kramer KT-208 8 Inch Wall Mount PoE Touch Panel User Manual

USER MANUAL
MODEL:
KT-208 / KT-208WM
8″ Touch Panel

Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:

• Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
• Review the contents of this user manual.
  Go to www.kramerav.com/downloads/KT-208 or http://www.kramerav.com/downloads/KT208WM to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving Best Performance

• Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
• Do not secure the cables in tight bundles or roll the slack into tight coils.
• Avoid interference from neighboring electrical appliances that may adversely influence signal quality.
• Position your Kramer KT-208 / KT-208WM away from moisture, excessive sunlight and dust.

Safety Instructions
Caution:

• This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.

• For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.

• There are no operator serviceable parts inside the unit.
  Warning:

• Use only the power cord that is supplied with the unit.

• Disconnect the power and unplug the unit from the wall before installing.

• Do not open the unit. High voltages can cause electrical shock! Servicing by qualified personnel only.

• To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which is located on the bottom of the unit.

Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/quality/environment.

Overview

Congratulations on purchasing your Kramer KT-208 / KT-208WM 8″ Touch Panel.
KT-208 / KT-208WM is a new powerful, 8−inch, IPS, multi−touch, touch panel with 1280×800 resolution. Elegantly designed for decorative room integration, this portable touch panel can be deployed either on a tabletop or wall.
KT-208 / KT-208WM, with the latest Android 11, supports wired PoE (Power over Ethernet) and advanced Wi−Fi connectivity options. The touch panel has a built−in speaker and camera and comes either with a tabletop or a wall mount. The touch panel is easy to assemble, using elegant wiring, secured mounting, reliable operation and flexible deployment.
KT-208 / KT-208WM is a touch panel that is ideal for any 24/7 Kramer−supported commercial AV or control application and features a user−friendly, fully customizable graphical user interface configured by Kramer software.
Exceptional Quality

• Elegant Design – Smooth integration with room furniture, either on tables or walls, with flexible panel cabling and locking design options.

• Superior User Experience – IPS 1280×800 hi–resolution screen with ±80° horizontal and vertical wide viewing angles, built–in lighting sensor for auto–adaptable brightness, with advanced 10 multi–touch points and 2–finger gesture capabilities.

• Powerful Processing – i.MX8M Plus Quad Core A53, 4GB RAM, 32GB ROM processing performance, smoothly running complicated media and graphics–rich applications, such as H.265 video, audio streams encoding and decoding, and seamless hi–resolution 5Mp FF front camera operation.

• Flexible Services – Latest Android 11 operating system.
  Advanced and User-friendly Operation

• Easy Installation — Powering and connectivity via a single Ethernet cable.

• Flexible Mounting — Including table and wall mounts.

• Optional Connectivity — Simple wireless Bluetooth 5 as well as connection to USB peripheral devices for either table or wall–mount installations, using the included USB cable.

• Versatile Powering Options – PoE and power adapter (sold separately).

• Auto Sensing — Optimized performance and operation according to automatically detected LAN speed.

• Firmware Upgrade — Define automatic updates on a predefined time of the day or update manually using USB port.

Security

• Secured Operation – Highly secured operation of applications using password protection, hidden control buttons and more. Red LED alert when camera is active.
• Secured Deployment – Flexible locking options to prevent unwanted panel-mount removal, elegantly designed to remain out of site.

Typical Applications
The KT-208 / KT-208WM is ideal for the following typical applications:

• Control user interface in meeting and conference rooms, boardrooms, and auditoriums.
• Presentation of room scheduling.

Defining KT-208 / KT-208WM 8″ Touch Panel

This section defines KT-208 / KT-208WM.

a few seconds to restart.
4| Home Button| Press to wake up / darken the screen.
5| Camera| For remote room viewing or video conferencing.
6| Light Sensor| Automatically adjusts the screen brightness and camera according to the room lighting conditions.
7| Speakers| To output the sound.
8| LAN 1G(PoE) RJ-45 Port| Connect to the LAN for network communication.
KT-208 and KT-208WM are powered by PoE (power over ethernet) delivered through the LAN port.
Optionally, you can connect the power adapter too (as backup).
9| 12V/1A DC Connector| Connect to the power adapter (optional, purchased separately).
10| Restore Factory Reset Button| Insert a pin and hold for 22 seconds to reset the device to factory default values.
11| Micro USB Port| For connecting to an adjacent on-wall USB device and for firmware upgrade.

KT-208 Tabletop Mount
This section defines the KT-208 / KT-208WM tabletop mount.

the supplied M2.5 screw.
13| 2 x 5/32” Screw Opening| Optional: For safely securing the tabletop mount to the table from underneath.

KT-208WM On-Wall Mount

using the supplied M2.5 screw.
15| M3.2 Screw Opening| For securing the wall mount bracket to the gang box.
16| M3.2 Screw Opening| For securing the wall mount bracket to the gang box.

Mounting the KT-208 / KT-208WM

The KT-208 package is for mounting the tablet on a table and the KT-208WM package is for mounting the tablet on a wall.
Always be careful when attaching or removing the 8″ Touch Panel from a mount.
Mounting KT-208 on a Table
Mount KT-208 on a table using one of the following options:

• Moveable Mount: Place the tabletop mount on the table. Connected cables remain visible and the table remains intact.
• Secure Mount: Bolt the tabletop mount into the table. Connected cables are hidden through a hole in the table.

Moveable Mount

1. Run any cables that connect to the KT-208 through the center of the table stand (for example the Ethernet cable).
2. Connect the cables to the KT-208.
3. Lay the KT-208 face-down and mount the table stand on it.
4. Insert and fasten the provided M2.5 screw that secures the bottom of the KT-208 to the table stand.The table stand and tablet are now ready for use.

Secure Mount

• You may need to cut an opening in the table, if you need to pass cables from underneath.
  1. Secure the stand to the table using the two 5/32” screws provided.2. Connect any necessary cables to the KT-208.
  3. Mount the KT-208 on the stand.4. Secure the KT-208 to the stand using the provided M2.5 screw.
  The table stand and tablet are now ready for use.

Mounting KT-208WM on a Wall
KT-208WM can be safely installed on a wall using a standard 1-Gang in-wall junction box. The cables are passed inside the wall and then connected to the rear side of the on-wall mount unit.
Inserting the On-Wall Mount Unit
To mount the on-wall mount unit

1. Install an in-wall one gang electrical box.
2. Attach the wall mount bracket to the installed gang box (top side up: see the indication arrows on the bracket), using the two M3.2 screws provided.
3. Connect Ethernet and/or power cables and optionally, insert the micro-USB cable (supplied) for connecting to an adjacent external USB device.
4. Rest KT-208WM on the wall mount bracket, snapping the top holders into place and lining up the mounting screw hole at the bottom.
5. Insert the M2.5 screw below the tablet and secure thetablet to the wall mount bracket.

Connecting Options
You can power the KT-208 or KT-208WM using any or all of the following options:

1. Connect the PoE-enabled LAN RJ-45 connector to your local area PoE-enabled network.

2. Connect the power adapter to the 12V DC connector on the rear side. The DC power supply is optional: It can be purchased separately.
   When both PoE and the power supply are connected to the Touch Panel, the unit is powered by the power supply.

3. Use the internal battery (after initially charging the battery for 8 hours).

Essential KT-208 / KT-208WM Settings

The first time you use the tablet, examine the following settings:

1. Set the device date and time; Setting the Date and Time on page 14.
2. Setup the Ethernet and/or Wi-Fi connections; Connecting to Wi-Fi or Ethernet on page 15.
3. Consider changing the time that the system checks for firmware (OS) updates; Changing the Automated Firmware Update on page 17. By default this is set to midnight, change it if you have no internet access at this time or prefer another time.
4. Consider changing the time that the system checks for Kramer Control (APK) updates; Changing the Automated Kramer Control update on page 19. By default this is set to midnight, change if you have no internet access at this time or prefer another time.
5. Setup the Kramer Control connection; Connecting the tablet to Kramer Control on page 20.
6. Change the display language (if necessary); Setting the Display and Keyboard Language on page 20.

Controlling KT-208 / KT-208WM

Using Navigation Buttons or Gestures
By default, KT-208 / KT-208WM run the Kramer Control app and displays its login screen at startup.
Log into Kramer Control to access the customizable interface set-up defined by your IT department. You can also use the navigation buttons displayed at the bottom of the screen or setup your device to use apple-style gestures.
Using navigation buttons
Swipe a finger upwards from the line at the bottom of the screen and release to see the navigation buttons:
– Back – Returns to the previous screen (or opens the home page if there is none).
– Home – Opens the home page, see Using the Home Page on page 14.
– Recent apps – Scroll between the active apps.
Changing the navigation system
By default, navigation buttons are used, however the tablet can be set to use Apple navigation gestures instead. To change the navigation method:

1. On the Home page, press Settings  . The device’s Settings menu opens.
2. Select Advanced settings > System.
3. In the System menu, press Gestures and then System navigation.
4. Select Gesture navigation or 3-button navigation. If you are using Gesture navigation, the sensitivity is adjustable.

Using Gesture navigation

• Back – Drag a finger inwards from the left or right edge of the screen.
• Home – Swipe a finger upwards from the line at the bottom of the screen and release.
• Recent apps – Swipe a finger upwards from the line at the bottom of the screen and hold.

Hiding the Navigation Bar
To hide/unhide the navigation bar:

1. On the Home page, press the Settings button . The device’s Settings menu opens.
2. In the Settings menu, open Player settings and enable Fullscreen mode.

Using the Home Page
Swipe a finger upwards from the line at the bottom of the screen and release to see the navigation buttons:
– Home – Opens the home page.
To lock the Home page settings with a security password, see Password Protecting Device Settings on page 21.
The Home page contains the following icons:
– Chromium browser
– Tablet settings
– Kramer Control
– Kramer Control agent

Setting the Date and Time
The device arrives preset to New York time and you will need to set the correct time region.
To adjust the date and time settings:

1. On the Home page, press the Settings button . The device’s Settings menu opens.
2. Select Date & Time > Time zone.
3. Set the correct Region. The time will display correctly.

Connecting to Wi-Fi or Ethernet
Connect an Ethernet cable to the device or activate Wi-Fi and setup a connection to your Wi-Fi. If multiple network connections are used, Ethernet will be prioritized over any others.
If you are using 802.1X authentication, do Installing an 802.1X Certificate on page 16, before you connect to the internet.
Connecting Ethernet
Ethernet connections must be plugged into the back of the device, see 8 in Defining KT-208 / KT208WM 8″ Touch Panel on page 6. By default, the IP address of the device is set automatically by a DHCP server.
Enabling 802.1X authentication

1. Do Installing an 802.1X Certificate on page 16.

2. From the Home page, open the Settings screen .

3. In the Settings screen, select Network & Internet > Ethernet.

4. Make sure the Ethernet is disabled and then enable Security.
     802.1X authentication cannot be applied to active Ethernet connections

5. Select 802.1X settings and input the EAP (Extensible Authentication Protocol) information.

Using a static IP address

1. From the Home page, open the Settings screen .
2. In the Settings screen, select Network & Internet > Ethernet.
3. Press Ethernet IP mode and select Static.
4. Enter the IP information and press Connect.
   The static IP address is setup.

Connecting Wi-Fi
Enabling 802.1X authentication

1. Do Installing an 802.1X Certificate on page 16.
2. From the Home page, open the Settings screen .
3. In the Settings screen, select Network & Internet > Wi-Fi.
4. Make sure Use Wi-Fi is enabled. The device will scan and list the Wi-Fi networks.
5. Select a Wi-Fi SSID.
6. Check Advanced options and enter the Wi-Fi information in the fields that appear, then press Connect.
7. If you are using 802.1X authentication, then add the certificate information. 802.1X is enabled.

Installing an 802.1X Certificate
802.1X certificates enhance the security of network authentication. KT-208 / KT-208WM support .pem, .pfx and .p12 certificate formats.
Installing a certificate is a two-stage process: First import the certificate and then set it up.
Importing an 802.1X certificate

1. Copy the certificate file to an empty USB flash drive.

2. From the Home page, open the Settings screen .

3. Select Advanced settings > Security > Encryption & credentials.

4. In the Encryption & credentials screen, select Install from storage: The Install a certificate screen opens.

5. Select the Wi-Fi certificate: The Recent files screen opens. To browse to the file location, press the 3 lines at the top left of the screen.

6. Select the credentials file and install it, some certificates require you to know a password.
   Setting up an 802.1X certificate

7. In the Settings screen, select Network & Internet > Wi-Fi.

8. Select Install from storage: The Install a certificate screen opens.

9. Select Wi-Fi certificate (also for Ethernet connections): The Recent files screen opens. To browse to the file location, press the 3 lines at the top left of the screen.
   After installing the certificates, see Connecting to Wi-Fi or Ethernet on page 15 for instructions on using the certificates. Ethernet must be disabled before setting-up Ethernet certificates.

Changing the Automated Firmware Update
KT-208 / KT-208WM arrive preset to check for firmware (tablet OS) updates at midnight every day. If an update is found, the device will download the update file and install it. If you prefer to run manual updates, you must manually download the update file and then install it in the tablet.
Changing the time of the automated firmware check

1. From the Home page, open the Settings screen .

2. Select Firmware update and then select Remote firmware upgrade URL.
   Remote firmware upgrade URL is the site from which the firmware is downloaded. The upgrade URL (case sensitive): https://cdn.kramerav.com/web/apk/remote_app_update_xml

3. A pop-up opens, inviting you to set the check time:

4. To change the time that the system checks for updates, press Set check time and select a new time.

5. Press OK to close the window and then press SET.
   Changing (or clearing) the URL will disable the updates.

Manually updating the firmware
Manual firmware updates require a downloaded firmware file from Kramer.
The firmware upgrade process requires:

• An empty USB flash drive to store the firmware file.
• A micro-USB OTG (on the go) cable to connect the USB flash drive to the tablet.
• Access to the back of the tablet.
  You may need to remove the tablet from its mount for this purpose. The tablet should remain connected to a power source such as PoE or the optional power adapter (see 8 in Defining KT-208/KT-208WM 8″ Touch Panel on page 6).

To upgrade the firmware

1. Download the firmware update file from the Kramer website at https://www.kramerav.com/product/KT-208#Tab_Resources.
   ▪ Verify that you are using the correct KT-208/KT-208WM firmware file as there maybe more than one firmware file available.
   ▪ Do not unzip the firmware update file.

2. Copy the firmware file to an empty USB flash drive.

3. On the tablet, open the Settings screen .

4. Select Firmware update and then select Firmware update (again).

5. Plug the USB flash drive into a micro-USB OTG cable and connect the cable to the back of the tablet.

6. Click START FIRMWARE UPDATE.
   The firmware update will then begin.

Changing the Automated Kramer Control update
KT-208 / KT-208WM arrive preset to check for Kramer APK (Android Application Package) updates at midnight every day. If an update is found, the device will download the update file and install it.
Changing the time of the automated APK update check

1. From the Home page, open the Settings screen .

2. Select Remote APP upgrade URL.
   Remote APP upgrade URL is the site from which the APK is downloaded.
   The upgrade URL (case sensitive) is: https://cdn.kramerav.com/web/apk /transformer-Kramer-AndroidR.xml

3. A pop-up opens, inviting you to set the check time:

4. Press Set check time to select a new time.

5. Press OK to close the window and then press SET.
   Changing (or clearing) the URL will disable the updates.

Connecting the tablet to Kramer Control
Kramer Control provides an interface which controls all aspects of the meeting space. For more information about Kramer Control, see https://www.kramerav.com/product/Kramer%20Control.
KT-208/KT-208WM come with two preinstalled apps: Kramer Control (icon ) and the Kramer Control agent (icon ).
To use Kramer Control, a connection between the tablet and the Kramer Control server must be setup.
The Kramer Control connection can be configured either on the tablet itself, or by using a laptop connected to the same network as the tablet (see also https://www.manula.com/manuals/kramer/kramer-control/1/en/topic/new-kramer- tablets).
Setting the Kramer Control connection from the tablet

1. In the tablet’s Home page, open the Chromium browser and enter “<Kramer Control’s IP>:8000” (without the quotation marks “”).
2. Select the desired interface and copy its URL.
3. In the tablet’s Home page, open the Kramer Agent app .
4. Press Launch Control Interface and paste the URL, then press OK.

Setting the Kramer Control link from a Windows laptop
The following is an alternative method to setting the Kramer Control link, which does not require use of the tablet (the tablet must be connected to the same network as the laptop).
Open a Chromium browser and enter: https://<IP of the tablet>:9804/launchurl?:8000/?interface=&immersive=true
Setting the Display and Keyboard Language
To set your preferred interface language:

1. From the Home page, open the Settings screen .
2. Select Language & input.
3. Press Add a language to select a language.
4. If you are using multiple languages, the order in which they are listed represents the priority assigned to them, change the order by dragging languages.
5. Press On-screen keyboard to select keyboard languages.

The keyboard language has been set.
Scheduling a Daily Reboot
A daily reboot is recommended to improve product performance and stability. The daily reboot option causes the device to reset itself every day and the set time (or within 30 minutes of the set time if it is in use).

1. From the Home page, open the Settings screen .
2. Select Schedule Reboot and set the reboot time.
3. .Enable Optimize Server Performance to have the device reboot at a random time within 30 minutes of the scheduled time. If you are using multiple devices, then this prevents them from all rebooting at the same time.

The daily reboot is complete.
Password Protecting Device Settings
Device settings can be protected with a password to prevent users from making any changes.

1. From the Home page, open the Settings screen .
2. Select Security Password to enable and enter the password.

Factory Reset & Reboot
The Settings > Reset options menu enables you to perform a factory reset or to reboot the device, reset Wi-Fi or Bluetooth or reset app preferences.
To reset to factory settings

1. From the Home page, open the Settings screen .
2. Select Erase all data (factory reset).
Other options available: Reboot device, Reset Wi-Fi, mobile & Bluetooth and Reset app preferences.

Resetting with the external reset button
Insert a pin into the pinhole on the back ⑩ (see Defining KT-208 / KT-208WM 8″ Touch Panel on page 6) and hold for 22 seconds to reset the device to factory default values.
A second pinhole on the top, ③ can be used to restart the device by inserting a pin for a few seconds.
Logging Activity
By default, the device does not log activity. Logging can be useful for debugging or monitoring use.
Activating logging

1. From the Home page, open the Settings screen .
2. Select Log and set the Log Location.

Logging is activated.
Accessing an internally stored log file
A USB flash drive and OTG cable are required to copy an internally stored log file:

1. In the root directory of the flash drive, create a folder called “_dump_debug_log”.
2. Connect the OTG cable to the micro-USB connection on the back of the device.
3. Connect the flash drive to the OTG cable.
4. The device will automatically download the log file to the USB device and issue a confirmation message “Saved log file to USB storage”.

The log is accessed.
Modifying Display Settings
The screen orientation can be customized, and the navigation bar can be hidden.
Changing the screen orientation

1. From the Home page, open the Settings screen .
2. Select Display and then press Screen Orientation.
   Choose between 0 degrees (default), 90 degrees, 180 degrees and 270 degrees.

Hiding the navigation bar

1. From the Home page, open the Settings screen .
2. In the Settings menu, open Player settings and enable Fullscreen mode.

The Navigation bar is no longer accessible.
Defining an auto-start playlist
The device can be set to automatically play the contents of a predefined folder. The folder can be internally defined or read from a flash device connected to the micro USB port or a Micro SD card inserted into the card reader (see Defining KT-208 / KT-208WM 8″ Touch Panel on page 6).
To setup a playlist:

1. Load the media you want to play onto an SD card or USB flash drive. Play order is set by the alphabetic order of the item’s names.
2. Connect the drive or card to the device (for a flash drive use an OTG cable connected to the micro USB drive).
3. On the tablet, open the Settings screen .
4. Select Player Settings and then select Instant Play.
5. Enable Instant play. If you check Copy and play as internal storage, the device will load the (external) folder contents into internal storage.
6. Press SELECT FOLDER.
7. If you copied external content to internal storage, then you can remove the external device.

The Content field in the Home page will be changed to the storage location of your content.
The home page’s Content field defines the auto-start link to Kramer Control.
Changing the value in this field is not recommended as it will disable Kramer Control.
Defining auto-start HTML or SMIL content
The device home page can be set to automatically run an HTML page or SMIL content.

1. Place your HTML content in a folder called HTML in the root of an SD card or flash drive and attach them to the device (for a flash drive use an OTG cable connected to the micro USB drive).
2. When the USB drive is connected to the device, an automatic pop-up message will notify you that the copy is about to start.

The Content field in the Home page will be changed to the storage location of your content.
The home page’s Content field defines the auto-start link to Kramer Control.
Changing the value in this field is not recommended as it will disable Kramer Control.
Switching to Native Android Mode
Switching to native Android mode turns the device into a regular android device, allowing you full control of its content.
Changing to native Android will disable Kramer Control.
To make the switch:

1. From the Home page, open the Settings screen .
2. Select Player Settings and then press Native Android Mode.

Native Android mode is restored.

Technical Specifications

1000:1 contrast ratio
Wireless Connectivity| Wi-Fi| Wi-Fi 6, 802.11 a/b/g/n/ax/ax
Bluetooth| BT 5.0
Video| Camera| 5MP FF
Video Formats| H.264, H.265, VC-1, MPEG-4, VP8, VP9
Image Codecs| JPEG, BMP, GIF, PNG
Audio| Speakers| 2x 1W
Codecs| MPEG, OGG, AAC
Microphone| 2 built-in.
Power| Battery| Rechargeable, supports up to 3 hours of Wi-Fi operation
PoE| 44 to 57VDC 0.3A
Complies with IEEE802.3af and IEEE802.3at PoE standards
Optional Power Adapter| 12V 2A DC
Controls| Function Button| On top
Reset Button| On top, recessed
Factory Reset Button| On back, recessed
LED| Side-light| Flashes during charging, steady when fully charged Can indicate room status (requires 3rd party integration)
Environmental conditions| Operating Temperature| 0~40°C (32~104°F)
Storage Temperature| -20~60°C
Operating Humidity| 5% to 85%
Storage Humidity| 5% to 90%
Regulatory Compliance| Safety| CE, FCC, UL, UKCA
Environmental| RoHs, WEEE
Dimensions| Tablet (W,D,H)| 212 x 25 x 127mm
Tabletop Stand (W,D,H)| 131 x 120 x 98mm (max height) KT-208 only.
Wall Mount| 1 gang KT-208WM only.
Weight| Tablet| 482g
Tabletop Stand| 300g
Shipping carton (4 pcs)| Dimensions (W,D,H)| 290 x 206 x 164mm
Weight| KT-208 : 1.35kg (includes tabletop stand)
KT-208WM : 1kg
Accessories| Optional| Power adapter.
KT-208| Tabletop mount unit.
KT-208WM| On-wall mount unit and panel mount plate
Specifications are subject to change without notice at www.kramerav.com

The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:

1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer 7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
3. All Kramer Caliber products, all Kramer Minicom digital signage products, all High Sec Labs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video Multi Viewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a lifetime warranty.

Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.
If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.
This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.

SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.

www.kramerav.com
info@kramerav.com

References

• Kramer | Audio-Visual Solutions and Experiences
• Kramer | Audio-Visual Solutions and Experiences
• No resources found
• cdn.kramerav.com/web/apk/transformer-Kramer-AndroidR.xml
• Kramer Control Cloud–Based Control Platform
• New Kramer Tablets - Kramer Control - 1
• www1.kramerav.com/product/Kramer%20Control

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