for the purpose of convenient carrying.

Parts Name

Function of Product

  • Rubber spherical head
    Suitable for daily massage and relaxation

  • Titanium flat head
    Suitable for muscular relaxation after high intensity exercise

  • Flat air cushion head
    Designed with air cushion for relaxation and activation of all parts of the body

  • Curved air cushion head
    Up to 4 contact points to meet the needs of large-area massage

  • Pointed tip
    Used to impact deep tissue and quickly relieve muscle soreness

  • U-shaped head
    Suitable for centralized massage of specific sore points

  • Wedge-shaped head
    Suitable for shaping massage of large muscle groups

  • Sponge head
    Designed with super soft elastic surface for warm-up and relaxation massage

How to Use

Preparations for Use

  1. Check that the product and accessories are complete.
  2. Always remove the pendant and decorations before use to avoid affecting the massage part.
  3. Please install the massage head in place.
    Installation method: select a massage head according to the massage demand, and insert it into the front round hole of the fascia I gun until the head is aligned with the mark line. The proper installation is shown in the figure.
    How to Use
Operation
  1. Press and hold the power button to turn on the device in level 1 as default. Each time you press the button, the gear will increase by 1 level until reaching level 5.lf you press the button in level 5, the device will enter the standby mode (level 0). To start again, press the button directly to enter level 1. The product operates circularly in this way.
  2. When you hold the button in any level, the device will shut down.
  3. You can shut down the device in standby mode directly by holding the power button. In case of no operation within 15 s, the device will shut down automatically.
  4. The device will turn off automatically after continuous use for 10 min. If you need to use again, please restart it.
  5. The massage head will not output power if it is Installed. This is to protect the device against abnormal operation and make it switch from operation mode to standby mode. Shot press the button to restart the device.
  6. After powering on and pressing the power button, the light ring will display the current level in sections. If there is no operation within 3s, the whole light ring will be illuminated to intelligently display the current massage pressure.
    How to Use
Charging method

How to Use

  1. Before initial use, fully charge your device for 4 hours.
  2. When charging, connect the DC terminal of the supplied 26 V adapter to the battery charging port, and plug the AC side cable into the 100~240 V power socket.
  3. The LED indicator on the device flashes regularly to display the battery power, indicating that it is charging.
  4. The battery can be charged at any time and under any power level. Do not start the device when charging.
  5. The battery needs to be charged when it is exhausted to less than 10% power and the light ring is flashing in red.
  6. The fully charged device can generally operate for about 2-3 hours, depending on the working level and intensity.

Description of Indicator Lights

Level indicator

| Status| Description
---|---|---
Light ring illuminating in 1 section| Remain on|

Level 1

Light ring illuminating in 2 section

| Remain on| Level 2
Light ring illuminating in 3 section| Remain on|

Level 3

Light ring illuminating in 4 section

| Remain on| Level 4
Light ring illuminating in 5 section| Remain on|

Level 5

Pressure feedback light ring| Status|

Description

---|---|---

Blue light

| Remain on| 0-2 kg
Green light| Remain on|

2-4kg

Yellow Light

| Remain on| 4-6 kg
Orange light| Remain on|

6 kg

Power indicator

| Status| Description
---|---|---

Indicator ON in 1 bar

| Flashing| Current power 0%
Indicator ON in 1 bar| Remain on|

Current power 20%-50%

Indicator ON in 2 bar

| Remain on| Current power 50%-75%
Indicator ON in 3 bar| Remain on|

Current power 75%-99%

Indicator ON in 4 bar| Remain on|

Current power 100%

Charging power indicator

| Status| Description
---|---|---

Red breathing light

| Flashing| Current power 20%
Orange breathing light| Remain on|

Current power 20%-50%

Yellow breathing light

| Remain on| Current power 50%-75%
Green breathing light| Remain on|

Current power 75%-99%

Green LED indicator| Remain on|

Current power 100%

Maintenance

  1. Clean the surface of the device with a slightly wet towel and dry it with a soft cloth.
  2. When storing or carrying, put the device in the supplied portable bag.
  3. The device should be stored in a dry, well ventilated place without corrosive gas.
  4. ln case of long-term out of service, the device should be packaged and stored after cleaning. It is recommended to charge the device every 1 month.
  5. The product can be transported by truck, train, ship and aircraft. During transportation, the product should be fixed to prevent violent vibration, collision, rolling and falling, and it should be placed upward, handled lightly, and protected against rain.
  6. Do dot discard the product at random. Please scrap it according to the disposal method for each part to protect the environment.

Be sure to unplug the power cord without using wet hands during maintenance.

Fault Diagnosis

This chapter lists the most common problems to the product. If the problems you encounter are not included in the following tables, please call our service hotline or contact the authorized service center at the region where you are located.

Fault Description

|

Troubleshooting

---|---
Massage head slipping out or falling| Check whether the massage head is installed in place
Start-up failure| Check whether the power is sufficient (if the device is not used for a long time, charge it for more than 8 hours first)
Charging failure|

  1. Check whether the voltage and current of the charging plug meet the product requirements.
  2. Check whether the charging connector and power supply are plugged in place.

Sudden stop after continuous operation for 10 minutes| This phenomenon is a normal phenomenon, which is set for long-time operation protection. It indicates that the device switches from operation mode to standby mode. Press the button, you can restart the device.
Massage head stopping to output power after being installed| This is a normal phenomenon, which is set to protect the device against abnormal operation and make it switch from operation mode to standby mode. Press the button, you can restart the device.
Reasonable use of the product can effectively prolong its service life. It is recommended:

  1. Do not throw or drop the device during use.
  2. The maximum continuous use time is recommended not to exceed 30 minutes. Keep away from the humid environment when using or storing the product.
  3. In case of long-term out of service, please charge the device every 1 month.

If the product has been left unused for a long time, be sure to confirm that its function is normal before using it again.
Regular check| Check for the following faults| In case of the above faults, stop using the product immediately and cut off the power supply to avoid accidents. Please send the defective product to Philips service center.

  • Whether the power cord or plug is hot
  • Whether the power cord is deeply scratched or deformed, and has a burnt smell
  • Whether there is abnormal sound or vibration during work
  • Whether the product cannot operate properly after the power button is held for 2s
  • Whether there are other abnormalities or faults

Note:

If the fault cannot be eliminated or the product still cannot be operated satisfactorily, contact the after-sales service personnel. Do not disassemble or attempt to repair by yourself.

Main Technical Parameters

Product Name Philips Sports Massage Gun
Product Model PPM7502
Input voltage/frequency 100-240V-50/60HZ
Interface Type DC, 26V = 0.9A
Power Supply Method Rechargeable lithium battery
Battery Capacity 1600mAh x6
Charging Time 4h
Level Adjustment 5-level adjustment
Net weight 980g
Product Dimensions 78x142x48 mm
Production date See product certificate

Service Guideline for Warranty

Warranty and Service

The product is a household appliance with exquisite design and high-quality component. Within two years from the date of purchase, you will receive free warranty service for any damage caused by the manufacturing process or components under normal operation confirmed by our maintenance service.

The warranty service does not include consumable components, transportation fee and door-to-door service. Please show the proof of purchase to the service personnel during maintenance.

You cannot receive free warranty service under the following conditions:

  1. Damage by improper operation, such as improper components connection, improper installation, deprived of manual use, mis-operation.
  2. Negligence and damage because of transportation or other accident.
  3. Maintenance and modification without approval.
  4. Other damage caused by force majeure (such as natural disaster, abnormal voltage, etc.).
  5. Damage caused by general use outside home (e.g. industrial and commercial use).
  6. Aging, wearing and tearing caused by normal operation of the product without affecting normal operation of the product.

This statement serves as a publicity for free maintenance within the specified time limit and conditions, and does not limit the legal rights of consumers.

Please contact our local maintenance service center for any information or difficulties or you can consult through the hotline.

Hong Kong
Hotline: 852-3788-4987
Service Email: Philips.Massage.hk@centuryfield.com
Taiwan
Hotline: 0800-661-600
Service Email: Philips.Massage.hk@centuryfield.com

Warranty Card

Product Model| | Customer Name|
---|---|---|---
Seller| | Contact Number|
Date of Purchase| | Serial Number|
Service Center| | Customer Address|
Maintenance Content| Date| service personnel

Packing List

Main Unit Lx Portable bag Lx
Massage head Bx User Manual Lx
DC charger Lx Certificate lx

©2022 AquaShield
All rights reserved
The Philips trademark and the Philips Shield Emblem are registered trademarks of Koninkljke Philips N.V. used under license.
This product has been manufactured by and is sold under the responsibility of Hong Kong
AquaShield Health Technology Company Limited and Hong Kong AquaShield Health

Customers Support

Hong Kong
Hotline: 852-3788-4987
Service Email: Philips.Massage.hk@centuryfield.com
Taiwan
Hotline: 0800-661-600
Service Email: Philips.Massage.hk@centuryfield.com

www.philips.com

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