Heallux EHC11B-10RFW 1000W Palma Ceramic Panel Heater with Heating Film User Manual

Heallux EHC11B-10RFW 1000W Palma Ceramic Panel Heater with Heating Film

Product Information

The product is called PALMA and it is available in three different models:

• EHC11B-10RFW: 1000W
• EHC11B-15RFW: 1500W
• EHC11B-20RFW: 2000W

The product operates on a voltage of 230V and frequency of 50Hz.
It is available in two language options: French and English.

Part Description

The main part of the product is the heating device.

Wall Mounting

The product can be mounted on the wall using wall supports. The dimensions for wall mounting vary depending on the model:

• EHC11B-10RFW : L176mm
• EHC11B-15RFW: L326mm
• EHC11B-20RFW: L326mm

Product Usage Instructions

Safety Precautions

Children should not play with the device. Only users over 8 years of age should operate and maintain the device.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
• CAUTION – Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• The heater must not be located immediately below a socket-outlet.
• The heater must not be located directly in front of a socket outlet.
• Means for disconnection having a contact separation in all poles must be incorporated in the fixed wiring in accordance with the wiring rules.
• For correct installation on the wall, thanks to refer to ‘Installation on wall’ part.
• Fixed heaters are to be installed so that switches and other controls cannot be touched by a person in the bath or shower.
• Connect the two conductors and the pilot wire of the supply cord to a connection box in respecting the following polarities:
  • Live: Brown
  • Neutral: Blue
  • Pilot wire : Black
• WARNING: In order to avoid overheating, do not cover the heater.
• Warning: this product shall be installed in the volume 2 or hors volume only according to the national wiring rules (For France NF C 15-100)
  Note: The below drawing is for reference only.
  We suggest you to contact a professional electrician for assistance.
  In the case as of buildings room, a room receiving a bath or a shower and socket-outlets lower or equal to 32 A the circuit corresponding must be protected by a device with differential residual current (RCD) lower or equal to 30 mA.

Installation

Do not cover the heating device. Install it in volume 2 or outside the volume of a bathroom. If you need assistance, consult a professional.

1. Drill holes on the wall according to the instruction inside the box.
   Warning: Be sure to keep the safety distances as shown on the above drawing.

2. Fit the fasten tube in the hole and fit the bracket on the wall with screws

3. Hang the unit on the bracket gently, after ensuring the unit is right fixed, turn the lock in the bracket as picture show.

Warning: Before using the heater, make sure it’s mounted tightly on the wall.

WiFi Connection

Follow the instructions for quick or normal WiFi connection.
Use your phone to scan the QR code below or search for the “Smart Lift” App to download and generate a free account. You can also visit www.tuya.com for more information. Please note Tuya are constantly developing and upgrading their Apps to make them more user friendly and sometimes, displays may differ slightly to the display shown in this manual due to upgrades.
Select your country code, enter your mobile number and select “Get” to receive a message containing your verification code.
Enter your verification code and select “Login”.
When the first using to turn on the heater, the WiFi indicator logo will flash, connect it in the APP.
Reset the WiFi, press for 3 secs, the WiFi indicator logo will flash rapidly , you can  now connect within the APP

Quick connection :

Turn on your bluetooth in you mobile phone, then set as following steps.

Normal connection :

If the bluetooth is not on, pls follow the next step.

Cleaning & Maintenance

To clean the device, use a soft cloth. Do not use any cleaning agents that could damage the plastic parts.
Please refer to the user manual for more detailed instructions and information.

• Switch off from the power supply before cleaning.
• Using a soft, moist cloth, with or without a mild soap solution, carefully clean the exterior surface of the product.
• CAUTION: Allow the product to completely cool before handling or cleaning it.
• Do not allow water or other liquids to run into the interior of the product, as this could create a fire and/or electrical hazard.
• We also recommend the periodic cleaning of this appliance by lightly running a vacuum cleaner nozzle over the guards to remove any dust or dirt that may have accumulated inside or on the unit.
• CAUTION: Do not use harsh detergents, chemical cleaners or solvents as they may damage the surface finish of the plastic components.

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. T hey can take this product for environmental safe recycling.

Instructions for use

Control panel and screen.

6 Button:
Quick start
Press to turn on the screen, the equipment will work under COMFORT mode,
press +/-  to set the desired temperature.
Clock setting:
Pls connect the WiFi with APP firstly, if the WiFi is connected, the clock will be updated automatically.
If the WiFi is not connected, for first using of program, the clock will required setting before use the P1/P2/P3, only when the clock setting is finished, the program can work.
When in clock setting, the hour will twinkle first, press +/- to set the right time (0-23) and press to get into minute setting, press +/- to set the right time (0-59) and press to get into date setting, press +/- to set the date from 1-7
press to finish the date setting.
Clock modification: Long press 3 seconds to modify the clock.
Function setting:

1. Press to choose the mode or the program;

2. Press +/- to choose the temperature.
   Comfort mode: Setting temp. from 5°C to 35°C
   ECO mode: Setting temp. from 1.5°C to 31.5°C; 3.5°C less than comfort mode, when you set up the temp. of comfort mode.
   Anti-frost mode: Setting 7°C for room temp; Cannot change the temp.

3. Program modification:
   It’s with factory presetting of the program P1 P2 P3 , this program P3 can get modified according to the requirement of customer.
   Press to choose the program, when program P3 get selected, long press  for 3 seconds to modify the program.  P3 LOGO and the fist hour LOGO start to twinkle. Use  to choose the mode for each hour and use +/- to move the twinkle hour LOGO till finish 24 hours mode setting. Press to confirm the 24 hour setting and turn from Monday program to Tuesday program setting. When finish 7 days setting press to confirm and quit.
   NOTE: the block against the clock will twinkle when the block against the program is working.

Program factory presetting:

P1 : Same program from Monday to Sunday, custom can not modify the program.
P2 : Same program from Monday to Friday and same program from Saturday to Sunday, custom can not modify the program.
P3 : Can set different program for each day.
Factory presetting is with same program from Monday to Friday, same program from Saturday to Sunday. Countdown timer setting:
Press , the clock in screen will display 00:00, press +/- to set the desired hours to turn off the heater, press to confirm the set of timer.
Windows detector function:
Press to turn on/off the windows function, when the logo display in the screen, it means window function is on.
If temperature goes down, heater will stop working and the window logo is twinkling. When the function is active, a drop in temperature by 2°C in less than 2 minutes,  the heater will stop working and the window logo .
Press , the heater will go back to former running program, then the windows logo  stop twinkling.
Screen lock
No operation for 1 min, keyboard lock automatically.
Press +/-together unlock the keyboard.
will showed only the unit is heating.

UI interface

Information requirements for electric local space heaters

DECLARATION OF CONFIRMITY

DECLARATION OF CONFIRMITY OF DIRECTIVE RED 2014/53/EU
Heallux SAS declares that the equipment referenced below meets the following requirements:
Red Directive 2014/53/EU.
The complete EU declaration of conformity for this device can be obtained from our after-sales service upon request.
SAVELEC 2.0 – HEALLUX
2 rue de la Bergerie
89400 BONNARD
Tel : 07 86 11 99 16
Reference: EHC11b-10RFW/EHC11b-15RFW/EHC11b-20RFW characteristic:
The radio frequency band used by the transceiver: Wi-Fi: 2412MHz-2472MHz
Bluetooth: 2400MHz-2483.5MHz
Maximum RF power: < 60mW
Class 2 radio equipment can be placed on the market and put into use without restrictions.
Radio range: 100 to 300 meters in a free field, according to related equipment (scope can be based on installation conditions and electromagnetic environment).
Compliant with radio standards and compatibility
Electromagnetic has been verified by notified body 0081:
LCIE France, Fontenay aux Roses.

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