FS FC270 HD Webcam for Video Calling and Conference User Guide

June 12, 2024
FS

FS FC270 HD Webcam for Video Calling and Conference

Introduction

FC270

  1. Full HD 1080P lens
  2. Microphone
  3. LED light
  4. Universal clip
  5. Tripod-ready base

FC270S

  1. Full HD 1080P lens
  2. Microphone
  3. LED light
  4. Universal clip
  5. Privacy cover
  6. Tripod-ready base

Mounting the Webcam

  1. Mounting on a Monitor/Laptop
    Open the clip, and follow the methods shown in the figure to place the webcam on the top of the display, making sure the clip is firmly mounted.

  2. Placing on Desktop
    Fold in the clip so it forms a flat surface, and place it on a flat desk top.

  3. Mounting on a Tripod
    Fold in the clip and mount the webcam onto a tripod (not provided) with the ¼ inch thread.

Connecting the Webcam

  1. Connect Your Webcam
  2. Run the Software
    Run your video software (Zoom, Skype for Business, Google Hangouts, Cisco WebEx, GoToMeeting, and etc.) and select FS webcam as your video device.
    NOTE: Only FC2705 is equipped with speaker.

Troubleshooting

How do I know if my webcam is recognized by the operating system?
Connect the webcam in any USB 2.0 port. Once the webcam is connected it takes a few moments before the new hardware is recognized.
To ensure that the webcam has installed correctly, check the following:
Under Control Panel > Device Manager

  • Review the Imaging Devices, FS webcam should be seen.
  • Review the Sound, Video, and Game Controllers, FS webcam should be seen.

If the device can’t be located, check whether the webcam is properly connected to the desktop. Try to insert the webcam into another USB port.
NOTE: Supported operating systems-Windows® 7 (1080p and under only), Windows 8.1, Windows 10 or higher; macOS™ 10.10 or higher; Google™ Chromebook™ Version 29.0.1547.70 or higher; Linux.
How do I know if my video client is using my FS webcam?
All video clients have an option setting to review the audio and video device.
Using the video client in question review the following:

  • The Audio selection to ensure the FS webcam microphone is selected, if not change the selection to the FS webcam.
  • The Video selection to ensure the FS webcam is selected, if not change the selection to the FS webcam.

Why I get blurry pictures/videos?
Place the subject of the photograph within a range of 5cm to 5m away from the webcam to obtain higher definition. To obtain the highest frame rate possible, use the webcam in a place with sufficient lighting.

Support and Other Resources

Product Warranty

FS ensures our customers that any damage or faulty items due to our workmanship, we will offer a free return within 30 Days from the day you receive your goods. This excludes any custom made items or tailored solutions.
Warranty: All Webcams enjoy 2 years limited warranty against defect in materials or workmanship. For more details about warranty, please check at https://www.fs.com/policies/warranty.html
Return: If you want to return item(s), information on how to return can be found at https://www.fs.com/policies/day_return_policy.html

Compliance Information

FCC
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.
Responsible party (only for FCC matter)
FS.COM Inc.
380 Centerpoint Blvd, New Castle, DE 19720, United States
https://www.fs.com
FS.COM GmbH hereby declares that this device is in compliance with the Directive 2014/30/EU. A copy of the EU Declaration of Conformity is available at
www.fs.com/company/quality_control.html
FS.COM LIMITED
24F, Infore Center, No. 19, Haitian 2nd Rd,
Binhai Community, Yuehai Street, Nanshan
District, Shenzhen City
FS.COM GmbH
NOVA Gewerbepark Building 7, Am
Gfild 7, 85375 Neufahrn bei Munich, Germany

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