Honeywell TP50AWKN 30 Pint Energy Star Smart Dehumidifier User Manual

Honeywell TP50AWKN 30 Pint Energy Star Smart Dehumidifier

Thank you for purchasing a Honeywell Smart Dehumidifier. This user manual is intended to provide you with important information needed to set up, operate, maintain and troubleshoot this product.

DOWNLOADING THE APP

• The Smart Dehumidifier has added features to allow you to operate the dehumidifier remotely using a smart device, and to use voice commands through an Amazon Echo device, to control the unit.
• Set up the Honeywell Air Comfort App on your smartphone or tablet to connect the Honeywell Smart Dehumidifier for WiFi and Voice control.

IMPORTANT
A 2.4 GHz Wi-Fi network is required for proper connection and operation between the Dehumidifier and the App.

REGISTERING AN ACCOUNT

1. Open the app.
   Tap Register.

2. Enter your email*
   (2A) or mobile phone number (2B).
   Tap Get Verification Code.

3. Enter the verification code.
   The verification code should be recieved and entered within 60 seconds. If time is exceeded, go back and get another code.
   

4. Set the password.
   Tap Done.

5. Tap Create Family.

6. Set the Family Name and Family Location.
   Mark the location of the dehumidifier.
   Tap Done.

The user will receive a verification email from “system.az@notice.2.ismartlife.me” with the contact name “Honeywell Air Comfort” and the subject title “Registration Verification Code”. If your email is not received in your inbox, check your junk or spam folders. If you didn’t receive a verification email after 60 seconds, click the resend button.

CONNECTION METHODS FOR WI-FI SETUP

The Smart Dehumidifier has two different setup modes:
CF (Quick Connection): The CF mode is a quick and simple way to set the unit up.
AP (Access Point): The AP mode uses a direct local Wi-Fi connection between your phone and the dehumidifier to upload the network details.

Before starting the setup, please ensure that your Smart Dehumidifier is plugged in and turned OFF (in Standby Mode) for the connection type you are attempting. The display on the Dehumidifier will confirm the current connection mode during setup.

CONNECTING IN CF MODE

• Tap Add Device.
• Tap Dehum icon.

• Choose the Wi-Fi network.
• Enter the Wi-Fi password.
• Tap Confirm.
• Wait until the connection is completed.
• Tap Done.

CONNECTING IN AP MODE

• Tap Add Device.
• Tap Dehum icon.
• Tap AP Mode in the top right corner.

• Choose the Wi-Fi network.

• Enter the Wi-Fi password.

• Tap Confirm.

• Tap Go to Connect.  Tap the Smartlife-XXXX network (Wi-Fi board number).

• Once connected, press the home/back button on your device and go back to the Honeywell Air Comfort App.

• Wait until the connection is completed.

• Tap Done.

USING THE APP

MAIN SCREEN

FAMILY SETTINGS

BASIC CONTROLS

• Tap Dehumidifier.
• Tap Power on to switch the dehumidifier on/off.

SETTING THE FAN SPEED

• Tap the fan speed button.
• Select Low or High fan speed.

SETTING THE TIMER

ADDING A SCENARIO

The Scenario feature allows you to set up multiple Dehumidifiers under one Scenario and control them on one dashboard as needed. When you click on the Scenario, all Dehumidi-fiers will switch ON at the same time using previous settings.

E.g.
If you had set up a Dehumidifier in the Living Room and one in the Basement, you can create a “Scenario 1” to switch both dehumidifiers on at the same time.

• Tap the Smart control button.
• Tap Add Scenario.
• Tap Edit Name to set the name of the scenario.
• Tap the background to set the background image of the scenario.
• Tap Add Action to add action of the scenario.
• Select the Enable or Disable Automation. Tap .
• Select the Time-Lapse of the action. Tap .
• Select the Device and the action (on/off). Tap.
• Tap Switch. Select the action for the device to perform (on/off).
• Tap Save and then Next.
• Tap Save.

ADDING AN AUTOMATION SCENARIO

The Automation Scenario feature allows you to set up multiple dehumidifiers under one Scenario and it will automatically activate those dehumidifiers when there is a change in outdoor environment conditions.

Pre-Set Outdoor Humidity Conditions:

• Dry: 0-40%RH
• Comfortable: 40-70%RH
• Moist: above 70%RH

When a change in outdoor condition is met, the pre-set Automation Scenario will switch ON or OFF all Dehumidifiers set up in that Automation Scenario.

E.g.
If you had set up a Dehumidifier in the Living Room and one in the Basement, you can create an “Automation Scenario 1” to switch both dehumidifiers on at the same time when outdoor humidity changes from “Comfortable” to “Moist”. When the outdoor humidity changes to “Moist” level , the dehumidifiers will automatically switch ON using previous settings. The Dehumidifiers will continue running until internal room humidity reaches previous desired humidity settings.

IMPORTANT
If environment conditions remain constant, for example, it stays “moist”, the Dehumidifier will not activate automatically unless it senses a change in the pre-set humidity conditions from “Dry” to “Comfortable” or “Comfortable” to “Moist”.

• Tap the Smart control button.

• Tap Automation.

• Tap Add Automation Scenario.

• Tap Edit Name to set the name of the automation scenario.

• Tap the background to set the background image of the automation scenario.

• Tap Add Condition to add the condition of the automation scenario activation.

• Tap Device.

• Tap Dehumidifier.

• Select function(s) for the dehumidifier to perform, when the automation scenario condition(s) is/are met.

• Tap Next.

• Tap Add Action to set the action to be performed when the automation scenario condition(s) is/are met.

• Tap Next.

• Tap Effective Period to select when the automation scenario should activate.

• Tap Next.

• Tap Save.

FOR VOICE-ACTIVATED CONTROL

Connecting to an Amazon Echo Device:

NOTE
Ensure your Amazon Echo device is switched on and connected to the Wi-Fi network.

• Open the “Amazon Alexa” app on your smart device.
• Tap and then Skills & Games.
• Tap   and type “Honeywell Air Comfort”. Tap the Honeywell Air Comfort skill.
• Tap Enable To Use button.
• Enter your Honeywell Air Comfort App login and password.
• Tap Link Now and then tap Authorize.
• Tap Done.
• Tap Discover Device. Choose “Dehumidifier”.
• Tap Sst Up Device Choose a group for the device or tap Skip.
• Choose “Dehumidifier”.
• Tap Done.

CONTROLLING THE DEHUMIDIFIER WITH ECHO

Switching On/Off:
Say: “Alexa, turn on/off the dehumidifier”.

Setting the Speed:
Say: “Alexa, set speed to XX percent.”
(Low speed: XX = 0 to 50; High speed: XX = 51 to 99)

Setting the Target Humidity Level:
Say: “Alexa, set the dehumidifier to XX percent.”

Humidity Conditions:
Dry: 0-40%RH             Comfortable: 40-70%RH      Moist: above 70%RH

Switching the Scenario/ Automation Scenario On/Off:
Say: “Alexa, switch on/off.”

TROUBLESHOOTING

Unable to register/login to an account.

| Mobile smart device’s Wi-Fi is switched off.| Switch on the mobile phone’s Wi-Fi.

Wi-Fi signal is too weak.

| Install a Wi-Fi extender (not included).
Move the smart dehumidifier closer to the Wi-Fi router.

Dehumidifier cannot pair with the Honeywell Air Comfort App.

| Dehumidifier is not connected to the the electrical outlet.| Connect the dehumidifier to the socket-outlet.

Wi-Fi signal is too weak.

| Install a Wi-Fi extender (not included).
Move the smart dehumidifier closer to the Wi-Fi router.

The default pairing mode does not work.

| Pair the dehumidifier in AP mode (see section on “Connecting in AP Mode”)
Wi-Fi connection frequency is incorrect.| Select a 2.4 GHz Wi-Fi network
Wi-Fi password is incorrect.| Use a correct Wi-Fi password.
Wi-Fi network is invisible.| Set the Wi-Fi network to visible.

Wi-Fi name uses foreign characters.

| Set the Wi-Fi name to use alphanumerical characters and numbers only.

The encryption method of the router’s wireless setting is wrong.

| Set the encryption method of the router’s wireless setting to “WPA2-PSK” and the authentication type to “AES”, or both are set as automatic.

Note : “802.11n only” is not allowed in wireless mode.

Dehumidifier cannot pair with the Honeywell Air Comfort App. (Continued)

| ****

The number of connected devices reached the limit of the router.

| Turn off the Wi-Fi functions of some of the connected devices.
Re-configure the router.

The router has enabled the wireless MAC address filter.

| Remove the device from the MAC address filter on the router.
Ensure the device is not prohibited by the router to connect to the network.

JMATEK Limited
Manulife Financial Centre,
Kwun Tong, Hong Kong
Phone: 852-2559-5522
Email: info@jmatek.com
Web: www.jmatek.com

Made in China
© 2020 JMATEK Limited. All rights reserved.
The Honeywell Trademark is used under license from Honeywell International Inc.
Honeywell International Inc. makes no representations or warranties with respect to this product. This product is manufactured by Airtek Int’l Corp. Ltd. (a subsidiary of JMATEK Ltd.).

Frequently Asked Questions

Can this model pump vertically?

No, you need the next model up for it to have a pump. This model does not have a pump. It will, however, drain through a hose of you have positive, downhill draining.

Does the App work when you're not home and don't have Alexa?

I returned the unit. It was impossible to get it on WiFi.

What is the capacity of the bucket?

The manual doesn't specify a capacity, but it is less than a gallon. I run it in continuous mode. At best, it has never gotten the relative humidity to less than 52%. Personally, I would not recommend this unit

Does this unit automatically shut off once the container is full?

Yes, it automatically shuts off when the bucket is full. If you set up the app via wifi, it'll text or email you (don't remember which) when it's full or the filter needs changing. It's pretty cool, actually. I have the water automatically drained and when the tube got clogged, the machine filled the bucket and let me know it was full.

Does the unit automatically start up again after a power outage?

That is a great question that I would not have thought to ask. My power was out briefly (1-2 minutes) last night, and the unit started right up, so the answer is yes.

Does it shut off when it reaches the desired humidity?

When the unit reaches the desired level of humidity, the fan and the compressor both shut off. Please feel free to get in touch with us at info at mark dot com for more information and assistance.

How long is the drain hose included?

The drain hose is only about 3' long and maybe 5/16

Does it beep when full? I want it silent at night.

I do not believe it beeps. Just a red light and notification on your phone you pair it. I had it in my main level for the first week or two until I could prep my crawl space. It's down there now, draining through a hose it fills and I can't remember for sure.

How long is the drain hose included?

About 3 or 4 feet. It isn't very long but it works well. I put my humidifier on a chair to help it drain consistently. The hose has a connector for the machine so it isn't really replaceable. Mine's held up over a year without any issues.

Where can I purchase a replacement drain hose for this?

The hose is not proprietary to the machine. You can fit a replacement hose from any hardware store as long as the inside diameter is the correct size.

Can you start this unit with app after electric outage if you are not there?

Not that I'm aware of unless it's been programmed into your house's smart system.

Does the app inform you when the dehumidifier is full?

You have to open the app to see any error messages. It doesn't notify you by text or email, which would be ideal. The app let's you know when the tank is full, the filter needs to be changed, or the dehumidifier isn't working. You can turn the machine on and off and change the humidity settings through the app, too. I have my dehumidifier automatically empty into the drain and the app let me know that something was wrong with the hose and the tank was full. Once I fixed the problems with the hose, I only had to clean the filter. I've had this for a year. It's very convenient.

Video – Honeywell Dehumidifier Introduction

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