monport 20W Fiber Laser Machine User Manual
- June 12, 2024
- monport
Table of Contents
monport 20W Fiber Laser Machine
Read Carefully Before Use Keep for Future Reference
PREFACE
Thank you for choosing our laser equipment.
This fiber laser marking machine is intended for personal and professional
use.
Read this manual carefully before operation. It covers the details of correct
installation, adjustment, maintenance, and-most importantly-safe operation of
your new laser. It is intended to be used in conjunction with the manual for
its engraving software, as the program not only provides image design but also
serves as the main interface for the laser settings and machine controls. You
and any other users of this device should thoroughly understand BOTH manuals
before attempting to operate the laser.
Both manuals should be included if this device is given or sold to a third
party. If you have any questions, after reading these manuals, please contact
us and our support department will address your concerns as soon as possible.
Introduction
General Information
This manual is the designated user guide for the installation, setup, safe
operation, and maintenance of your fiber laser marking machine. It is divided
into six chapters covering general information, safety instructions,
installation steps, operation instructions, maintenance instructions, and
contact information.
All personnel involved in the installation, setup, operation, maintenance, and
repair of this machine should read and understand this manual, particularly
its safety instructions. Substandard performance and longevity, property
damage, and personal injury may result from not knowing and following these
instructions.
Your fiber laser marker works by emitting a powerful laser beam from its fiber
laser source, sending that beam through a fiber optic cable, focusing its
power through the galvanometer lens, and using this focused light to etch
designs into certain substrates.
This fiber laser marking machine uses a nanoscale fiber laser source. Its
single-mode output, good heat dissipation, high efficiency, and compact
structure make it ideal for high-precision laser marking. With typical use,
this device has an average lifespan around 100,000 working hours. However,
constantly running your laser above 80% of its maximum rated power can
significantly shorten its service life. It is recommended to use settings from
10-75% of the maximum rated power to enjoy optimal performance and longevity.
Note that this is a high-voltage device and, as a safety precaution, it is
recommended to only touch its components with one hand at a time during use.
Note also that this device does not have a protective housing. It is thus
recommended to use a special room or to raise protective screens around the
work area. The active laser is invisible to the human eye and anyone in or
near the working area MUST use special protective eyewear when the laser is in
use to avoid potentially permanent injury.
Symbol Guide
The following symbols are used on this machine’s labeling or in this manual:
These items present a risk of serious property damage or personal injury .
These items address similarly serious concerns with regard to the laser beam.
These items address similarly serious concerns with regard to electrical
components.
Protective eyewear should be worn by anyone around this machine during
operation.
This product is sold in conformity with applicable EU regulations.
This product contains electrical components that should not be disposed of
with regular garbage.
Designated Use
This machine is intended for use engraving signs and other consumer products
on applicable substrates. This laser can process a wide variety of metals
including steel, aluminum, titanium, brass, copper, tungsten, carbide, and
chrome. It can can also be used with stone and some hard plastics such as
acrylic. (See §§2.5 & 4.3 for further details.) Use of this system for non-
designated purposes is not permitted.
The system must be operated, maintained, and repaired by personnel familiar
with the field of use and the dangers of the machine and the material being
engraved including its reflectivity, conductivity, potential for creating
harmful or combustible fumes, etc.
Laser beams are dangerous. The manufacturer and/or seller bear(s) no
responsibility and assume(s) no liability for any improper use of this device
or for any damage or injury arising from such use. The operator is obliged to
use this fiber laser marker only in accordance with its designated use, the
other instructions on the device and in its manuals, and all applicable local
and national laws and regulations.
Technical Specifications
Model
| ****
20W
---|---
Laser Type| Class 4 Fiber
Input Power| 110V/60Hz
Rated Power| 20W
Expected Service Life| 100,000 hr.
Laser Wavelength| 1064 nm (10.64 µm)
Laser Frequency| 20-100 kHz
Processing Area| 5.9×5 .9 in. (15×15 cm)
Max. Marking Speed| 275.6 ips (700 emfs)
Min. Marking Depth| 0.0002 in. (0 .005 mm)
Max. Marking Depth| 0.002 in. (0.04 mm) on a single pass
Min. Character Height| 0.002 in. (50 µm)
Min. Line Width| 0.006 in. (0.15 mm)
Precision| ±0.1 µm
Required Operating Environment| <70% Humidity and 40- 95°F (5-35°C)
Required Operating Software| EZCad/Lightburn
Components
Main Parts
- A Galvo Lens Head -The high-speed galvanometer scanning head focuses the laser beam to a fine point, directing it to proper locations on the target material during engraving.
- B Handles -Use these handles to move the laser from place to place, bet never while connected to a power source.
- C Control Panel -These buttons turn each power source on and off. Take care to always use the correct order. (See below)
- D Main Tower -This houses the fiber laser source, its mainboard, and various connections.
- E Worktable- This platform holds the target material, with optional positioning bars to ensure precise alignment.
- F Height Adjustment Knob- This wheel moves the Laser head up and down for the correct alignment across different materials and thicknesses.
Main Tower
- A. Stepper Motor -This motor helps control attached rotary axes.
- B. Mainboard -This circuit board works with your software to control the laser.
- C. Mainboard Power Supply -This device draws O.SA to convert standard electricity to SV 3A power for the main board.
- D. Laser Power Supply- This device draws 6.8A to convert standard electricity to 24V 14.6A power for the fiber laser source.
- E. Galvanometer Power Supply- This device draws 2.SA to convert standard electricity to 1 SV 2A power for the scanning lens.
- F. Fiber Laser Source (Inside Casing}- This component creates the laser beam and transfers it to the fiber optic pathway to the scanning lens.
Connection Inputs
- A. Power Cord Input -This 3-pin port connects to the device’s standard 3-prong power cord.
- B. Foot Pedal Cord Input -This port enables optional pedal control of laser activation to free your hands for manual adjustment of the target material.
- C.Grounding Cable Input -This port enables an optional secondary grounding cable or a primary grounding cable when well-grounded 3–prong outlets are unavailable.
- D.Rotary Axis Cord Input -This port enables use of a rotary axis engraver with a 4-pin connection cable. (Compatible rotary axis devices are sold separately.)
Power Buttons
- A.Mainboard Power- Activates the mainboard inside the main tower. Press this first during startup and last during shutdown.
- B. Scanner Power- Activates the galvanometer on the laser arm. Press this second during startup and shutdown.
- C. Laser Power -Activates the fiber laser source. Press this last during startup and first during shutdown.
Control Computer
This fiber laser marker is controlled by the included EZCad software, which
must be installed on a compatible computer to direct the laser. See its
separate manual for full details on its components and use. Some features
which are particularly important to note include the following parameters and
controls:
- Loop Count -Specifies how many times the laser beam will repeat its path, creating greater contrast in the marked image.
- Speed -Specifies the speed of the beam in millimeters per second, with greater speed creating less contrast in the marked image.
- Power-Specifies the% of the machine’s rated power that will be used, with greater power creating greater contrast. Note again that running the machine at greater than 80% power will shorten its service life and 10–75% is recommended for most applications.
- Frequency -Specifies the laser’s frequency in kilohertz (kHz), with higher frequency producing a denser laser mark and darker engraving.
- Red (Fl)-Tells the laser guidance to illuminate the current laser path.
- Mark (F2)- Fires the laser beam for testing and focus improvement.
Safety Information
Disclaimer
Your engraver may differ somewhat from those shown in this manual due to
options, updates, etc. Please contact us if your marking machine came with an
outdated manual or if you have any other questions.
General Safety
- Use this laser marking device only in accordance with all applicable local and national laws and regulations.
- Use this device only in accordance with this instruction manual and the manual for the engraving software included with it. Only allow this device to be installed, operated, maintained, repaired, etc. by others who have also read and understood both manuals. Ensure that this manual and the software manual are both included with this device if it is ever given or sold to a third party.
- DO NOT operate this device continuously for more than 5 hours. Stop every 5 hours for at least½ hour.
- DO NOT leave this device unattended during operation. Observe the device throughout operation and, if anything seems to be operating strangely, immediately cut off ALL power to the machine and contact either our customer service or your dedicated repair service. Similarly, ensure the device is FULLY turned off in the correct order after each use.
- DO NOT allow minors, untrained personnel, or personnel suffering from physical or mental impairment that would affect their ability to follow this manual and the software manual to install, operate, maintain, or repair this device.
- Any untrained personnel who might be near the device while it is in operation MUST be informed that it is dangerous and fully instructed on how to avoid injury during its use.
- Always keep a fire extinguisher, water hose, or other flame retardant system nearby in case of accidents. Ensure that the local fire department’s phone number is clearly displayed nearby. In the case of a fire, cut electrical power before dousing the flame. Familiarize yourself with the correct range for your extinguisher before use. Take care not to use your extinguisher too close to the flame, as its high pressure can produce blowback.
Laser Safety
This machine uses an invisible CLASS 4 LASER, the strongest and most dangerous
class of laser available for public use. Used without care, it can cause
serious property damage and personal injury including but not limited to the
following:
- The laser will easily burn nearby combustible materials
- Some working materials may produce radiation or harmful gasses during processing
- Direct exposure to the laser will cause bodily harm including serious burns and irreparable eye damage As such,
- NEVER interfere with the laser beam.
- DO NOT place any part of your body under the laser lens during operation. Take measures to protect yourself from potentially reflected laser beams including the use of screens or personal protective equipment.
- NEVER attempt to view the laser directly without protective eyewear. Always wear safety goggles or glasses designed to filter the specific wavelength of your engraver’s laser with an optical density (OD) of 5+. As even seem- ingly matte materials can produce harmful reflected beams, care should be taken to keep anyone without protective eyewear from observing the machine during operation. EVEN WITH protective eyewear, do not stare or allow others to stare continuously at the laser beam during operation.
- DO NOT leave potentially combustible, flammable, explosive, or corrosive materials nearby where they could be exposed to the direct or reflected laser beam.
- DO NOT use or leave sensitive EMI equipment nearby. Ensure the area around the laser is free of strong electromagnetic interference during any use.
- ONLY use this machine as described in the Material Safety section of this manual. The laser settings and engraving process must be properly adjusted for specific materials.
- Ensure the area is kept free of airborne pollutants, as these might pose a similar risk of reflection, combustion, etc.
- NEVER use this marking machine with the fiber source’s housing opened, as the closed laser light path is necessary to prevent laser radiation leakage.
- DO NOT modify or disassemble the laser and do not use the laser if it has been modified or disassembled by anyone except trained and skilled professionals. Dangerous radiation exposure and other injury may result from the use of adjusted, modified, or otherwise incompatible equipment.
Electrical Safety
- ONLY use this device with a compatible and stable power supply with less than 5% fluctuation in its voltage.
- DO NOT connect other devices to the same fuse, as the laser system will require its full amperage. Do not use with standard extension cords or power strips. Use only surge protectors rated over 2000J.
- ONLY turn on the power to this device when it is well grounded, either via a firm connection to a 3-prong outlet or via a dedicated grounding cable firmly connected to the proper slot on the back of the main tower. Do not use with an ungrounded 3 to 2 prong adapter. The device’s grounding should be checked regularly for any damage to the line or loose connections.
- Turn the device on and off using its power buttons in the correct order. The mainboard, galvanometer, and laser have separate power supplies that are grounded in order. Pushing all the buttons at once, too quickly, or in the wrong order may send electrical current to an ungrounded component, causing short circuits and other electrical hazards.
- ONLY use this device with one hand at a time. The laser is powered by an extremely high voltage connection and placing two hands on the machine at one time during operation has the potential to create a closed circuit with the human body, resulting in electrical shock.
- The area around this laser marking device should be kept dry, well ventilated, and environmentally controlled to keep the ambient temperature between 40-95°F (5-35°C). The ambient humidity should not exceed 70%.
- Adjustment, maintenance, and repair of the electrical components of this device must be done ONLY by trained and skilled professionals to avoid fires and other malfunctions, including potential radiation exposure from damage to the laser components. Because specialized techniques are required for testing the electrical components of this marking system, it is recommended such testing only be done by the manufacturer, seller, or repair service.
- Unless otherwise specified, ONLY undertake adjustment, maintenance, and repair of the device when it is turned off and disconnected from its power supply.
Material Safety
- Users of this fiber marking machine are responsible for confirming that materials to be processed can withstand the heat of a class 4 laser and will not produce any emissions or byproducts either harmful to people nearby or in violation of any local or national laws or regulations. In particular, do not use this device to process polyvinyl chloride (PVC), teflon, or other halogen containing materials under any circumstances.
- Users of this fiber laser are responsible for ensuring that every person present during operation has sufficient PPE to avoid any injury from emissions or byproducts of the materials being processed. In addition to the protective laser eyewear discussed above, this may require goggles, masks or respirators, gloves, and other protective outer clothing.
- Users must exercise special caution when working with conductive materials as buildup of their dust and ambient particles may damage electrical components, cause short circuits, or produce other effects including reflected laser radiation.
This machine can be safely used with the following materials:
- Aluminum
- Brass
- arbide
- old
- SilverSteel
- Stone, including Granite, Marble, etc.
- Titanium
- Tungsten
This machine can be used with some other metals, hard plastics, and other
materials with some care. For other materials, if you are unsure about its
safety or laserability with this device, seek out its material safety data
sheet (MDS). Pay espe- cial attention to information about safety, toxicity,
corrosiveness, reflectivity, and reaction (s) to high heat. Alternative- ly,
contact our support department for further guidance.
See §4.3 for the recommended parameters for the most commonly engraved
materials.
This machine CANNOT be used with the following materials or with any materials which include them:
- Artificial Leather containing Hexavalent Chromium (Cr[VI]), due to its toxic fumes
- Astatine, due to its toxic fumes
- Beryllium Oxide, due to its toxic fumes
- Bromine, due to its toxic fumes
- Chlorine, including Polyvinyl Butyrale (PVB) and Polyvinyl Chloride (PVC, Vinyl, Cintra, etc.), due to its toxic fumes
- Fluorine, including Polytetrafluoroethylenes (Teflon, PTFE, etc.), due to its toxic fumes
- Iodine, due to its toxic fumes
- Paper and Paperboard, due to their high flammability when exposed to the concentrated laser
- Phenolic Resins, including various forms of Epoxy, due to their toxic fumes
- Wood, including MDF, Plywood, Balsa, Birch, Cherry, Oak, Poplar, etc., due to its high flammability
Installation
Overview
A complete working system consists of the tower with the fiber laser source
and the galvanometer lens, a computer (not included) with engraving software
(included), and all applicable connection cables. An adjustable height workbed
comes included to assist your work. Users can also configure other additional
accessories (such as a rotary axis) to suit their needs.
Use only the hardware, wiring, and power sources that came with or are
compatible with this device. Installing equipment that your device is not
designed to work with can lead to poor performance, shortened service time,
increased maintenance costs, property damage, and personal injury.
Please note the specific requirements of your system’s installation. Every
customer must understand these notes before installation to execute a proper
setup and achieve safe laser performance. If you have any installation
questions or problems, contact our technicians and customer support team.
Any auxiliary equipment must be adjusted to the base machine. Queries may be
directed to the dealer or manufacturer of such equipment.
Location Selection
Prior to assembling your fiber laser marker, select an appropriate location
for its use. Be sure that it meets all of the requirements discussed in the
Safety Information above. The location should be stable, level, dry, and
climate controlled to ensure an ambient temperature 40-95°F and an ambient
humidity under 70%. In particular, the temperature and humidity together
should not be close to the dew point. It is also advisible to use a windowless
room or to use blinds and/or curtains to avoid exposure to the potential
additional heat of direct sunlight. The location should be free of dust and
other airborne pollutants and well ventilated enough to process any fumes
produced by the engraving process in accordance with all applicable laws and
regulations. Depending on the materials to be processed, this may require
construction of a dedicated ventilation system. It should be away from
children; combustible, flammable, explosive, or corrosive materials; and
sensitive EMI devices. The power cord should be plugged into a compatible and
stable power source via a grounded 3-prong outlet. No other item should be
drawing current from the same fuse. There should be fire-fighting equipment
nearby and the local fire department’s phone number should be clearly
displayed.
It is highly recommended to have an extra work table nearby in order to avoid
placing objects on or directly adjacent to the machine, which could become a
fire or laser hazard.
Electrical Grounding
This device employs a class 4 laser. As discussed in the Safety Information
above, it is extremely high voltage and potentially dangerous, so users must
securely ground it to avoid the buildup of static electricity. Using a
standard 3-prong outlet will provide sufficient grounding. If you do not have
access to a 3-prong outlet, you MUST use the grounding cable and ensure its
proper connection. The far end of the cable should be securely connected to a
metal rod driven at least 8 feet (3 m) deep into soil located at least 5 feet
(1.5 m) from the machine. The resistance along the line should be no greater
than 50.
Poor grounding WILL cause equipment failure and create a serious electrical shock hazard. The manufacturer and/or seller bear(s) no responsibility and assume(s) no liability for any damage, ccidents, or injuries caused by bad grounding connections.
Positioning Bar Installation
The positioning bars can be installed onto the worktable and left in place for
all your projects or can be moved around to suit different projects. Simply
place the bars over the holes that will form the outer edge of the target
material and fasten them into place with the provided bolts.
Control Computer
See the separate engraving software manual for details on the requirements for
the control computer. The control computer should not be placed more than 15
feet (4.5 m) away from the fiber laser marker in order to avoid possible
interference to the signal in its line. Familiarize yourself with your
software’s image design features and laser control settings before beginning
operation of the laser itself.
operation
Overview
Operate this laser marking machine only in accordance with all the
instructions provided in this manual. Failure to follow the proper guidelines
detailed here can result in property damage and personal injury.
This section will address only some of the options and features provided by
the operation software. Before beginning to use the machine, make sure that
you have read this entire manual (particularly the Safety Information above),
the separate software manual, and any and all warnings provided on the machine
itself.
General Instructions
Step 1. Load or create a design in EZCad.
Step 2. Put on your protective eyewear. Ensure that anyone else who might bet exposed to direct or reflected laser beams is also wearing protective eyewear as described in §2.4.
Step 3. Turn on the laser marker by pressing the power buttons from top to bottom in order:
- Mainboard
- Scanner
- Laser
Pressing the buttons out of order may cause electrical hazards as the separate
power supplies are grounded in order. Do not press the buttons too quickly.
Give each power supply time to come on line, activating its fans. 3 seconds is
sufficient.
To reduce the risk of electric shock, once the engraver is on, try to touch
its components with only one hand at a time.
Step 4. If you previously disconnected the control computer, reconnect it via
the USB cable now. If your computer is already connected and EZCad is already
running, restart it now to establish a connection between the computer and the
laser’s control board.
Step 5. Customize your contrast and engraving depth by adjusting the engraving
parameters in EZCad.
To darken an image, use a higher frequency setting. To lighten it, use a lower
one. To increase engraving depth, increase the amount of energy per unit area
by reducing the speed parameter or increasing the laser’s power or the number
of loops. Engraving too deep, however, reduces image quality, especially for
coated materials. Again, constantly using settings over 80% will shorten the
expected service life of your laser.
Resolution should usually be set to 500 dots per inch. Reducing your image
resolution can be helpful in some cases, reducing flaming and increasing the
energy of the pulse in a way that improves the quality of the resultant image
in some materials such as some plastics.
Step 6. Activate the laser guidance system by pressing Red or hitting Fl in EZCad. The design should be displayed in red light on the worktable, showing where the laser will fire.
Step 7. Place an expendable piece of the material to be engraved in the
location shown by the laser guidance. Do not use a different target as the
galvanometer lens automatically focuses at different heights for different
materials. Being careful that no part of your body is near the worktable or
laser path, press Mark or hit F2 in EZCad to fire the test laser.
Alternatively, you can activate the laser by using the foot pad.
Step 8. The laser is invisible but will create a buzzing noise and sparks and
begin engraving when it is correctly focused on your test material. If no
sparks are emitted, the laser is out of focus. Continue to fire it while
adjusting the workbed up or down using its height adjustment knob. Small,
consistent sparks will be emitted at the marking point when the beam is
correctly in focus. Take a note of the correct height for future reference.
Step 9. Replace the test material with the actual material. Use the foot pad
or press Mark or hit F2 in EZCad to engrave your pattern. Again, do not stare
at the laser in operation even with protective eyewear. Watch for possible
issues like sparks or fires, however, and be prepared to quickly extinguish a
fire if necessary.
Step 10. Examine the quality of your first run and adjust the laser parameters
in EZCad as necessary to create your desired effect. The foot pedal is
particularly useful for continuous or repeated operation of the laser once
you’ve settled on your design and its ideal parameter settings. You can also
achieve more control of the marking process by reducing the laser’s speed and
using the foot pad.
Step 11. When you have finished engraving your design, close EZCad and then turn off the laser marking machine by pressing the power buttons from bottom to top in order:
- Laser
- Scanner
- Mainboard
Step 12. Cover the galvanometer lens and fully clean the workbed. For best results, disconnect your fiber marking machine from its power supply between uses. Unplug it or turn off its intermediary surge protector.
Instructions for Specific Materials
When engraving a new material, it can be helpful to engrave a test matrix of small boxes produced with various speed, power, and frequency settings to home in on the exact effect that you are looking for. To speed the process, here are some general guidelines for commonly engraved materials. Again, however, these are only guidelines for your conve- nience and it is the responsibility of the user to consult material safety data sheets and other sources to ensure the safety of working with various materials and setups. Some of the materials listed will require additional workspace and personal protective equipment in addition to this engraver:
Metals
When engraving metals, generally use high power, a low frequency, and low to
medium speed settings. To avoid using your marker at greater than 80% power
for extended periods, you can also get similar effects by reducing the power
somewhat while also increasing the number of passes or decreasing the
engraving speed. Be mindful that some metals will produce conducting,
reflective, and/or toxic dust. Softer metals naturally produce more dust
during engraving, while harder metals can require higher power settings that
also produce more dust. In addition to the risk to the user’s skin and eyes,
there may be enough dust produced (especially for repetitive industrial
applications) that a full ventilation system is required to address the
problem. Similarly, operators and others in the work area may need to use
breathing PPE such as masks and respirators.
Aluminum:Bare aluminum requires a somewhat higher frequency than other metals
and will never produce a strong black mark similar to those created by
engraving steel. When darker marking is required, consider employing
anodization or producing a deep engraving that can be darkened by using black
epoxy or other filler. Anodized aluminum requires a little more speed but a
very low frequency.
Powder Coated Metals:Metals with a powder coating usually require a very high
frequency and, for best results, at least 3 passes to remove the coating and
polish the bare lower layer.
Precious Metals:Gold and similarly soft metals should be engraved with less
power but a moderate speed. Silver and other semidurable metals are best
engraved at a slightly higher power and slightly slower speed, but still not
at the same power and speed as as steel or aluminum.
Plastics
When engraving plastics, generally use low power and high speed settings.
Marking and engraving with too much power or at too low a speed can
concentrate too much energy at the point of contact, causing the plastic to
melt. Among other problems, this may produce poor engraving quality, noxious
fumes, and even fires.
Stone
When engraving various kinds of stone, generally use moderate power and speed
at low frequency. As with ceramics and metals, be mindful of the dust created
(especially for repetitive industrial applications) and take similar measures
to ensure the safety of users and others in the work area.
Maintenance
Overview
Unless otherwise specified, ONLY perform adjustment and maintenance of this
device when the power is turned off and the power supply has been
disconnected. ONLY allow trained and skilled professionals to modify or
disassemble this device.
Regular Procedures
- Keep the workroom clean and dust-free at all times.
- Ensure the device is fully powered off when not in use.
- Cover the galvanometric lens when it is not in use.
- Clean the worktable after use with a cloth wetted with greater than 75% rubbing alcohol. NEVER clean this device with abrasive or caustic cleansers, with aerosol sprays, or with enough water to enter any electrical component. Always allow surfaces to fully dry before further use.
- If removing dust from the device’s vents using a vacuum, ONLY use the lowest power setting to avoid damage to internal components.
- No othec ,e,,;dng shosld be done by the opecoto,. Do not attempt to ,e,,;ce o, ceplace othec port, yos”elt.
Troubleshooting
|
---|---
No Laser Output
| ****
Correct the focus by adjusting the height of the workbed.
Correct the software parameters if they ore invalid or mistaken.
Have a technician fix or establish the connection between the laser
and the ma inboard.
Have a technician fix or establish the connection between the laser and its
power supply.
If either the fiber laser source or its power supply have worn out, have a
technician replace them.
No Engraving despite Laser Output
| Confirm that the material can be safely engraved with this device .
Correct the focus by adjusting the height of the workbed.
Adjust the software parameters to create greater intensity.
Have a technician check the control panel, scanning lens, and its power
supply. Correct any problems or replace the port.
Other Laser Errors
| ****
Have a technician check the fiber laser source and the mainboord. Correct any problems or replace the port.
Disposal Instructions
Electrical products should not be disposed of with household products. In the
EU and UK, according to the European Directive 2012/19/EU for the disposal of
electrical and electronic equipment and its implementation in national laws,
used electrical products must be collected separately and disposed of at the
collection points provided for this purpose. Locations in Canada and the US
may have similar regulations. Contact your local authorities or dealer for –
disposal and recycling advice.
Contact Information
Thank you again for choosing our laser equipment for your needs!
If you’re satisfied with the machine’s performance, please consider leaving a
positive review at the website listing where you made your purchase. If you
encounter any problem regarding this engraver, do not hesitate to contact us
with your order ID at
(MP Customer support Email:
support@monportlaser.com and Amazon / eBay
Customer support Email: sumicolt887@l63.com and
our customer service team will respond within 24 hours.
Thank you and we hope you will choose us again for your next purchase!
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