HUBBLE Cloudlink Inverter and Battery Monitor User Guide

HUBBLE Cloudlink Inverter and Battery Monitor

Product Information

The Hubble Cloud link device is a system that allows you to remotely monitor the data coming directly from your power system. It comes with a unique serial identifier, and depending on your setup, you will need certain cables to ensure compatibility. The package includes a RJ12 (6 pin) to RJ2 (6 pin) cable, a RJ12 (6 pin) to RJ45 (8 pin) Red cable, a Red RJ45 (8pin) to RJ45 (8pin) cable, and a power cable pair. The device has an input voltage power of 20V to 75V DC.

Product Usage Instructions

Before attempting the installation of your device, it is important that you read the manual carefully. Working with high voltage systems can be dangerous, so do not attempt to modify your inverter and battery setup unless you are certain you understand the risk. Speak to a qualified electrician if you are unsure.

1. Connecting the Cloudlink: Use the RJ12 (6 pin) to RJ2 (6 pin) cable to connect the RIOT CloudLink S port to the Serial/Terminal of the battery. Use the RJ12 (6 pin) to RJ45 (8 pin) Red cable to connect the RIOT CloudLink Sport to the Serial/RS232 port of the inverter. Use the Red RJ45 (8pin) to RJ45 (8pin) cable to connect RIOT CloudLink CAN port to the CAN port of your battery or Inverter.
2. Configuration Setup: Follow the instructions provided in Section 2 of the manual to configure your device.
3. Cloudlink Portal Setup: Follow the instructions provided in Section 3 of the manual to set up your Cloudlink portal.
4. Claiming Your Device: Follow the instructions provided in Section 4 of the manual to claim your device.

For more information on which cables are best suited for your setup, refer to the compatibility chart provided on Page 2 of the manual.

QUICK SETUP GUIDE

Thank you for purchasing your Hubble Cloudlink device!
This Quick Setup Guide will help you get your system connected to the cloud server, so that you can access and remotely monitor the most accurate data coming directly from your power system.
Please visit https://www.hubblelithium.co.za/cloudlink-setup.html for the latest version of this guide.

It is important that you read this manual before attempting the installation of your device. Depending on your setup, certain steps will be needed to ensure compatibility.

WARNING:
Working with high voltage systems is dangerous. Do not attempt to modify your inverter and battery setup unless you are certain you understand the risk. Speak to a qualified electrician if you are unsure.

PLEASE NOTE:
Hubble Lithium’s RIOT Cloudlink, now known as the Hubble Cloudlink, officially has a new look.

If you receive the RIOT housing, there is no need for alarm as you can expect the same innovative software, as all models operate on the same firmware, the only difference is they are just pack-aged differently.

PACKAGE CONTENT

CLOUDLINK
1 x Cloudlink device with unique serial identifier.

SERIAL
1 x RJ12 (6 pin) to RJ2 (6 pin) cable used to connect the RIOT CloudLink “S” port to the Serial/Terminal of the battery. See compati-bility chart for list of compatible batteries on Page 2
1 x RJ12 (6 pin) to RJ45 (8 pin) Red cable used to connect RIOT CloudLink “S” port to the Serial/RS232 port of the inverter. See com-patibility chart for list of compatible inverters on Page 2

NOTE:
The use of the RJ12 (6 pin) to RJ45 (8 pin) Red cable does not require external power with axpert inverters. Please follow directly to Section 2 of the manual.

CANBUS
1x Red RJ45 (8pin) to RJ45 (8pin) cable used to connect RIOT Cloud Link “CAN” port to the CAN port of your battery or Inverter. See compatibility chart for list of compatible inverters on page

POWER
1 x Power cable pair for providing power to the device if not using the RJ12 (6 pin) to RJ45 (8 pin) Red cable. As your setup will be different, please refer to the compatibility chart on Page 2 for more information on which cables are best suited for your setup.

SPECIFICATIONS

INCLUDED CABLES

RS323| RJ12 to RJ12| For RS232 compatible battery
RJ12 to RJ45| For RS232 compatible inverter
RS485/MOD| –| –
CAN| CAT5e Type B| Inverter with compatible pinouts
*Victron has custom pinouts – see the Victron Setup Guide on our website
COMPATIBILITY

RS232| INVERTER| BATTERY
Voltronic, Mecer, Axpert, Phoc- os| Hubble
RS485/MOD| ENERGY METER
Eastron-Modbus: SDM120, SDM220, SDM630
CAN| TO-INVERTER| FROM-BATTERY
Victron, Sunsynk, Deye, Good- we, Schneider, Growatt| Hubble Lithium
COMMUNICATIONS

PROTOCOL| STANDARD| PHYSICAL| BUILT-IN TERMINATION| PINOUTS
CAN Bus| CAN J1939 & NMEA2000| 2x RJ45| Yes| H-4, L-5, GND-2
MOD Bus| RS485| Config| Yes| Config
Serial| RS232| RJ11| N/A| TX-4, RX-3, GND-5, P-6
WIFI

WIFI MODE| Station/SoftAP/SoftAP +Station/P2P
STANDARDS| FCC/CE/IC/TELEC/KCC/SRRC/NCC
PROTOCOL| 802.11 b/g/n/e/i (802.11n up to 150 Mbps)
SECURITY| WPA/WPA2/WPA2-Enterprise/WPS
BLUETOOTH
PROTOCOLS| Bluetooth v4.2 BR/EDR and BLE Specification
RADIO| NZIF reciever with -98dBm sensitivity
Class-1, Class-2 and Class-3 transmitter

CLOUDLINK DEVICE OVERVIEW

Please see the insert in the box that came with your Cloudlink as contents may vary.

CONNECTING THE CLOUDLINK

SECTION 1: CONNECTING THE CLOUDLINK
Your Cloudlink device can accept a nominal input voltage from 24V to 48V DC. The following steps are based on a 48V inverter installation, however your inverter setup may vary. If you are not a qualified electrician and are unsure about your system, please contact one for assistance. Refer to Specifications on page 3, to view inverter compatibility.

STEP 1: POWER CABLE
If the supplied power leads are not adequate for your setup, you may assemble 2 lengths of cable in red and black. The ones side should be fitted with 8mm ring lugs to suit your inverter or battery and the other end should be fitted with a 0.5mm² bootlace ferrule.

STEP 2: INSTALLING POWER
WARNING: Follow the below steps in order as stated. Failure to do so can cause damage to the device and render it inoperable.

NOTE:
Your device may differ from illustration. Consult your invert-er and/or battery manual for connection of your battery to the inverter or contact a qualified electrician for assistance.

1. Isolate power to the inverter
2.  Turn off the inverter and lithium battery.
3. Wait 5 minutes for the residual power in the inverter to drain before disconnecting the battery from the inverter.
4.  Fully insert the black cable into the negative (-) terminal of the device. Note: This is the terminal closest to the LED bar as shown. Lightly pull back on the cable and make sure that it has been securely fitted.
5.  Fully insert the red cable into the positive (+) terminal of the Cloudlink. This is the terminal furthest away from the LED bar as shown. Lightly pull back on the cable and make sure that it has been securely fitted.
6. Install the black wire on top of the negative battery terminal and affix the nut to the terminal. Tighten to the recommended torque in the manual for your inverter.
7. Install the red wire on top of the positive battery terminal and affix the nut to the terminal. Tighten to the recommended torque in the manual for your inverter.
8.  Reconnect the battery and power up your inverter and battery. You will see the PWR LED on the CloudLink turn on.

CONFIGURATION SETUP

SECTION 2: CONFIGURATION SETUP
After powering up the Cloudlink for the first time, you will need to configure the WiFi credentials. This will enable the Cloudlink’s access to the cloud server for monitoring as well as allowing the device to automatically download and install the latest firmware version.

STEP 1: CONNECTING USING YOUR MOBILE DEVICE
Ensure that your mobile data is disabled. This will prevent your mobile device from disconnecting from the Cloudlink during the configuration procedure.

STEP 2: CONFIGURATION MODE
Place the Cloudlink into configuration mode by holding down the Mode button marked “M” on the side of your device. A short beep will be heard followed by a 5 second pause then two short consecutive beeps. Release the Mode button after the 2 consecutive beeps. The Cloudlink is now in Configuration Mode. This can be observed by viewing the LED bar.

NOTE ABOUT SECURITY:
The Cloudlink will automatically exit configuration mode after 2 minutes of inactivity and or after a maximum of 5 minutes. If you do not complete the configuration process during this allocated time you will need to restart the configuration procedure. This is a built-in security mechanism. The “Status” LED will blink rapidly for two seconds then begin to blink slowly. After a few seconds the “Status”, “Comms” and “Wi-Fi” LEDs will toggle on and off, together, repeatedly and in a synchronized manner. This indicates that the device is now in con-fig mode and that you can proceed to the next step.

STEP 3: CONNECTING TO “RIOT CL-#”
Open the WiFi menu on your mobile device (also possible on a desktop), scan for any available Wi-Fi networks in your area.

NOTE ABOUT SECURITY:
The RIOT/Cloud Link WiFi AP “RIOT CL-#” is only available and or accessible while the device is in configuration mode. This is a built-in security mechanism.

You may have to scroll down to locate the Cloudlink WiFi access point. If you do not see the RIOT/ Cloudlink WiFi connection, refresh your WiFi list. If after ten seconds you do not see the RIOT/ Cloudlink WiFi connection, please confirm that the 3 LED’s are still flashing in sequence as described in the previous step. If they are no longer flashing then return to the beginning of Section 2, and repeat the process.

If you do not see the RIOT/Cloudlink WiFi connection, refresh your WiFi list. If after ten seconds you do not see the RIOT/Cloudlink WiFi connection, please confirm that the 3 LED’s are still flashing in sequence as described in the previous step. If they are no longer flashing then return to the beginning of Section 2, and repeat the process.

Tap on the “RIOT CL-#” Wi-Fi connection and connect to the Cloudlink device. The AP has part of the unique serial number for your device. Use this number to identify the device if you have multiple devices.
NOTE:
“RIOT_CL#” is an open network so it does not require a password to connect. If Your mobile device prompts you to disconnect from the “RIOT CL-#” network. Please select “Connect any-way” or “Keep the connection” to proceed.

NOTE ABOUT SECURITY:
The RIOT Cloud Link will automatically exit configuration mode after 5 minutes of inactivity and or after a maximum of 10 minutes. If you do not complete the configuration process during this allo.

STEP 4: NAVIGATING THE URL
Open your browser, we recommend using Google Chrome or IOS Safari, on your mobile device or computer and enter the following below address in the URL box at the very top of the page:

NOTE :
It is especially important for iOS devices that you type in the full URL into the search bar – including the “http://” If your mobile device shows that it cannot locate the web page, please ensure that:

• The device is still in configuration mode indicated by the LED sequence
• Your mobile device is still connected to the “RIOT CloudL” Wi-Fi AP.
• If not then return to the beginning of Section 2.

CONFIGURATION PAGE QR CODE

If you are having difficulty navigating to the configuration page, you can alter-natively scan the QR code, pictured right, which will automatically navigate you there.

STEP 5: OWNER INFORMATION
Once the page has loaded, the opening display will show owner information and device information on your Cloudlink. Fill in your name, surname and email address in the space provided. Enter your phone number with international code (e.g. +27 83 555 5555). This information is stored on the device and will be used to secure your device to your Cloudlink Portal account.

REMINDER
Your Cloudlink device will only remain in Configuration Mode for a maximum of 10 minutes. If for any reason the setup process is interrupted, you will have to return to the start of Step 3.

STEP 6: SELECTING WIFI SETTINGS
From this page, tap the hamburger-menu button ( and select the WiFi settings from the drop-down menu.

Alternatively, you can swipe left on the main page to go through the different menus, then select WIFI Settings.
FIRMWARE UPDATE VS CONFIGURATION MODE

If needed, the device will download and install new firm-ware automatically. This will be indicated by the “Status”, “Comma” and “Wi-Fi’’ LEDs flashing one at a time in sequence. This must not be confused with the signaling of “Configuration mode” where the 3 LEDs are flashing on and off at the same time.

STEP 7: WIFI CONFIGURATION
On the WiFi configuration page, tap the refresh button to have the Cloudlink scan for the available Wi-Fi connections in your area. Select the Wi-Fi connection that you wish the Cloud Link device to connect to. Type in the Wi- Fi password into the password box.

IMPORTANT:
It is especially important that you choose the Wi-Fi connection with the strongest signal. The stronger the signal, the higher up in the list the AP will be. So ideally select the first AP in the list. The AP that your device connects to should ideally have a RSSI between 0 and -60 dBm. If not, then the Cloudlink device may have trouble with day-to-day operations. Tap save at the bottom of the page to complete the process.

If you are experiencing signal issues, speak to Hubble about the external antenna option or install a Wi-Fi booster closer to the Cloudlink.

Tap the hamburger-menu button   and then tap the Exit button. This will save the settings and reboot the Cloudlink device after which it will return to its normal operating state. After a few seconds the Status LED will turn off, signal-ling that it has left config mode. If the Wi-Fi LED remains off after this process then it means that the device is unable to connect to the net- work and you may have typed the incorrect password for the selected AP. If the Wi-Fi LED stays flashing it is signalling that it was able to connect to the local AP (so the password is correct), but that it is unable to make a connection to the internet. This may be due to a firewall blocking internet access or that the network may have reached its data cap. This may be the case when the device is installed at the guesthouse, office building or similar environment. Please consult with the business IT department to allow internet traffic to and from the Cloudlink device.

CLOUDLINK PORTAL SETUP

SECTION 3: SETUP YOUR CLOUDLINK ON THE PORTAL
To access your Cloudlink device on the cloud, you first need to create a RIOT/Cloudlink Portal Profile.

STEP 1:
Open Google Chrome browser on your mobile or desktop device and navigate to:
https://portal.riotsystems.cloud/signup or scan the QR code, pictured right, which will navigate you directly to the signup page.

NOTE:
If you have an existing Cloudlink Portal account then login with your existing username and password and skip to Section 4 of page 10.

STEP 2: SELF-REGISTRATION
Complete the self-registration form by filling in your first name, last name, email address (which will be your username), and password. It is highly recommended that you use a strong password, containing at least 8 characters of capital letters, lower case, numbers, and symbols in combination. Tick the reCAPTCHA box and read the privacy policy. If you accept the privacy policy, tick the check box, and click Sign up.

STEP 3: ACTIVATION LINK
You will be emailed an activation link to the email address that you have provided. Click the “Activate your account link” in the email to complete your registration. If the activation link email does not appear in your inbox after 10 minutes, please check the email address provided or check your spam folder.

STEP 4: LOG IN
Once your account has been successfully activated, navigate to the login page from the login link or by navigating to https://portal.riotsystems. cloud/login and login using the username and password used during the registration process.

CLAIMING YOUR DEVICE

SECTION 4: CLAIMING YOUR DEVICE
Your Cloudlink device is now connected to the cloud service and your Cloudlink Portal account has been created, but in order to access the data from your device, your CloudLink device needs to be paired with your Cloudlink Portal Account. The following steps will instruct you on how to achieve this.

STEP 1: LOG IN
Navigate to your portal using the link: https://portal.riotsystems.cloud/login or scan the QR code – pictured left.

STEP 2: DEVICE CLAIMING
At the home screen, navigate to the portal dashboard dropdown box, pictured below, and select the “Device Claiming” option.

On the back of your RIOT CloudLink device, you will find the “name” and serial number of your device. You will need these codes to complete your device registration.

STEP 3: CLAIM FORM
On the device claiming form, fill in your Cloudlink device name and serial number – exactly as they appear on the barcodes.

For Example:
Device name: RIOT_Cloudlink_1_000123 Serial number = 12345679.

If everything is correct, press the “Claim device” button to claim your device.

YOU’RE READY TO EXPLORE! CONGRATULATIONS!
Your Cloudlink device will now give you access to your renewables from anywhere in the world! If you have any difficulties with setting up your system you can contact our Technical Support Department via [email protected]. Please include the following information in your initial email so that we can provide you with timely assistance:

1. Inverter make & model
2. Model & number of connected batteries
3. Are your batteries in Series or Parallel
4.  A brief description of your system and any issues you may be having
5. If possible; images of your power system

SUBSCRIBE TO OUR YOUTUBE CHANNEL TO VIEW OUR VIDEO TUTORIALS:
https://www.youtube.com/channel/UCaY_AJhdFtUqoWlWOwscv_Q

References

• portal.riotsystems.cloud/login
• portal.riotsystems.cloud/signup

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