PERGO Pro plus WetProtect Floor User Manual

: June 12, 2024
: PERGO

Table of Contents

Care and Cleaning
Preventative Maintenance
Routine Care
Products and Tools to Avoid
Customer Support
References
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PERGO Pro plus WetProtect Floor

PERGO Pro plus WetProtect Floor

Care and Cleaning

Although our floors are designed with easy care in mind, all floors require routine care and preventative maintenance for sustained beauty and performance. The recommendations in this guide are provided to maintain the coverage of the limited warranties and will prolong the life of the installed flooring.

Preventative Maintenance

Exterior Mats

Place exterior mats outside all exterior entrances.
Exterior mats should be constructed of dual fibers: soft fibers capable of absorbing moisture and coarse fibers to remove dirt and grime from shoe soles.
To allow time for cleaning, purchase two sets of exterior mats. Place one set at all exterior entrances to reduce the amount of dirt, grit and moisture tracked into the home. When it’s time for cleaning, remove the soiled set and immediately replace with the fresh set.
Cleaning mats routinely prevents them from becoming a soil source.

Interior Mats

Place interior mats inside all exterior entrances to capture any residual dirt, grit or moisture missed by exterior mats.
Interior mats should be constructed of an absorbent fiber with a breathable, non-staining back.
Remember to routinely clean both sides of interior mats so they don’t become a secondary source of soil, and also clean underneath to prevent soil and grit from becoming trapped and dulling the finish of the flooring.
Do not use rubber mats, which may stain the floor or trap moisture underneath the mat.

Furniture

Use non-staining felt or plastic floor protectors at least one inch in diameter under furniture and covering the part resting on the floor.
Chair casters should be rubber, not plastic or metal. Chair pads should be used under chair casters.
Routinely clean casters to remove grit.
Lay plywood over the floor to avoid dents and gouges, and use a furniture dolly when moving heavy appliances and furniture.

Other Preventative Measures

Keep pet nails trimmed to minimize scratches.
Protect flooring from spiked heels, athletic shoes or shoes in need of repair.
Routinely clean vacuum wheels, brush, and head, and periodically inspect for foreign objects.
Close window treatments during hours of direct sunlight, and minimize excessive lighting whenever possible to protect floor.
Exercise caution when placing area rugs over floors with radiant heating. Rugs may increase flooring temperatures beyond recommended levels and void the warranty

Routine Care

The amount of daily usage will determine how often cleaning is required.
Day-to-Day Cleaning

Dust mop, sweep and/or vacuum the floor regularly to remove any particles that could scratch the floor.
WARNING: Vacuums with beater bar or power rotary brush head should never be used on laminated wood flooring.
Use vacuum tools designed for hard surfaces.
Use a microfiber mop for dust mopping. Pay close attention to mop head. Once soiled, replace with a fresh one. Launder soiled mop heads without fabric softener. Fabric softener residue may cause streaking on the floors.

Occasional Cleaning

Occasionally wet mop with water only using a well-wrung-out mop.
If needed, use 1 cup of vinegar per gallon of water OR 1/3 cup non-sudsing ammonia per gallon of water.
A residential steam mop may be used, provided the steam is applied to a microfiber pad and not applied directly to the floor.
- Make sure to set the temperature of the steam mop to the appropriate setting for laminated wood floors or to the lowest setting.
- Steam mop in the length direction of the planks only.
Flood mopping is never recommended since mop water may damage flooring and leave spots.
Do not pour liquid directly on the floor or use an excessively wet mop.
Do not allow liquid to puddle or leave moisture standing on the floor.
Allow floor to dry completely before replacing interior mats.

Cleaning Spills

Remove spills promptly. Do not allow topical moisture to remain on the floor.
Immediately use an absorbent cloth to remove as much of the liquid as possible.
Mist a clean microfiber cloth with a Pergo-recommended cleaner, if needed, and rub the area, working from the outside of the area toward the center.
Take care to wipe the surface thoroughly.
To reduce spotting, do not allow liquids to stand or remain on the surface of the flooring

Spot Removal

Immediately use a microfiber cloth and rub the area, working from the outside of the stain toward the center.
Take care to wipe the surface thoroughly.
To reduce spotting, do not allow liquids to stand or remain on the surface of the flooring.

Products and Tools to Avoid

Do not use oil soaps, wax, detergents, abrasive cleaners, polishes or other household products to clean the floor.
Vacuums with beater bar or power rotary brush head should never be used on laminated wood flooring.
Never use power scrubbers to clean the floor.