Ugreen HITUNE TRUE WIRELESS EARBUDS WS100 User Manual

HITUNE TRUE WIRELESS EARBUDS WS100

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.
✉ www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

PRODUCT OVERVIEW

Earbuds

1. Touchpad

2. LED Indicator

3. Silicone Ear Tip
   

4. Sound Hole

5. Pogo Pin Charging Contacts

6. L/R Marking

Charging Case

SPECIFICATIONS

27h music play with charging case

GET READY FOR FIRST USE

Ensure to remove the insulating film of both earbuds when first use, and then fully charge the earbuds and charging case by a specified 5V/1A USB adapter.

POWER ON/OFF

Auto-On
Take out the earbuds from the charging case, the blue LED indicator will light up for 1 second, earbuds power on automatically.
Auto-Off
Place the earbuds into the charging case, the white LED indicator will light up for 1 second, earbuds power off automatically.

BLUETOOTH PAIRING & CONNECTION

TWS Mode
Tips: The left earbud is the central earbud during TWS Mode.

• TWS Connection Between Left and Right Earbuds Taking out both earbuds from the charging case, LED indicators to flash blue, and the connection between the left and right earbuds will be established automatically.

• Bluetooth Pairing with Phone
  Then earbuds enter pairing mode, the LED indicator of the left earbud will flash blue and white alternately, and the indicator of the right earbud will turn off. Open
  Bluetooth settings on your phone and select “UGREEN HiTune” via the Devices list of your phone.

• Successful Connection
  The voice prompts of “Dong” in the left earbud mean a successful connection.
  Then indicators turn off.

• Auto Reconnection
  Once taken out of the charging case left and right earbuds will automatically connect with each other, and then make an automatic Bluetooth reconnection with the last paired phone.

Mono Mode
Both left and right earbuds can be used individually. Please take out only one earbud from the charging case to use Mono Mode, and refer to the steps of TWS Mode while pairing with your phone.

• Using the left earbud: search “UGREEN HiTune” in the Bluetooth Devices list and connect.

• Using the right earbud: search “UGREEN HiTune-R” in the Bluetooth Devices List and connect.
  Note:

• If you power on the left earbud while using the right earbud individually, the right earbud will be disconnected and the left and right earbuds will automatically
  reconnect. Then, the left earbud will connect with your phone and enter TWS mode.

• If you power on the right earbud while using the left earbud individually, they will automatically reconnect and then enter TWS mode. The left earbud keeps working during this process.

FACTORY RESET

If one of both of your HiTune earbuds becomes completely unresponsive or can not pair or connect successfully, please try the following factory reset steps.

• Before starting this process remember to delete/forget the “UGREEN HiTune” pairing in the Bluetooth menu on your smartphone.
• Place your earbuds into the charging case and make sure they are being charged, then long-press both earbuds for 8 seconds until LED indicators to flash blue and white 3 times.

Note:
Resetting the earbuds clears all paired devices as well as the TWS connection between the left and right earbuds. When first used after factory reset you’ll need to re-pair the earbuds to your smartphone referring to the above- mentioned “Bluetooth Pairing & Connection” steps.
THER FUNCTIONS

• Manual-On: When earbuds are OFF, long-press the Touchpad for 2 seconds to manually turn them on.
• Manual-Off: When earbuds are ON, long-press the Touchpad for 6 seconds to manually turn them off.
• During Pairing Mode with the phone, if the earbuds are not connected to any device within 5 minutes, they will automatically turn off.
• While using the iTunes earbuds, if you turn off the Bluetooth of the phone or the devices exceed the effective Bluetooth range (10m), you’ll hear a Bluetooth disconnect tone “Ding”. If the earbuds are not connected to any device within 5 minutes, they will automatically turn off.

TOUCHPAD CONTROL (SAME CONTROL IN L/R)

Music Playback
Single Tap: Play/Pause
Double Tap: Next Track
Triple Tap: Previous Track
Making Calls
Single Tap: Answer/End a Call
Using Voice Assistant
Long-press the Touchpad for 2 seconds: Activate Siri or another Voice
Assistants
EQ Switch
Quadruple Tap: Switch between super bass Mode and Normal mode
Long-press the Touchpad for 2 seconds: Reject a call

EARBUDS BATTERY LEVEL & CHARGING

Battery level:
You can check the earbud’s battery level on the top right corner of the phone screen (the smartphone should support the function).
Low battery signs:
Voice prompts “Ding” will be announced every 15 minutes. Please recharge earbuds in time when the battery charge is low.
Charging status:
Earbuds indicators checking:

Charging case indicators checking:

CHARGING CASE BATTERY LEVEL & RECHARGE

• Charge the case Please charge with a specified or certified 5V/1A USB adapter and the enclosed USB-C charging cable.
• Low battery signs
  The left indicator keeps flashing when the battery is low. Please recharge the case in time.

flashes blue and alternately, and the indicator of the right earbud turns off.
Mono Mode: LED indicator of left/right earbud flashes blue and white.
Working| Turn off
Power off| White indicator lights up for 1 second

FAQ

What should I do if there are connection and pairing issues?****

• Please make sure the HiTune earbuds or your smartphone are not connected with any similar Bluetooth device.
• Turn the Bluetooth on your smartphone off and then on.
• Delete the “UGREEN HiTune” pairing information from the Bluetooth device list on the smartphone and connect again.
• When earbuds are OFF, long-press the Touchpad for 4 seconds to manually enter the pairing mode with the phone.
• If the previous steps are unable to solve problems, please place the earbuds in the charging case and ensure the earbuds are being charged. Then, long- press both earbuds for 8 seconds until LED indicators flash blue and white 3 times and complete the resetting.

The left earbud has lost connection to the right earbud. How do I reconnect them?****

• Before starting this process remember to delete/forget the “UGREEN HiTune” pairing in the Bluetooth menu on your smartphone.
• Place your earbuds into the charging case and make sure they are being charged, then long-press both earbuds for 8 seconds until LED indicators to flash blue and white 3 times.
Note: When first using the earbuds after factory reset, please place both earbuds close until the blue LED indicators flash, the TWS connection between the left and right earbuds will be established within 5 seconds.

Can I use just one of my HiTune wireless earbuds?****

Yes, you can use the left/right earbud individually for mono playback or for calls. To use the earbuds alone please refer to the above-mentioned “Mono Mode” operation to pair and connect with your phone device.

Does UGREEN HiTune wireless earbuds support APTX?****

“UGREEN HiTune” is applicable to APTX format and APTX music play as long as your phone supports APTX; if not, the Android phone will play in SBC format and the iPhone will play in AAC format.

How to check the battery level of HiTune earbuds ?****

When iTunes is connected to an iPhone or most Android phones, the current battery level can be displayed on the upper right corner of the phone. If your phone doesn’t support this function, you can check your battery level through the “BatON” app, which is available on Google Play.

Can I use my iTunes wireless earbuds when swimming or bathing?****

No, your earbuds are tested and rated at IPX5 standards, not protected from submersion in water. Furthermore, exposure to salt, chlorine, chemicals, and solvents can damage and deteriorate your earbuds.

NOTICE

• Please regularly clean the earbuds for optimal use.
• Please turn the volume down on your device before placing the earbuds, then turn the volume up gradually until reaching a comfortable listening level.
• DO NOT use the earbuds and consult your physician if you feel uncomfortable or tinnitus occurs.
• DO NOT submerge or expose the earbuds for an extended period to water, or wear them while participating in water sports, e.g., swimming surfing, etc.
• It is not recommened to use the earbuds for phone calls while driving. Please use the earbuds in accordance with local regulations.
• The earbuds contain small parts which may cause accidental ingestion and choking hazard. Please keep the earbuds away from children under age 3.
• For your safety, please wear or place the earbuds that far from your cardiac pacemaker (10cm away).

WARNING

• HiTune earbuds have built-in lithium batteries. Do not disassemble, crush, or
  expose the earbuds to fire.

• Stop using it while the earbuds are swollen.

• Do not expose earbuds to excessive temperature.

• Stop using if the earbuds are submerged.

Warranty Conditions

A new product was purchased in the Alza.CZ sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

• Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
• Damage to the product by a natural disaster, the intervention of an unauthorized person, or mechanically through the fault of the buyer (e.g. during transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as batteries, etc.).
• Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
• If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity
Identification data of the manufacturer’s / importer’s authorized representative:
Importer: Alza.C a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
IČO: 27082440
The subject of the declaration:
Title: HITUNE TRUE WIRELESS EARBUDS
Model / Type: WS100
The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):
Directive No. (EU) 2014/53/EU
Directive No. (EU) 2011/65/EU as amended 2015/863/EU
Prague, 11.8. 2021

WEEE
This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment  WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations. ****

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