KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade User Guide

June 10, 2024
KEYSIGHT

XGS Chassis Windows 10
Release 9.30
Upgrade Guide

9.30 XGS Chassis Windows 10 Upgrade

No part of this document may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and written consent from Key sight Technologies, Inc. as governed by United States and international copyright laws.

Warranty

The material contained in this document is provided “as is,” and is subject to being changed, without notice, in future editions. Further, to the maximum extent permitted by applicable law, Key sight disclaims all warranties, either express or implied, with regard to this manual and any information contained herein, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Key sight shall not be liable for errors or for incidental or consequential damages in connection with
the furnishing, use, or performance of this document or of any information contained herein. Should Key sight and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms, the  arrant terms in the separate agreement shall control.
Technology Licenses
The hardware and/or software described in this document are furnished under a license and may be used or copied only in accordance with the terms of such license.
U.S. Government Rights
The Software is “commercial computer software,” as defined by Federal
Acquisition Regulation (“FAR”) 2.101.
Pursuant to FAR 12.212 and 27.405-3 and Department of Defense FAR Supplement (“DFARS”) 227.7202, the U.S. government acquires commercial computer software

Contacting Us

Key sight headquarters
1400 Fountain grove Parkway
Santa Rosa, CA 95403-1738
www.ixiacom.com/contact/info
Support

Global Support| +1 818 595 2599| support@ixiacom.com
---|---|---
Regional and local support contacts:
APAC Support| +91 80 4939 6410| support@ixiacom.com
Australia| -742434881| support@ixiacom.com
EMEA Support| +40 21 301 5699| support-emea@ixiacom.com
Greater China Region| +400 898 0598| support-china@ixiacom.com
Hong Kong| -30083613| support@ixiacom.com
India Office| +91 80 4939 6410| support-india@ixiacom.com
Japan Head Office| +81 3 5326 1980| support-japan@ixiacom.com
Korea Office| +82 2 3461 0095| support-korea@ixiacom.com
Singapore Office| -13850| support@ixiacom.com
Taiwan (local toll-free number)| 801856991| support@ixiacom.com

Documentation conventions

The following documentation conventions are used in this guide:
Describing interactions with the UI
You can interact with products by using different input methods: keyboard, mouse, touch, and more. So in most parts of the user documentation, generic verbs have been used that work with any input method.
In cases where input-neutral verbs do not work, mouse-specific verbs are used as the first choice, followed by touch-specific verbs as the second choice.
See the following table for examples on how you can interpret the different input methods.

Input-neutral Mouse Touch
Select Modify. Click Modify. Tap Modify.
Select Accounts > Other accounts > Add an account. Click Accounts > Other
accounts > Add an account. Tap Accounts > Other accounts > Add an account.
To open the document in Outline view, select View > Outline. To open the
document in Outline view, click View > Outline. To open the document in

Outline view, tap View > Outline.
Select Protocols.| Click the Protocols tab.| Tap Protocols.
-NA-| Double-click the Client wizard.| Double-tap the Client wizard.
Open the Packages context menu.| Right-click Packages to open the shortcut menu.| Long tap Packages to open the shortcut menu.
Old usage…| New usage…
---|---
shortcut menu, right-click menu| context menu
click, right-click| select
drag and drop| drag

Conventions Used in this Guide

 The following rotational conventions are used in this guide.
Text is boded to highlight important information.
The caution symbol denotes information that is of critical importance to the operation of the HOT.
The electrical hazard symbol indicates that the power supplies in your system may produce high voltages and energy hazards, which can cause bodily harm.
**The hot surface symbol indicates that a surface or component is hot.
The electrostatic discharge (ESD) symbol indicates proper anti static precautions should be taken to avoid damaging electronic equipment including printed circuit boards and components that are
sensitive to static electricity.
The pointer symbol indicates that the information that follows provides helpful tips on how to use and configure the XGS chassis.
Note:** Notes are written like this.

CHAPTER 1 Purpose and Upgrade Process Outline

This document describes the steps needed upgrade an Ixia XGS Chassis to Windows 10.
The first step in the upgrade process is to back up and replace the XGS Chassis Windows 7 OS partition with an Ixia XGS Chassis Windows 10 base image. The Data partition with Acronis backup images are not affected.
The following is an outline of the steps required to accomplish this upgrade task:

  • Create an Macaronis Recovery Image
  • Replace the XGS Chassis Windows 7 partition with an XGS Chassis Windows 10 partition
  • Windows 10 first-boot procedure
  • Windows 10 Activation
  • IxOS 9.00 Installation
  • IxOS Windows 10 Upgrade License Activation

Note:

  • Ensure this Upgrade Guide is available on another system or printed since it will not be available during portions of the upgrade process.
  • The upgrade requires IOS 9.00 or later version.

CHAPTER 2 Prerequisites

The following are the prerequisites for upgrading an Ixia XGS Chassis to Windows 10:

  • Check to ensure you have the upgrade product 943-0014 IXIA IXOS AND WINDOWS 10 FIELD

  • UPGRADE which includes the USB and Windows 10 license sticker.

  • Check that the chassis to be upgraded is an XGS 940-0010, 940-0011 or 940-0110.
    Note: The XGS-SD chassis has 2x USB-ports only.

  • Ensure there is physical access to the chassis to be upgraded.

  • Ensure that a monitor, keyboard, and mouse are available.

  • Obtain the license activation key that is emailed as part of purchase of upgrade product 943-0014.

  • Print or display these instructions on another system since the system being upgraded will not be available for document viewing.

  • You need to de-register the current licenses before starting the Windows 10 upgrade. See the following De-activate Ixia licenses section.

De-activate Ixia licenses
Ilia Licensing Utility (ILU) manages the licenses issued by Ixia for its various products.
Using the ILU, deactivate all your licenses from the chassis and save your receipt file to store all activation codes. Move a copy of the receipt file to the Data partition.
See also Deactivate Licenses section of the Ilia Licensing Management Guide.
Note down local settings for reconfiguration after re image
Disk re image will delete all existing settings such as IP addresses and proxy servers. Note down the following to reconfigure after re image:

  • IP Address (or DHCP configuration)

  • DNS address

  • Any Proxy server settings

  • Username and password.
    Note: Always use username as’ixia’. After the reimage, password will be set to the default, which is the 6-digit serial number of the controller.

  • Any specific firewall or virus scanning software required by your IT department.

CHAPTER 3 Procedures

The procedures for Windows 10 field upgrade are described in the following sections.
WARNING: IxOS version 9.00 or later is required to run Ixia hardware on Windows 10. If you still need to run earlier versions of software, do not proceed with the upgrade to Windows 10.
If at a later date you need to revert the chassis to Windows 7, you will need to contact Support to have a clean Windows 7 image installed on the chassis.
Windows 10 Upgrade Using Partition Replacement
Procedure
The Windows 10 partition replacement procedure is outlined as follows:

  1. Ensure all user data has been moved to the Data partition. All data in the “Windows7” partition will be overwritten.

  2. During chassis boot, press DEL to enter Setup. (Repeatedly press DEL while the Ixia logo is shown.)

  3. If an Enter Password prompt appears, leave the prompt blank and press ENTER.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - icon3

  4. In the Aptio Setup Utility, navigate to the Save & Exit tab.

  5. Under the Boot Override section, select the USB device (“SanDisk” in this example.)KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - icon4 Note: DO NOT select the UEFI boot option.

  6. The Windows icon appears indicating that it is starting up.

  7. While Windows loads the script, it pauses for some time showing “penitent”.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - Fig1

  8. The following menu appears. For Windows 10 upgrades, type “1” on the keyboard.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - Fig2

  9. The following warning screen appears. Click “Y” to continue.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - Fig3

  10. The Ghost process starts loading the new image.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - Fig4

  11. Wait for Ghost to complete rewriting the Windows partition. Once complete, it restarts automatically.

  12. Ensure the system reboots into Windows 10.

  13. The system may spend several minutes preparing the desktop, which may require several reboots.
    Ensure the Windows 10 login prompt appears.

  14. Accept Microsoft EULA.
    Note: When booting for the first time, the menu item in Windows Boot Manager may still say “Windows 7”. This does not indicate a failed upgrade and is corrected at the next step.

Windows 10 First-Boot Procedure

  1. Wait until the account completes first-time configuration. The desktop should appear within several minutes.
  2. When prompted, enter the 6-digit serial number of the Standard Performance Controller Module prefixed by XGSSD (example: XGSSD-xxxxxx), and press Enter. The serial number is printed on the label at the front of each controller.
  3. The script makes the necessary changes and reboots.
  4. After the computer reboots successfully, the chassis is ready for installation of Ixia software.
    Note: After the system reboots, you can log in as the ixia user. The password will be the 6-digit serial number you entered earlier.

Windows 10 License Activation

  1. Obtain the Windows 10 license key from the label in the upgrade kit.
  2. Navigate to Start > Settings > Update & Security > Activation.
  3. Select Change product key.
  4. Enter the product key and then select Next to complete activation. This step requires connection to the internet to complete the Microsoft license activation.
    Note: After you activate the license, do a power down, pull out the controller card, apply the license sticker, and insert the controller back.

For additional information, visit https://support.microsoft.com/en- us/help/12440/windows-10-activate.
Installation of IxOS 9.00 or later
Download a copy of IxOS installer (.exe file) from Ixia website.
IxOS installer installs IxExplorer and server components like Demo Server, TCL Server, and Hardware Manager.
Perform the following installation steps:

  1. A dialogue box appears providing option for changing Installer Cache path where installer and helper files are stored. You should change it to a location which does not require administrative privileges. Select Next to proceed.
  2. Installer starts unpacking files after which, setup progress window appears and package integrity check is performed. Wait for the check to complete.
  3. After package integrity check passes, a separate welcome dialog box appears indicating that setup is ready to begin. Select Next to proceed with the installation. The setup wizard guides you through the next steps.
    Note: If you intend to use IxNetwork or IxLoad please download and install the chassis components of these products.

For downloading the installer files, go to https://support.ixiacom.com/ixos- software-downloadsdocumentation.
For details on Windows 10 installation procedure, see IxOS Getting Started Guide at https://support.ixiacom.com/user-guide/ixos.
IxOS Windows 10 Upgrade License Activation
Ixia Licensing Utility (ILU) manages the licenses issued by Ixia for its various products.
To open the ILU application, select Start > All Programs > Ixia > LicenseServerPlus > Ixia Licensing Utility.
Perform the following steps:

  1. Select Activate and add all the licenses (example for IxOS, IxNetwork, and IxLoad), that you deactivated prior to the Windows 10 upgrade. This license information should be in the receipt file you saved to the data partition before the Windows upgrade.
  2. Additionally, add the new Ixia IxOS and Windows 10 Field Upgrade license that was emailed to you when this product was ordered.

KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - Fig5

For details on activating licenses, see Ixia Licensing Utility Guide.

CHAPTER 4 Change password

You can change password by one of the following methods:
1st method
Press Ctrl + Alt + Del and then select Change password
2nd method
Go to Start > Control Panel > User Accounts > Manage User Accounts > Change An Account > Change password
3rd method
Start > Control Panel > View By > Large Icons > Administrative Tools > Computer Management > Local Users And Groups > Users. Select Set Password from the context menu.
4th method
Start- > Settings > Accounts > Sign-in options. Select Password and select Change.
No further action is required if you change the password by 1st, 2nd, or 3rd method. If you change it by the 4th method, you must configure the new password in Microsoft’s netplwiz as shown in the following steps:

  1. Go to Run and type reedit.exe
  2. Configure Administration to 1 in registry editor – HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  3. Go to Run and open netplwiz.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - Fig6
  4. Clear Users must enter a user name and password to use this computer check box and then select Apply.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - App
  5. Type the default user name and the new password for automatic sign in process and select OK.KEYSIGHT 9.30 XGS Chassis Windows 10 Upgrade - App1
  6. Restart your computer to ensure the automatic sign in works seamlessly.

Revision Policy
817-1019-01 Windows 10 Re image from Windows 7, Revert Chassis
This document shall be controlled, approved, distributed, and revised electronically through Document Control.
Confidentiality
817-1019-01 Windows 10 Re image from Windows 7, Revert Chassis
THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED, USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF IXIA COMMUNICATIONS. COPYRIGHT, © ILIA 2009

© Key sight Technologies, 2019–2022
Key sight Technologies, Inc.
1400 Fountain grove Parkway
Santa Rosa, CA 95403-1738
www.keysight.com
Notices
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© Key sight Technologies 2019–2022

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