NanaWall PrivaSEE Single Track Sliding Frameless System Owner’s Manual

: October 30, 2023
: NanaWall

Table of Contents

NanaWall PrivaSEE Single Track Sliding Frameless System
Product Installation Instructions
Installation Instructions
FRAME ASSEMBLY AND INSTALLATION
INSTALLATION OF FLOOR
PANEL INSTALLATION FOR ALL SLIDING PANELS
GAPS AND ADJUSTMENT
SOCKETS
INSTALLATION OF SINGLE ACTION
- PANEL INSTALLATION
FINAL STEPS
Operation and Maintenance of Nanawall Products
Warranty
- ADDITIONAL SERVICE INFORMATION
Contacts
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

NanaWall PrivaSEE Single Track Sliding Frameless System

The NanaWall PrivaSEE Single Track Sliding Frameless System is a glass partition system that provides privacy and sound insulation for interiors. The system is shipped with all necessary components, except screws, bolts, and shims to anchor the unit to the opening.

The system has pre-assembled panels with glass that are ready to be attached to the installed frame. The panels have two upper carriers for each sliding panel and with specified locking. The sequence of labeling of panels starts from the left looking from outside with the left most panel labeled Panel #1.

Product Installation Instructions

It is highly recommended to use an independent NanaWall Certified Installer, if available, or at least an installer who has some experience in installing NanaWall systems. Before beginning installation, read complete instructions carefully.
Please pay special attention to the thickness of glass. The NanaWall glass thickness for the panels is based on the Glass Association of North America (GANA) recommended minimum glass thickness for fully tempered Interior butt glazed fixed glass panels.
Check all parts carefully before assembly. Depending on the unit ordered, some of these parts may already be preinstalled on the panels. Check that the sizes of the frame components and panels match with what was ordered.

Maximum Unit Height and Panel Sizes

| Single Action Hinged End Panels (Non-sliding)| Sliding Panel| Sliding Panel
---|---|---|---
Maximum Unit Height| 10′ 6 (3200mm)| 10′ 6 (3200mm)| 10′ 6 (3200mm)
Maximum Panel Width| 3′ 7 (1100mm)| 4′ 1 (1250mm)| 4′ 1 (1250mm)
Maximum Panel Sizes and Weights with Glass Thickness of 1/2
(12mm)| –| 3′ 7 (1100mm)| 4′ 1 (1250mm)

Panel #3: single action offset end panel with floor closer and Mortise cylinder (on inside, only)
Panel #2: sliding panel with foot-activated lock and automatic interlock

This Owner’s Manual contains instructions on the installation, operation, maintenance and warranty of the NanaWall PrivaSEE Single Track Sliding Frameless System. This manual is to be used by the installer for installation and is to be kept by the Owner for reference. Replacement parts can be ordered directly through NanaWall Systems.

Installation Instructions

The installation of the PrivaSEE System requires a working knowledge and experience in the use of tools, equipment and methods necessary for the installation of aluminum doors, storefronts, and/or partitions. This practice assumes a familiarity with preparing a proper and structurally sound opening, proper structural support for stacking bays, proper anchorage, waterproofing, caulking, and sealing and assumes an understanding of the fundamentals of building construction that affect the installation of large horizontal single track sliding systems.

A crew of at least 2 persons is needed. These systems can be heavy. Use safe lifting techniques to avoid injury and product damage. Highly recommended is using an independent NanaWall Certified Installer, if available, or, at least, an installer who has some experience in installing NanaWall systems.

IMPORTANT: READ COMPLETE INSTRUCTIONS BEFORE BEGINNING INSTALLATION. INSTALL AS RECOMMENDED; OTHERWISE, THE UNIT MAY NOT FUNCTION PROPERLY AND ANY WARRANTY, WRITTEN OR IMPLIED, WILL BE VOID.

CAUTION

As regulations governing the use of glazed windows, doors, storefronts and/or partitions vary widely, it is the responsibility of the building owner, architect, contractor, or installer to ensure that products selected conform to all applicable codes and regulations, including federal, state, and local. Nana Wall Systems, Inc. can assume no obligation or responsibility whatsoever for failure of the building owner, architect, contractor, or installer to comply with all applicable laws and ordinances and safety and building codes.

Please pay special attention to the thickness of glass. The NanaWall glass thickness for the panels is based on the Glass Association of North America (GANA) recommended minimum glass thickness for fully tempered Interior butt glazed fixed glass panels. The PrivaSEE system is shipped with all necessary components. However, not included are screws, bolts, shims, etc. to anchor the unit to the opening. The frame is shipped knocked down and needs to be assembled. Panels are pre-assembled with glass, ready to be attached to the installed frame. In most cases, all rollers, pivots, brushes and lockings are pre-attached to the panels.

DESCRIPTION OF SUPPLIED PARTS

First look for an envelope in the shipment, which contains drawings of the elevation, the layout of the unit and an Installation Manual. This information together with the Custom Product Drawings provided by NanaWall at the time of order will be needed for a successful installation. As there is no “standard” configuration for PrivaSEE units, see Diagram 1 which shows the elevation and layout of a 3 panel unit to illustrate the installation process. Some items may not be applicable for your unit. Inspect the custom product drawing, indicating size, configuration and labeling of the unit ordered.

Check all parts carefully before assembly. Depending on the unit ordered, some of these parts may already be preinstalled on the panels. Check that the sizes of the frame components and panels match with what was ordered.The elevation drawing shows the sequence and number of panels, which depends on the model ordered. The drawing is always viewed from the outside, but the locking shown is what is on the inside. The panels are pre-assembled with two upper carriers for each sliding panel and with specified locking. The sequence of labeling of panels starts from the left looking from outside with the left most panel labeled Panel #1.

DIAGRAM 1: EXAMPLE OF A 3 PANEL UNIT (in this case shown from the inside looking out to show the locking hardware and floor closer)

Panel #3: single action offset end panel with floor closer and Mortise cylinder (on inside, only)
Panel #2: sliding panel with foot activated lock and automatic interlock
Panel #1: sliding panel with automatic interlock and foot activated lock

Other components include

Tubo100, other handles or other hardware, as ordered may not be pre-attached to the panels and will be in the hardware box or shipped separately.
The upper track components consisting of the head track in the opening, the stacking route(s) and the stacking bay(s) as shown in the layout drawing of your unit. The drawing shows how they are labeled and how they have to be connected. The joints for the segments are indicated and necessary connectors for connecting different upper track pieces are provided.
The removable head track (RHT) portion to insert the rollers on panels is indicated on the layout drawing.
Side jambs
Floor closer
Vertical H- and h-gaskets to be cut to size and field applied.
Parts of the overhead door closer (if any) are pre-attached to the top rail.
Parts of the overhead door closer (if any) are pre-attached to the top rail
The locking receiver for the Reverse Tubo200 to be installed on the side of the head track will be in the hardware box.

HANDLING OF COMPONENTS

Upon receipt, inspect the shipment to ensure it is in good condition.
Make sure that all components and hardware, which might be shipped separately, does not get lost.
Store in a clean and dry location and protect against defacement or damage, especially to the edges of panels.

PREPARATION OF THE OPENING AND SUPPORT STRUCTURE ABOVE

Make rough opening width at least 1/2″ wider on either side than the outside unit frame width and rough opening height about 3/4″ (or less) taller than the total unit height depending on how level the support structure above is (check to comply with applicable codes for maximum shim space allowed). See Sheet 2 of the Installation Manual. It is important that the opening be the correct size. Note that the outside frame height of the unit ordered is measured from the finished floor.

Product performance that includes operation, depends on having the gap between the bottom of the panel and the finished floor level to be maintained at 7 mm (1/4″) and also the gap between the top of the panel and the bottom of the head track to be maintained at a nominal gap of 15 mm (9/16″). The running carriages can be adjusted, if needed. The finish floor needs to be absolutely level across the length of the opening and in the stacking bay.

The track length and layout have been supplied based on the configuration and sizes chosen and approved. Please refer to the layout drawing of your particular PrivaSEE project for the correct location of the support structure (by others) for the support of the head track at the opening, stacking route and stacking bay. It is important that the system is properly supported at the top and at the proper locations.

IMPORTANT: Any application should take into consideration the following:

As the PrivaSEE single track sliding system is a top hung system, it is essential that a proper substrate with the proper size and thickness be used for the support structure above not only as support for the head track in the opening but support of the head track at all locations including the stacking bay and stacking route.
The structural integrity of the support structure is critical for proper operation. Vertical deflection of the header under full live and dead loads should be the lesser of L/720th of the span and 1/4″ (6 mm). It should be designed to accommodate the total weight of the panels in the opening and in the stacking area (8lb/ft² for 1/2″ [12 mm] tempered glass).
Structural support for lateral loads, and other lateral forces must also be provided.
A qualified structural engineer or architect should be used to determine the proper construction details and support structure to be used in your particular application.
The rough opening should be reasonably level, plumb, and square at all points. There should be no unevenness or bowing. Make sure that the header is not tilted or twisted. There should be no bumps on the floor. The sides should be in the same vertical plane and not offset of each other. A transit/laser and other similar precise measuring equipment should be used. YOU NEED TO ADJUST THE FLOOR AT THE OPENING TO MAKE IT ABSOLUTELY LEVEL.
If planning to drill into post tensioned concrete, a structural engineer and architect has to be consulted.
The finish floor will need to be perfectly level with no unevenness – both in the opening and stacking area.
Installations into heavy gage all metal studs must have wood backing.
For better performance, it is strongly recommended that all dead loads such as upper levels, etc. be constructed and reasonable time for it has been allowed to settle before a unit is installed.

To avoid future problems, do not install your unit until the rough opening and the support structure have been correctly prepared.

UNIT INSTALLATION

The Installation of the unit is described in the Installation Manual:

Sheet 1. Required Tools
Sheet 2. Rough Opening and Unit Dimensions
Sheet 3. Head Track in “kd” (knocked down) Condition
Sheet 4. Head Track Connector for Side Jambs
Sheet 5. Assembly of Head Track
Sheet 6. Head Track Shimming
Sheet 7. Installation Sequence of Panels
Sheet 8. Panel Alignment and Height Adjustment
Sheet 9. Single Action Offset End Panel Adjustment
Sheet 10. Drilling Holes for Floor Sockets
Sheet 11. Offset Pivot Point and Floor Closer for Single Action Offset End Panel
Sheet 12. Field Applying Vertical H- and h-gaskets and Height Adjustment of Bottom Compression Seal
Sheet 13. Installation of Mortise Cylinder (on Inside, only)

FRAME ASSEMBLY AND INSTALLATION

Since there can be an infinite number of variations of stacking options and configurations, it is not possible to have step by step specific instructions that will apply to all units installed. Below are general instructions that focus on the installation of a 3 panel unit as shown in Diagram 1. This may not exactly apply to your particular unit. Please refer to the Custom Product Drawings for your specific project.

Warning: The key to having a properly installed and operating PrivaSEE system is to install a perfectly plumb, level, and square frame at the correct height from the level finish floor, then after the panels are installed, install the adjustable floor sockets such that they are precisely aligned to the panel locking.

Step A1

Look for the labels on the different upper track segments, side jambs and sill segments and set them on the floor as per the layout on the product drawing.

Step A2

Attach as many of the upper track pieces together that could be supported and installed easily as one piece. Use the connectors and set screws provided. See Sheet 5 of the Installation Manual. Make sure that the correct angles between segments are maintained and that the transitions between the track segments are perfectly aligned and smooth.

Step A3

Add the top connector pieces for the side jambs on both ends of the top track. Add some caulking to the top cover plate and fix it to the top track from the side.

Step A4

The roller access head track section is a removable section in the head track (RHT). This section will need to be later removed when the panels are installed.

Step A5

The head track is pre-drilled in the factory with anchorage holes at spacing’s of about 10″ (250 mm) for 5/16″ (8 mm) diameter screws or bolts. See Sheet 3 of the Installation Manual.

The correct fastener spacing in the support structure within the opening depends on substrate material, design windload pressures of project, panel height and other requirements of the project. All anchoring details and requirements should be determined and verified by the project structural engineer. Please pre-drill any additional anchorage holes as needed. The spacing of anchorage devices in the stacking bay should be every 4″ (100 mm) and in the stacking route every about 10″ (250 mm). Please pre-drill any additional anchorage holes as needed.

Use appropriate anchorage devices depending on the project lateral load requirements and adjacent substrate material and construction. If the factory pre-drilled holes are sufficient, then 5/16″ (8 mm) diameter screws can be used. Make sure they are corrosion resistant and that the screw head is small enough to fit inside the slot in the middle of the head track, otherwise it will interfere with the running carriages. Anchorage devices should penetrate (embedment) or hold sufficiently to the opening to withstand necessary lateral loading. Attention should also be made to the minimum edge distance that must be maintained for different substrates. Generally, for wood frame, minimum embedment is 2 1/2″ and minimum edge distance is 3/4″ (19 mm), for concrete minimum embedment is 1 1/4″ (32 mm) and minimum edge distance is 2″ (51 mm).

Step A6

For all anchorage options, set the assembled part of the upper track into the rough opening at the proper position, relative to the support structure and the finish floor.

Step A7

Support the upper track temporarily in a safe manner.

Step A8

Place hard plastic horseshoe shims tightly at every fixing point between the upper track and the header. Anchor the head track with appropriate screws through the predrilled holes or as needed. See Sheet 6 of the Installation Manual.

Step A9

Assemble and install other segments of the upper track in a similar manner. Make certain that the angles between different upper track components are exact. If the stacking bay has parallel legs, make sure that the legs are exactly parallel.

IMPORTANT: ADJUST EACH ANCHORAGE POINT AS NEEDED TO MAKE THE UPPER TRACK ABSOLUTELY LEVEL AND PLUMB. USE A TRANSIT/ LASER AND OTHER SIMILAR PRECISE MEASURING EQUIPMENT TO MAKE THESE DETERMINATIONS. MAKE SURE NO SHIMS ARE FORCED TO ENSURE THAT THE UPPER TRACK IS NOT BOWED.

Upper track segments must be joined such that they are even, tight and aligned perfectly. Otherwise, the running carriages may wear out prematurely, which will then not be covered by warranty. Placing shims at the meeting points of track segments may help in keeping the segments even, even though there may not be anchorage holes at this point. See Sheet 5 of the Installation Manual. Make sure that all surfaces of the upper track are clean and free of any debris, especially cuttings from drilled holes. Do not attach anything from the side against the head track.

Step A10

Install the side jamb by pre-drilling holes for the anchorage devices to connect the side jamb to the opening. See Sheet 5 of the Installation Manual. Use appropriate screws or anchorage devices as described in Step A5 above. Set the side jambs in place and support them temporarily with clamps. Place hard plastic horseshoe-type shims tightly at every anchorage point between the side jamb and the wall to make the side jamb absolutely square and straight. Anchor the side jambs through the pre-drilled holes and shims.

IMPORTANT: Make sure no shims are forced to ensure that the frame sections are not bowed. Check frame constantly to be certain that it is level, plumb, and square. A transit/laser and other similar precise measuring equipment should be used to make these determinations. Make sure that all surfaces of the upper track is clean and free of any debris, especially cuttings from drilled holes.

INSTALLATION OF FLOOR

INSTALLATION OF FLOOR CLOSER FOR SINGLE ACTION OFFSET END PANEL

The 2 offset hinges are pre-installed on the top and bottom rail of panel #3 (see DIAGRAM 1). The counterpart of the offset bottom hinge is also pre- installed on the side jamb. The counterpart of the top hinge fixed to the top rail of panel #3 needs to be attached to the head track in the field. See Sheet 4 and 11 of the Installation Manual. Slots in the floor for the floor closer have to be made at exact precise spots. There is no second chance if the slot location is off. See Sheet 11 of the Installation Manual.

Step B1

You installed the side jamb as described in Step A10, and checked the swing direction of the singe action offset end panel. There are 2 ways to find the center point of the pivot axle of the floor closer:

Mark the point on the floor through the center of the bottom hinge attached to the side jamb. Measure the 2 5/8″ (66 mm) dimension for the center of the pivot axle of the floor closer to the chalk line (CL of track). Mark this dimension on the floor. The center point is then offset to the edge of the backside of the side jamb by 2″ (51 mm). Mark this dimension on the floor as well.

Step B2

Take off the side jamb and make sure that you keep the correct shim space and horseshoe shims for each anchoring point. Unscrew the bottom hinge from the side jamb.

Step B3

Then mark the dimensions of the box on the floor, and if concrete, cut, and chisel out the concrete to recess the floor closer into the floor. Position the box at the right location and check the dimensions and position of the pivot axle. Make sure that the full underside of the box rests on a flush and level surface.

Step B4

Install the side jamb without the hinge back in place as described in Step A10. Then line up the hinge and the pivot axle of the floor closer and screw on the hinge to the side jamb. Now fix the floor closer temporarily into place.

Step B5

Install the top hinge by hanging it off on the side of the head track and fix it with 2 screws in the pre-threaded holes of the head track. See Sheet 4 of the Installation Manual. Use a transit/laser or other similar precise measuring equipment to line up the center of the bottom hinge with the center of the top hinge.

PANEL INSTALLATION FOR ALL SLIDING PANELS

As there can be many possible configurations, panel installation will vary with each unit. Below are guidelines for a 3-panel unit shown in Diagram 1. Determine the interior/exterior side of the panels (foot-activated locks are usually on the inside) and install them such that they are facing the correct direction. Please also refer to F INSTALLATION OF SINGLE ACTION OFFSET END PANEL WITH FLOOR CLOSER and G PANEL INSTALLATION FOR NON-ENTRY SINGLE ACTION OFFSET END PANEL after following the instructions in D GAPS AND ADJUSTMENT.

Step C1

Check all the carriers on all the sliding panels. Make sure all the set screws are loose. Do not make any adjustments on the carriers, yet.

Step C2

Before inserting the panels, add stoppers at the very ends of the stacking bay arms to prevent panels from coming off the track. Then remove the roller access head track section (RHT). See Step 0 on Sheet 7 of the Installation Manual. Hang sliding panels by inserting the carriers on each panel into the opening in the head track in the proper sequence. Make sure that the orientation of the guiding rollers of the carriers on each panel is on the proper side. See the custom product drawings for the correct orientation (straight line with rollers on top of the elevation). See also Sheet 7 of the Installation Manual.

IMPORTANT

IF THE GUIDING ROLLERS ARE NOT ORIENTED CORRECTLY, THE PANELS WILL NOT STACK PROPERLY.

Step C3

Install additional sliding panels in the same manner.

Step C4

After you inserted all sliding panels, reinstall the removable head track (RHT) and make sure that the joints and transitions are smooth and aligned perfectly.

IMPORTANT: DO NOT INSTALL ANY SINGLE ACTION OFFSET END PANELS OR NON- ENTRY OFFSET END PANELS, YET.

GAPS AND ADJUSTMENT

Step D1

After inserting all the sliding panels, slide them to the correct closed position. See Sheet 8 of the Installation Manual. Check if all panels are vertically plumb and if you left enough space for the single action offset end panels or non-entry offset end panels. See Sheet 9 of the Installation Manual. Between panels there should be an even gap of about 5/32″ (4 mm) from top to bottom. Any problems may be due to the head track not being absolutely level. A difference of 1/16″ (2 mm) or less in the level of the head track between the two corners of a panel can cause a 1/4″ (6 mm) shift of the panel from the vertical position – enough for a panel not to close properly.

The horizontal spacing between the bottom of a panel and the top of the finished floor should be about a ¼” (7mm) consistently across the width of the panel. If the gaps are not correct, then adjust the upper track by removing or adding shims above the head track as needed. The upper track has to be perfectly level.

Step D2

If there are still issues on the gap between panels and the gap at the bottom not being correct, then the running carriages can be adjusted. The carriages on the panels are normally set from the factory to have a gap of 9/16″ (15 mm) from the underside of the head track to the top of the top rail. See Sheet 8 of the Installation Manual. To adjust the height of the panels, use the supplied metric Allen wrench #3, stick it from the side through the whole of the interlock and loosen the set screw. From the face of the top rail, clamp on the flat part of the bolt that is located near the bottom of the roller with the #11 open jaw wrench and adjust the height.

Counter-clockwise rotation = less floor clearance; clockwise rotation = more floor clearance. NANAWALL PRIVASEE OWNER’S MANUAL PAGE. After final adjustments make sure to tighten down the set screw to secure the bolt/axle from turning.

Step D3

After you adjusted all sliding panels, measure the width for the single action offset end panel or non-entry offset end panel again and make sure it fits into the opening. See Sheet 9 of the Installation Manual.

Now you can start drilling holes for sockets! Do not install the single action offset end panels or non-entry offset end panels, yet!

SOCKETS

Holes in the floor for the sockets have to be made at exact precise spots. There is no second chance if the hole/slot location is off. See Sheet 10 of the Installation Manual.

Step E1

With a laser, find the center line of the head track on the floor along the length of the opening, and mark it with a chalk line. Close the unit such that the panels are in the correct closed position. Make sure the panels are straight and the correct 3/16″ (4 mm) gap between panels is maintained.

Step E2

Start with the panel furthest away from the parking bay and add blue masking tape underneath the approximate location of the locking bolts. Slowly and carefully engage the locking points until it touches the tape. The tip of the locking bolts should make a mark on the blue tape that would be the center point of the socket hole.

Step E3

From the custom product drawings and the locking type on the panels, drill the appropriate size socket holes. If concrete, use a diamond core drill bit with the proper diameter size.

Step E4

Slide the proper sockets into the holes. If necessary, use suitable material to fix them in place.

INSTALLATION OF SINGLE ACTION

INSTALLATION OF SINGLE ACTION OFFSET END PANEL WITH FLOOR CLOSER

Step F1

After you adjusted all sliding panels, measure the width of the single action offset end panel again and make sure it fits into the opening.

Step F2

Take the top hinge pin for the single-action offset end panel out of the accessory box. Slide it inside the top offset hinge on the panel and make sure that the set screw is loose and allows the pin to slide in with ease.

Step F3

To install the panel, please lift the panel up and position the center of the axle of the bottom hinge installed to the panel profile over the center of the bottom hinge fixed to the side jamb and lower it down. Then align the top hinge with the pivot box attached to the top track. Line up both hinges and connect them with the hinge pin. Secure the hinge pin from the side with the set screw. Close the single action offset end panel slowly and check all the reveals. Make sure that the panel is not binding or hitting the adjacent sliding panel. For height adjustments, please use the screws inside of the cement box surrounding the body of the floor closer. For adjustments in width, please loosen the 2 screws at the top holding the pivot box in place.

Step F4

Before you finally tighten down all screws, make sure that all dimensions are set correct, the panel can be opened and closed with the right clearance and check if the panel is plumb and level. The last steps are to screw on the covers for the bottom and top hinges. See Sheet 11 of the Installation Manual. Use suitable material to fix the floor closer in place. Install the cover on top of the floor closer.

PANEL INSTALLATION

PANEL INSTALLATION FOR SINGLE ACTION NON-ENTRY OFFSET END PANEL

Step G1

After you adjusted all sliding panels, measure the width for the non-entry single action offset end panel and make sure it fits into the opening.

Step G2

The 2 offset hinges are pre-installed on the top and bottom rail of panel #3 (see Diagram 1). The counterpart of the offset bottom hinge is also pre- installed on the side jamb. The counterpart of the top hinge fixed to the top rail of panel #3 needs to be attached to the head track in the field. Install the top hinge by hanging it off on the side of the head track and fix it with 2 screws in the pre-threaded holes of the head track. See Sheet 4 of the Installation Manual.

Step G3

Use a transit/laser or other similar precise measuring equipment to line up the center of the bottom hinge with the center of the top hinge Take the hinge pin out of the accessory box. Slide it inside the top offset hinge on the panel and make sure that the set screw is loose and allows the pin to slide in with ease.

Step G4

To install the panel, please lift the panel up and position the center of the axle of the bottom hinge installed to the panel profile over the center of the bottom hinge fixed to the side jamb and lower it down. Then align the top hinge with the pivot box attached to the top track. Line up both hinges and connect them with the hinge pin. Secure the hinge pin from the side with the set screw. Close the single action end panel or non-entry offset end panel. slowly and check all the reveals. Make sure that the panel is not binding or hitting the adjacent sliding panel.

Step G5

For height adjustments, please use a #17 Allen wrench at the bottom. Before you start adjusting the panel, loosen the set screw of the bottom offset hinge on the panel from the side. For adjustments in width, please loosen the 2 screws at the top holding the pivot box in place.

Step G6

Before you finally tighten down all screws, make sure that all dimensions are set correct, the panel can be opened and closed with the right clearance and check if the panel is plumb and level. The last step is to screw on the covers for the bottom and top hinges. See Sheet 11 of the Installation Manual.

FINAL STEPS

Step H1

Close and lock all panels into position. For proper operation, follow the instructions in the Operation section of this manual. Check that the system operates and functions properly.

Step H2

Open and close all single-action offset end panels or non-entry offset end panels. Move sliding panels into the stacking bay. The panels should move easily in the opening and should stack smoothly in the stacking bay. Check to see if all upper track components are properly installed. Check if all angles and transitions of the top track are smooth and correct. Each leg of the stacking bay track should be equidistant at all points.

Step H3

Add the H-gasket to the edge of the glass on one side of the sliding panel and the h-gasket to the edge of the glass on the single action offset end panels or non-entry offset end panels. Please cut both gaskets to size in the field. See Sheet 13 of the Installation Manual.

Step H4

Correct any problems before you finish the trimming. Do not attach any trimming directly to the top track. Be sure that the removable head track piece can be accessed andremoved if needed. If the head track is recessed into the ceiling, make sure any receivers installed on the side of the head track are accessible. The head track should not be subject to any loads from suspended ceilings, etc.

PROTECTION OF THE UNIT DURING THE CONSTRUCTION PHASE

It is important that during the construction phase the unit be kept closed, covered, and protected from damage. During this phase, a unit is often subject to the most extreme conditions from all types of construction operations that can permanently damage and destroy it.A unit can be damaged by cement splatter, tar, paint, weld splatter, falling objects, construction dust, sand blasting, etc. All temptations to use the large opening of an installed system for easy ingress and egress by tradesmen should be resisted.

Operation and Maintenance of Nanawall Products

OPERATION OF A NANAWALL PRIVASEE – SINGLE TRACK SLIDING SYSTEM

For opening and closing the single track sliding system, please observe the special notes on the following pages in as far as they relate to your unit.

Warning: When operating the system similar to any other door, please do not place your fingers between the panels/pivot points.

Only properly trained personnel should operate the unit. No children should operate the unit. Do not force the system if not operating properly. If you encounter any difficulties in operating the unit, please have it inspected by a NanaWall Certified Installer as soon as possible. The correct sequence of opening and closing of panels is dependent on the configuration ordered. Panels must be opened and closed in the right order and only move one sliding panel at a time in a gentle manner.

Opening and Closing a Unit

Please open all single action offset end panels and non-entry offset end panels first. Operation of each type of lock as follows:
- Tubo100 – turn with key or thumb turn.
- Push/pull handles – turn mortise cylinder with key in bottom rail.
- No handle – turn mortise cylinder with key in bottom rail. For the top rail use cranked handle to engage and disengage locking box with 9 – 10 turns.
Disengage the locking points on each sliding panel and move only one panel at a time. Operation of each type of lock as follows:
- Mortise Cylinder – turn with key or thumb turn.
- Foot Activated Lock – lift up and push down with your foot.
Note that there is a carrier at each upper corner of a sliding panel. Look at the head track within the opening and note the switches that lead the head track from the main opening to the stacking bay. Move the sliding panel from the side in the direction of the stacking bay and the roller with top guide willfollow the line in the switch to the right stacking location. If necessary, grasp the sliding panel by the edges with both hands as high on the panel as possible to locate it in the right spot.
Similarly, slide all the remaining panels through the appropriate switch into the stacking bay.
In most cases, sliding panels can be pushed in place with one hand pushing on the edge of a panel. Move evenly one sliding panel at a time and keep panels as vertical as possible and push into the stacking bay. Do not force. Avoid any pendulum movements, otherwise rollers may get damaged. Move the panels gently and avoid colliding with other panels. Glass is fragile and needs to be handled with care.
If there is more than one stacking bay, please be sure the sliding panels are stacked in the correct stacking bay.
For closing, proceed with the sliding of the panels in reverse order. To pull the panels from the stacking bay, you will need to grasp panels by the edges with one hand as high as possible. Move evenly and keep sliding panels as vertical as possible. Avoid any pendulum movements.
Make sure each sliding panel is placed in its proper position in the opening and engage the locking point before moving the next panel. Do not force any locking point.

RECOMMENDED MAINTENANCE OF NANAWALL PRODUCTS

Some General Considerations on all Projects:

It is important that the product is properly installed. A poorly installed unit will not function properly. This will cause more abnormal force or stress on the components and will lead to premature failure. When operating the unit, the panels should generally be able to be moved easily by one person. When moving across joint locations of head track segments, there should be no bumps, otherwise the carriers may prematurely wear out. All locking points should engage smoothly. There should be no rubbing on the floor and no binding. When the unit is closed, the reveal between panels and the head track and between panels and the floor should be consistent. Please have all problems corrected as soon as possible by a qualified technician or a NanaWall Certified Installer.
From time to time, due to building movement or settlement, a unit may need to be adjusted by a qualified technician or a NanaWall Certified Installer to to compensate for any building change. Please note that if the support structure above is not properly engineered and there is deflection more than as allowed by NanaWall, simple adjustment may not be sufficient to fix any problems. Please consult with NanaWall and/or a qualified engineer for possible remedies, if any.
It is important that a unit is operated properly. Locking points should be gently opened and closed and not forced. Panels should be opened and closed in the proper manner and sequence. See the Operation section for proper operation.
Periodically check for worn or damaged components and replace as soon as possible. A unit with networking components will subject the other components to increased stress and lead to premature failure. A unit with worn or damaged components will compromise the performance level expected.
Remove debris and other foreign bodies which have accumulated in the head track and sockets immediately to prevent damaging the carriers and maintain proper locking. Clean all components as needed. Check brushes for proper seating and condition. Remove dust and any deposits from these brushes.
The finished aluminum or stainless steel surface needs periodic cleaning and maintenance. Its appearance may be marred by harsh chemicals, abuse or neglect. The frequency of cleaning depends on exposure and needs. For aluminum surfaces, generally warm soapy water should be sufficient. Stubborn stains and deposits may be removed with mineral spirits. Heavier accumulations can be removed with a mild solution of household detergent. For all surfaces, aggressive alkaline or acid cleaners should not be used. Excessive abrasive rubbing should be avoided. Sealants and weather stripping may be affected by strong organic solvents.
All hardware, hinges, and handles should be periodically cleaned with a soft cloth and mild cleanser. Excessive abrasive rubbing should be avoided.
It is highly recommended that a maintenance/service contract be entered with NanaWall Certified Installer, who can clean and inspect on a periodic basis.

MAINTENANCE CHECK LIST

Following recommended check list of Maintenance Notes to be carried out on a regular basis by a maintenance person:

Clean upper track
Check height adjustment and setting of each panel
Check if all panel end caps are in place
Check if all carriages can be moved easily
Check if set screws on carriages are adequately fastened
Check if set screws of offset hinges are adequately fastened
Ensure that the lower locks can be moved easily
Check if floor sockets are adequately fastened in the low profile saddle sill
Remove any dirt from the floor sockets
Ensure that any lock and profile cylinder can be moved easily
For single action non-entry offset end panels, check position of locking receiver and locking box with locking receiver

GLASS INSTALLATION AND GLAZING

This section applies only if you need to install glass for any reason. Proper glass installation is critical, as with the NanaWall single track sliding system, glass is a structural part of the panel. Glass, with appropriate dimensions, thickness and specifications will be needed. Depending on the model, widths of all glass panels may not be equal. Ask NanaWall for the glass dimensions. Please note that glass is required to be safety glass – either fully tempered or laminated as specified for a particular order. Check with all applicable codes and regulations.

Glass shall meet the current requirements of ASTM C 1306 “Standard Specifications for Flat Glass” for quality, thickness and dimensional tolerances. Tempered float glass shall meet the current requirements of ASTM C 1048 “Standard Specifications for Heat-Treated Flat Glass – Kind HS, Kind FT Coated and Uncoated Glass.” All tempered glass shall have a permanent logo, which signifies Safety Commission 16 CFR-1201 and the safety glass test requirements of ANSI Z 97.1 (current editions) or other equivalent safety standards. Follow all proper applicable glass installation and glazingtechniques as recommended in the Flat Glass Marketing Association (FGMA) “Glazing Manual” and “Sealant Manual”. Always use suction cups to shift glass within an opening. The panels would need to be removed from the opening to install the glass. Panels can be laid flat on sawhorses.

Please get in touch with NanaWall before you replace a glass pane in order to get the right material and instructions to glaze the panel!

Warranty

NanaWall Limited Warranty

NanaWall is pleased to provide the following warranty to the owner of NanaWall products, including the initial purchaser and all subsequent owners (“Owner”), subject to all terms and conditions stated herein. This Warranty supersedes all previous product warranties and is the exclusive statement of all commitments and rights of NanaWall with respect to its products sold on or after May 1, 2023, to be installed in the United States (excluding territories) or Canada. NanaWall shall have no obligation to respond under this Warranty until receipt of proper notice of a claim and an opportunity to respond. Upon notice and confirmation by NanaWall of a condition covered under this Warranty, NanaWall will respond in good faith and in a timely manner as follows:

TEN YEAR COVERAGE

For ten (10) years from the date of delivery by NanaWall (“Delivery”), NanaWall will respond as follows: Insulated Glass. For an insulated glass unit with a permanent material obstruction of vision due to a premature failure of the glass seal, NanaWall will ship a replacement glass unit or panel.

Exception: insulated glass units for cero® are covered for five (5) years from Delivery. Powder Coat or Baked-on Fluoropolymer Surface Finish of Aluminum Profiles. For powder coat or baked-on fluoropolymer surface finish not functioning as an Effective Surface Material (“ESM”*), NanaWall will, at its option,

assume reasonable costs to restore the finish using standard commercial refinishing techniques
ship replacement parts. Uneven fading is not a covered condition due to environmental variables.

Exception: Products installed within two (2) miles of any coastal area or body of salt water or other harsh or corrosive environments or chemicals (“Harsh Environments”) are covered for one (1) year from Delivery, provided that the instructions in Specific Suggested Maintenance For Coastal Salt Water and Other Extreme Environments included in the Owner’s Manual for each Product and is available for review on NanaWall’s website, is properly implemented and documented.

An ESM is a finish without (1) substantial cracking, chipping, or peeling due to the deterioration of the finish (exclusive of mechanical damage); (2) chalking in excess of a numerical rating of 8 as per ASTM D 659; or (3) fading or color changes in excess of 5 NBS units as per ASTM D 2244.

Rollers: For a roller with material or workmanship issues that significantly impair proper operation and function, NanaWall will ship a replacement roller.

Wood and Other Remaining Components: (for product installed by an independent NanaWall Certified Installer or Approved Installer*). For all remaining components of NanaWall products not otherwise addressed herein with a material or workmanship issue that substantially impairs operation and function, NanaWall will, at its option, (1) ship a replacement part or product or (2) ship any replacement part or replacement product in the same stage of fitting and/or finishing as originally supplied by NanaWall. This includes wood frame components, hinges, handles, locking mechanisms, tracks, beads, and weather-stripping.

FIVE YEAR COVERAGE

For five (5) years from Delivery, NanaWall will respond as follows:

Laminated Glass. For a laminated glass unit with permanent material obstruction of vision due to premature delamination, NanaWall will ship a replacement glass unit or panel.

Wood and Other Remaining Components: (for product NOT installed by an independent NanaWall Certified Installer or Approved Installer*). For all remaining components of NanaWall products not otherwise addressed herein with a material or workmanship issue that substantially impairs operation and function, NanaWall will ship a replacement part or product without charge in the same stage of fitting and/or finishing as originally supplied by NanaWall. This includes wood frame components, hinges, handles, locking mechanisms, tracks, and weather-stripping.

THREE YEAR COVERAGE

For three (3) years from Delivery, NanaWall will respond as follows:

Anodized Surface Finish of Aluminum Profiles: For anodized surface finish of aluminum profile not functioning as an ESM,* NanaWall will, at its option, (1) assume reasonable costs to restore the finish on a non-compliant (non-ESM) material using standard commercial refinishing techniques or (2) ship replacement parts.

Exception: Products installed in Harsh Environments are not covered.

ONE YEAR COVERAGE

For one (1) year from Delivery, NanaWall will respond as follows:

Screens. For a screen part (excluding the screen mesh) with a material or workmanship issue that substantially impairs the function of the screen, NanaWall will, at its option, (1) ship a replacement screen or (2) upon return by owner, repair the screen without charge.

ADDITIONAL SERVICE INFORMATION

This Warranty does not cover labor costs to remove existing parts or products, install a replacement part or product, costs to finish wood products, or the cost to repair or replace surrounding substrates, trim, or other work. Nor does it cover costs incurred due to delays or other construction costs, costs for late or damaged delivery, loss of revenue, loss of time, liquidated damages, inconvenience, or loss of use of the product or any parts or components. NanaWall reserves the right to determine whether or not a covered condition exists. If the claim is not covered under this Warranty, NanaWall may charge and collect a fee for on-site product inspections. Any replacement part or product will be shipped to the location of original product delivery by NanaWall. Replacement products will be the closest equivalent current product and may not be an exact match to the original. Any replacement parts or any repairs are warranted for the remainder of the original limited warranty period. If providing a replacement part or product is not commercially practicable, NanaWall may elect to refund the purchase price of the affected product in full satisfaction of its obligations.

Wood: Wood components must be properly finished on all sides promptly after receipt of unit, before installation, and prior to exposure to weather. Repair or replacement of a warped wood panel or frame can be delayed by up to 12 months from date of claim to allow the wood component to adjust to local environmental conditions.

Glass: Unloading the replacement glass/panel from the delivery truck is the responsibility of the owner. Due to the weight of the product, appropriate manpower and/or equipment will be needed to unload and move the glass/panel to the location for replacement. Depending on the size of the replacement part and interior building dimensions, it may not be possible to transport the glass/panel through the interior of the building. NanaWall is not responsible for any costs associated with moving the replacement glass/panel at the delivery location.

Whether an installer is a NanaWall Certified Installer or Approved Installer is determined by the installer’s status as of the date of delivery. NanaWall maintains information regarding the installers designated as Certified Installers or Approved Installers.

NOTICE PROCESS

Written notice of any claim under this Warranty with supporting documents such as photos or videos must be given to Nana Wall Systems, Inc. via email to service@nanawall.com or via mail to 100 Meadowcreek Drive, Corte Madera, CA 94925, promptly when discovered. A condition will not be covered under this Warranty if there is a failure to notify NanaWall in writing (1) within 7 days of receipt of the product for any defect which an ordinary inspection would reveal, (2) within a reasonable time during the warranty period after an impairment in operation and use is manifest or a hidden defect is discovered, or (3) for claims first made after expiration of the coverage period outlined in this Warranty.

DISCLAIMERS & LIMITATIONS

Any responsibility of NanaWall is contingent upon owner fulfilling its notice obligations as stated in this Warranty. The owner shall have no standing to assert a claim absent timely notice to NanaWall and an opportunity to cure. The remedies prescribed in this Warranty are the exclusive and sole remedies available to the owner who hereby waives any claim not encompassed herein. This exclusivity and waiver survive expiration of warranty coverages herein. In no event shall the liability of NanaWall or any seller of NanaWall product exceed the price paid for the product.

This Warranty is the sole and exclusive warranty for NanaWall products. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. NANAWALL SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some state and federal laws may not allow disclaimers of implied warranties or exclusions of incidental or consequential damages, so these limitations or exclusions may not apply to you. Where federal law prohibits disclaimer of implied warranties, the duration of any implied warranty is limited to the duration of the relevant coverage period, if less than the statutory limitation period. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This Warranty may only be modified by a writing signed by an officer of NanaWall. Any action taken by NanaWall does not create a new warranty or extend the duration of the original product warranty. A failure by NanaWall to enforce a warranty provision shall not constitute a waiver barring subsequent enforcement.

EXCLUDED CONDITIONS

This Warranty does not cover the following conditions, or any damage or issues caused in whole or part by the following:

Improper product selection, application, storage, handling, modification, or waterproofing; Movement of surrounding substrates, including deflection of the header of more than ¼”, or any other stresses on product; Improper installation, flashing, or integration into the structure; Failure to provide an adequate overhang; Failure to prevent the effects of sheeting rain or water; Failure to install proper weep holes in sill where needed, and failure to properly drain water exiting weep holes in the sill; Failure to meet code or specification requirements.
Finishing by anyone other than NanaWall, including, but not limited to, not properly finishing all sides of wood products promptly after receipt of unit, before installation, and before exposure to weather, finishing exterior wood in dark colors, or not refinishing periodically; Discoloration of finish; Failure to immediately repair any breaches such as scratches, chips, or abrasions in any finish or aluminum profile.
Condensation, frost, or mold caused by high interior relative humidity; Installation near swimming pools, saunas, hot tubs or other high humidity environments or sources of chlorine; Harsh chemicals such as road salt, solvents, acid, brick or mortar wash, or cleaning chemicals; Corrosion, oxidation, discoloration or tarnish on product installed in Harsh Environments.
Normal weathering, wear and tear; Failure to follow the NanaWall operation and maintenance instructions; Failure to operate the product for more than one month; Failure to clean and maintain aluminum surfaces in accordance with AAMA 609 and 610 or not maintaining adequate cleaning records.
Imperfections in glass that do not affect the product’s structural integrity or obscure vision and cannot be detected from within 10 feet as per ASTM C 1036; Accidental or spontaneous glass breakage; Glass breakage due to thermal or other stresses, or glass with film or other coatings applied to the surface; Industry accepted bow, warp or distortion in glass and minor variations in glass color; Glass not installed as per NanaWall’s instructions.
Variations in wood grain or color; Warp within the allowable warp tolerance for wood panels per ANSI/WDMA I.S. 6-A-01; Warp that does not affect the normal functioning of the Product; Warpage on wood panels caused by leaving panels in the open position exposed to the elements or not engaging the locking points properly when in the closed position; Resin or sap bleeding from wood panels.
Panel shrinkage or expansion caused by change in weather; Expansion or bowing of aluminum units caused by exposure to sunlight or caused by temperature difference between interior and exterior panel surfaces.
Acts of God, falling objects, fire, accidents, external forces, extreme weather events, or other conditions beyond NanaWall’s control.
Gas fill or retention levels in insulated glass units.
Field testing of Product; Performance of the Product in conformance to any published NanaWall testing results (e.g. air infiltration, water infiltration, structural loading, thermal and sound). Published test results measure the laboratory performance of a single sample of the product of a certain size, sill and configuration that may not be applicable to the Product being field tested. Performance during testing may vary depending upon handling, installation, use, maintenance, and time after installation. Field testing must be in compliance with AAMA 502, including water penetration testing at 2/3 of the pressure of applicable published test results.
Products or components not supplied by NanaWall; Products that have not been paid for in full; Products ordered in larger sizes or special configurations beyond NanaWall’s published specifications. Product with glass that is heavier than NanaWall specifications; Product that has been modified or altered in any manner.

NanaWall Warranty Registration

Must be filled out and returned to Nana Wall Systems, Inc., 100 Meadowcreek Drive, Corte Madera, CA 94925 within 30 days from date of purchase of the NanaWall in order for the limited warranty to become effective.