sonnen 2500 AC Solar Warehouse Instruction Manual

June 12, 2024
sonnen

Sonnen 2500 AC Solar Warehouse

Sonnen-2500-AC-Solar-Warehouse-PRODUCT

IMPORTANT

  • This entire document must be read carefully.
  • This document must be kept for reference purposes.

Publisher

  • sonnen GmbH
  • Am Riedbach 1
  • D-87499 Wildpoldsried
  • Service number +61 13 7666
  • Email info@sonnen.com.au

Document

  • Document number / Version 676 / 01
  • Part number / Revision 1001838 / 01
  • Valid for AU, NZ
  • Publication date 31/03/2022
  • The latest version can be accessed at my.sonnen.de (in the Downloads section)

Information about this document

  • This document describes the operation of the sonnenProtect 2500 in connection with a sonnenBatterie hybrid 9.53 storage system.
  • Make sure you read this entire document carefully.
  • Keep this document for reference purposes.

Target group of this document

  • This document is intended for the operator of the storage system and the sonnenProtect.

Designations in this document

The following designations are used in this document:Sonnen-2500-AC-Solar-
Warehouse-FIG-1

Explanation of symbols

  • DANGER
  • Extremely dangerous situations lead to certain death or serious injury if the safety information is not observed.
  • WARNING
  • Dangerous situations lead to potential death or serious injury if the safety information is not observed.
  • CAUTION
  • Dangerous situation leading to potential injury if the safety information is not observed.
  • NOTICE
  • Indicates actions that may cause material damage.

Important information not associated with any risks to people or property.

Safety

Intended use

  • The sonnenProtect 2500 is an backup power unit designed to supplement the sonnenBatterie hybrid 9.53. The sonnenProtect- in conjunction with the appropriate storage system of the sonnen GmbH – serves to supply power in the event of a power failure.
  • Any other use is considered improper use.
  • Improper use poses a risk of death or injury to the user or third parties as well as damage to the product and other items of value. The following points must therefore be observed in order to comply with the intended use of the product:
  • Only operate the sonnenProtect together with the right storage system.
  • The minimum capacity of the storage system required for the operation of the sonnenProtect is 5 kWh (2 battery modules).
  • The sonnenProtect must be installed by a licensed electrician.
  • The sonnenProtect must only be connected to the storage system as described here.
  • Generators (e. g. a PV system) must never be connected after the output of the sonnenProtect.
  • Intended use includes observing this document as well as all accompanying product doc-umentation of the appropriate storage system.
  • The sonnenProtect must only be installed and used at suitable installation location.
  • The transport and storage conditions must be observed.

Especially the following uses are not permissible:

  • Operation in flammable environments or areas at risk of explosion.
  • Operation in locations at risk of flooding.
  • Operation outdoors.
  • Failure to comply with the conditions of the warranty and the information spe-cified in this document invalidates any warranty claims.

Requirements for the electrician

  • Improper installation can result in personal injury and/or damage to components. For this reason, the sonnenProtect must only be installed and commissioned by licensed electri-cians. Licensed electricians must meet the following criteria:
  • The electrician must be a person with a technical knowledge or sufficient experience to enable him/her to avoid dangers which electricity may create.
  • The electrician must has successfully completed the sonnen Australia installer training and have valid installer accreditation at the time of installation.

Operating the product

  • Incorrect operation can lead to injury to yourself or others and cause damage to property.
  • The sonnenProtect must only be operated as described in the product documentation.
  • This device can be used by children from the age of eight (8) years old and individuals with impaired physical, sensory or mental capabilities or individuals with limited know-ledge and/or experience of working with the device, as long as they are supervised or have been trained to safely use the device and understand the resulting risks of doing so. Children must not play with the device.

Product modifications or changes to the product environment

  • The sonnenProtect must only be used in its original state without any user modifications and only when in perfect working order.
  • Safety devices must never be overridden, blocked or tampered with.
  •  The interfaces of the sonnenProtect and the storage system must be connected in ac-cordance with the product documentation.
  • All repairs on the sonnenProtect must be performed by authorised service technicians only.

Voltage inside the sonnenProtect

  • The sonnenProtect contains live electrical parts, which poses a risk of electrical shock. The storage system inverter also contains capacitors which carry voltage even after the stor-age system is switched off. As the sonnenProtect is connected to the inverter of the stor-age system, this means that the voltage from the inverter also flows into the sonnenProtect.

Therefore:

  • Do not open the sonnenProtect.
  • Do not remove any plastic covers.

Product description

Technical dataSonnen-2500-AC-Solar-Warehouse-FIG-3

System components of the sonnenProtect

NOTICE

Observe permissible product combinations
The sonnenProtect 2500 with article number 3000352 may only be installed as an accessory for the sonnenBatterie hybrid 9.53 with article number 3000350 or 3000351. Installation with any other storage systems may result in damage!

Illustration 1: System components of the sonnenProtect

  1. sonnenProtect
  2. A line from storage system
  3. A line from electrical distributor
  4. Line to backup circuit
  5. Residual current device (F4.P)
  6. Miniature circuit breaker (F3.P)

Type plate

The type plate is located on the outer surface of the sonnenProtect. The type plate can be used to uniquely identify the sonnenProtect. The information on the type plate is required for the safe use of the system and for service matters.
The following information is specified on the type plate:

  • Item designation
  • Item number
  • Technical data
  • A duplicate of the type plate for the sonnenProtect 2500 must be affixed by the installer to the storage system.

Symbols on the outside of the sonnenProtectSonnen-2500-AC-Solar-
Warehouse-FIG-5

Operation

Function

A storage system with sonnenProtect automatically switches from grid to backup opera-tion (and vice versa). The two operating modes are described in the following.

Grid operation – no grid outageSonnen-2500-AC-Solar-Warehouse-
FIG-6

  1. Consumer connected to phase L1
  2. Consumer connected to phase L2
  3. Consumer connected to phase L3
  4. Consumer connected to backup circuit
  5. sonnenProtect
  6. Storage system
  7. Battery of the storage system
  8. PV system
  9. Public electricity grid

In grid operation the consumers connected to phase L1 to L3 and the consumers connec-ted to the backup circuit (1 – 4) are connected to the public electricity grid (9). All con-sumers in the house are supplied with electrical power. The storage system controls – as described in the product documentation of the storage system – the energy flows in the building.

Backup operation – grid outageSonnen-2500-AC-Solar-Warehouse-
FIG-7

  1. Consumer connected to phase L1
  2. Consumer connected to phase L2
  3. Consumer connected to phase L3
  4. Consumer connected to backup circuit
  5. sonnenProtect
  6. Storage system
  7. Battery of the storage system
  8. PV system
  9. Public electricity grid
  • The sonnenProtect (5) automatically detects a grid outage. As soon as the voltage of the electricity grid drops to approx. 180 V, the connection to the public electricity grid (9) is disconnected.
    Backup power is generated after max. 15 seconds. The consumers connected to backup circuit in the house (4) are thereby supplied with electrical power. Consumers connected to the phase L1, L2 or or L3 (1 – 3) will not be supplied with electrical power.

  • The switchover from grid to backup operation is signaled by the sonnen Eclipse (light ring) on the storage system. The color of the sonnen Eclipse changes from white (normal opera-tion) to green (backup operation).

  • Electrical power generated by the PV system (8) continues to be used by the storage sys-tem to supply the consumers in the backup circuit and to charge the battery.

  • The storage system with sonnenProtect switches from backup to grid operation as soon as the public electricity grid (9) starts to deliver electrical power again.

Automatic stop and resumption of the backup operation

  • The storage system with sonnenProtect generates electrical power until a minimum state of charge of the battery is reached. Thereafter, no further discharge is allowed.
  • If the discharge has stopped due to the minimum state of charge, the storage system re-mains in this state until the PV system starts to produce electrical power again. From then on, the batteries of the storage system are charged and as soon as the state of charge ex-ceeds the minimum limit, the surplus power is used to supply the electrical consumers in the backup circuit.

Backup operation – overload behaviour

  • Case 1: Overload detection by fuse
  • The integrated fuse (miniature circuit breaker F3.P) of the sonnenProtect protects the en-tire system against overload.
  • When the fuse trips, the storage system will still be in backup operation (Eclipse will turn green), but the electrical consumers in the backup circuit will no longer be supplied with power!
  • In this case, switch off the electrical loads or reduce their power consumption and then switch on the miniature circuit breaker F3.P in the sonnenProtect.

Case 2: Overload detection by storage system

  • In special overload cases, the control of the storage system reacts earlier than the integ-rated fuse of the sonnenProtect. In this case, the miniature circuit breaker inside the sonnenProtect does not trip, the backup power is instead stopped by the control of the storage system. The eclipse of the storage system signals this by turning orange.

When this happens, there are two options:

  1. The overload is removed: The storage system restarts the backup operation after a few minutes and the eclipse changes from orange to green.
  2. The overload remains: The storage system tries to resume backup operation twice. If it is switched off a third time, the backup operation remains disabled until the grid outage is over. The eclipse will continue to glow orange.

Setting the backup buffer

Proceed as follows to set what percentage of the capacity of the storage system should be available for the sonnenProtect in the event of a grid outage.
Conditions:

  • The storage system is connected to the router of the home network.

  • Your laptop or PC also accesses the home network.

  • The sonnenProtect was set up by the installer using the commissioning assistant 2. Proceed as follows to access the storage system web interface:

  • Enter the following address into your browser’s address line: https://find-my.sonnen-batterie.com

  • Click on the blue LAN IP number.

  • The login page appears.

  • Log in as user with the following password: sonnenUser3552 The Dashboard appears.Sonnen-2500-AC-Solar-Warehouse-FIG-9

  • On the web interface of the storage system, navigate to the Settings page.

  • Change the percentage for backup-buffer to a desired value.Sonnen-2500-AC-Solar-Warehouse-FIG-10

Switching off the sonnenProtect

  • To switch off the sonnenProtect manually, the following procedure can be carried out.
  • Switch off the storage system as described in the relevant product documentation. After switching off, the consumers connected to the backup circuit(s) can no longer be supplied with electrical energy from the battery of the storage system.

NOTICE: Deep-discharge of the battery modules

  • Destruction of the battery modules!
  • Do not disconnect the storage system from the public electricity grid for long periods of time.
  • Never continue to operate battery modules which have been deep-dis-charged.

Maintenance and Cleaning

Checking function

  • A residual current device (RCD) is installed in the sonnenProtect. The function of the RCD can be tested by pressing the test key (T). After pressing, the RCD must switch off (the backup circuit is interrupted).
Cleaning

NOTICE

Use of unsuitable cleaning agent and/or excessive water

  • Material damage because of scratched surfaces and/or damage caused by penet-ration of water!
  • Do not use scouring cloths, sponges or cleaning agent.
  • Use only moist cloths, not wet cloths, to clean the system.
  • Do not use water jets.
  • Carefully clean the outside of the sonnenProtect with a clean, moist cloth. For tougher dirt, use a small amount of household dishwashing detergent on a moist cloth.

Uninstallation and disposal

Uninstallation

DANGER

Improper uninstallation of the sonnenProtect

  • Danger to life due to electrocution!
  • The sonnenProtect must only be uninstalled by authorised electricians.

Disposal

  • The sonnenProtect must not be disposed of as do-mestic waste!
  • Dispose of the sonnenProtect in an environ-mentally friendly way through suitable collec-tion systems.

Troubleshooting

Sonnen-2500-AC-Solar-Warehouse-
FIG-12 Sonnen-2500-AC-Solar-Warehouse-
FIG-13

Documents / Resources

| sonnen 2500 AC Solar Warehouse [pdf] Instruction Manual
1001838, 2500, 2500 AC Solar Warehouse, AC Solar Warehouse, Solar Warehouse, Warehouse
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References

Read User Manual Online (PDF format)

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