PAX Technology T3180 3 Inch Thermal Printer User Manual

PAX Technology T3180 3 Inch Thermal Printer

3 Inch Thermal Printer T3180

User Manual

REVISION RECORDS

Content Statement
This manual provides information on the usage of the T3180 thermal printer.

Warnings

Please comply with the following safety instructions to avoid any damage to the human body and the equipment:

• The print head will become very hot during printing; avoid contact with the print head after printing has finished.
• If the power cord is damaged or frayed, replace it immediately.
• To ensure print quality and reliability, use the recommended paper or paper of the same quality.
• Switch off the power supply when connecting/disconnecting all ports to prevent damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
• Keep this User Manual in a place which is easily accessible at all times.

WEEE (Waste Electrical and Electric Equipment)

This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with others household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office for details of where and how they can conduct environmentally safe recycling of such items. Commercial users should contact their suppliers and check the terms and conditions of purchase contracts. This product should not be combined with other commercial waste for disposal.

OVERVIEW

1. Introductions
   The T3180 is a thermal receipt printer that features high print quality, high print speed, high stability, etc. It can be used in commercial POS systems, food industry, and occasions that need real-time field print receipts. The T3180 can connect with other equipment through Serial, USB, WIFI, Blutooth, and Ethernet  interfaces. Printer drivers are available for the WINDOWS XP/WINDOWS 7/WINDOWS 8/WINDOWS 10/Linux operating system.

2. The Main Features

   • Low noise
   • High print speed
   • Easy paper loading
   • Support page mode printing
   • Compatible with various width paper
   • Cash drawer interface
   • Communication interfaces optional

GETTING STARTED

Packing List
After receiving your printer, please check for possible shipping damage:

1. Inspect the outside of both the box and the printer for possible damage.
2. Check whether you have received the following accessories together with the printer:
   • [List of accessories]

Usage Instructions

To use the T3180 thermal printer, follow these steps:

1. Connect the printer to a power source using the power cord.
2. Connect the printer to your device using one of the available interfaces (Serial, USB, WIFI, Blutooth, or Ethernet).
3. Load paper into the printer by opening the paper cover and inserting the paper roll.
4. Close the paper cover.
5. Turn on the printer.
6. Print by sending print commands from your device to the printer. Make sure to avoid contact with the print head after printing has finished as it will be very hot.
7. If the power cord is damaged or frayed, replace it immediately.
8. Use the recommended paper or paper of the same quality to ensure print quality and reliability.
9. Switch off the power supply when connecting/disconnecting all ports to prevent damage to the printer control circuit.
10. Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
11. Keep this User Manual in a place which is easily accessible at all times.

REVISION RECORDS

REV.| DATE| DESCRIPTION| Drawn| Checked| Approved
---|---|---|---|---|---
1.0| 2022.11.12| 1.First edition| Will|  |

Statement

Warnings
This must be complied with in order to avoid any damage to the human body and to the equipment.
This is showing the important information and tips for the printer operating.

Note
Due to continuous update of product, please take in kind of real machine, such as accessories, programs etc.

Important Safety Instructions

Safety Warning

Warnings:

• The print head will become very hot during printing; avoid contact with the print head after printing has finished.
• Do not touch the printer head and connector in case static damage the printer head.

Instructions
Carefully read the installation and operating instructions provided with the printer before starting up your printer.

1. Place the printer on a flat and stable surface.
2. Leave enough space around printer for operation and maintenance.
3. Do not place the printer on or near a heat source.
4. Do not use the printer near water. Never spill liquid into the printer.
5. Do not expose the printer to high temperatures, direct sunlight or dust.
6. Protect the printer from shock, impact and vibration.
7. Be certain the power source is within the voltage rating and frequency listed for the printer.
8. Switch off the printer power supply when won’t use it for a long time.
9. Do not place the power cord where it can be stepped on. If the power cord becomes damaged or frayed, replace it immediately.
10. To ensure the print quality and reliability, you are suggested to use the recommended paper or the same quality paper.
11. Please switch off the power supply when connect/disconnect all the ports or it will cause damage to the printer control circuit.
12. Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
13. Keep this User Manual in a place which is easily accessible at all times.

Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability. This manual has been prepared with utmost care and attention to detail but may contain certain errors and/or omissions. Our company is not legally liable for any damages resulting from the use of the information in this manual. Our company and its affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or misuse of the product due to violation or neglect of the operation and maintenance information and instructions provided by our company, as well as from the unauthorized alteration, repair, and/or modification of the product by the user and/or third party. We are not legally liable for any damages and/or issues resulting from the use of options and/or parts that are not authentic or authorized products.

WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with others household waste. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office for details of where and how they can conduct environmentally safe recycling of such items. Commercial users should contact their suppliers and check the terms and conditions of purchase contracts. This product should not be combined with other commercial waste for disposal.

Caution: this is a Class A product. In a domestic environment this product may cause radio interference in which the user may be required to take adequate measures.

OVERVIEW

Introductions
T3180 is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.

T3180 can connect with other equipment through Serial, USB, WIFI, Blutooth and Ethernet interfaces. And the printer drivers are available for the WINDOWS XP/WINDOWS 7/WINDOWS 8/WINDOWS 10/Linux operating system.

The Main Features

1. Low noise
2. High print speed
3. Easy paper loading
4. Support page mode printing
5. Compatible with various width paper
6. Cash drawer interface
7. Communication interfaces optional

GETTING STARTED

Packing List

After receiving your printer, please check for possible shipping damage:

1. Inspect the outside of both the box and the printer for possible damage.
2. Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.

Note: The Power adapter and power cord vary by local and region. The packing materials are actually dependent on the order.

Appearance and Components

Front

Rear

1. The printer without Bluetooth interface:

Inside

SPECIFICATION

Printer Specification

Table3-1 General Specification

Printing Parameter

| Printing Method| Direct thermal line printing
Resolution| 203dpi，8dots/mm
Printing Width| 72mm
Print Speed| 260mm/s
Interface| USB, Serial, Ethernet, Cash drawer, Bluetooth
Print density| Adjustable from level 1 to level 4
Page Mode| Support

Memory

| RAM| 2Mbyte
Flash| 4Mbyte

Fonts

| Chinese| GBK 24×24
Alphanumeric| ASCⅡ9×17,12×24.
User-defined| Support

Code page

| Optional international character sets: PC437(std.Europe), Katakana, PC850(Multilingual), PC860(Portuguese), PC863(Canadian), PC865(Nordic), PC857(Turkish), PC737(Greek), ISO08859-7(Greek), WPC1252, PC866(Cyrillic #2), PC852(Latin 2), PC858(Euro), KU42(Thai), TIS11(Thai),

TIS18(Thai), PC720(Arabic), WPC775(Baltic Rim), PC855(Cyrillic), PC862(Hebrew), PC864(Arabic), ISO8859-2(Latin2), ISO8859-15(Latin9),

WPC1250(Latin 2), WPC1251(Cyrillic), WPC1253(Greek), WPC1254(Turkish), WPC1255(Hebrew), WPC1256(Arabic), WPC1257(Baltic Rim), WPC1258(Vietnamese), MIK(Cyrillic), PC755(Latin 2), Iran, Iran II, Latvian, ISO-8859-1(WestEur), ISO-8859-3(Latin 3), ISO-8859-4(Baltic), ISO-8859-5(Cyrillic),

ISO-8859-6(Arabic), ISO-8859-8(Hebrew), ISO-8859-9(Turkish), PC856,

PC3848(ABICOMP), MONGOLIAN, VISCII

Barcode

| 1D| UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128
---|---|---
2D| PDF417, QR code, (DataMatrix, Maxicode and Aztec) for optional

Graphics

| Support varied density bitmap as and download bitmap printing

Max size of each bitmap is 40K, the total size of bitmap is 256k.

Detection| Sensors| Paper out detection, Cover open detection

LED

Indicator

| Power LED| Green LED
Paper LED| Blue LED
Error LED| Red LED
Power Supply| Input| AC100V-240V
Output| 24V            2.5A

Paper

| Paper type| Specified Thermal Paper
Paper width| 58+0 mm/ 80+0 mm

-1                       -1

Paper thickness| 0.056～0.13mm
Roll paper diameter|

Max. OD ф83mm

Paper load| Easy-loading structure of forward open cover or upward open cover
Paper cut| Partial cut or full cut

Physical Spec.

| Operating condition| 0℃～40℃，20%～85%RH
Storage condition| -20℃～70℃，5%～95%RH
Dimensions| 137.3(L)132(W)130.5(H)mm
Weight| 1.33kg
Command| ESC/POS

Software

|

Driver

| Windows2000/XP/Vista/Win7/Win8/Win10/POSReady/Linux CUPS/OPOS/JavaPOS
SDK| WinCE, Win Mobile, Android, iOS
Agency Approvals| FCC, CE

Printing Media Specification

Continuous Thermal Paper Specification

• Paper Type : Specified Thermal Paper
• Paper Width : 580 mm/ 800 mm
• Paper Outer Diameter : Max. 83 mm
• Paper Thickness : 0.056 ～ 0.13m

Notices

• Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal printer head life;
• Don’t stick the paper on the roll paper mandrill;
• If the thermal paper is polluted by chemical or oil, the thermal paper heat sensibility decreases, which will influence the printing quality;
• Don’t use finger nail or hard articles to touch the surface of thermal paper, otherwise it will cause color fading;
• When the environment temperature is higher than 70°C, the thermal paper color will fade, so pay attention to the influence of temperature, humidity and sunlight.

Printing and Cutting Position

Printing position

Cutting Position

INSTALLATION AND USAGE

Media Loading

1. Paper Confirmation
2. When using 80mm(width) roll paper, take down the paper guide of both sides.
3. When using 58mm(width) roll paper, insert the paper guide to each side.
   Note: Roll paper should be placed in the middle.

LED Indication and Beeper
Function specification of indicated light and beeper.

POWER LED

(Green)

| ON| The printer work well
OFF| The printer does not work
ERROR LED

(Red)

| Flashing| The printer in an error state
OFF| The printer in a normal state
PAPER LED

(Blue)

| ON| The printer in paper end state
OFF| The printer in a normal state

Description

| POWER

LED

| ERROR

LED

| PAPER

LED

|

Beeper

---|---|---|---|---
Open the cover of

printer

|

ON

|

ON

|

ON

|

“Beep, Beep—, Beep”

Full of paper| ON| OFF| OFF| Silent
No paper| ON| ON| ON| “Beep Beep Beep”.
Cutter jam| ON| Flash| OFF| ”Beep—，Beep—”

Notes:
The printer uses a thermistor to detect the temperature of the print head. If the temperature of print head is more than 65° C, printer will send a warning. If the temperature of print head is more than 80° C, printer will stop working until the temperature is less than 60° C.

Power Connection

1. Put the cable plug of power adapter facing up at flat side, insert the rear of the printer power connector;
2. Turn the power adapter input power;
3. Pay attention about disconnecting or connect the Power adapter at right method, or likely to cause damage.

Note: The Power adapter and power cord vary by local and region.

When pull out the adapter, please pinch the shell of power adapter and pull the switch up, when the switch is fully opened then pull out the power adapter.
Don’t put forth your strength to pull the plug by squeeze at any of place of power adapter. Because,it is more difficult to pull it out and easy to damage the cable.

• Please only use the power adapter recommended by supplied or equivalent products;
• When disconnecting the power adapter plug, handheld plug connector housing, to avoid the pulling on the cable in force;
• Avoid drag the power adapter cable, otherwise it will damage the cables, causing fire and shock;
• Avoid put power adapter around a heating device, otherwise the cable may melt, causing fire and shock;
• If you do not use the printer in a long time, disconnect the power supply of printer power adapter.

Interface Cable Connection

1. Make sure the printer’s power switch is turned off;
2. Put the interface cable into the matched interface and fixed with screws (or spring) on the plug;
3. Connect the other end of the interface cable to the host.

Cash Drawer Connection

1. Make sure the printer’s power switch is turned off;
2. Connect the cash drawer cable into the cash drawer interface on the rear side of the printer.

Warning:
Cash drawer interface can only be connected to a voltage of 24V cash drawer device (can’t connect to the phone line, etc.)

Print Test

1. Print Self-Test
   The self-test checks the printer’s current settings, status and whether the printer has any problem.

2. Make sure the power is connecting and paper is loading properly.

3. Make sure the printer is off and top cover closes properly.

4. Pressing the paper feed button and power button simultaneously turns the printer on. The printer is ready to receive data as soon as it completes the self-test.

Printing of Windows Driver Program

1. Install the Windows Driver program. (Please refer to the Windows Driver Manual)
2. Please set the “Interface” as the type you use.
3. Use the Windows Driver Program to print out the “Print Test Page”.

INTERFACES

T3180 supports cash drawer interface and many other various communicate interfaces, such as Serial interface, USB interface, Ethernet interface.

USB

Serial Interface

Ethernet Interface

Cash Drawer Interface

Electrical characteristics

• Driving voltage：DC 24 V
• Driving current：Maximum 0.8 A ( In 510 ms) Drawer check signal：“L” = 0～0.5 V “H” = 3～5 V

Power Supply Interface

Printer end-Unetop DC-002 or similar products, user end-Unetop DC-002 or similar products.

Bluetooth Interface/Wi-Fi

1. Bluetooth Settings
   Default name: BT Printer Default password: 0000 or 1234
   Refer to PAX POS Printer Bluetooth Manual.pdf for more details.

2. Wi-Fi Settings

   • Connection method:
     In AP mode, the factory default IP address is 192.168.1.1
     Open the browser to enter the default IP: 192.168.1.1 into the settings interface, the web interface login password is 12345678.
     Refer to WIFI Operation Manual.pdf for more details.
     Note: the computer must be connected to the WiFi card to enter the page Setup.

   • Printing the WIFI information:

   1. Short press the power button for 3 times, then the printer starts printing the WIFI parameters information.
   2. Short press the power button for 5 times, then the printer will restore WIFI parameters information (Restore to AP mode). The printer automatically restarts and the boot time is 2~3 seconds.

Fail to be ready

| Fast flash

After exiting configuration mode, the printing indicates that the WIFI configuration failed and the LED is

constant light.

No device connected| Constant light
Equipment connected or connected successfully means it is in working status|

Slowly flash

Device disconnect or device connection unsuccessful

|

Constant light

TROUBLESHOOTING

Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

Printer Not Working

LED not light, printer not working

| Printer no power| Connecting the power supply
Printer not on| Turn on the printer
Circuit board broken| Contact with the dealer

LED Indicator and Beeper

printer can work normally

Error LED always on and beeper

alarms

| ****

Printer Cover open

| ****

Close the printer cover

Paper LED and Error LED always on

and beeper alarms

| ****

Paper end

| ****

Reload the roll paper

Error LED blinks and beeper alarms

| Thermal print head

overheated

| Turn the printer off and resume

when it cools

Overvoltage| Print with specified voltage
Low-voltage| Print with specified voltage

Troubles Occur During Printing

Problem Description| Probable Reason|  | Solution|
---|---|---|---|---
Coloured stripe in the

paper

| ****

Paper near end

| ****

Reinstall the roll paper

Blurred printing or spot

| Incorrect roll paper installation| Check if the roll paper is installed

Unqualified roll paper

| Use

paper

| recommended| thermal| roll
Dirty thermal head or print

roller

| Clean the thermal head or print

roller

Low print density| Increase the print density level

Paper Jam

| ****

Paper strike

| Open the printer cover, check the paper path and remove jammed

paper

Vertical missing

| ****

print

| ****

words

| Dirty thermal head or print

roller

| Clean the thermal head or print

roller

 |  | Thermal head damaged| Contact your dealer for assistance

NOTE: The density of setting, please refer to “Utility Tool Manual”

Problems Emerge During the Paper Cutting

Problem

Description

| Probable Reason| Resolution
---|---|---

Cutter jam, the movable cutter cannot back

| Cutter abrasion, insufficient cutting| ****

Replace the cutter

Worm gear and worm wheel abrasion| ****

Replace the worm gear and worm wheel

Motor burnt| Replace the motor

Paper scraps

| Clean the paper scraps on the transmission

system

Insufficient cutting

| Cutter edge abrasion,

paper too thick

| ****

Replace the cutter

Paper jam

| Thermal printer head

over heat

| ****

Reduce the density of printing

Driving too fast| Reduce the printer speed to the limit of

thermal printer head

Wrong paper feeding position

| Put the paper parallel with the paper mount and insert into the space between platen roller

and the thermal printer head.

NOTE: The density of setting, please refer to “Utility Tool Manual”

Removing Jammed Paper
Warning: Do not touch the thermal print head because it becomes very hot after printing.

If the printer cover can be opened, operate it according to the next steps.

1.  Turn off the printer and pull open cover button.
2. Remove jammed paper, reinstall the roll, and close the printer cover.

PRINTER CLEANING AND MAINTENANCE

Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer.

When dirty, clean the print head as follows:

CAUTION

• Make sure to turn off the printer prior to cleaning.
• As the print head gets hot during printing, intending to clean the print head, turn the printer off and wait approximately 2~3 minute before commencement.
• When cleaning the print head, take care not to touch the heated portion of the print head. Print Head is susceptible to damage from static electricity, etc.
• Take care not to allow the print head become scratched and/or damaged in any way.

Cleaning Head

1. Open the Printer Cover and then use the cleaning pen to clean the head in the direction from the center of the head to the edges.
2. After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates completely (1~2 min) and the printer has completely dried.

Cleaning Sensors, Roller and/or Paper Path

1. Open the printer cover and then remove the paper.
2. Remove any dust or foreign substance using dry cloth or cotton swab.
3. Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
4. After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2 min) and the printer has completely dried.
   Clean the parts whenever print quality or paper detection degraded.

RF exposure statement
This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.
This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE

1. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC WARNING
This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

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