VIZIO SB2020n-J6 home theater sound bar User Manual

VIZIO SB2020n-J6 home theater sound bar

IMPORTANT SAFETY INSTRUCTIONS

Your Unit is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent your Unit from being damaged, the following rules should be observed for its installation, use, and maintenance. Please read the following safety instructions before operating your Unit. Keep these instructions in a safe place for future reference.

• Heed all warnings.
• Follow all instructions.
• Do not use this Unit near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other Units (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at the ends where the plug is located, near convenience receptacles, or where they exit from the Unit.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the stand, tripod, or bracket specified by the manufacturer, or sold with the Unit. When a cart is used, use caution when moving the cart/Unit combination to avoid injury from tip-over.
• Unplug this Unit during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the Unit has been damaged in any way, such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the Unit, the Unit has been exposed to rain or moisture, does not operate normally, or has been dropped.
• To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your Unit.
• Unplug the power cord before cleaning your Unit. A damp cloth is sufficient for cleaning. Do not use a liquid or a spray cleaner on your Unit. Do not use abrasive cleaners.
• Always use the accessories recommended by the manufacturer to ensure compatibility.
• When moving your Unit from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your Unit to avoid causing fire, electric shock, or component damage.
• Slots and openings in the back and bottom of the Unit are provided for ventilation. To ensure reliable operation of your Unit and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your Unit in a bookcase or cabinet unless proper ventilation is provided.
• Never push any object into the slots and openings on your Unit. Do not place any objects on the top of your Unit. Doing so could short-circuit parts causing a fire or electric shock. Never spill liquids on your Unit.
• Do not block the subwoofer ports. Allow for 1-2 inches of space around all sides for ventilation.
• WARNING: Exposure to loud sounds can damage your hearing causing hearing loss and tinnitus (ringing or buzzing in the ears). With continued exposure to loud noises, ears may become accustomed to the sound level, which may result in permanent damage to hearing without any noticeable discomfort.
• When connected to a power outlet, power is always flowing into your Unit. To totally disconnect power, unplug the power cord.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• The wall socket should be located near your Unit and be easily accessible.
• Keep your Unit away from moisture. Do not expose your Unit to rain or moisture. If water penetrates into your Unit, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
• Do not use your Unit if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair your Unit yourself.
• Avoid using dropped or damaged appliances. If your Unit is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your Unit may cause fire or electric shock.
• Do not install your Unit in an area with heavy dust or high humidity. Operating your Unit in environments with heavy dust or high humidity may cause fire or electric shock.
• Ensure that the power cord and any other cables are unplugged before moving your Unit.
• When unplugging your Unit, hold the power plug, not the cord. Pulling on the power cord may damage the wires inside the cord and cause fire or electric shock. When your Unit will not be used for an extended period of time, unplug the power cord.
• To reduce the risk of electric shock, do not touch the connector with wet hands.
• Insert the remote control batteries in accordance with the instructions. Incorrect polarity may cause the battery to leak which can damage the remote control or injure the operator.
• Read and follow all warnings printed on the Unit.
• WARNING: This equipment is not waterproof. To prevent a fire or shock hazard, do not place any container filled with liquid near the equipment (such as a vase or flower pot) or expose it to dripping, splashing, rain, or moisture.
• CAUTION: Danger of explosion or fire if batteries are mistreated. Replace only with the same or specified type.
• Do not leave the batteries exposed to direct sunlight for a long period of time with doors and windows closed. Do not disassemble the batteries or dispose of it in the fire.
• If the main wall plug or the appliance coupler is disconnected, the disconnected device will remain readily operable upon reconnection to an appropriate power source.
• No open flames, such as lighted candles, should be placed on the Unit.
• The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc.
• The equipment shall be used at a maximum of 35 degrees C ambient temperature.

WARNING: To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

CAUTION RISK OF ELECTRIC  SHOCK DO NOT OPEN

• The lightning flash with the arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of not isolated dangerous voltage within the appliance that may be of sufficient magnitude to constitute a risk of shock to persons.
• The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and servicing instructions in the literature accompanying the appliance.
• Warning: This equipment is a Class II or double-insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to the electrical earth.

Package Contents

Controls & Connections

Back of Sound Bar

• Supports. WAV and .MP3 file format playback only.
• You can also use this port to connect a Voice Assistant device. See Connecting to a Voice Assistant on page 15 for more information.

TOP OF SOUND BAR

First-time Setup

• Choose the best possible connection cable (Not all cables are included.)

Not all TVs have the audio outputs shown. To connect the sound bar directly to your other devices (Blu-ray player, game system, etc.) see your device’s user manual.

Some TVs do not pass through digital audio:

When using the digital input, if there is no audio, try:

• setting the TV output to PCM, or
• connecting directly to your Blu-ray or other source.

Optional: Use the included RCA adapter to connect to your TV if needed.

• Connect the power cable to the sound bar AC IN as shown. Plug the power cable into an electrical outlet.
  Back of Sound Bar

• Remove the battery cover by gently sliding it away from the remote.

• Insert the included batteries and gently slide the battery cover back into place. When needed, VIZIO recommends replacing the batteries that came with this remote with two, new Duracell ‘AAA’ alkaline batteries.

• After turning on both your TV and sound bar, it will automatically begin searching for an active input.* The LED indicator on the front of the soundbar will begin cycling in different colors through inputs until an audio source is detected.**

Tip: Pressing the INPUT button will stop the auto-detect function.

You can press the INPUT button to switch between audio sources. For example, if you connected your TV to Optical, set the soundbar to Optical.

• Occurs only during first-time setup.
• Auto-detect function only occurs once when the sound bar is first powered on. To enable this feature again, you must do a Factory Reset (see the Using Button Combinations on page 11 for more information) or press and hold the INPUT button for 4 seconds.

Using the Remote

Proper Placement

For the best sound experience, position the sound bar as shown. The sound bar should be close to ear level.

The sound bar is centered below the TV.

(If your TV permits it, you can also slide the sound bar underneath the TV.)

Mode & Level Settings

The LED indicator will behave differently with each function.

The LED Indicator is located here.

Using Button Combinations

There are other functions that are triggered by different button combinations on the soundbar.

Buttons are located here.

Programming the Sound Bar

You can program your sound bar to accept TV remote IR commands. You can then use your TV remote for simple commands.

Point both the sound bar and TV remotes towards the front of the soundbar when programming.

Turn off your TV speakers when programming your sound bar.

To pair the sound bar with a Bluetooth device:

1. Press and hold the Bluetooth button on the sound bar or remote control for three (3) seconds.
2. Search for the sound bar (VIZIO SB2020n) using your Bluetooth device. For more information, refer to the user documentation that came with the device.
3. Now you can play audio from your Bluetooth device. Volume can be controlled on both your source device and the soundbar.

The LED indicator on the soundbar will turn blue and start blinking in pair mode. Once the device is paired, the LED indicator will stop flashing.

Using Bluetooth Mode

1. Your sound bar supports music streaming from devices with Bluetooth capability. (Device compatibility will vary, see your device’s documentation for more information.)
2. Once you have paired your source device to the sound bar your device should remain paired (within range).
3. If the source is changed back to Bluetooth, any paired Bluetooth device will reconnect automatically.
4. If the input is changed, the Bluetooth device will disconnect (will stay connected if Auto VA BT is on).

Maximizing Signal

A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio format, so streamed music may lose some integrity when compared to a wired connection. Try the following if your sound quality is less than optimal:

• If you hear any break-up or disconnect while streaming music from your device, move the source device closer to the soundbar.
• Be sure that there are no solid obstructions in the line of sight between the sound bar and the source device.
• Other wireless devices can affect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Turning off or moving these devices may improve Bluetooth range.

Your sound bar is not equipped with a microphone, so it cannot operate as a hands-free device for a smartphone.

Reduce the volume levels on your device and on the sound bar before pressing Play. High volume levels can damage your hearing.

Connecting to a Voice Assistant

Your sound bar can connect to a Voice Assistant (VA) device through an AUX or Bluetooth connection. Once connected, your sound bar will now act as the VA speaker.

Features and Benefits:

• Voice Assistant Dedicated Input: VA can be active on the sound bar even if the sound bar is set to a different input with audio playing.
• Auto Muting: If playing audio from the sound bar, the VA will play over the original source audio for 10 seconds. If continued after 10 seconds, the VA audio will mute the original source audio. Once the VA audio is stopped the original source audio will resume.

Make sure your sound bar is turned ON and the Eco Power setting is turned OFF. Refer to Eco Power Mode on page 11 to disable it.

Setup Tips:

• If the VA audio is too low, adjust the volume from the VA device.
• If the start of the response from the VA is cut off, enable “Start of Request” from your VA app settings.
• To enable/disable the VA function, press and hold either the INPUT or Bluetooth button on the remote for 10 seconds (depending on what connection you use). Refer to Auto VA on page 10 for more information.

Connecting to a Voice Assistant

Using the AUX Port to Connect

(If there is no AUX port on the VA device, use a Bluetooth connection instead.)

1. Use a 3.5mm audio cable to connect the AUX port on the sound bar to an AUX port on your voice assistant device.
2. Press and hold the INPUT button on the remote for 10 seconds to enable AUX VA.

Using Bluetooth to Connect

1. Press and hold the Bluetooth button on the sound bar or remote for three (3) seconds. Search for the sound bar (VIZIO SB2020n) using your VA device app. For more information, refer to the user documentation that came with the device.
2. After successful pairing, press and hold the Bluetooth button on the remote for 10 seconds to enable Bluetooth VA.

Advanced Setup

Back of Sound Bar

*Supports .WAV and .MP3 file format playback only.

Product Registration and Support

Register your sound bar.
Scan with your phone camera or QR reader.

More questions? Find answers at: SUPPORT.VIZIO.COM

Help & Troubleshooting

There is no power.

There is no sound.

| ****

•    Press the POWER button on the remote control or on the top of your sound bar.

•    Ensure the power cord is securely connected.

•    Plug a different device into the electrical outlet to verify that the outlet is working correctly.

---|---
•    Increase the volume. Press VOLUME UP on the remote control or on the top of your sound bar.

•    Press MUTE on the remote to ensure the sound bar is not muted.

•    Press INPUT on the remote or on the top of your sound bar to select a different input source.

•    When using the Digital Optical input, if there is no audio: (A) try setting the TV output to PCM or (B) connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.

•    On digital inputs, the input LEDs will flash rapidly if an unsupported format is present. Set the source to output PCM.

•    Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.

•    If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.

I hear buzzing or humming.

| ****

•    Ensure all cables and wires are securely connected.

•    Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may be with the original device.

•    Connect your device to a different input on the sound bar.

The remote isn’t working.

| •    Replace the remote batteries with new ones.

•    Point the remote directly at the center of the sound bar when pressing a button.

•    If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application.

Limited Warranty

UNITED STATES

By using this VIZIO product, you accept all VIZIO Terms and  Conditions, including all  the Terms of Warranty,  BINDING  ARBITRATION  AGREEMENT,  and Class Action Waiver. If you do not agree to the terms of this warranty, do not use the VIZIO product and, within thirty (30) days of the date of purchase, return it for a refund to the authorized retailer where you purchased it. You have the right to opt out of the Arbitration Agreement and Class Action Waiver within 60 calendar days of your purchase. Please refer to the full section “Binding Arbitration Agreement; Class Action Waiver” below for more details and instructions for opt-out. Full Terms and Conditions may be viewed at vizio.com/en/terms/terms-of-service.

How Long This Warranty Lasts

For non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year from the date of the original purchase. For commercial use, VIZIO warrants this product on the terms set forth below for ninety (90) days from the date of original purchase.

What This Warranty Covers

VIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIO’s user guides and manuals. Except where restricted by law, this warranty applies only to the original purchaser of a new product. The purchase must have been made from an authorized retailer in the United States (including Puerto Rico). The product must also be located in the country where it was purchased at the time of warranty service.

How to Get Service

Before obtaining warranty service, you may visit www.vizio.com for additional help and troubleshooting. To obtain warranty service, contact VIZIO Customer Support by going to support.vizio.com and selecting Contact Us. You can also call Customer Support (US): 855-209-4106.

Your Obligations Before Service

You must obtain pre-authorization before sending your product to a VIZIO service center. You may be required to supply a purchase receipt (or copy) to show that the product is within the warranty period. When you return a product to a VIZIO service center, you must ship the product in its original packaging or in packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the product to the VIZIO service center.

ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to its original state. You will be responsible for restoring all applicable user data and downloaded applications. Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the product before it is serviced, regardless of the servicer.

VIZIO’s Responsibilities

If VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair or replace it, or refund the purchase price to you. There will be no charge for parts or labor during the warranty period. Replacement parts may be new or recertified at VIZIO’s option and sole discretion. Replacement parts and VIZIO’s labor are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service, whichever is longer.

Types of Service

Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer.

What This Warranty Does Not Cover

This warranty does not cover:

• cosmetic damage;
• normal wear and tear;
• improper operation;
• improper voltage supply or power surges;
• signal issues;
• damage from shipping;
• acts of God;
• customer misuse, modifications, or adjustments;
• installation, set-up, or repairs attempted by anyone other than by a VIZIO-authorized service center;
• products with unreadable or removed serial numbers;
• products requiring routine maintenance; or
• products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.

What to Do If You Are Not Satisfied With Service

If you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve the issue informally with VIZIO. If you are unable to resolve the issue informally and wish to file a formal claim against VIZIO, and if you are a resident of the United States, you must submit your claim to binding arbitration according to the procedures described below, unless an exception applies. Submitting a claim to binding arbitration means that you do not have the right to have your claim heard by a judge or jury. Instead your claim will be heard by a neutral arbitrator.

Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)

UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT’S SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED  BY BINDING  ARBITRATION ADMINISTERED  BY THE AMERICAN ARBITRATION ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more about the American Arbitration Association and its rules for arbitration by visiting www.adr.org  or by calling 800-778-7879. Since this warranty concerns a transaction in interstate or international commerce, the Federal Arbitration Act will apply.

The filing fees to begin and carry out arbitration will be shared between you and VIZIO, but in no event will your fees ever exceed the amount allowable by the American Arbitration Association, at which point VIZIO will cover all additional administrative fees and expenses. VIZIO waives its right to recover attorneys’ fees in connection with any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then you are entitled to recover attorneys’ fees as the arbitrator may determine.

The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase (if in the United States). The place of arbitration will be Irvine, California, or your county of residence (if in the United States). The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary damages and will include no equitable relief, injunction, or direction to any party other than the direction to pay a monetary amount. Judgment on the award rendered by the arbitrator will be binding and final, except for any right of appeal provided by the Federal Arbitration Act, and may be entered in any court having jurisdiction. Except as may be required by law, neither you nor VIZIO nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without the prior written consent of you and VIZIO.

ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. VIZIO AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.

Opt-Out Instructions

IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify VIZIO in writing within sixty (60) days from the date that you purchased the product; (2) your written notification must be mailed to VIZIO at 39 Tesla, Irvine, CA 92618, Attn: Legal Department; and (3) your written notification must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver. In addition, you may pursue a claim in small claims court in your county of residence (if in the United States) or in Orange County, California. In such case the provisions of the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents)” will not apply.

Exclusions and Limitations

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN  IF VIZIO  HAS  BEEN ADVISED  OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How the Law Applies

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province. This warranty applies to the greatest extent permitted by applicable law.

General

No employee or agent of VIZIO may modify this warranty. If any term of this warranty, other than the class action waiver, is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in effect. If the class action waiver is found to be unenforceable, then the entire section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will not apply. This warranty applies to the maximum extent not prohibited by law.

Changes to Warranty

This warranty may change without notice, but any change will not affect your original warranty. Check www.vizio.com for the most current version.

Legal & Compliance

FCC Class B Radio Interference Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving
2. Increase the separation between the equipment and
3. Connect the equipment to an outlet on a circuit different from that to which the receiver is
4. Consult the dealer or an experienced radio/TV technician for

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice:

1. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
2. Shielded interface cables and AC power cords, if any, must be used in order to comply with the emission
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this It is the responsibility of the user to correct such interference.

FCC RF Radiation Exposure Statement

1. This transmitter must not be collocated or operating in conjunction with any other antenna or
2. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your
3. FCC RF Warning

This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Battery Disposal and Recycling

You must dispose of this product properly, according to local laws and regulations. Because this product contains electronic components and/ or a battery, it must be disposed of separately from household waste. Contact local authorities to learn about disposal and recycling options. For more information, visit vizio.com/environment or call 800-374-3473..

Software Licenses

All software is provided subject to software license agreements and you agree that you will be bound by such license agreements in addition to other applicable terms of use. By using the VIZIO products, you agree to the VIZIO Terms of Service and Privacy Policy. The VIZIO Terms of Use and Privacy Policy may be updated from time to time and are available to view at vizio.com/terms and vizio.com/privacy, respectively.

Export Regulations

The customer acknowledges that the VIZIO products, which include technology and software, are subject to customs and export control laws in the United States (“US”). The products may also be subject to the customs and export control laws and regulations of the country in which the products are manufactured and/or received.

2021 VIZIO, Inc. All Rights Reserved.

This User Manual may not be copied in whole or in part without the written permission of VIZIO, Inc. VIZIO, Inc. has made reasonable efforts to ensure the accuracy of the information provided herein. All product specifications, functionality, features, configurations, performance, design, and other product information described herein are subject to change without notice. VIZIO, Inc. is not responsible for typographical, technical, or descriptive errors. To review the most updated version of this User Manual and the associated Quick Start Setup guide, go to vizio.com.

VIZIO, the VIZIO logo, the V logo, and other terms and phrases are trademarks or registered trademarks of VIZIO, Inc.

Specifications

Sound Bar:| One 1.61″ x 2.24″ (41 x 57 mm) Full Range Driver for each channel (1 for left, 1 for right, )
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Connections:

| One 3.5mm AUX                                             Bluetooth

One Optical (Toslink)                                      One USB (Supports . WAV and .MP3 format only)

One Subwoofer

Sound Pressure Level *** (System):| 91 dB
Frequency Response (System):| 70 Hz – 20 KHz
Voltage:| 100-240VAC, 50/60Hz
Compliances:**| UL 62368-1, FCC PART15 Class B

Sound pressure level was measured using pink noise at 1 meter, c-weighted.

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VIZIO Inc. is under license. Other trademarks and trade names are those of their respective owners.
• For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS and the Symbol together, Virtual:X, and the DTS Virtual:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.
• For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS, and the Symbol together, and TruVolume are registered trademarks and/or trademarks of DTS, Inc. in the United States and/or other countries. DTS, Inc. All Rights Reserved.

© 2021 VIZIO INC. ALL RIGHTS RESERVED. 210112SL

Accessibility

Contact VIZIO for accessibility support at:

Email: accessibility@vizio.com
Phone: 1-877-698-4746

Binding Arbitration Agreement and Class Action Waiver

This purchase is subject to full VIZIO Terms and Conditions, including Binding Arbitration Agreement and Class Action Waiver, which may be viewed at vizio.com/en/terms/terms-of-service.

By using this device, you accept those Terms and Conditions.

You have the right to opt out of the Binding Arbitration Agreement and Class Action Waiver within 60 calendar days of your purchase. Please refer to the Limited Warranty section of this User Manual or view the full VIZIO Terms and Conditions for opt-out instructions.

FREQUENTLY ASKED QUESTIONS

Can you control Vizio sound bar with phone?

Download our Android or iOS application, and you can use any compatible tablet or smartphone to control your VIZIO SmartCast devices. Smartphones & tablets must meet the following requirements: Android 8.0 or higher. iOS 13.0 or higher.

What input should my Vizio sound bar be on?

Connect one end of the HDMI cable to the HDMI 1 (ARC) port on the back of your TV. 2. Connect the other end to the HDMI OUT (ARC) port on your VIZIO Sound Bar.

Why does my Vizio sound bar stop working?

Our team suggests exploring your TV settings to ensure that Consumer Electronics Control (CED) is enabled. If all else fails, resort to hard reset. Turn the soundbar off for ten seconds. Press and hold the input and Bluetooth buttons until it reboots.

Can you use Vizio sound bar with any TV?

As long as you have the corresponding connection from your tv/source (optical, HDMI, etc.), yes.

How do I set up my Vizio sound bar?

Press and hold the INPUT button on the remote control for 3 seconds to enable the auto input detection function. Press and hold the button on the remote. The Sound Bar will be discoverable for 15 minutes. You can now search for the Sound Bar (VIZIO SB3831) using your Bluetooth Device.

Why can't I connect to my Vizio soundbar?

To fix a Vizio soundbar that's stuck in pairing mode, try restarting both the external device and the soundbar first. If that does not work, you can try to unpair, go to pairing mode, then pair your device and soundbar again.

How do I connect my Vizio soundbar without the remote?

You can also use Bluetooth connection to connect a Vizio soundbar to a TV without a remote. With both devices powered up, find and press the Bluetooth button on your soundbar to enable pairing mode on the device.

How loud is Vizio sound bar?

With 3 total speakers, the VIZIO 2.1 Sound Bar delivers outstanding audio performance with up to 100dB of sound. The wireless subwoofer adds booming bass to sports, TV shows, movies, and music down to 50 Hz.

What is true volume on Vizio soundbar?

TruVolume is an innovative and advanced volume setting that eliminates disturbing fluctuations in sound volume noticeable during broadcasts. It allows you to set a desired volume level so that even when the audio becomes louder, the TruVolume will seamlessly keep it to the volume you set.

How do I update my Vizio soundbar?

How long does Vizio soundbar reset take?

Press and hold the Bluetooth and Volume Down buttons simultaneously for five seconds. All 12 LEDs will flash three times. The factory reset is complete.

Does Vizio soundbar come with HDMI cable?

HDMI Connection With HDMI cables included, use the highest-quality audio available and allows you to control the sound bar with your TV remote.

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