HYPERX N21923-001 Armada 27 QHD Gaming Monitor Instructions

HYPERX N21923-001 Armada 27 QHD Gaming Monitor

Getting Started

Important safety information

A power cord is included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the Product Notices provided on the web at: http://www.hp.com/go/regulatory.

WARNING:  To reduce the risk of electric shock or damage to the equipment:

• Plug the power cord into an AC outlet that is easily accessible at all times.
• If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin outlet.
• Disconnect power from the computer by unplugging the power cord from the AC outlet. When unplugging the power cord from the AC outlet, grasp the cord by the plug.

For your safety, do not place anything on power cords or cables. Take care to route all cords and cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over. To reduce the risk of serious injury, read the Safety & Comfort Guide available on the web at https://hyperx.gg/ergo. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information.

• IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip must be specifically labeled as having this capability. Use a power strip whose manufacturer offers a damage replacement policy so that you can replace the equipment if surge protection fails.
• Use the appropriate and correctly sized furniture designed to properly support your monitor.
• WARNING:  Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts could fall over and cause personal injury.
• WARNING:  Stability hazard: The device might fall, causing serious personal injury or death. To prevent injury, securely attach the monitor to the floor or wall in accordance with the installation instructions.
• WARNING:  This equipment is not suitable for use in locations where children are likely to be present.
• NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled luminous environment to avoid interference from surrounding light and bright surfaces that might cause disturbing reflections from the screen.

Getting to know your monitor

Components

1. Power light
2. Power button
3. Joystick control

1. Power connector
2. HDMI 2.0 ports (2)
3. DisplayPort 1.4 connector
4. Security cable slot

Locating the serial number and product number

Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HyperX for support.

Setting up the monitor

Using the C clamp

Using the grommet mount

1. If the stand has a C clamp installed, use a screwdriver to remove the C clamp.
2. Drill a hole in the desktop for the grommet mount pole.
3. Secure the grommet mount to the pole (1) using the four screws (2) and 3mm Allen key.
4. Secure the stand to the desktop.

Attaching the neck and mounting arm

1. Rotate the lock down to the unlocked position (1), adjust the stopper height up or down on the pole (2), and then return the lock to the locked position.
2. Attach the neck to the pole (1) and tighten the thumbscrew (2).
3. Attach the mounting arm to the display using the quick release plate or the VESA mounting plate.
4. Attach the display and arm assembly to the neck (1) and tighten the thumbscrew (2).

Adjusting the tension

1. Adjust the tension at the end of the arm using the 3 mm Allen key.
2. Adjust the tension at the end of the arm using the 5 mm Allen key.

Connecting and routing the cables

Connect a signal cable (HDMI or DP) and power cable to the connectors on the back of the monitor and route the cables through the cable management system. Then connect the signal cable to the source device (computer or gaming system) and the power cable to a power outlet.

Adjusting the monitor

1. Adjust the vertical height of the monitor.
2. Adjust the horizontal position of the monitor.
3. Adjust the tilt of the monitor.

Turning on the monitor

• Use the power button (1) to turn on the monitor and use the joystick control (2) to make any onscreen adjustments needed.

HyperX watermark and image retention policy

Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultrawide viewing angles and advanced image quality. Though suitable for many applications, this panel technology is not suitable for static, stationary, or fixed images for long periods of time, unless you use screen savers.

Applications with static images can include camera surveillance, video games, marketing logos, and templates. Static images can cause image retention damage that could look like stains or watermarks on the monitor’s screen. Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle.

Mounting multiple monitors

• To mount multiple monitors to a single mounting pole, you need to purchase the HyperX Armada Gaming Mount Addon.
• Use the four VESA mounting holes on the back of the monitor to secure the display arm to the back of the monitor with the four screws.

1. Attach the addon arm to the neck (1) and tighten the thumbscrew (2).
2. Attach the display arm to the back of the monitor (1) by installing the four screws (2).
3. Attach the monitor arm assembly to the pole (1) and tighten the thumbscrew (2).

Monitor mounting configurations

• You can mount two monitors to the pole in either a horizontal or vertical configuration.
• When mounting more than one monitor to a pole, you can use the C clamp or the grommet mount.

Using the monitor

Downloading software

• Download NGENUITY software at: hyperx.gg/ngenuity.

Using the OSD menu

You can adjust your monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the joystick control on the rear of the monitor.

To access the OSD menu and make adjustments:

1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the center of the joystick button on the rear of the monitor.
3. Use the joystick button to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu or submenu is active.

The following table lists possible menu selections in the OSD main menu. It includes descriptions for each setting and its impacts on your monitor’s appearance or performance.

response time, frame rate, crosshair, and multi-monitor alignment.
Color| Selects and adjusts the screen color.
Picture| Adjusts the screen image.
Input| Selects the video input signal (DisplayPort or HDMI).
Power| Adjusts the power settings.
Menu| Adjusts the OSD menu and function button controls.
Settings| Adjusts Accessibility settings.
Information| Selects and displays important information about the monitor.
Exit| Exits the OSD menu screen.

Display mode status

When you turn on the monitor, the status message shows the display mode. The display mode is also displayed when you change the video input. The current display mode shows in the Information menu window and at the bottom of the OSD’s main menu in the status bar area. Modes of operation vary by model.

To turn on the Adaptive-Sync mode:

Press the center of the joystick control to open the OSD.

1. In the OSD, select Gaming.
2. Select Adaptive-Sync, and then select On.

_ NOTE: _The Adaptive-Sync menu default setting is on.

Using Auto-Sleep mode

Your monitor has an energy-saving feature called Auto-Sleep Mode, a reduced power state. This section describes how to activate or adjust Auto-Sleep Mode on your monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when the computer signals low power mode (absence of either horizontal or vertical sync signal). Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power state. The monitor wakes from Auto-Sleep mode when the computer sends an active signal to the monitor (for example, when you activate the mouse or keyboard).

To disable Auto-Sleep Mode in the OSD:

1. Press the Menu button to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select Off.

Troubleshooting

If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section.

Solving common issues

The following table lists possible issues, the possible cause of each issue, and the recommended solutions.

HyperX Armada 27 QHD Gaming Monitor

the power cord.
 | Monitor is off.| Press the power button.
 | Video cable is improperly

connected.

| Connect the video cable properly.
 |  | Open the OSD menu and select the Input menu. Set Auto-Switch Input to Off and manually select the input.

or

Replace the video card or connect the video cable to one of the computer’s on- board video sources.

Image appears blurred, indistinct, or too dark.| Brightness setting is too low.| Open the OSD menu and select Color to adjust the brightness scale as needed.
“Check Video Cable” is displayed on the screen.| Monitor video cable is disconnected.| Connect the appropriate video signal cable between the computer and monitor. Be sure that the computer power is off while connecting the video cable.
“Input Signal Out of Range” is displayed on screen.| Video resolution and/or refresh

rate are set higher than the monitor supports.

| Change the settings to a supported setting.
The monitor does not enter into a low-power sleep state.| The monitor’s power saving control is disabled.| Open the OSD menu and select Power, select Auto- Sleep Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed.| The monitor’s OSD Lockout function is enabled.| Press and hold the center of the joystick control button for 10 seconds to disable the OSD Lockout function.
---|---|---
“Power Button Lockout” is displayed.| The monitor’s Power Button Lockout feature is enabled.| Press and hold the Power button for 10 seconds to unlock the power button function.

Button lockouts

The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Holding down the power button or Menu button for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds.

Questions or Setup Issues?

Contact the HyperX support team at: hyperx.gg/support.

• Maintaining the monitor

Properly maintained, your monitor can run for many years. These instructions provide steps you can perform to keep your monitor in the best condition.

Maintenance guidelines

Follow these instructions to enhance the performance and extend the life of the monitor.

• Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
• Use only a power source and connection appropriate for this monitor, as indicated on the label or back plate of the monitor.
• Be sure that the total ampere rating of the products connected to the outlet does not exceed the current rating of the AC outlet and that the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
• Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
• Turn the monitor off when it is not in use and use a screen saver program. Doing this can substantially increase the life expectancy of the monitor.
• NOTE: A burned-in image on the monitor is not covered under the HP warranty.
• Never block the slots and openings of the cabinet or push objects into them. These openings provide ventilation.
• Do not drop the monitor or place it on an unstable surface.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
• Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.

Cleaning the monitor

Use these instructions to clean your monitor when necessary.

1. Turn off the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
4. For more difficult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.
   • IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor.
   • IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry before use.
5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.

Shipping the monitor

• Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.

Technical specifications

HyperX Armada 27 QHD Gaming Monitor

HDMI 2.0 (2)

Power source| 100-240 VAC 50/60 Hz
Power consumption – maximum| 60 W
Power consumption – typical| 33 W
Cables| HyperX red DisplayPort 1.4 cable (1)

Black HDMI 2.0 cable (1)

Power cable (1)

Accessories| VESA mounting bracket (1)

VESA mounting bracket screws (4) VESA monitor thumb screws (4) Grommet mounting plates (2) Grommet mounting screw (1)

Hex keys (2)

Compatible VESA patterns| 75 mm x 75 mm

100 mm x 100 mm

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Surface coating| Matte
Dimensions
Height| 36.40 cm| 14.33 in
Depth| 6.22 cm| 2.45 in
Width| 61.39 cm| 24.17 in
Weight| 3.6 kg| 8.03 lb
Arm lift range| 31.2 ± 0.5 cm| 12.4 ± 0.2 in
Column height range| 25.5 cm| 10.0 in
Stand compatible display sizes| ≤ 81.28 cm| ≤ 32 in
Monitor weight capacity per arm| ≤ 9.1 kg| ≤ 20 lb
Desk thickness support| 15 mm–50 mm| 0.6 in–2.0 in
Grommet hole size support*| 15mm–60mm| 0.6in–2.4in
Mount and arm (assembled)| 547 x 447 x 130 mm| 21.54 x 17.60 x 5.12 in
Mount and arm weight| 4.8 kg| 10.6 lb
Hinge tilt range| —25 to 60°
Hinge rotate range| ± 90°
Hinge swivel range| ± 90°
Arm swivel range| ± 180°
Local dimming| Yes
HDMI port cannot support the 27-inch maximum refresh rate (HDMI 144Hz; panel 165Hz) because of

the bandwidth limitation in QHD.

**If grommet hole on desk is less than 40 mm (1.57 in), cables cannot be routed through the hole.

Preset display resolutions

https://hyperx.gg/ergo.

References

• NGENUITY – HyperX ROW
• NGENUITY – HyperX ROW
• Support – HyperX ROW
• Support – HyperX ROW
• hp.com/go/regulatory
• index | HP® Official Site
• index | HP® Official Site
• HyperX | High Quality Gaming Gear

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