Swiss Madison Whirlpool Alcove Bathtub with Apron Instruction Manual

October 30, 2023
Swiss Madison

Whirlpool Alcove Bathtub with Apron

Instruction Manual

PRIOR TO INSTALLATION:

  • Inspect bathtub to ensure no damages have occurred while in shipping.
  • Observe all plumbing and building codes in accordance with your state and local requirements.
  • All dimensions are nominal! Be sure to measure your bathtub prior to installation.
  • The step-by-step guidelines in the installation instructions are a general reference. Should there be any discrepancies, Swiss Madison cannot be held liable. This product must be installed by a licensed professional.
  • Read installation and maintenance instructions thoroughly before installing. Be sure to use proper tools and always wear proper personal safety accessories for your protection.
  • Two people are recommended to handle and install this product as it is fragile.
  • Make sure all wood studs and supports are properly installed.
  • Verify all the necessary plumbing is installed by a certified plumber.
  • Ensure bathroom has access to 120 Volt AC 15 AMP GFCI outlet.
  • Ensure there is adequate and unrestricted access surrounding the pump. Provide an access panel for servicing the pump, access must be located immediately next to the pump (NOTE: recommended minimum panel size is 12” x 24”).
  • Do not lift the whirlpool by any of its exposed accessories such as piping or pump.
  • Do not use the piping or pump for structural support of the whirlpool. To avoid damage to the whirlpool, lift at the sides.
  • Do not support the load weight of the whirlpool by the rim (NOTE: Shimming may be required under the bath when installing an apron bath).
  • Construct your 2 x 4 stud framing according to the product dimensions.

WARNING:

  • Please read this manual carefully before installation and use.

  • Electrical source AC 120V±10%, 60Hz with a switch. The electrical wire must be larger than 2.5mm² and installed according to local safety guidelines. The electrical plug and switch should never be installed near or exposed to water.

  • Water pressure: 0.1-0.6MPa. Hot water temperature must be lower than 120°F to prevent scalding.
    The water source must have a valve.

  • Product must be installed by a professional.

  • Be sure to disconnect from power and water before maintenance.

  • Avoid smoking while using.

  • It is suggested to have the electric and water checked by a professional every 6 months.

  • Consult a doctor before using if pregnant or drowsy.

  • To reduce risk of electrical shock, connect only to circuits protected by a Ground-Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD). GFCI should be provided by the installer and should be tested on a routine basis. To test the GFCI, push  the test button. The GFCI should interrupt power. Push the reset button to restore power. If the GFCI fails to operate in this manner, there is a ground current flowing, indicating the possibility of an electric shock. Do not use this unit. Disconnect the unit  and have the problem corrected by a qualified service representative before using.

  • To reduce risk of injury, do not permit children or adults that require supervision to use this unit unless they are closely supervised at all times.

  • Use this unit only for its intended use as described in this manual. Do not use additional attachments not recommended by the manufacturer.

  • Never drop or insert any object into any opening.

  • Do not operate this unit without the backwater cover over the suction fitting.

  • This product is intended for indoor use only. Installing this unit outdoors could cause personal injury and will void your warranty.

If you have any questions or concerns please contact us: 1-434-623-4766 info@swissmadison.com

SUGGESTED TOOLS & MATERIALS:

INCLUDED PARTS:

1. Rough-In

  • Rough plumbing must be pre-installed by a certified plumber before installation.
  • If floor drain-hole installation is needed, contact a certified plumber.
  • Place tub at final desired location and verify floor drain and bathtub drain align.

2. Ensure Tub is Level

  • Place level across the bottom surface of the apron and the adjustable feet to verify the tub is level. If it is not, adjust the feet accordingly. Do this for all adjustable feet.
  • Carefully flip tub over into the upright position. Reverify that the tub is level.

3. Mark & Pre-Drill Hole Locations

  • Mark stud locations.
  • Pre-drill Ø5 mm holes on top flange.
  • If stud is not flush to flange, a shim should be used. This will fix any gaps to prevent cracking the flange.

4. Screw Into Place

  • If installation surface is not level, lay mortar bed. Carefully lower bathtub into predetermined location.
    NOTE: Depending on install location it may be convenient to pull the power cord through the access cover as the tub is lowered to avoid any contact with the mortar.

  • Secure tub by screwing flange into the pre-drilled holes from step 3.

  • Place drop cloth in bathtub and stand inside bathtub to press it into floor when securing to wall studs.

  • Do not use drywall screws to secure flanges to wall studs.
    NOTE: Pump should be rested on the sub floor, not suspended by any cords or pipes. Ensure the pump is not in direct contact with the mortar.

5. Install Plumbing Fixtures

  • Once your bathtub is in place, securely fasten and connect your waste and overflow.
  • Use latex/acrylic sealant or gasket to seal between drain and bathtub.

6. Connect to Power

  • Connect pump to grounded power supply.
  • A separate 120VAC, 60-Hz, 20 Amp circuit, protected by a Ground-Fault Circuit Interrupter (GFCI) is required.
  • ELECTRICAL SHOCK HAZARD:
    Plug into a grounded 3-prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions may result in electrical shock, fire or death.

7. Completing Install

  • Fill whirlpool with water at least 2” about the highest jet. Water level muse always remain 2” above the highest jet while jets are in use.
  • Turn on the whirlpool using the control panel’s power button and check all plumbing connections for leaks.

Control Panel:

  1. Bottom light
  2. Water Pump
  3. Power
  4. Water Jet

Parts:
A – Control Panel
B – Adjustable Jet x 6
C – Backwater Cover
D – Bottom Light
E – Water Pump
F – Jet Pressure Dial

Usage:

  • While jets are in use, be sure to fill the water level at least 2” above the highest jet.

Jet Pressure:

  • Turn the dial counter-clockwise to increase jet pressure.
  • Turn the dial clockwise to decrease jet pressure.

Jet Position:

  • Movable jets allow you to adjust the jet pressure direction.

Backwater Cover:

  • Turn clockwise to remove & clear out the cover.
  • Turn counterclockwise to reinstall.

Cleaning:

  • At least once a month, add 2 tablespoons of a low-foaming, powdered automatic dishwasher detergent and 4 ounces of household bleach to the water.

TROUBLESHOOTING

ISSUE POSSIBLE CAUSE SOLUTION
Pump Not Working / Unable to Adjust Massage Pressure 1.No power supply.

2.Pump impeller is blocked.
3.Water level is too low.| 1.Check electrical connection.
2.Clean all debris.
3.Add water into the bathtub.
Leaking Water| 1.Sealing ring is defective.
2.Pipe joint is not bonded well.
3.Broken water pipe.| 1.Replace sealing ring.
2.Re-bond the pipe joint.
3.Replace the water pipe.

If unable to troubleshoot, Swiss Madison recommends reaching out to a licensed plumber or to Swiss Madison’s customer service team for assistance.
Please keep this manual for future reference.

ONE YEAR LIMITED WARRANTY

Swiss Madison® products are made with quality materials and excellent craftsmanship to provide our customers with beautiful, durable, long-lasting products. Should there be any defects in materials or craftsmanship under regular use that are discovered  within the first year of installation, Swiss Madison® will provide replacement parts at no charge, or at its discretion, replace any product or part of the product that is deemed defective, under normal installation, use, service or maintenance. This warranty  applies only to the original purchaser. Proof of purchase will be required in the instance of a claim.
Swiss Madison® recommends all installations of Swiss Madison® products to be conducted by a licensed, professional plumber or contractor. Swiss Madison® will not be held responsible for any damage or product failure due to improper installation, misuse,  or failure to utilize a licensed professional for installation. Swiss Madison® is not responsible for any installation or removal costs.

This One Year Limited Warranty Will Be Voided If:

  • The installation recommendations were not followed by the installer
  • The product has been moved from its initial place of installation
  • The product has in any way been modified from its packaged state
  • The product has been subjected to improper maintenance, abuse, misuse, excessive use of chemicals, accidents, or other damages, etc.

Swiss Madison® makes no implication that its products comply with any local building or plumbing codes. It is the consumer’s responsibility and obligation to determine local code compliance prior to and during installation. This warranty extends only to the  original purchaser and first consumer.
Swiss Madison® is not responsible for any special, incidental or consequential damages associated with the installation, replacement, return or use of the original purchaser’s product. This includes, but is not limited to: freight costs, labor, travel time, lost profit, home damages and other contingent liabilities and costs (including, without limitation, costs associated with ‘professionals’ or ‘experts’, investigations, audits, analyses, attorneys and any other professional/hired services).
The Swiss Madison® warranty is a comprehensive and explicit limit of liability. All items not disclosed within the warranty are not addressable within the responsibility of Swiss Madison®. Certain states have variances regarding implied warranties; in those situations, we remain fully compliant.
If you have any questions or concerns, please contact us directly at 1-434-MADISON (623-4766)
WARNING: Contents of your order may contain sharp and possibly other harmful pieces and may cause hazard to children and adults. Swiss Madison® is not responsible in any way for personal damages.

@Swiss Madison
#WellMadeForever
www.swissmadison.com
1-434-623-4766
info@swissmadison.com

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