Mobile Pixels Duex Plus Portable Laptop Monitor User Manual

October 30, 2023
Mobile Pixels

Mobile Pixels Duex Plus Portable Laptop Monitor User Manual
Mobile Pixels Duex Plus Portable Laptop Monitor

Dear customer,

Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

www.alza.co.uk/kontakt
+44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Prague 7, www.alza.cz

Monitor & Accessories

Monitor & Accessories

  1. Interchangeable USB Type-C ports Back charging port and signal port
  2. Menu Buttons
  3. Magnetic Plates
  4. Metallic Plates
  5. Screen

Accessories

Accessories

  1. USB Type-C Cable to type A
  2. USB Type-C Cable to type C
  3. Magnetic Plates
  4. Adhesive stickers

Driver installation guide

When using USB C to connect, driver installation is not necessary.

Windows installation guide
Connect Widows Laptop to Mobile Pixels Duex Plus Monitor, wait 20 secs and the monitor should turn on. In the event the monitor does not turn on, please follow the steps below:

  1. Please download the correct windows driver from WWW.MOBILEPICELS.US/PAGES/DOWNLOAD-DRIVERS

  2. Double click and launch the installer. Click “Yes” in the window below
    Windows installation

  3. Click “Next” in the Windows below
    Windows installation

  4. Please select “I accept the terms of the license agreement” and click Next.
    Windows installation

  5. Please select “Yes, I want to restart my computer now” and click Finish.
    Windows installation

Apple OS installation guide

Do not plug the Mobile Pixels Device into your mac before executing the driver installation.

  1. Please download the Mac driver from the link below. Run the “Mobile_pixels_3.3- 2021-04-19.dmg” file to load the drivers to the mac folder.
    Apple OS installation guide

  2. Click Mobile_Pixels_Graphics_Driver-3.3-221-04-19.pkg. Please follow the instructions to install the device driver.
    Apple OS installation guide

  3. The system should pop-up a screen “System Extension Blocked” after installation asks the user to enable these extensions for the first time. Click “Open Security Preference” to go setting.
    Apple OS installation guide
    Important: This warning is not always shown. Even if it is not shown, for new installations the user must “Allow” to install the Mobile Pixels driver and restart the laptop
    Apple OS installation guide

  4. (After System Reboot) Connect Mobile Pixels device to Mac computer, a screen recording prompt should pop up “Click Open System Preferences”
    Apple OS installation guide

  5. Go to System Preferences > Security & Privacy > Privacy

  6. Click on the “Lock” to make changes

  7. Scroll and select “Screen Recording” and check “DJTVirtualDisplayAgent”
    Apple OS installation guide

  8. Click on the Lock to save changes Click “Quit Now” and restart the laptop.
    Apple OS installation guide

Monitor positioning guide

Attachment mode

  1. Place the magnetic plates towards the monitor side and remove the adhesive stickers.
    Attachment mode 

  2. Make sure that Duex Plus is centered in the back of the laptop.
    Attachment mode 

  3. Open the laptop monitor.

  4. Slide Duex Plus and swivel the screen.
    Attachment mode 

Rotated monitor

  1. To use it on the other side, rotate 180 degrees. Snap into the back of the laptop.
    Rotated monitor

  2. Slide it and you are ready to work.
    Rotated monitor

Portrait Mode

  1. Slide Duex Plus Rotate around 110° degrees.
    Portrait Mode 

  2. Connect Duex Plus to the PC and use it in portrait mode Go to Display settings to rotate display.
    *USB Cable omitted

Presentation Mode

  1. Slide Duex Plus and rotate it.
  2. To access presentation mode, simply swivel Duex Plus 180 degrees to the back of the laptop.
    *USB Cable omitted

Nintendo Switch & Android mode Duex Plus Only 

  1. First connect the original power cable of your switch/android device to Duex Plus, then connect Switch/Android device to Duex Plus.
    Nintendo Switch & Android mode Duex Plus Only 

Display Settings

Duplicate Mode to Extend Mode for Windows

  • Right click on your desktop while Duex Plus is connected and choose “Display Setting”.

  • Then you should either see this screen or the one at next Section.

  • If you have a duplicate screen and want to change it to extend mode. Click on the “Duplicate these displays” from the drop-down box.
    Display Settings

  • When the drop-down box is opened. Choose “Extend these displays”.

  • Then click “Apply”.

  • Now you are in Extend Mode.
    Display Settings

Duplicate Mode to Extend Mode for Mac OS

  • Click on system preference and go to Displays.
    Display Settings

  • Checking the “Mirror Displays” box will switch between duplicate and extend mode for Duex Plus.
    Display Settings

Rotate Display and Layout set up for Windows
If you are already in “Extend mode” and want use Duex Plus on the left.

  1. First click on the 2nd screen icon.
  2. Then open the Orientation drop down box and change it from “Landscape” to “Landscape (flipped)”: Choose “Portrait” for Portrait Mode”.
  3. Then click “Apply”.
    Display Settings
  • Now your screen is upside down and ready to be use on the left with 1 extra step.
  • Move the 2nd display icon from the right to the left of the 1st display by simply. “Drag and Drop it”.
  • Click “Apply” to finish the setting of the lay out.
    Display Settings

Rotate Display and Layout set up for Mac OS

  • To position the display on either left or right. Simply drag and drop it to the side you want.

  • To rotate the display, go to the Duex Plus display widow and choose the suitable “Rotation” options.
    Display Settings

Change Display Settings to Adjust Content Size for Windows

  1. To adjust content size on Duex Plus monitor, first click on the number “2” monitor under Display setting.

  2. Scroll down and look for “scale and layout” options.

  3. Default size of text is set at 125% and user can increase it up to 175% or reduce back to 100% base on user preference

Change Display Settings to Adjust Content Size for Mac OS

  1. Click System Preferences.

  2. Click Displays.
    Display Settings

  3. Hold down “Option” key and click “Scaled”.
    Display Settings

  4. Select the resolution that fits your need.
    Display Settings

Technical Information

Model: DUEX Plus
Size: (inch) 13.3 In
Weight (g): 600
Thickness (Inches): 0.25
Hybrid Signals: Yes
Eye-Care Mode: Yes
Auto-Rotation: Yes
Nintendo Switch: Yes
Android Phones: Yes

Safety and Handling

Important Safety Information
Carefully go through the user manual and other documentation before setting up the DUEX PLUS. If any part is broken or damaged, do not try to open DEUX PLUS or attempt to fix it yourself, please contact the retailer, a qualified service technician or email us directly at contact@mobilepixels.us. Store DUEX PLUS under appropriate conditions, avoid exposure to extreme heat, moisture, and dust. We recommend you to place DUEX PLUS on a stable surface and keep your DUEX PLUS in a sleeve to protect it during transport. Never spill liquid of any kind onto the surface or into the openings of the DUEX PLUS. Do not spray any cleaner on the screen to avoid and electric shock. If your DUEX PLUS gets wet, unplug all cables, and reconnect till the DUEX PLUS is completely dry. Carefully unplug all cables before cleaning DUEX PLUS. Clean with a soft, dry, lintfree cloth. To ensure satisfactory experience, use the DUEX PLUS with recommended display size of your laptop. Please disconnect the cable when you reverse the position of DUEX LITE, decouple the DUEX PLUS from the backplane of your laptop, rotate 180°. About a vector normal to the backplane, and re- couple to the backplane on the laptop  computer.

Choking Hazard
DUEX PLUS and accessories contain small parts that may present a choking hazard to small children, please keep them out of reach from small children.

Medical Device Interference
The DUEX PLUS contains magnets. The DUEX PLUS also contain components and radios that emit electromagnetic fields. It may interfere with personal medical devices, e.g., pacemakers or defibrillators. Keep a safe distance between the DUEX PLUS and your medical device. Consult a physician or medical device manufacturer for specific details of your medical devices. Items with magnetically stored data such as credit cards and hard drives may be sensitive to magnetic or electromagnetic fields, hence should be kept at a distance from DUEX PLUS.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

  • Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
  • Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
  • Natural wear and aging of consumables or components during use (such as batteries, etc.).
  • Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
  • If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative:
Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7 CIN: 27082440

Subject of the declaration:
Title: Portable Laptop Monitor
Model / Type: Duex Plus

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):

Directive No. 2014/30/EU
Directive No. 2011/65/EU as amended 2015/863/EU

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

References

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