Intex SSP-H-20-1 Hot Tub Owners Manual

Intex SSP-H-20-1 Hot Tub Owners Manual

Do not forget to try these other fine Intex products: pools, pool accessories, in-home toys, airbeds, and boats available at fine retailers, or visit our website. Due to a policy of continuous product improvement, Intex reserves the right to change specifications and appearance, which may result in updates to the instruction manual without notice.©2014 Intex Marketing Ltd. – Intex Development Co. Ltd. – Intex Trading Ltd. – Intex Recreation Corp.

IMPORTANT SAFETY RULES
When installing and using this electrical equipment, basic safety precautions should always be followed, including the following.

READ AND FOLLOW ALL INSTRUCTIONS
DANGER

• Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.
• Risk of drowning. Inspect the spa cover regularly for leaks, premature wear, and tear, damage, or signs of deterioration. Never use a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the spa by a child.
• Risk of injury. Replace the damaged cord immediately. Do not bury the cord.
• Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 3.5 m (11.5 feet) of a spa or hot tub.
• Risk of Electric Shock. Do not use the spa when it is raining, thundering, or lightning.

WARNING

• The spa electrical appliance should be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 10 mA.

• Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12V, must be inaccessible to a person in the spa.

• Electrical installation shall fulfill the requirements of local and national standards.

• Parts incorporating electrical components, except remote control devices, must be located or fixed so that they cannot fall into the spa.

• To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

• Children should not use spas or hot tubs without adult supervision.

• To reduce the risk of child drowning, supervise children at all times. Attach and lock the spa cover after each use.

• To reduce the risk of injury:

  • The water in a spa should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and 40°C (104°F) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
  • Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38°C (100°F).
  • Before entering a spa or hot tub, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature-regulating devices varies.
  • The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
  • Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
  • Persons using medication should consult a physician before using a spa since some medications may induce drowsiness while other medications may affect heart rate, blood pressure, and circulation.
  • g) People using medications and/or having an adverse medical history should consult a physician before using a spa or hot tub.
    h) Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.

• People with infectious diseases should not use a spa or hot tub.

• To avoid injury exercise care when entering or exiting the spa or hot tub.

• Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning.

• Pregnant and possibly pregnant women should consult a physician before using a spa or hot tub.

• Water temperature in excess of 38ºC degree may be injurious to your health.

• Do not use a spa or hot tub immediately following strenuous exercise.

• Prolonged immersion in a spa or hot tub may be injurious to your health.

• When pregnant, soaking in hot water for long periods can harm your fetus. Measure the water temperature before entering. Do not enter the spa if the water is hotter than 38°C (100°F). Do not stay in the spa for longer than 10 minutes.

• Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.

• Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hyperthermia and unconsciousness.

• The causes, symptoms, and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37°C (98.6°F). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat; failure to recognize the need to exit the spa or hot tub; unawareness of impending hazards; fetal damage in pregnant women; physical inability to exit the spa or hot tub; and unconsciousness resulting in the danger of drowning.

• The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.

• Always add chemicals to water, never add water to chemicals. Adding water to chemicals may cause strong fumes or violent reactions and hazardous chemical spray.

• Never jump or dive into a spa or any shallow body of water.

• Assembly and disassembly by adults only.

• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• No part of the electrical appliance is to be located above the bath during use.

• Keep the plug of this product more than 4m away from the spa and at a height of 1.2m at least.

• Always unplug this product from the electrical outlet before removing, cleaning, servicing, or making any adjustment to the product.

• Do not bury the electrical cord. Locate the cord so it will not be damaged by lawnmowers, hedge trimmers, and other equipment.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Use only identical replacement parts when servicing.

• To reduce the risk of electric shock, do not use extension cords, timers, plug adaptors or converter plugs to connect the unit to the electrical supply; provide a properly located outlet.

• Do not attempt to plug in or unplug this product while standing in water or when your hands are wet.

• Do not leave the spa empty for an extended period of time. Do not expose the spa to direct sunshine.

• An adequate drainage system must be provided around the spa to deal with overflow water.

• Do not allow the water in the spa to freeze. Do not turn on the spa when the water is frozen.

• Do not use the spa if damaged in delivery and/or malfunctioning in any fashion. Contact the Intex service center for further directions.

• Never use the spa alone or allow others to use the spa alone.

• Never pour water with a temperature higher than 40°C (104°F) into the spa directly.

• Keep all pets away from the spa to avoid any damage.

• Do not add bath oil or bath salt to the spa water.

• The spa must be set up on a level, flat, and smooth surface that is capable of supporting the maximum load of the filled spa with four adult occupants; weight 1136 kg (2500 lbs).

• Provide an adequate drainage system around the spa to deal with overflow water and splashes.

WARNING

This product is provided with an RCD located at the end of the power cord. The RCD must be tested before each use. Do not use the spa if the RCD does not function properly. Disconnect the power cord until the fault has been identified and corrected. Contact a qualified electrician to correct the fault. Do not bypass the RCD. There are no serviceable parts inside the RCD. Opening the RCD will void the warranty.

1. Press the RESET button on the RCD.
2. Turn on the spa electrical equipment.
3. Press the TEST button on the RCD. The RCD indicator should turn off and the electrical equipment should shut off. If the RCD indicator does not turn off, and the electrical equipment does not shut off, the RCD is faulty. Do not use the spa. Contact a qualified electrician to correct the fault.
4. Press the RESET button on the RCD. The indicator on the RCD should turn on. If the RCD indicator does not turn on, the RCD is faulty. Do not use the spa. Contact a qualified electrician immediately to correct the fault.

CAUTION

• Maintain water chemistry in accordance with the manufacturer’s instructions.

PARTS

Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts.

NOTE: Drawings for illustration purposes only. Actual products may vary. Not to scale.

PARTS (continued)
Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts.

PARTS (continued)

Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts.
| REF. NO.| DESCRIPTION| QTY.| PART NO.|
1| CONTROL BASE| 1| 11932
2| CONTROL BASE BACK COVER| 1| 11719
3| CONTROL PANEL (INCLUDED #4 )| 1| 11930
4| CONTROL PANEL BOLT| 3| 11024
5| CONTROL BASE INFLATION CAP| 1| 11831
6| CONTROL PANEL BOLT WRENCH| 1| 11053
7| SPA/COVER INFLATION HOSE| 1| 11830
8| SPA CONTROL INLET/OUTLET O-RING| 2| 11699
9| SPA CONTROL AIR INLET O-RING| 1| 11687
10| SPA DRAIN PLUG| 1| 11696
11| SPA DRAIN VALVE ADAPTOR| 1| 11718
12| FILTER CARTRIDGE HOUSING| 1| 11798
13| FILTER CARTRIDGE| 2| 11692
14| FILTER CARTRIDGE HOUSING LID| 1| 11797
15| INLET/OUTLET PLUG| 3| 11739
16| SPA TUB| 1| 11842
17| SPA COVER| 1| 11841
18| SPA COVER INFLATABLE BLADDER (PRE-INSTALLED IN SPA COVER)| 1| 11689
19| GROUND CLOTH| 1| 11717
20| CHEMICAL DISPENSER| 1| 11614
21| TEST STRIPS| 1| 11855
22| WRENCH| 1| 11742
23| PRESSURE GAUGE| 1| 11741
24| INFLATION HOSE ADAPTOR| 1| 11829
25| MALE BUCKLE| 6| 11698
26| FEMALE BUCKLE| 6| 11799
27| DEFLATION OUTLET CAP| 1| 11934
28| DEFLATION HOSE ADAPTOR| 1| 11935
29| SPA FILTER MOTOR| 1| 11886

When ordering parts, be sure to quote the model number and part numbers.

PRODUCT SPECIFICATIONS

• Maximum seating capacity: 4 adults
• Water capacity: 210 gals (795 L)
• Inner/outer diameter: 57/77 in (145/196 cm)
• Height: 28 in (71 cm)
• Bubble air blower: 1.1HP / 220-240 V / 50 Hz
• Filter pump flow rate: 460 gal/hr (1,741 L/hr)
• Heater power: 2,200 Watts / 220-240 V / 50Hz
• Temperature range: 20ºC – 40ºC (68ºF – 104ºF)
• Temperature rise: 1.5-2.5ºC/hr (3ºF – 4.5ºF/hr)
• Number of Bubble Jets: 120
• Spa tub recommended working air pressure: of 0.083 bar (1.2 psi)

Cord-connected spa with pump, heater, blower, built-in hard water treatment, and control panel. This product requires a minimum of 13 Amps. If the circuit breaker trips, please check that no other appliances or other large loads are on the same circuit as the spa.

SET UP

Site preparation and requirements

• The spa can be installed indoors or outdoors. For household use only.
• Make sure the area is free of sharp objects under or around the spa.
• Provide a properly located power outlet to connect the spa and allow easy access for periodic testing of the cord-mounted RCD.
• Make sure there is enough clearance around the spa for full access to the spa equipment for maintenance and/or service.
• The area shall facilitate draining purposes during long-term spa storage.
• Additional requirements for indoor installation
• Make sure the floor can support the full weight of the filled spa with the maximum number of occupants. Check with a qualified contractor or a structural engineer to verify this requirement.
• Make sure the floor is water-resistant and non-slip surface. Do not install the spa on carpet or other materials that will be damaged by moisture, or condensation.
• Do not install the spa indoors on a second floor above the finished living space due to the possibility of water and humidity damage.
• Humidity is a natural side effect of indoor spa installation. The room shall be properly ventilated to allow moisture to escape. Install a ventilating system to prevent excess condensation, and moisture in the room.

Additional requirements for outdoor installation

• Spa owners may need to comply with local or state laws relating to childproof fencing, safety barriers, lighting, and other safety requirements. Contact your local building code enforcement office for further details.
• Make sure the surface is level, flat, smooth, and strong enough to support the full weight of the filled spa.
• Do not set up the spa on grass or dirt, as this increases the amount of debris entering the spa, and damages the spa floor.
• Do not expose the spa to direct sunlight for an extended period of time.
• It is possible to install and leave the spa outside at a temperature not lower than 4°C (39°F) provided the water temperature inside the spa is higher than 4°C (39°F) and the water inside the circulation system, pump, and pipe is not frozen. Put a “temp barrier mat” between the sea floor and the ground to prevent heat loss from the bottom of the spa and provide better heat retention.

SET UP (continued)

Set up the spa with at least 2 persons.

1. Move the entire package to the selected site. Do not drag the spa tub across the ground as this can cause damage and leakage.
2. Open the carton carefully as this carton can be used to store the spa during long-term storage or when not in use.
3. Lay out all the parts on the ground and make sure all the parts are accounted for. For missing or damaged parts contact the appropriate Intex Service Center listed in the separate “Authorized service Centers” sheet.

Spa Control Unit Assembly

1. Connect the control panel (3) cable plug into the receptacle on top of the spa control base and screw in the plug cover firmly by hand (see drawing 1).
2. Screw the control panel bolts (4) with the provided bolt wrench (6) to secure the control panel (see drawing 2).
3. Plug the spa control unit into an electrical outlet.

Inflation
Inflate the Spa Tub Wall

1. Take out the ground cloth (19) and spread it over the cleared area. Then spread out the spa liner over the ground cloth and point the drain valve towards a suitable draining area.
   Note: Spread the ground cloth with the bubbles facing down over the cleared area where you intend to set up your spa.

2. Press the button located on top of the control base and remove the back cover (see drawing 3).

3. Unscrew the control base inflation cap (5) to reveal the air blower inflation outlet, insert one end of the inflation hose (7) into the outlet and turn to the right to lock it (see drawing 4).

4. Unscrew the air valve cap to reveal the stem in the up position for inflation. Insert the other end of the inflation hose (7) into the valve and turn to the right to lock it in position (see drawing 5).

5. Press the button to turn on the control unit panel buttons first. Press the button to inflate the spa tub wall until it is firm to the touch but not hard (see drawing 6).
   IMPORTANT: Do not over-inflate or use a high-pressure air compressor to inflate.

6. Press the button again to turn it off.

7. Disconnect the inflation hose (7) from the air valve and attach the pressure gauge (23) to the air valve. The pressure gauge indicator should be in the green area for a properly inflated spa tub (see drawing 7). Repeat the previous steps to add more air if necessary.

8. Replace the air valve cap back.
   NOTE: The cap is designed to be screwed on and off. Never exert force as this could cause the complete internal inflation system of the valve to come loose. See “Spa Tub Air Valve Fastening” for valve maintenance.

Inflate the Spa Cover Air Bladder

1. Open the inflation valve and insert the inflation hose (7) into the valve; press to inflate until it is firm to the touch but not hard (see drawing 8).
2. Disconnect the inflation hose (7) from the air blower inflation outlet and the valve.
3. Replace the control base inflation cap (5) back; close and recess the inflation valve.

NOTE: If there is a need to add some air to the spa tub wall or spa cover air bladder after they have been set up, refer to the above “Inflate the Spa Tub Wall” and “Inflate the Spa Cover Air Bladder” sections. The cover air bladder is preinstalled inside the spa cover. If it needs to be reinstalled, place the uninflated air bladder inside the spa cover lip before inflating the bladder.

Deflation
For Spa Tub Wall:

1. Unscrew the cap to reveal the stem, push the stem in and turn 90 degrees right to secure it in the down position (see drawing 9).
2. Once the deflation is completed, push the stem in and turn 90 degrees left to return it to the inflation position.
3. Replace the cap back.

For Cover Air Bladder

1. Pull the valve cap out and squeeze the valve at its base until deflated.
2. Close and recess the valve back.

Spa Control Unit Installation

1. Connect the spa control unit to the spa tub (see drawing 10). Hand-tighten the connectors securely. Do not use tools to tighten.

2. Reinstall the back cover (2) to the spa control base (see drawing 11). The back cover must be installed before using the SPA.
   CAUTION: Do not sit, lean, cover, or place any objects over the spa control unit.

3. Attach the filter cartridge housing assembly to the inside of the spa tub outlet grid (lower position, marked “C”) (see drawing 12). Inflate the spa tub first before installing filter pump fittings.

4. Before filling with water ensure the bottom drain valve caps are securely closed on the inside and outside.

5. Fill the spa tub with fresh water to a level between MIN and MAX marked on the inside of the spa wall. Do not overfill the spa. Never move the spa tub with water inside and/or with the control base attached to the spa as the spa or control base may be damaged.
   WARNING: Never pour water with a temperature higher than 40°C (104°F) into the spa directly. It is recommended to fill the spa tub with lukewarm water for quick heating and energy saving.

6. Place the spa cover and spa air bladder (pre-installed in the spa cover) over the spa tub, and make sure the spa cover buckles are locked using the key provided after pulling the buckled straps tight.
   IMPORTANT: Inspect the spa cover regularly for leaks, premature wear, and tear or deterioration. Never use a damaged spa cover. Ensure the spa is plugged into an electrical socket and press the button to turn on the control unit panel buttons first. Press the button on the control panel to activate the heater, see the “Spa Control Unit Panel” operation section. The heating system is capable of increasing the water temperature by approximately 1.5-2.5ºC (3-4.5ºF) per hour.

OPERATION

SPA CONTROL UNIT PANEL

• Heat Button
• Celsius/Fahrenheit Toggle Button
• Temperature Increase Button
• Temperature Decrease Button
• Water Filter Button
• Bubble Button
• LED Display
• On/Off Button

On/Off Button: Once the unit is plugged in, use this button to activate the control unit panel buttons. The light next to the button is green when activated. Press this button to turn off all currently activated functions.
NOTE: The On/Off button may appear as a black button in the center of the control panel.
Heat Button: Use this button to activate the heating system. The pump will heat the spa water until the water temperature reaches the set temperature. When the spa water temperature drops 1-2°C (1.8-3.6°F) below the set temperature the heating system will restart. When the flame icon on the display is red, the heating system is activated. When the flame icon turns green, the water is at the set temperature. The heating system is at rest and the filtration system will continue working nonstop.

NOTE: To stop the filtration system while the heater is at rest mode, press the flame button first and then the filter button. Pressing the flame button only while the heater is at rest mode will turn off the heating system only and the filtration system will operate for another 24 hours before it turns off automatically.

Celsius/Fahrenheit Toggle button:
The temperature can be displayed in either Fahrenheit or Celsius. The system’s default is Celsius.

CAUTION: NEVER use the spa if indicated water temperature is more than 40°C (104ºF).
Temperature Adjustment Buttons: Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When flashing you can adjust to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 5 seconds to confirm the new value.
NOTE: The default temperature is 20°C (68°F).
NOTE: Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).
ater Filter Button: This button turns the filter pump on and off. If the heating system is activated the filtration system will automatically start. The water filter icon on the display is green when activated.
Bubble Button: Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The bubble icon on the displays is green when activated.
WARNING: Do not run the Bubble system when the cover is attached, air can accumulate inside the spa and cause irreparable damage and bodily harm. LED Display: Once plugged in the LED displays the current water temperature automatically.

NOTE: the built-in hard water treatment function works automatically in conjunction with the filtration system.
IMPORTANT: The following conditions will lead to slow water heating.

• The ambient temperature is lower than 10ºC (50ºF).
• Outdoor wind speed is above 3.5-5.4m/s (8-12 mph).
• The air bubble function is activated when heating the spa water.
• The spa is not properly covered with the spa cover when the water is heating.

LED CODE CHART

E90

| ****

No water flow

| •   Turn off and unplug the control unit.

•   Ensure the outlet cover grid is clean and free

from obstructions.

•   Clean or replace the cartridge, see Maintenance and Storage section.

•   Ensure the in/outlet connections on the spa tub and filter pump are not blocked.

•   Keep the spa water properly sanitized to ensure a clean and unclogged filter cartridge.

•   If problem persists, contact Intex Service Center.

E94

| ****

Water temperature too low

| •   If the ambient temperature is below 4°C (39°F),

we recommend not to use the spa.

•   Turn off and unplug the control unit, add some warm water to raise the spa water temperature above 5°C (41°F), then press the  button to heat up the water to the desired temperature.

•   If problem persists, contact Intex Service

center.

| ****

Water temperature too high

| •   Turn off and unplug the control unit. When the water has cooled down, plug the RCD and restart all over again.

•   Turn the heater off, then press the filter and

bubble buttons to lower the water temperature.

•   If problem persists, contact Intex Service Center.

E95

E96

| ****

System Error

| •   Turn off and unplug the control unit, use the cap to stop the water from flowing out of the tub, disassemble and drain out the control unit. Reassemble the control unit back to the tub. Plug the RCD and restart all over again.

•   If problem persists, contact Intex Service Center.

E97

| ****

Dry-fire Protection

| ****

•   Contact Intex Service Center.

E99

| ****

Water temperature sensor broken

| ****

•   Contact Intex Service Center.

END

| After 72 hours of operation, the pump will hibernate and the rapid heating and water filtration functions are disabled.| ****

•   Press the  button to re-active the filter pump.

MAINTENANCE AND CHEMICALS

WARNING
Always unplug this product from the electrical outlet before removing, cleaning, servicing, or making any adjustments to the product.

Water Sanitation
The spa owner must regularly check and keep the spa water sanitized with scheduled maintenance (daily, if necessary). Adding sanitizer and another chemical will control bacteria and viruses present in the spa water. The maintenance of a proper water balance through the appropriate use of sanitizers is the single most important factor in maximizing the life and appearance of the spa tub as well as ensuring clean, healthy, and safe water. Proper technique is important for water testing and treating spa water. See your pool/spa professional for chemical, sanitizer, test kits, and testing procedures questions.

CAUTION: ALWAYS FOLLOW THE CHEMICAL MANUFACTURER’S DIRECTIONS AND THE HEALTH AND HAZARD WARNINGS.
Do not add chemicals if the spa is occupied. This can cause skin or eye irritation. Concentrated chlorine solutions can damage the spa tub. In no event is Intex Recreation Corp., Intex Development Co. Ltd., their related companies, authorized agents and service centers, retailers, or employees liable to the buyer or any other party for costs associated with the loss of spa water, chemicals, or water damage.

Maintenance of Spa Water and Cartridge
Protect all spa occupants from possible water-related illnesses by keeping the spa water clean and sanitized. Always practice good hygiene. To ensure proper spa water quality follow these procedures:

1. Inspect and clean the filter cartridge every day, and change the filter cartridge every 3 days.
   • Unscrew the cartridge housing assembly from the spa tub wall and remove the cartridge (see drawing 13).
2. Change the spa water every 3 days. See the “Spa Tub Drainage” and “Spa Tub Cleaning” sections for details.
3. Use spa chemicals to maintain proper water chemistry. Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.
4. All occupants must shower before entering the spa.

Water Chemistry Balance
Maintain the spa water pH level between 7.2 and 7.8, total alkalinity level between 80 and 120 ppm, and free chlorine level between 2 to 4 ppm. Use the included test strips to test the spa water chemistry before each use of the spa and continue to test the water no less than once a week.

The Test Strips can test the “Free Chlorine”, “pH”, “Total Alkalinity” and “Calcium Hardness” levels at the same time:

1. Dip the entire strip into the water and remove it immediately.
2. Hold the strip level for 15 seconds. Do not shake excess water from the strip.
3. Compare the strip pad to the color chart on the packaging label. If necessary, adjust the chemical level in the pool water.

NOTE: Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date. Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the warranty.
Use the included chemical floater dispenser to administer chlorine [chemical tablet size: less than 1” (2.5cm) diameter] into the spa water. Add 1 tablet into the dispenser. Always follow the chemical manufacturer’s directions. Remove the chemical floater dispenser when the spa is in use. Never let chlorine come in contact with the spa tub if it is not completely dissolved.

IMPORTAN T: Press the button on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding another one to the water.

SPA WATER CHEMISTRY AND BALANCE

Preferred Water Chemistry Reading

| Minimum| Ideal| Maximum
Free Chlorine| 2 ppm| 2 – 4 ppm| 5 ppm
pH| 7.2| 7.2 – 7.6| 7.8
Total Alkalinity (TA)| 60 ppm| 80 ppm| 120 ppm
Calcium Hardness (CaCO 3 )| 100 ppm| 150–250 ppm| 350 ppm
Saturation Index (SI)| –0.3| 0| +0.3
Water Temperature| 20ºC / 68 ºF| 20–40ºC / 68–104ºF| 40ºC / 104ºF

Free chlorine: is the chlorine residual present in the spa water.
Result if too low – Inadequate level of disinfection.
Result if too high – cause odor problems, skin & eye irritation, corroded metals, and other materials.
pH: a value that indicates how acidic or basic the spa water is.
Result if too low – Corroded metals, eye & skin irritation, and destruction of total alkalinity.
Result if too high – Scale formation, cloudy water, shorter filter/heater runs, eye & skin irritation, poor chlorine efficiency.
Total Alkalinity (TA): indicates the degree of the water’s resistance to pH change. It determines the speed and ease of pH change, so always adjust total alkalinity before adjusting the pH level.
Result if too low – Corroded metals, eye & skin irritation. Low alkalinity will cause the pH to be unstable. Result if too high – Scale formation, cloudy water, shorter filter/heater runs, eye & skin irritation, high chlorine demand.
Calcium Hardness (CaCO3) : refers to the amount of calcium and magnesium dissolved in the water. Result if too low – Difficulty balancing water, corrosion of metal components, eye & skin irritation and water foaming.
Result if too high – Scale formation, cloudy water, eye & skin irritation, difficulty balancing water, and filter/heater inefficiency.
Saturation Index (SI): temperature, calcium hardness concentration, total alkalinity, and pH represent the main factors influencing scale formation. The tendency of water to either form scale or corrode is indicated by the Saturation Index (SI): SI = pH+TF+CF+AF-12.1
Where: TF = Temperature Factor; CF = Calcium Hardness Factor; AF = Total Alkalinity Factor

Water Temperature| TF| Calcium Hardness (ppm)| CF| Total Alkalinity (ppm)| AF
---|---|---|---|---|---
(ºC)| (ºF)
8| 46| 0.2| 75| 1.5| 50| 1.7
12| 54| 0.3| 100| 1.6| 75| 1.9
16| 61| 0.4| 150| 1.8| 100| 2.0
19| 66| 0.5| 200| 1.9| 150| 2.2
24| 75| 0.6| 250| 2.0| 200| 2.3
29| 84| 0.7| 300| 2.1| 300| 2.5
34| 93| 0.8| 400| 2.2| 400| 2.6
40| 104| 0.9| 500| 2.3| —| —
—| —| —| 1000| 2.6| —| —

Test the water pH, Temperature, Calcium Hardness, and Total Alkalinity levels. Use the equivalent Factors in the SI equation.

• SI = 0, Balance
• If SI > 0, Scaling or cloudy water condition.
• If SI < 0, Corrosive to metals or eye & skin irritating condition.
• The SI is considered satisfactory if the value is within the -0.3 to +0.3 range. Zero being perfect.

SPA WATER CHEMISTRY AND BALANCE (continued)

SPA Water Adjustment
How to adjust the spa water chemistry when the levels are off the range.
CAUTION: Always follow the chemical manufacturer’s directions and the health and hazard warnings.

Total Alkalinity (TA) Adjustment
Remove the spa cover to aerate the water and use the included test strips to check the chemistry level. Ensure the chlorine level in the water is between 2-4 ppm first, as chlorine will affect the TA test result. If the TA level (and not the pH) is higher than 120 ppm, to lower the TA level, you add muriatic acid (hydrochloric acid) or sodium bisulfate. If the TA level is lower than 60 ppm, you add sodium bicarbonate. For example, if the TA level is 180 ppm, the desired decrease is 60 ppm, from the below chart, you need to add 0.269 Lb (121 g) of sodium bisulfate or 0.101 qt (96 ml) of muriatic acid. If the test strip color is between 180 ppm and 240 ppm, and close to 180 ppm, you can also add 0.269 Lb (121 g) of sodium bisulfate or 0.101 qt (96 ml) of muriatic acid. If the reading is more than 240 ppm, you can add sodium bisulfate or muriatic acid to the water drop by drop until the test strip indicates a 240 ppm reading, then add 0.528 Lb (238 g) of sodium bisulfate or 0.202 qt (192 ml) of muriatic acid.
NOTE : After adjustment, retest the water after 24 hours and adjust again if necessary.

Lowering Total Alkalinity
Amount of Sodium Bisulfate to lower Total Alkalinity

Amount of Muriatic Acid to lower Total Alkalinity

Raising Total Alkalinity
Amount of Sodium Bicarbonate to raise Total Alkalinity

pH Adjustment
After the total alkalinity has been lowered to 120 ppm or raised to 80 ppm and the pH is still high or low, you can adjust it using the following chart.

SPA WATER CHEMISTRY AND BALANCE (continued)

Lowering pH
Lowering pH Using Muriatic Acid

Lowering pH Using Sodium Bisulfate

8.4→7.2                       7.8→7.2

---|---|---
|

210 gal

(800 L)

| 120 ppm| 0.028 qt| 0.019 qt
26 mL| 18 mL
80 ppm| 0.018 qt| 0.013 qt
18 mL| 12 mL

Raising pH

8.4→7.2                      7.8→7.2

---|---|---
|

210 gal

(800 L)

| 120 ppm| 0.071 Lb| 0.047 Lb
32 g| 21 g
80 ppm| 0.047 Lb| 0.032 Lb
21 g| 14 g

Raising pH Using Sodium Bicarbonate

6.8→7.2

210 gal

(800 L)

| 120 ppm| 0.541 Lb
243 g
80 ppm| 0.361 Lb
163 g

Calcium Hardness Adjustment
Use the included test strips to check the water hardness level and adjust it following the below chart.

Lowering Calcium Hardness
If your household water supply is treated with a softener, mix the spa hard water with the soft water according to the water volume ratio chart to lower the calcium hardness:

Lowering Calcium Hardness Using Soft Water

Raising Calcium Hardness
If the calcium hardness level in the spa water is lower than 100 ppm, add 89 g or 0.197 Lb of calcium chloride into the spa water.

WARNING
Muriatic acid is a caustic chemical and the liquid solution of sodium bisulfate (NaHSO4) is highly acidic. Handle all chemicals with care and wear extra personnel protective equipment including goggles and gloves. It is very important not to splash acid onto your skin or clothing, or into your eyes.

MAINTENANCE

Spa Tub Drainage

1. Turn off the spa control unit.

2. Connect the drain valve adaptor to a garden hose and point the other end of the garden hose to a suitable draining area (see drawing 14).

3. Remove the drain valve cap from the outside of the spa tub and attach the drain valve adaptor to the drain valve (see drawing 14).

4. From inside of the spa tub, open the drain valve cap, water will start flowing out from the garden hose.

5. When the water stops draining, disconnect the spa control unit from the spa tub wall. Lift the spa tub wall from the side opposite the drain, leading any remaining water to the drain and emptying the spa completely (see drawing 15).

6. Attached is the inflation hose (7) to the air blower inflation outlet on the
   control unit.

7. Turn on the spa and press the button, aim the inflation hose at the inlet/outlets on the spa tub and spa control unit to dry out any water in the piping system (see drawings 16 & 17).

8. Use a clean towel to wipe up any remaining water and moisture on the spa tub and spa control unit.

9. Ensure the spa tub and spa control unit are thoroughly dried.
   NOTE: The enclosed plugs (15) can be used to cover the water inlet and outlet connectors from the inside of the spa tub to prevent water from flowing out.

Spa Tub Cleaning
If dirt is visible in the water or water becomes cloudy and proper water chemistry does not clear it up, change the water and clean the spa tub. See the “Spa Tub Drainage” section on how to drain the spa. While empty, remove the cartridge housing from the inside of the spa tub wall, and clean and/or replace the filter cartridge. Use a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before refilling with clean water.
IMPORTANT: Do not use steel wool, hard brushes, or abrasive cleaners.

Spa Tub Air Valve Fastening
Check the spa tub air valve for leakage and tightness before use. If air is leaking from the air valve, use the provided wrench (22) to tighten the air valve as follows:

1.  Make sure the spa tub is deflated, open the air valve cap, and insert the wrench (22) into the air valve body (see drawing 18).
2. With one hand, hold the backside of the air valve base from the inside of the spa tub wall and turn the wrench (22) clockwise.
   IMPORTANT: Never adjust the air valve base when the spa is in use or filled with water. Only use the air valve wrench if the air valve is loose or there is leakage around air valve base. Do not over-tighten the air valve: over-tightening can damage the valve. Just ensure the air valve is snug and not leaking.

Spa Cover
The attachment buckles of the cover are locking buckles. Two keys are provided in the plastic bag with the manual and other accessories. Each buckle is marked with “locked” and “unlocked” symbols for easy operation: put the key into the slot on the buckle and turn it to the appropriate position to lock or unlock the buckle respectively. To assure safety from unauthorized access, always put the cover on when the spa is not in use and lock all buckles. Always keep the keys out of reach of children. In case you misplace the keys, you can use any similar size flat screwdriver to lock or unlock the buckles. Inspect the spa cover regularly for leaks, premature wear, and tear, damage, or signs of deterioration. Never use a worn or damaged cover: it will not provide the level of protection required to prevent unsupervised access to the spa by a child.

MAINTENANCE (continued)

Spa Tub and Cover Air Bladder Repair Use the enclosed repair patch to repair any puncture:

• Clean and dry the area to be repaired thoroughly.
• Remove the patch backing paper and press the patch firmly over the puncture. Smooth out the surface to remove any air bubbles under the patch.

IMPORTANT
The ambient temperatures of the air have an effect on the spa tub’s internal pressure. The air inside of the spa tub may expand and contract with varying temperatures leading to reduce pressure inside of the spa tub. If this occurs, simply use the provided pressure gauge to check the internal air pressure and add more air if necessary.

STORAGE

1. Drain and clean the spa following the “Spa Tub Drainage” and “Spa Tub Cleaning” sections.

2. Reverse set-up instructions to deflate and disassemble the spa tub, spa control unit, and spa cover air bladder.

3. To deflate the tub and the cover air bladder:

   • Open the deflation outlet cap (27) with the included bolt wrench (6) (see drawing 19).
   • Insert the deflation hose adaptor (28) into the deflation outlet.
   • insert inflation hose (7) over the deflation hose adaptor (28).
   • Insert the other end of the inflation hose into the tub air valve and cover the air bladder valve.
   • Press the air bubble button to deflate.
   • When deflation is completed reverse the above steps and ensure the deflation outlet cap (27) is securely fastened.
     Caution : Only use for the purpose described in this manual. Keep the inflation hose away from water or small objects when the deflation function is activated to avoid damage to the blower motor.

4. Make sure all the spa components and accessories are thoroughly clean and dry before storage. Air-dry the spa tub in the sun for an hour before folding.

5. Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner.

6. Prepare additional new cartridges for next time use.

7. Store the spa tub and accessories in a dry, temperature controlled, between 0º – 40ºC (32º – 104ºF), storage location.

8. The original packing can be used for storage.

TROUBLESHOOTING

TROUBLESHOOTING

PROBLEM| CAUSE| SOLUTION
NO DISPLAY/SPA CONTROL UNIT DOES NOT WORK| •   Spa is unplugged or off.

•   Control panel cable plug loose.

•   Power failure.

•   RCD tripped.

•   RCD broken.

| •   Ensure the spa is plugged and switched on.

•   Ensure the control panel cable plug is firmly

attached to the control base receptacle.

•   Check power source.

•   Reset the RCD.

•   Contact Intex Service Center.

HOUSEHOLD CIRCUIT BREAKER TRIPPED| •   Circuit breaker under rated.

•   Overloaded circuit breaker.

•   An electrical fault in the line.

| •   Ensure correct circuit breaker rating.

•   Provide a dedicated circuit breaker feeding the

spa electrical outlet only.

•   Contact a qualify electrician to correct the

electrical fault.

NOT HEATING PROPERLY| •   Temperature set too low.

•   Dirty filter cartridge.

•   Water temperature decreasing during heater STANDBY mode.

•   Heating element failed.

| •   Increase the temperature and attach the spa

cover.

•   Clean or replace the filter cartridge in time.

•   If heater is in STANDBY mode, press the flame button

twice to heat up the water to the set temperature.

•   Contact Intex Service Center.

BUBBLE AIR BLOWER DOES NOT WORK| •   Air blower pump is too hot.| •   Turn off and unplug the spa. Let it cool down and restart all over again.

•   If problem persists contact Intex Service Center .

FILTRATION PUMP NOT WORKING| •   Dirty filter cartridge.

•   Filtration inlet and/or outlet clogged.

•   Filter pump motor failed.

| •   Clean or replace the filter cartridge in time.

•   Check and clean filtration inlet and outlet regularly.

•   Contact Intex Service Center.

WATER NOT CLEAN| •   Cartridge assembly not properly attached.

•   Insufficient filtering time.

•   Dirty filter cartridge.

•   Improper water maintenance.

•   Filtration inlet and outlet clogged.

| •   Ensure the cartridge assembly is properly attached.

•   Increase filtration time.

•   Clean or replace the filter cartridge in time.

•   Keep the spa water properly sanitized. Refer to the chemical manufacturer’s instructions.

•   Check and clean filtration inlet and outlet regularly.

PUMP CONNECTORS ARE NOT LEVEL WITH THE SPA CONNECTORS| •   One characteristic of PVC is that

it changes shape, which is normal.

| •   Elevate the pump with wood or another type of insulated material to bring the pump’s connectors level with the spa’s connectors.
TUB HAS A STRANGE SHAPE| •   Expanded internal air pressure by

strong sunshine.

| •   Do not expose the product under direct sunshine.

•   Check the air pressure and release air if necessary. During very hot weather, you must check to see whether it is necessary to release some air. This is to avoid any possible damage to the tub.

TUB LOSES AIR PRESSURE| •   Air valve cap loose.

•   Air valve base loose.

•   Hole, cut or split on spa tub.

| •   Ensure air valve cap is securely closed.

•   Fill up the spa tub with air then make sure the air valve base is tighten, see “Spa Tub Air Valve Fastening” section.

•   Put liquid soap and water in a squirt bottle and spray on seams. If there is a leak it will bubble. After you find the leak, clean and dry the leaking area, then apply the repair patch that comes with your spa.

LEAKING BETWEEN SPA TUB CONNECTORS AND CONTROL UNIT CONNECTORS| •   Spa control base inlet/outlet connections

not securely tight.

•   Spa control base inlet/outlet o-ring

missing/dirty.

| •   Tighten inlet and outlet connections.

•   Coat the o-ring with petroleum jelly for water proof.

•   Remove grid from inside spa with a screwdriver, ensure inlet/outlet O-ring is in place, clean and not damaged.

SPA IS TOO NOISY IN FILTRATION MODE ONLY| •   Control base components not securely

attached.

•   Control base ground not level and firm.

•   Spa filter motor failed.

| •   Ensure control panel, back cover and all inlet/outlet

are securely connected.

•   Ensure ground is level, firm and smooth.

•   Replace the failed filter motor with a new one.

WARRANTY

Your PureSpa has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This Limited Warranty applies only to the PureSpa listed below. The following provision is only valid within the European member states countries: The legal regulation of Directive 1999/44/EC will not be affected by this Intex warranty. The provisions of this Limited Warranty apply only to the original purchaser and is not transferable. This Limited Warranty is valid for the period noted below from the date of the initial retail purchase. Keep your original sales receipt with this manual, as proof of purchase will be required and must accompany warranty claims or the Limited Warranty is invalid.

PureSpa Warranty – 1 Year
If a manufacturing defect is found within the periods noted above, please contact the appropriate Intex Service Center listed in the separate “Authorized Service Centers” sheet. The Service Center will determine the validity of the claim.
IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX, THEIR AUTHORIZED AGENTS, OR EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES.

This Limited Warranty does not apply if the products are subject to negligence, abnormal use or operation, accident, improper operation, improper voltage or current contrary to operating instructions, or to damage by circumstances beyond Intex’s control, including but not limited to, ordinary wear and tear and damage caused by exposure to fire, flood, freezing, rain, or other external environmental forces. This Limited Warranty applies only to those parts and components sold by Intex. The Limited Warranty does not cover unauthorized alterations, repairs, or disassembly by anyone other than Intex Service Center personnel.
The costs associated with the loss of pool water, chemicals, or water damage are not covered by this warranty. Injury or damage to any property or person is not covered by this warranty.

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