TLJ access control ZPADv3.4 Touchscreen Keypad with Z-Wave and Bluetooth User Guide

ZPAD3.4
User Guide
Touchscreen keypad with Z-WaveTM and BLE
(compatible TLJ lock required)

Compatible TLJ Locks

• TLJ Infinity
• TLJ Identity
• TLJ RezLok
• Invisible by TLJ

Important Note
compatible firmware is required for Zpad pairing.

Box Contents

Installation

Guidance Symbols

Add
The plus symbol will illuminate when the user is inputting a new
PIN, i.e. ‘Add new User
PIN’ or ‘Create the Master
PIN’

Delete
The minus symbol will illuminate when the user is removing an exisiting PIN, i.e.
‘Delete User PIN’ or ‘Delete Admin User PIN’

Master
The letter M symbol will illuminate when the user is required to input the Master PIN code, i.e.
‘Input Master to access the Menu’

Success
The letter Y symbol will illuminate when the user has successfully completed an operation or changed a setting

Failure
The letter X symbol will illuminate when there has been an error such as inputting an incorrect User PIN or inputting an invalid setting parameter

Initial Setup

Creating the Master PIN Code
This must be performed after installation or following any factory reset. Programming the Zpad is not possible until a Master PIN Code has been created.

If a Master Code is not created, the Zpad will timeout to save battery life. Touch to Wake and continue to create a Master Code.

Choosing the Operation Mode
The Zpad has 2 different operations; Z-Wave (to be controlled and managed by a 3rd party platform via a gateway) & DIY (to be controlled and managed manually using the onboard menu)

If the operation mode is not chosen, the Zpad will timeout to save battery life and select option 1, Z-Wave™ mode by default.

Pairing Zpad to Door Lock

Assigning an Owner Card
The Zpad requires a compatible paired door lock, and the door lock requires an Owner Card to do this.
TLJ Infinity

1. Insert the metal key (provided with the TLJ lock) & rotate to retract the latch
2. Hold it in this position, notice the red LED illuminated on the TLJ lock
3. Present an RFID key card or key fob iv) Hold the card and key steady until the TLJ lock emmits a “beep”
4. Release & remove the metal key and key card
5. Label the key card “Owner Card” be sure to keep it safe

Important Note
the Owner Card is used to control the lock as well as unlocking the door. Each lock can only have one Owner Card, but the same Owner Card can belong to more than one lock

TLJ Identity

1. Insert the metal key (provided with the TLJ lock) & rotate to retract the latch
2. Hold it in this position, notice the red LED illuminated on the TLJ lock
3. Present an RFID key card or key fob iv) Hold the card and key steady until the TLJ lock emmits a “beep”
4. Release & remove the metal key and key card
5. Label the key card “Owner Card” be sure to keep it safe

TLJ Invisible

1. Remove the faceplate (fixed by 4 small grub screws)
2. Press & Hold the button, notice the red LED illuminated on the TLJ lock
3. Present an RFID key card or key fob iv) Hold the card steady until the TLJ lock emmits a “beep”
4. Release the button and replace the faceplate
5. Label the key card “Owner Card” be sure to keep it safe

TLJ RezLok

1. Press & hold the privacy button located on the inside lever handle
2. Present an RFID key card or key fob
3. Hold the card and key steady until the TLJ lock emmits a “beep”
4. Release the button & remove the key card
5. Label the key card “Owner Card” be sure to keep it safe

Entering Zpad into Lock Pairing Mode
The onboard Zpad Menu is used to access lock pairing mode.

Menu Mode

1. Press and hold the Enter key
2. The Zpad will beep x 2, release the Enter key
3. Input your Master PIN code & press the Enter Key
4. Zpad Menu mode now active, press 1 to enter Pair to Lock mode
5. The Zpad LED’s will blink, awaiting nearby locks to request pairing. After 30 seconds of inactivity, the Zpad will return to Menu mode

Entering the Lock into Pairing Mode
The final stage to pair Zpad and Lock together
Lock Pairing Mode

1. Present & hold the ‘Owner Card’ to the lock
2. The lock will unlock initially but continue to hold the ‘Owner Card’ untill a “beep” “beep” is sounded and the LED’s begin to blink
3. Take away the ‘Owner Card’. The lock is now in pairing mode
4. Ensure the Zpad & Lock are within 2 meters proximity, allow 10-15 secs for pairing to complete
5. When the Lock LED’s stop blinking & the Zpad returns to Menu mode then pairing is complete. Press Exit on the Zpad to close Menu mode.
6. Input the Master PIN to unlock the door (please note the first unlocking after initial pairing can take up to 10 seconds)

Important Note
the Zpad AND the lock must be in Pairing mode at the same time for the pairing to be successful.

Operating Mode – Z-Wave™ (option 1)

Important Note
Remember, to enter the Menu, press and HOLD the Enter key for 3 Secs, followed by Master PIN and Enter.

1. Pair to door lock
   Please see page 8-9

2.  Pair/Unpair to a Z-Wave™ Gateway
   Ensure to enter the Gateway into inclusion/exclusion mode at the same time, the Zpad will timeout after 60 seconds of inactivity. When inclusion or exclusion is finished the Zpad will sound audible beeps and return to the Main Menu.

3. Change Master PIN
   Please note the Master PIN will be rejected if it’s too simple. It must be 6-8 digits in length. Once inputted press the Enter Key, and repeat a 2nd time and press Enter to finish.

Operating Mode – DIY (option 2)

1. Pair to door lock
   Please see page 8-9

2. DIY Operating Mode
   There are 2 options; 1 = Auto Lock (Default), 2 = Manual Lock, following a Zpad unlock.

3. Add User PIN
   There are 2 type of user PINs; 1 = Normal User, 2 = Admin User. Normal user can only unlock the door when the deadbolt (double lock) is not applied, where as an Admin user can unlock the door whether the deadbolt is applied or  not.
   * A User ID is a 3 digit reference number which is attached to a User PIN. The user’s name should be logged on the ‘Users List’ on page X of this user guide against the User ID in the first column. This allows User PIN (even if not known)  to be deleted at a later date, as long as the User List is kept safe or course!

4. Pair/Unpair to a Z-Wave™ Gateway
   This is not the same as Z-Wave™ Operating Mode, this functionality is reserved for OTA firmware updates.
   Ensure to enter the Gateway into inclusion/exclusion mode at the same time, the Zpad will timeout after 60 seconds of inactivity. When inclusion or exclusion is finished the Zpad will sound audible beeps and return to the Main Menu.

5. Delete User PIN
   Refer to the User List, to collect the 3 digit User ID which should be deleted. The User List is on page X of this user guide, or perhaps on a self made list. Without the User ID, the Zpad must be Factory Reset which will delete ALL User PINs.
   

6. Noise Setting
   There are 2 options; 1 = Zpad noise OFF, 2 = Zpad noise ON
   Please note, even when Zpad noise is set to off, the major alerts will still be audible (low battery, maximum failed attempt reached & menu mode)
   Remember this is the Zpad setting, the door lock itself may have its own noise settings.

7. Advanced Setting
   The Zpad has configuration options, below lists them alongside their default value.| Default
   05 SECS| The duration of time following a successful unlock until
   the lock will relock. Only relevant when the operating
   mode is ‘Auto Lock’, i.e. Menu option   2   then option  1
   ---|---|---
   | OFF| This function is used to quickly lock the door. Option 1
   requires only the Zpad to be touched and woken, Option
   2 would require a valid PIN to lock the door, and Option 3
   prevents accidental locking, requiring a touch & short
   hold for 1 second. Please not only relevant when
   operating mode is ‘Manual Lock’, i.e. Menu option  2
   then option  2
   | 5 TIMES| The quantity of failed attempts before triggering the
   Zpad ‘Lock Out’, which prevents any further attempts
   until the Lock Out Timer has surpassed.
   | 60 SECS| The duration of Zpad Lock Out following consecutive
   failed attempts in seconds.
   | ON| A security feature, which lights 2 random LED digits up
   on waking the Zpad. The user must touch these 2 digits
   (in any order) before using the Zpad. This can deter
   snooping eyes who try to memorise PIN combinations.
   | ON| When set to On, and the Deadbolt (double lock) is
   applied, the door lock will revert to the locked position
   if it isn’t already. When set to O, and the Deadbolt is
   applied the door lock will ignore it. Please note this setting
   only applies when the operating mode is set as ‘Manual
   Lock’, i.e. Menu option  2  then option  2
   | ON| When set to On, and the Deadbolt (double lock) is
   retracted, the door lock will revert to the unlocked
   position if it isn’t already. When set to O, and the Deadbolt is
   retracted the door lock will ignore it. Please note this setting only applies when the
   operating mode is set as ‘Manual Lock’, i.e.Menu option  2  then option 2

8. Forbidden Mode
   There are 2 options; 1 = Forbidden Mode Enabled & 2 = Forbidden Mode Disabled (default).
   Forbidden Mode stops ALL users both normal and admin from operating the Zpad. It can be enabled and then disabled later, i.e. useful when all access temporarily needs to be stopped but then granted again, without deleting and re-adding users. Please note the Master code can still operate the Zpad even in Forbidden Mode.

9. Change Master PIN
   

10. Note, the Zpad will not accept Master PINs which are too simple, i.e. 123456 or 111222. The Master PIN must be between 6 – 8 digits in length. If the current Master PIN has been forgotten, then a Factory Reset will be required.

Factory Reset

There are 3 types of Zpad Factory Resets, the differences are illustrated below. In order to perform a Factory Reset, the Zpad must be removed from the wall bracket (remove the fixing screw located on the under side) and then locate the  ‘SET’ button on the back panel. Hold it in for the required type of Factory Reset.

Factory Reset A
Reset all configurations to default status
Delete access for all users and user types
Delete the current Master PIN
Delete the current Operating Mode

Factory Reset B
Reset all configurations to default status
Delete access for all users and user types
Delete the current Master PIN
Delete the current Operating Mode
Delete the door lock BLE MAC address

Factory Reset C
Reset all configurations to default status
Delete access for all users and user types
Delete the current Master PIN
Delete the current Operating Mode
Delete the door lock BLE MAC address
Delete the Z-Wave™ gateway pairing
Please use this procedure only when the network primary controller is missing or otherwise inoperable.

Users List – Keep It Safe

• This Users List is only partial, it is recommended to duplicate and extended it, then keep safe.

Troubleshooting

– Try pressing a different area on the touch screen – Try pressing a little firmer on the touch screen
– Ensure batteries are installed correctly
Zpad LED’s appear dim| – Change batteries
– Ensure batteries are installed correctly
Zpad accepts access credential but does not open door lock| – Ensure Zpad is within 3 meters of the door lock – Re-pair the Zpad and door lock (page 9)
– Change door lock batteries
Zpad does not Auto-Lock| – Ensure Auto-Lock Mode is enabled – Try lowering the Auto Lock timer
Access Credentials cannot be enrolled into the Zpad| – Ensure the memory is not full
– Ensure the User ID is not take n already, check the Users List – Ensure the PIN/RFID key is not already enrolled
– UserlDs must be entered within 5 secs or Zpad will timeout
Access credential is correct but is not accepted by the Zpad (4 5 6 LEDs light)| – The deadbolt is engaged and this user is a normal user, only admin users or master code can open door lock in this state
Access credential is correct but is not accepted by the Zpad (alarm chirp sounds)| – The Zpad is in Forbidden Mode , enquire with the owner – The Zpad is in Lock Out mode, await the timer to expire
The Zpad makes a short chirp sound when its woke| – This is the low battery alert, change batteries asap.

FCC important note
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the use? s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiat radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radiofTV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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