Swiss Madison SM-1TK118 One Piece Elongated Toilet Installation Guide

: October 30, 2023
: Swiss Madison

Table of Contents

Swiss Madison SM-1TK118 One Piece Elongated Toilet
Installation Instructions
Touchless Flush Kit Troubleshooting

Swiss Madison SM-1TK118 One Piece Elongated Toilet

The SwissMadison One-Piece Toilet is a high-quality toilet that is designed to be easy to install and use. The toilet comes with all the necessary parts and tools required for installation, including closet bolts, cover caps, bolts, wax ring/gasket, safety putty knife, wrench, glasses, tape measure, level, flexible hacksaw, screwdriver, and supply tube.

Installation Instructions

Turn off the water supply and remove the putty from the base area.
Rough in the toilet.
Install closet bolts.
Install wax seal on the closet flange.
Position the toilet on the flange and apply sealant and wax ring.
Install the toilet using a nut, washer, and bolt.
Install the sensor button on the lid.
Install batteries and tank lid.
Disassemble the toilet seat and construct hinges or attach them for later adjustment.
Adjust and cover hinges correctly.

Touchless Flush Kit Troubleshooting

If you encounter any issues with the touchless flush kit, refer to the following troubleshooting guide:

Low flush volume: If the flush volume is low, it could be due to the position of the actuation rod, air pipe installation, or actuation rod interference. To solve this issue, re-adjust the fixed position of the bracket, re-insert the air tub into the quick-connect assembly, or re-adjust the position of the actuation module in the tank.
Does not automatically flush when you wave your hand over the sensor button: If the toilet does not flush automatically, it could be due to insufficient battery voltage. To solve this issue, replace the batteries with new ones.
Does not automatically flush when you wave your hand over the wall sensor: If the toilet does not flush automatically when you wave your hand over the wall sensor, it could be due to various reasons such as hand outside sensing range, insufficient battery voltage, or incomplete code matching. To solvethis issue, wave your hand within the sensing range, replace the batteries with new ones, or re-match the codes by reinstalling both sets of batteries.
Does not flush or has a low flush volume when pressing the mechanical flush button: If the toilet does not flush or has a low flush volume when pressing the mechanical flush button, it could be due to the connecting rod of the flush button being too short. To solve this issue, adjust the length of the connecting rod screwed into the buckle.

One-Year Limited Warranty

The SwissMadison One-Piece Toilet comes with a one-year limited warranty. The warranty will be voided if the installation recommendations were not followed by the installer, if the product has been moved from its initial place of installation, if the product has been modified from its packaged state, or if the product has been subjected to improper maintenance, abuse, misuse, excessive use of chemicals, accidents, or other damages, etc. If you have any questions or concerns, please contact SwissMadison directly at 1-434-MADISON (623-4766).

PRIOR TO INSTALLATION

Inspect the toilet to ensure no damages have occurred while in shipping.
Observe all plumbing and building codes in accordance with your state and local requirements.
All dimensions are nominal! Be sure to measure your toilet prior to installation.
The step-by-step guidelines in the installation instructions are a general reference. Should there be any discrepancies, Swiss Madison cannot be held liable. It is recommended to install all Swiss Madison products by hiring a licensed professional.
Read installation and maintenance instructions thoroughly before installing. Be sure to use proper tools and always wear proper personal safety accessories for your protection.
Two people are recommended to handle and install this product as it is fragile.

If you have any questions or concerns please contact us:

1-434-623-4766
info@swissmadison.com.

SUGGESTED TOOLS & MATERIALS

INCLUDED PARTS

INSTALLATION INSTRUCTIONS

Turn Off the Water Supply
- Close the toilet supply valve and flush the tank completely, use the towel to remove excess water.
- Disconnect and remove the supply line, if you are replacing the valve shut the main water supply first.
- Remove closet bolts from the flange and clean wax and putty from base area.
Rough-In the Toilet
- Measure the wall from behind the toilet to the middle of the closet bolt. Your rough-in measurement should be 12”.
Install Closet Bolts
- Install closet bolts to flange channel, turn 90° and slide into place 6” (152mm) apart and parallel to wall.
Install Wax Seal
- Invert toilet on floor (use cushion to prevent damage), and install wax ring evenly around waste flange with tapered end of ring facing toilet. Apply a thin bead of sealant around toilet base.
Position Toilet on Flange
- Hand-tighten water supply hose to the fill valve in the back of the toilet. Do not connect to water supply yet
- Unplug floor waste opening and install toilet on closet flange so bolts project through the mounting holes.
- Loosely install retainer washers and nuts.
Install Toilet
- Position toilet square to wall and, with a rocking motion, press bowl down fully on wax ring and flange. Alternately tighten nuts until toilet is firmly sealed to floor. Do not over-tighten nuts, it might crack ceramic.
- Smooth off the bead of sealant around the base. Remove excess sealant.
- Place cover caps to hide installation holes on toilet.
- Connect water supply to shut off valve, and check for leaks. Tighten if necessary.
Install Sensor Button
- Install the sensor button on the lid of the tank and tighten the nut.
- Install the filter window into the installation slot of the sensor button.
Install Batteries & Tank Lid
- Install four “AA” batteries into the battery box.
- When reinstalling the cover of the battery box, use your fingers to squeeze the side of the rubber plug to exhaust air out of the box and ensure sealing.
- The batteries should be installed within three minutes before batteries are installed to the wall sensor. The codes will be automatically matched between the modules.
- Put the tank lid on the tank.
- Power on and flush once to ensure functionality.
- NOTE: Batteries not included

TOILET SEAT INSTALLATION

Disassemble
- Disassemble the cover cap and the hinge.
Construct Hinges
- Insert screw and nut into the hole on the hinge.
- Attach blind hole screw fixing to the bottom of screw.
Attach Hinges
- Insert hinges with blind hole screw fixings attached into holes on toilet bowl.
- Lightly tighten hinges with a screwdriver too allow for later adjustment.
Adjust and Cover Hinges
- Be sure the hinge is all the way forward for proper seat fitting.
- Place the covers onto the hinges.

TROUBLESHOOTING

Low flush volume.
Reason :

a. The position of the actuation rod is too high and not pressing the flush button properly.
b. The air pipe is not installed in the right place resulting in leakage.
c. The actuation rod interferes with the flush valve during the flushing process.

Solution:

a. Re-adjust the fixed position of the bracket.
b. Re-insert the air tube into the quick-connect assembly.
c. Re-adjust the position of the actuation module in the tank.

Does not automatically flush when you wave your hand over the sensor button.
Reason:

a. Insufficient battery voltage.

Solution:

a. Replace with new batteries.

Does not automatically flush when you wave your hand over the wall sensor.
Reason:

a. Hand is outside of the sensing range.
b. Insufficient battery voltage.
c. Code matching is not completed.

Solution:

a. Wave hand within sensing range.
b. Replace with new batteries.
c. Re-match the codes by reinstalling both sets of batteries.

Does not flush, or has a low flush volume when pressing the mechanical flush button.
Reason:

a. The connecting rod of the flush button is too short resulting in poor flushing performance.

Solution:

a. Adjust the length of the connecting rod screwed into the buckle.

There is leakage.
Reason:

a. The connecting rod is too long and the seal washer doesn’t tightly cover the flush outlet.
b. The actuation rod is positioned too low and the seal washer doesn’t tightly cover the flush outlet.
c. The installation position of the drive rod is too low, causing the water stop pad to be far from the drain.

Solution:

a. Shorten the length of the connecting rod or adjust the length of the connecting rod screwed into the buckle.
b. Re-adjust the fixed position of the bracket.
c. Re-adjust the fixed position of the hinge.

ONE-YEAR LIMITED WARRANTY

Swiss Madison® products are made with quality materials and excellent craftsmanship to provide our customers with beautiful, durable, long-lasting products. Should there be any defects in materials or craftsmanship under regular use that are discovered within the first year of installation, Swiss Madison® will provide replacement parts at no charge, or at its discretion, replace any product or part of the product that is deemed defective, under normal installation, use, service or maintenance. This warranty applies only to the original purchaser. Proof of purchase will be required in the instance of a claim. Swiss Madison® recommends all installations of Swiss Madison® products to be conducted by a licensed, professional plumber or contractor. Swiss Madison® will not be held responsible for any damage or product failure due to improper installation, misuse, or failure to utilize a licensed professional for installation. Swiss Madison® is not responsible for any installation or removal costs.

This One Year Limited Warranty Will Be Voided If:

The installation recommendations were not followed by the installer
The product has been moved from its initial place of installation
The product has in any way been modified from its packaged state
The product has been subjected to improper maintenance, abuse, misuse, excessive use of chemicals, accidents, other damages, etc.

Swiss Madison® makes no implication that its products comply with any local building or plumbing codes. It is the consumer’s responsibility and obligation to determine local code compliance prior to and during installation. This warranty extends only to the original purchaser and first consumer. Swiss Madison® is not responsible for any special, incidental or consequential damages associated with the installation, replacement, return, or use of the original purchaser’s product. This includes but is not limited to freight costs, labor, travel time, lost profit, home damages, and other contingent liabilities and costs (including, without limitation, costs associated with ‘professionals’ or ‘experts’, investigations, audits, analyses, attorneys and any other professional/hired services). The Swiss Madison® warranty is a comprehensive and explicit limit of liability. All items not disclosed within the warranty are not addressable within the responsibility of Swiss Madison®. Certain states have variances regarding implied warranties; in those situations, we remain fully compliant. If you have any questions or concerns, please contact us directly at 1-434-MADISON (623-4766)
WARNING: Contents of your order may contain sharp and possibly other harmful pieces and may cause hazards to children and adults. Swiss Madison® is not responsible in any way for personal damages.